GE Grid Solutions
iBox/iBox Kit
Installation and Maintenance Guide
GE Information
994-0047-5.10-4
7
Product Support
Getting Help
If you need help with any aspect of your GE Grid Solutions product, you have a few
options.
Search GE
Grid Solutions
Web Site
The GE Grid Solutions Web site provides fast access to technical information, such
as manuals, release notes and knowledge base topics.
Visit us on the Web at:
http://www.gegridsolutions.com
Search GE
Grid Solutions
Technical
Support
This site serves as a document repository for post-sales requests. To
get
access to
the Technical Support Web site, go to:
http://sc.ge.com/*SASTechSupport
Contact
Technical
Support
GE Grid Solutions Technical Support is open 24 hours a day, seven days a week for
you to talk directly to a GE representative.
In the U.S. and Canada, call toll-free: 1 800 547 8629
International customers, please call: +1 905 927 7070
Or e-mail to
Product
Returns
Before you return a product, please contact GE Grid Solutions Technical Support to
obtain a Return Merchandise Authorization number and complete instructions for
return shipments.
A Return Merchandise Authorization (RMA) number must accompany all equipment
being returned for repair, servicing, or for any other reason.
Note:
Product returns will
not
be accepted without a Return Merchandise
Authorization number.
!
If you attempt to resolve problems with your GE product using methods not
recommended by GE Digital Energy, this might result in damage or injury to persons
and property.
Summary of Contents for iBox
Page 172: ......
