GE GSC3500DWW, Owner'S Manual, Page: 15 / 48

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before you call for service…
GEAppliances.com
Problem Possible Causes What To do
dishes don’t dry Low inlet water • Make.sure.inlet.water.temperature.is.at.least.120°F..
.
temperature.
• Select. hEATEd dRY.
• Use. hOT START .and. AddEd hEAT .options.
• Select.a.higher.cycle,.such.as POTS & PANS or. hEAvY WASh .
. Rinse agent dispenser. • Check.the.rinse.agent.dispenser.and.fill.as.required.
. is empty
dishes and flatware . Inlet water temperature. •.Raise.the.water.heater.temperature.to.120°F.
not clean
.
is below 120°F..
•.Use. hOT START , POTS & PANS or hEAvY WASh and hI TEMP WASh .
. Too little detergent. •.See.Using the dishwasher.section,.refer.to.Proper Use of detergent.for.
. . ..detergent.recommendations.
. Old or damp powdered . •.See.Using the dishwasher.section,.refer.to.Proper Use of detergent.for.. .
. detergent. ..detergent.recommendations.
. Water pressure is. •.Turn.on.a.faucet..Is.water.coming.out.more.slowly.than.usual?.If.so,.
. temporarily low. ..wait.until.pressure.is.normal.before.using.your.dishwasher.
. Improper rack loading. •.Make.sure.large.dishware.does.not.block.detergent.dispenser.or.wash.arm.
Spots and filming . . •.Use. Cascade Crystal Clear ® rinse.agents.to.remove.spots.and.prevent
on glasses and . . ..new.film.buildup.
flatware . . •.To.remove.stubborn.spots.and.pre-existing.film.from.glassware:
. . .. 1 .Remove.all.metal.utensils.from.the.dishwasher.
. . .. 2 ..Do.not.add.detergent.
. . .. 3 ..Select.the.longest.cycle.
. . .. 4 ...Start.the.dishwasher.and.allow.to.run.for.18.to.22.minutes..
Dishwasher.will.now.be.in.the.main.wash.
. . .. 5 ..Open.the.door.and.pour.2.cups.(500.ml).of.white.vinegar.into.the.
. . ......bottom.of.the.dishwasher.
. . .. 6 ..Close.the.door.and.allow.to.complete.the.cycle..If.vinegar.rinse.
. . ......doesn’t.work:.Repeat.as.above,.except.use.1/4.cup.(60.ml).of.citric..
. . ......acid.crystals.instead.of.vinegar.
Cloudiness on . Combination of soft. •.This.is.called.etching.and.is.permanent..To.prevent.this.from.
glassware . water and too much. ..happening,.use.less.detergent.if.you.have.soft.water..Wash.glassware.in.
. detergent. ..the.shortest.cycle.that.will.get.it.clean.
. Water temperature. • Lower.the.water.heater.temperature.
. entering the dishwasher...
. exceeds 150°F.
detergent cup lid . Dial is not in the OFF . •.Turn.the.Timer.Dial.to. OFF .
won’t latch . position . ...
detergent left in . Dishes are blocking the. •.Reposition.the.dishes.
dispenser cups . detergent cups
Steam . This is normal. • Steam.comes.through.the.vent.by.the.door.latch.during.drying.and.
. . ..when.water.is.being.pumped.out.
black or gray . Aluminum utensils have. •.Remove.marks.with.a.mild,.abrasive.cleaner.
marks on dishes . rubbed against dishes. ..
Control panel lights Time too long between. •.Each.pad.must.be.touched.within.30.seconds.of.the.others..To.relight,
go off when you are touching or selecting touch.any.pad.again.or.unlatch.and.relatch.the.door.
setting controls pads
Control panel Door latch may not . •.Call.for.service.
responded to inputs be properly seated
but dishwasher never
filled with water
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent