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Consumer Support. 

GE Appliances Website

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Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts

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your questions, and so much more...

Schedule Service

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your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.

Real Life Design Studio

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GE supports the Universal Design concept---products, services and environments that can be used by 
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).

Extended Warranties

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Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. 
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories 

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homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or 
by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation. 

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GE Appliances, Appliance Park
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Summary of Contents for JBS27

Page 1: ... 8 Timed Baking and Roasting 17 Warming Drawer 22 23 Care and Cleaning 24 33 Glass Cooktop 32 33 Self Cleaning Oven 24 25 Installation Instructions Anti Tip Device 34 40 Before You Begin 34 Electrical Connections 36 39 Leveling 40 41 Troubleshooting Tips 42 46 Accessories 47 Consumer Support Consumer Support Back Cover Product Registration 49 50 Warranty 51 www GEAppliances com Write the model and...

Page 2: ...es The fiberglass insulation in self clean ovens gives off a very small amount of carbon monoxide during the cleaning cycle Exposure can be minimized by venting with an open window or using a ventilation fan or hood When using electrical appliances basic safety precautions should be followed including the following Use this appliance only for its intended purpose as described in this Owner s Manua...

Page 3: ... put out by covering it with baking soda or if available by using a multi purpose dry chemical or foam type fire extinguisher Flame in the oven or warming drawer can be smothered completely by closing the door and turning the oven off or by using a multi purpose dry chemical or foam type fire extinguisher Do not touch the surface units the heating elements or the interior surface of the oven These...

Page 4: ...TRUCTIONS BEFORE USING 4 Stand away from the range when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes Do not heat unopened food containers Pressure could build up and the container could burst causing an injury Keep the oven vent unobstructed Keep the oven free from grease buildup Place the oven shelf in the desired position while the oven is cool I...

Page 5: ...ogether before heating or as fats melt slowly Always heat fat slowly and watch as it heats Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point SURFACE UNITS ALL MODELS Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Safety Instructions Consumer Support GEAppliances com The purpose of the warming drawer is to hold ...

Page 6: ...eaning cream to clean the cooktop To avoid possible damage to the cooking surface do not apply cleaning cream to the glass surface when it is hot After cleaning use a dry cloth or paper towel to remove all cleaning cream residue Read and follow all instructions and warnings on the cleaning cream labels Do not lift the cooktop Lifting the cooktop can lead to damage and improper operation of the ran...

Page 7: ...e units GEAppliances com Throughout this manual features and appearance may vary from your model How to Set Push the knob in and turn in either direction to the setting you want At both OFF and HI the control clicks into position You may hear slight clicking sounds during cooking indicating the control is keeping the power level you set Operating Instructions Care and Cleaning Installation Instruc...

Page 8: ... resistant not scratch proof Water stains mineral deposits are removable using the cleaning cream or full strength white vinegar Use of window cleaner may leave an iridescent film on the cooktop The cleaning cream will remove this discoloration Don t store heavy items above the cooktop If they drop onto the cooktop they can cause damage Do not use the surface as a cutting board Using the radiant s...

Page 9: ...ecipes and procedures from reputable sources These are available from manufacturers such as Ball and Kerr and the Department of Agriculture Extension Service To prevent burns from steam or heat use caution when canning Check pans for flat bottoms by using a straight edge Pans with rounded curved ridged or warped bottoms are not recommended Wok Cooking We recommend that you use only a flat bottomed...

Page 10: ... Make sure the latch is moved to the right as far as it will go Touch the CLEAR OFF pad Allow the oven to cool for one hour Put the oven back into operation If the function error code repeats disconnect the power to the range and call for service KITCHEN TIMER ON OFF or TIMER ON OFF Pad Touch this pad to select the timer feature Then touch the and pads to adjust the timer TIMER Light Flashes while...

Page 11: ...elf cleaning function See the Using the self cleaning oven section CLEAN Light Flashes while in edit mode you can change the length of time for the self clean cycle at this point Glows when the oven is in the self clean cycle After the self clean cycle the light will turn off Unlatch the door CLEAR OFF Pad Touch this pad to cancel ALL oven operations except the clock and timer BROIL HI LO Pad Touc...

Page 12: ... cook time or start time SET Pads These pads allow you to set the clock and timer Clock and Kitchen Timer on some models Appearance may vary The oven has 5 shelf positions It also has a special low shelf position R for extra large items such as a large turkey How to Set the Oven for Baking or Roasting on models without an oven temperature knob Touch the BAKE pad Touch the or pads until the desired...

Page 13: ...elf one position higher Use LO Broil to cook foods such as poultry or thick cuts of meat thoroughly without over browning them Touch the BROIL HI LO pad once for HI Broil To change to LO Broil touch the BROIL HI LO pad again Touch the START ON pad When broiling is finished touch the CLEAR OFF pad 13 Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Safety Inst...

Page 14: ...ugh back of turn shell Spread open over Brush with melted butter before broiling and after half of broiling time Fish Fillets 1 lb 1 4 to 1 2 thick D 5 5 Handle and turn very carefully Brush with lemon butter before and during cooking if desired Salmon Steaks 2 1 thick D 10 5 Turn carefully Do not Fillets 2 1 2 to 3 4 thick D 10 turn skin side down Ham Slices 1 2 thick C 6 6 precooked 1 thick C 8 ...

Page 15: ...time of day for the automatic oven timing functions to work properly The time of day cannot be changed during a timed baking or self cleaning cycle Touch the CLOCK pad twice Touch the or pads If the or pads are not touched within one minute after you touch the CLOCK pad the display reverts to the original setting If this happens touch the CLOCK pad and reenter the time of day Touch the START ON pa...

Page 16: ...ng time is not in the display clock delay start or cooking time are in the display recall the remaining time by touching the KITCHEN TIMER ON OFF or TIMER ON OFF pad and then touching the or pads to enter the new time you want To Cancel the Timer Touch the KITCHEN TIMER ON OFF or TIMER ON OFF pad twice End of Cycle Tones on some models Clear the tones by pressing the pad of the function you are us...

Page 17: ...ly Touch the CLEAR OFF pad to clear the display if necessary Remove the food from the oven Remember even though the oven shuts off automatically foods continue cooking after controls are off How to Set a Delayed Start and Automatic Stop The oven will turn on at the time of day you set cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of d...

Page 18: ...feature and the Thermostat Adjustment feature are also Special Features but they are addressed separately in the following sections Special features of your oven control 12 Hour Shut Off With this feature should you forget and leave the oven on the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function If you wish to turn OFF th...

Page 19: ...KE pad and tap the or pads to increase or decrease the temperature in 25 increments Touch the START ON pad When cooking is finished the display will change from to indicating that the oven has turned OFF but is still set in Sabbath Remove the cooked food Using the Sabbath Feature on some models Designed for use on the Jewish Sabbath and Holidays GEAppliances com How to Set for Regular Baking Roast...

Page 20: ... is in the display Touch and hold both the BAKE and BROIL HI LO pads at the same time until the display shows SF Tap the CLOCK pad until ON or OFF appears in the display ON indicates that the oven will automatically turn off after 12 hours OFF indicates that the oven will not automatically turn off See the Special Features section for an explanation of the 12 Hour Shut Off feature Touch the START ...

Page 21: ...s For best results with your old favorite recipes use margarine butter or stick spreads containing at least 70 vegetable oil Pull the Oven Temp knob off the shaft look at the back of the knob and note the current setting before making any adjustments Loosen both screws on the back of the knob To increase the oven temperature move the pointer toward the words MAKE HOTTER To decrease the oven temper...

Page 22: ...minutes Do not put liquid or water in the warming drawer For moist foods cover them with a lid or aluminum foil For crisp foods leave them uncovered Food should be kept hot in its cooking container or transferred to a heat safe serving dish CAUTION Plastic containers or plastic wrap will melt if in direct contact with the drawer pan or a hot utensil Melted plastic may not be removable and is not c...

Page 23: ... Use only heat safe dishes Place empty dishes on the rack to raise them off the bottom of the drawer Placing dishes on the warming drawer bottom may cause them to become extremely hot and could damage them If you want to heat fine china please check with the manufacturer of the dishes for their maximum heat tolerance You may warm empty serving dishes while preheating the drawer When holding hot co...

Page 24: ...ven protectors in or near the self cleaning oven A combination of any of these products plus the high clean cycle temperatures may damage the porcelain finish of the oven IMPORTANT The health of some birds is extremely sensitive to the fumes given off during the self cleaning cycle of any range Move birds to another well ventilated room Never force the latch handle Forcing the handle will damage t...

Page 25: ...of day Follow the directions in the Before a Clean Cycle section Latch the door NOTE Never force the latch If the oven is too hot you will not be able to slide the latch Allow the oven to cool Touch the SELF CLEAN pad Touch the or pads to set the Clean Time The Clean Time is preset for 4 hours and 20 minutes You can change the Clean Time to any time between 3 and 5 hours depending on the amount of...

Page 26: ...etergent Rinse well with a vinegar and water solution Do not rub or clean the door gasket it has an extremely low resistance to abrasion If you notice the gasket becoming worn frayed or damaged in any way or if it has become displaced on the door you should have it replaced Lift Off Oven Door With proper care the porcelain enamel finish on the inside of the oven top bottom sides back and inside of...

Page 27: ...wer to the range GEAppliances com 27 Do not clean the bake element or the broil element Any soil will burn off when the elements are heated To clean the oven floor gently lift the bake element Clean with warm soapy water Clean the oven shelves with an abrasive cleanser or scouring pad After cleaning rinse the shelves with clean water and dry with a clean cloth NOTE Take the shelves out of the oven...

Page 28: ...age drawer Insert glides at the back of the drawer beyond the stop on range glides Lift the drawer if necessary to insert easily Let the front of the drawer down then push in to close Clean under the range Broiler Pan Grid Storage Drawer Removal on some models Care and cleaning of the range It s a good idea to wipe the control panel after each use of the oven Use a damp cloth to clean or rinse For...

Page 29: ...ng drawer Pull the drawer straight out until it stops Press the left rail release up and press the right rail release down while pulling the drawer forward and free To replace the warming drawer Place the left drawer rail around the inner left rail guide and slide it in slightly to hook it Place the right drawer rail around the inner right rail guide and slide it in slightly to hook it Slide the d...

Page 30: ...ace units do not need to be removed however you may remove one to make raising the cooktop easier There are two side supports that lock into position when the cooktop is lifted up After cleaning under the cooktop with hot mild soapy water and a clean cloth lower the cooktop Be careful not to pinch your fingers To lower the cooktop push the rods back and gently lower the cooktop until it rests in p...

Page 31: ...s cleaner Rinse and polish with a dry cloth Glass Window on some models Stainless Steel Surfaces on some models Do not use a steel wool pad it will scratch the surface Shake bottle well Place a small amount of CERAMA BRYTE Stainless Steel Appliance Cleaner on a damp cloth or damp paper towel Clean a small area approximately 8 x 8 rubbing with the grain of the stainless steel if applicable Dry and ...

Page 32: ... needed For additional protection after all residue has been removed polish the entire surface with CERAMA BRYTE Ceramic Cooktop Cleaner and a paper towel The CERAMA BRYTE Ceramic Cooktop Scraper and all recommended supplies are available through our Parts Center See instructions under To Order Parts section on next page NOTE Do not use a dull or nicked blade Heavy Burned On Residue Use a CERAMA B...

Page 33: ...c Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover it can cause permanent damage to the glass surface unless the spillover is immediately removed Be careful not to slide pots and pans across your cooktop It will leave metal markings on the cooktop surface These marks are removable using the CERAMA BRYTE Ceramic Cooktop Cleaner with the CERAM...

Page 34: ...ed If cabinet storage space is to be provided above the cooktop the risk can be reduced by installing a range hood that sticks out at least 5 beyond the front of the cabinets Cabinets installed above a cooktop must be no deeper than 13 Be sure your appliance is properly installed and grounded by a qualified technician Make sure the cabinets and wall coverings around the range can withstand the tem...

Page 35: ...installation instructions packed with that appliance If cabinet storage is installed reduce the risk by installing a range hood that projects horizontally a min of 5 beyond the bottom of the cabinets Make sure the wall covering countertops and cabinets around the range can withstand heat generated by the range oven or cooktop up to 200 F Flooring under the range Your range like many other househol...

Page 36: ...ounded branch circuit protected by a circuit breaker or fuse having amperage as specified on the rating plate The rating plate is located above the storage drawer or warming drawer on the oven frame We recommend you have the electrical wiring and hookup of your range connected by a qualified electrician After installation have the electrician show you where your main range disconnect is located Ch...

Page 37: ...ed strain relief they can be removed for better fit NOTE Do not install the power cord without a strain relief The strain relief bracket should be installed before reinstalling the rear range wiring cover Skip to Step 4 or 5 C Wire cover 2 screws to remove wire cover Knockout ring in bracket Knockout ring removed Power cord Strain relief Terminal block Bracket Retaining tab Back of range Terminal ...

Page 38: ...tral is connected to the center lower position of the terminal block Tighten screws securely into the terminal block Skip to Step 8 and proceed with the installation E D C B A 5 3 WIRE POWER CORD INSTALLATION WARNING The neutral or ground wire of the power cord must be connected to the neutral terminal located in the center of the terminal block The power leads must be connected to the lower left ...

Page 39: ... local codes Skip to Step 8 and proceed with the installation B A 6 4 WIRE CONDUIT INSTALLATION Loosen the three lower terminal screws from the terminal block Remove the ground screw and ground plate and retain them Cut and discard the ground strap DO NOT DISCARD ANY SCREWS Insert the ground bare wire tip between the range frame and the ground plate removed earlier and secure it in place with the ...

Page 40: ...E COVER Replace the wire cover on the range back by sliding its right edge under the retaining tab and replacing the two screws removed earlier Make sure that no wires are pinched between the cover and the range back 8 LEVEL THE RANGE Install the oven shelves in the oven and position the range where it will be installed Check for levelness by placing a spirit level or a cup partially filled with w...

Page 41: ... the appliance once the appliance has been turned on and surfaces have heated Check to make sure that the rear leveling leg is fully inserted into the Anti Tip bracket and that the bracket is securely installed 11 OPERATION CHECKLIST Turn on one of the surface units to observe that the element glows within 60 seconds Turn the unit off when glow is detected If the glow is not detected within the ti...

Page 42: ...e in time as a result of cleaning glass surface Cookware with rough bottoms To avoid scratches use the recommended cleaning being used or coarse particles procedures Make sure bottoms of cookware are clean salt or sand were between before use and use cookware with smooth bottoms the cookware and the surface of the cooktop Cookware has been slid across the cooktop surface Areas of discoloration Foo...

Page 43: ... not work Light bulb is loose or defective Tighten or replace the bulb Switch operating light is broken Call for service Oven will not work Plug on range is not completely Make sure electrical plug is plugged into a live properly inserted in the electrical outlet grounded outlet A fuse in your home may Replace fuse or reset circuit breaker be blown or the circuit breaker tripped Oven controls impr...

Page 44: ...some areas the power Preheat the broil element for 10 minutes voltage may be low Broil for the longest period of time recommended in the Broiling guide Control signals after You forgot to enter a bake Press the BAKE pad and desired temperature or the entering cooking time temperature or cleaning time SELF CLEAN pad and desired clean time or delay start Display flashes bAd The installed connection ...

Page 45: ...r Oven makes This is the sound of the This is normal clicking noise heating element turning off and on during cooking functions F and a number You have a function error code Press the CLEAR OFF pad Put the oven back or letter flash in into operation the display If the function code repeats Disconnect all power to the range for at least 30 seconds and then reconnect power If the function error code...

Page 46: ...Oven door is not in the locked Make sure you move the door latch handle all the way to position the right Oven starts a self clean Oven door locked during Turn the Oven Temperature knob to OFF Allow the cycle when you wanted cooking oven to cool Never force the door latch handle to bake roast or broil Crackling or This is the sound of the metal This is normal popping sound heating and cooling duri...

Page 47: ...heavy duty oven racks NOW AVAILABLE for your range GE s innovative self cleanable porcelain coated oven racks Heavy Duty Durable Able to be cleaned in a self cleaning oven Visit www GEAppliances com for more information Surface Elements Drip Pans Oven Racks Broiler Pan Oven Elements Light Bulbs Knobs Cleaner Cleaning Pads Scraper Operating Instructions Care and Cleaning Installation Instructions T...

Page 48: ...Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support 48 Notes ...

Page 49: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 50: ... Cut here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully ...

Page 51: ... materials or melted plastic that are not cleaned according to the directions in the Owner s Manual Replacement of house fuses or resetting of circuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance Damage caused after delivery What GE Will Not Cover This warranty is extended to the origi...

Page 52: ...rchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories GEAppliances com Individuals qualified to service their own appliances can have parts or accesso...

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