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GFE24JGKFGFE24JMKFGFE24JSKF GFE24JBL
GFE26JBMGFE26JEMGFE26JMMGFE26JSM
XFE26JSM
Technical Service Guide
September 2018
2017/2018 18, 24, 26 Cu. Ft. Bottom-
Freezer Refrigerators
Page 1: ...E18JBL GYE18JML GYE18JSL GYE18JEM GFE24JGKF GFE24JMKF GFE24JSKF GFE24JBL GFE26JBM GFE26JEM GFE26JMM GFE26JSM XFE26JSM Technical Service Guide September 2018 2017 2018 18 24 26 Cu Ft Bottom Freezer Ref...
Page 2: ...trical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nu...
Page 3: ...tional Specifications 12 Clearances 12 Leveling 12 Leveling Refrigerator Doors 13 Operating Instructions 14 Temperature Control 14 Cooling System Off 14 F to C 14 Tone Volume 14 Door Alarm 14 Lock 15...
Page 4: ...Door Bins 24 Right Door Bins 24 Dispenser Door 25 Dispenser Door Removal 25 Left Center Hinge Removal 25 Dispenser Board 25 Dispenser Board Connector Locations 26 Dispenser LEDs 26 Dispenser Recess C...
Page 5: ...9 Top Door Bumper 39 Closure Cam 39 Top Hinge Bushing 39 Door Bottom 40 Door Bottom Component Locator 40 Bottom Door Bumper 40 Bottom Hinge Bushing 40 Door Stop 40 Water Filter Cartridges 42 Water Fil...
Page 6: ...n Gears 56 Lower Basket Slides 57 Slide Holders 57 Freezer Thermistor 57 Freezer Drawer Switch 58 Freezer LEDs 58 Evaporator Cover 59 Evaporator Fan 61 Evaporator Components 62 Evaporator Component Lo...
Page 7: ...t Cover 72 Machine Compartment Component Locator 72 Isolation Valve 73 Drain Tube 74 Condenser Fan 74 PTCR Relay Overload 76 Capacitor 77 Compressor 77 Drier 78 Condenser 78 Refrigeration System 79 Re...
Page 8: ...8 Schematic Diagram 86 Index 87...
Page 9: ...rge stored energy Step 3 Isolate the appliance Step 6 Try It verify that the appliance is locked out GE Factory Service Employees are required to use safety glasses with side shields safety gloves and...
Page 10: ...ss Steel T Black Stainless W White Door Swing F French Handle Color B Black S Stainless Steel W White Engineering Digit Finish B Black Stainless G High Gloss M Slate S Stainless Steel Serial Number Th...
Page 11: ...ry can result from failure to follow these instructions Service by a qualified service technician only Disconnect power before servicing this product Reconnect all grounding devices after service Repl...
Page 12: ...er 1 inch Back 2 inches 115 volt 60Hz 15 or 20 amp power supply is required An individual properly grounded branch circuit or circuit breaker is recommended NOTE A GFI Ground Fault Interrupter is not...
Page 13: ...After the cabinet has been properly leveled a 1 4 in Allen wrench can be used to turn the pin in the bottom hinges of the refrigerator doors To Adjust the Door Height Turn the left or right adjustment...
Page 14: ...ill vary from the set temperature based on factors such as door opening amount of food defrost cycling and room temperature NOTE Frequent door openings or a door left open for periods of time may incr...
Page 15: ...tically exit four days after being entered TurboCool rapidly cools the refrigerator compartment in order to more quickly cool foods Use TurboCool when adding a large amount of food to the refrigerator...
Page 16: ...ng is required the main board turns on the fan to circulate cold air from the evaporator through the evaporator cover The air is pulled back to the evaporator through two ducts built into the bottom o...
Page 17: ...t FF Door Switch RJ45 and Humidity Sensor Board Right FF Door Switch Ambient Thermistor Top Interface Door Water Line Left Closure Spring Right Door Closure Right Door Hinge Right Closure Spring Switc...
Page 18: ...tch harness DC harness and RJ45 connector and humidity sensor board If the interface needs to be replaced all of the components under the interface will come as part of the assembly If a component und...
Page 19: ...see Top Interface Removal under Top Interface in this section of this service guide 3 Disconnect three door wiring connectors tucked into the top of the cabinet 4 Disconnect the door water line from t...
Page 20: ...d Diagnosing Before changing the board ensure the proper voltages are going to the humidity board Humidity sensor voltages can be checked at the humidity board or main board Connector on Humidity Boar...
Page 21: ...VAC circuit to the main board Switch Not Pressed Door or Doors Open J7 on Main Board Pin 6 purple white to pin 9 orange 120 VAC Switch Pressed Doors Closed J7 on Main Board Pin 6 purple white to pin 9...
Page 22: ...it takes some force to release the handle from the mounting fasteners mounted to the door 2 Pull the handle away from the door The drawer handle slides and locks into fasteners mounted to the drawer D...
Page 23: ...old gasket out of the retaining channel 2 Soak the new gasket in warm water to make it pliable 3 Push the barbed edge of the gasket into the retainer channel NOTE A thin coat of petroleum jelly or par...
Page 24: ...he middle bin must be used in the middle location The right refrigerator door has four removable door bins The top three bins can be interchanged but the bottom bin must be used in the bottom location...
Page 25: ...enser board If voltage is not present check connections at the door hinge and main board before replacing the main board The display LEDs and numerical segments can be tested by using Service Mode Tes...
Page 26: ...The dispenser board turns on the LEDs when the light button is pressed on the dispenser board Dispenser LED Diagnosing J5 on Dispenser Board Red to yellow 13 VDC Dispenser LED Removal 1 Remove the dis...
Page 27: ...27 Duct Door Spring Duct Door Door Water Spout Paddle and Paddle Switch Duct Door Motor Drip Tray Shown with ice funnel removed Dispenser Recess Components...
Page 28: ...the recess then lift up on the paddle 5 Remove the switch and wiring from the backside of the paddle making note of the wiring routing for reinstallation Mounted to the backside of the paddle is a thr...
Page 29: ...Pull the duct door off the shaft of the duct door motor The duct door is used to keep ambient air from entering the ice box When ice is called for the duct door motor turns to open the duct door The d...
Page 30: ...e right door If the articulating mullion does not make contact with the mullion striker the dispenser door will need to be raised Articulating Mullion Diagnosing The heater in the mullion has a resist...
Page 31: ...ollar of the door water line union while pulling on the tank tubing to remove the tank tubing from the union Clip Collar The dual valve is located behind the water tank cover of the dispenser door One...
Page 32: ...ines from the dual valve 4 Remove two Phillips head screws 5 Disconnect the 4 pin water valve connector Clip Collar Collar The isolation valve is shared between the dispenser and icemaker valves circu...
Page 33: ...Compartment Upper Port Gasket Lower Port Gasket Ice Box Thermistor Icemaker Access Cover Feeler Arm Collar Port Icemaker On Off Switch Icemaker Icemaker Fill Cup Auger Motor Icemaker Status LED Ice Bo...
Page 34: ...ced as an assembly Turning the auger in the bucket clockwise produces crushed ice turning the auger counterclockwise releases cubed ice Ice Bucket Removal 1 Open the ice box door 2 Lift up on the hand...
Page 35: ...emaker and auger motor as well as provide the ice box thermistor with a mounting location Icemaker Access Cover Removal 1 Remove the ice bucket 2 Remove three Phillips head screws 3 Unclip the thermis...
Page 36: ...s an electronic icemaker The toggle switch on the front of the icemaker turns the icemaker ON OFF The green LED on the front of the icemaker indicates that there is power to the icemaker and the icema...
Page 37: ...er 120 VAC to the water valves and to J18 on the main board The door switches do not need to be engaged in order to cycle the icemaker J18 and J7 on Main Board During Fill J18 white J7 pin 9 orange 12...
Page 38: ...l steps under Top Door Hinges in the Cabinet Top section of this service guide 3 Lift the door off the center hinge 1 Remove the right door 2 Remove three screws for the center hinge using a 5 16 in s...
Page 39: ...losure Cam Removal 1 For the side needing to be removed follow Top Left Door Hinge Removal steps under Top Door Hinges in the Cabinet Top section of this service guide 2 Remove one T20 Torx head screw...
Page 40: ...al 1 For the side needing to be removed follow Top Left Door Hinge Removal steps under Top Door Hinges in the Cabinet Top section of this service guide 2 Lift the door off the center hinge The center...
Page 41: ...shing to align the tabs of the bushing with the slots in the door stop 6 Pull the bushing out of the door stop NOTE Like the door stop the door is also keyed Once a bushing is reinstalled into a door...
Page 42: ...to XWF filters mid 2018 When to Replace the Filter There is a replacement indicator light for the water filter cartridge on the dispenser A red light will start blinking when the filter needs to be re...
Page 43: ...r pad on the dispenser board for three seconds NOTE Remove the water filter to immediately stop any water leak from the Icemaker Dispenser system The water filter manifold acts as a cut off valve when...
Page 44: ...Box Return Air Duct FF Thermistor Center Track Air Tower Climate Zone Slides x3 Climate Zone Vegetable Pans x2 Lower LED x2 Climate Zone Meat Pan MWFP style filter is shown The 26 cu ft models will u...
Page 45: ...2 Lift the front of the desired pan up and out of the pan cover The refrigerator has two pan covers The two vegetable climate zone pans slide in and out of the upper pan cover The lower meat climate...
Page 46: ...models use a smaller LED housing 18 cu ft 24 26 cu ft Upper LED Diagnosing When the LED housing fails completely the lower LED boards will still work Main Board with Door Open J4 pin 2 red yellow J5...
Page 47: ...LED boards and increases the voltage to 13 VDC for full brightness Lower LED Removal The LED board and LED shield are separate parts it is recommended to replace both parts when an LED board is being...
Page 48: ...enter of the air tower grill to release two tabs holding the grill to the back wall location indicated by the arrows below then tilt the grill down 3 Lift the air tower grill up and off the air tower...
Page 49: ...thermistor reading Damper Diagnosing The damper can be operated using Service Mode Test t7 In test t7 will open the damper pause briefly then close the damper The damper motor has an approximate resi...
Page 50: ...e the manifold is out of the spacer pull the manifold and the manifold water lines out of the cabinet 5 Disconnect the outlet water line of the manifold from the 90 union 6 Remove two 1 4 in hex head...
Page 51: ...utlet of the isolation valve The housing slides and clips into the top of the cabinet Manifold Removal 1 Follow steps 1 through 7 of MWFP Manifold Removal in this section of the service guide 2 Push t...
Page 52: ...The upper sides of the basket support and allow the front of the upper basket to roll in and out The basket should not be filled higher than the rim of the basket If overfilled the basket may stick o...
Page 53: ...the face of the gasket to improve the seal across the cabinet The drawer front should be removed from the freezer without disconnecting the front from the drawer brackets Following the steps below wil...
Page 54: ...side of the drawer brackets 3 Tilt the drawer front up 1 to remove the tabs of the drawer bracket from the lower basket slides then pull it away from the freezer 2 to release the drawer bracket hooks...
Page 55: ...2 Lower Basket Slide x2 Evaporator Fan Connector Cover Freezer Drawer Switch Freezer LED x2 Ice Box Return Air Duct Evaporator Fan Cover Evaporator Cover Freezer Thermistor Pinion Cross Bar Pinion Gea...
Page 56: ...nt see Drawer Front Removal in the Freezer Drawer section in this service guide 2 Leave the inner rails of the lower slides extended 3 Gently pry one of the pinion gears away from the inner rail of th...
Page 57: ...assist in closing the drawer once the drawer is within two inches from the cabinet Lower Basket Slide Removal 1 Remove the drawer front see Drawer Front Removal in the Freezer Drawer section in this...
Page 58: ...to the LED boards and increases the voltage to 5 VDC for full brightness The freezer drawer switch is an AC volt switch that has Normally Closed contacts N C The switch is actuated by the drawer front...
Page 59: ...board from the LED shield The icemaker blower fan evaporator thermistor defrost thermostat defrost heater and evaporator are located behind the evaporator cover The evaporator fan is mounted to the b...
Page 60: ...while pushing down on the fan cover 8 Once the fan cover is in the down position pull the fan cover off the evaporator cover 9 Remove two 1 4 in hex head screws from the evaporator cover 10 Pull the b...
Page 61: ...ervice Mode Test t8 to operate the evaporator fan J2 and J4 on Main Board J2 pin 3 white silver J4 pin 2 red yellow 13 VDC J2 pin 3 white silver J2 pin 1 blue silver 3 4 VDC Low Speed 2200 RPM J2 pin...
Page 62: ...r Components Evaporator Return Air Passage Ground Wire Icemaker Blower Fan Fresh Food Air Inlet Evaporator Thermistor Defrost Thermostat Evaporator Fan Cabinet Connector Defrost Heater Evaporator Comp...
Page 63: ...f the freezer behind the evaporator cover When the left fresh food door is opened the fan will shut off The main board can operate the fan at different speeds depending on the ice box thermistor tempe...
Page 64: ...fill the bell connectors fully with silicone grease Part WR97X163 8 Clip the thermostat to the inlet tube of the evaporator Silicone Grease The defrost thermostat over temperature thermostat is locate...
Page 65: ...nectors The evaporator coil is an aluminum set of coils located in the freezer The refrigerant in the aluminum coils pulls the heat energy from the air circulated across it by the evaporator fan causi...
Page 66: ...ice the wiring After the splices are complete fill the bell connectors fully with silicone grease Part WR97X163 7 Reinstall the thermistor into its original location Thermistor Values Temperature Degr...
Page 67: ...mistor temperature reaches 55 F or until the heater on time reaches 40 minutes whichever happens first Adaptive Defrost is a defrost system that adjusts to a refrigerator s surrounding environment and...
Page 68: ...68 Cabinet Rear Water Line Cover 90 Union Dispenser Door Water Line Manifold Supply Line Jumper Tube Main Board Cover Machine Compartment Cover Manifold Outlet Line Cabinet Rear Component Locator...
Page 69: ...component may create the appearance that the main board has failed If proper voltage is present to the board disconnect all DC loads from the board and cycle power using the master switch to see if th...
Page 70: ...70 J18 J17 J19 J7 J10 J1 J5 J2 J14 J3 J4 J15 J20 J16 J13 J12 Green LED Location J6 Main Board Connector Locations...
Page 71: ...GEA Bus Communications J4 2 13 6 VDC J4 3 Board DC Ground J4 4 13 6 VDC J4 5 GEA2 Bus Communications J5 1 LEDs J5 2 Open J5 3 Fill Tube Heater and Recess Heater J5 4 Open J5 5 5 VDC output to Ambient...
Page 72: ...step 2 2 Remove five 5 16 in hex head screws 3 Lift cover off of the base pan Drier Compressor Electricals Condenser Compressor Isolation Valve Power Cord Connector Rear Wheel x2 Process Tube Drain Tu...
Page 73: ...Dispenser Door section of this service guide are used to prevent voltage from the main board going to the valve not intended to be energized Isolation Valve Diagnosing To test the isolation valve eng...
Page 74: ...he fan is a DC fan motor that operates at three speeds high medium and low although low and medium have the same target speed The speed of the fan is controlled by the voltage output from the main con...
Page 75: ...laced during reassembly 5 Pull the shroud towards the base pan then up to release the shroud from the mounting bracket underneath the shroud 6 Once the shroud is released from the mounting bracket tip...
Page 76: ...als if reading open replace the PTCR Main Board J19 pin 1 black to J7 pin 9 orange 120 VAC Overload Relay Wiring Orange to black 120 VAC 10 Remove two 1 4 in hex head screws to separate the fan motor...
Page 77: ...elay overload and capacitor 3 Remove one 1 4 in hex head screw to disconnect the ground wire from the left side of the compressor 4 Follow the recovery procedure and disconnect the suction and dischar...
Page 78: ...Remove the machine compartment cover 2 Follow recovery procedures and cut or unbraze the tubing from the drier If cutting the capillary tube make sure to take care not to pinch the capillary tube shu...
Page 79: ...e refrigerant has reached the evaporator it has completely condensed into a liquid As the high pressure liquid passes through the capillary and enters the low pressure evaporator it quickly expands an...
Page 80: ...ve Equipment when working with refrigerants and nitrogen holding a charge in some replacement parts Contact with these gases may cause injury 1 Evacuate the system to 20 in vacuum using the refrigerat...
Page 81: ...ply three drops of Lokprep to each end of the tubing staying 1 8 in from the end Tubing must bottom out at the internal stop when placed in the connector Rotate the fitting at least one complete revol...
Page 82: ...s close to the aluminum connection as possible If the capillary joint is not leaking a cut can be made closer to the aluminum on the capillary side This allows the evaporator to be reconnected using t...
Page 83: ...joint WR97X10021 for suction jumper created to cabinet suction line some tubing bending required and WR97X10078 for access valve connect the tubing to the compressor 1 Cut the condenser tubing as pict...
Page 84: ...reezer button decreases the test number while the Fridge Button increases the test number Press Alarm on the dispenser to execute the test indicated by the displays A test mode must be selected within...
Page 85: ...r 60 seconds t7 Damper Test FF Damper will open pause briefly and then close t8 Fan Speed Test Cycles each of the system fans on for 5 seconds in the following order Evaporator Ice Box and Condenser t...
Page 86: ...R RED SILVER RED SILVER BLUE LOW VOLTAGE DC CLASS 2 CIRCUITS MAIN CONTROL BOARD J7 1 J7 2 J7 3 J7 4 J7 6 J7 7 J19 2 J19 1 J19 3 J18 J7 9 6 OHMS 4 OHMS TSD GND AC ORANGE BROWN ORANGE ORANGE BLACK ORANG...
Page 87: ...16 55 59 61 62 63 64 65 66 71 79 82 85 Evaporator Fan 11 55 61 62 F Feeler Arm 33 36 Fill Cup 33 Fill Tube 11 37 71 G Gasket 23 33 34 53 H Handles 22 Hinge 12 17 18 19 25 38 39 40 Hinge Bushing 39 40...