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SLIMLINE CORDED PHONE WITH CALLER ID

Before You Begin

Telephone Jack Requirements

To use this phone, you need an RJ11C type 

modular telephone jack installed. If you do 

not have a modular jack, call your telephone 

service provider to find out how to have one 

installed. If you have DSL high speed Internet 

service, a DSL filter is required (not included). 

Contact your DSL service provider for more information about 

DSL filters.
Battery installation

IMPORTANT: The caller ID records and memory location records will 

be lost in approximately one minute after the batteries are removed 

from the base. Please read the instructions before replacing the 

batteries and have the batteries ready before replacement. 

Your Caller ID phone uses 3 AA-size alkaline batteries for 

receiving and storing Caller ID records and for the numbers you 

use for memory dialing.
1.  If the telephone line cord is connected, disconnect it from the 

wall. 

2.  Press on the tab to open the battery compartment cover on 

the base as shown in figure 1 below. 

3.  Insert 3 AA alkaline batteries (not included) into the 

compartment matching the engraving in the battery 

compartment as shown in figure 2 below. 

4.  Replace the battery compartment cover.

5.  Re-connect the telephone line cord to the wall jack.

CAUTION: If the telephone will not be used for an extended period of 

time, remove the batteries from the base to prevent possible leakage.

Modular 

telephone 

line jack

Wall plate

Installing on a wall
1.  Rotate the base until the engraved text “TOP

” on the bottom 

of the base is correctly oriented.

2.  Hold the straight end of the line cord so that about 2-3 

inches of cord is available to plug into jack. Then route the 

remaining cord through the grooves under the base and 

wrap the excess cord around the posts on the back of the 

base as shown in figure 3 below.

3.  Plug the line cord into the wall jack. Slip the mounting holes 

on the base over the wall plate posts and firmly slide the unit 

down into place.

4.  Plug the coiled cord into the bottom of the handset.
5.  Place the handset onto the base. Check installation by 

picking up handset to check for dial tone.  

Telephone operation
Make a call

1.  Lift the handset from the base.
2.  Dial the number.
3.  Return the handset to the base to hang up.

Answer a call
1.  Lift the handset from the base when the telephone rings. 

2.  Return the handset to the base to hang up. 

Redial

Lift the handset and then press redial to call the last dialed 

number (maximum of 32 digits).
Flash

Press 

flash to use custom calling services such as call waiting. 

Custom calling services are provided by your telephone service 

provider.

Receiver volume
The listening volume can be adjusted to 3 different levels by 

adjusting the receiver volume switch.

 = low

 = medium

 = high

Ringer volume
The ringer volume can be adjusted to 3 different levels by 

adjusting the ringer volume switch.

 = silent

 = low

 = high

Telephone settings

IMPORTANT: Do not plug the telephone into the wall jack while setting 

up the Caller ID menu because an incoming call may invalidate the 

information not yet saved.

Viewing the Set Up menu
You can view the Set Up menu structure as follows:

1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or 

 to scroll the menu structure and view the 

submenus (DATE/TIME

LANGUAGE

CONTRAST

LOCAL 

AREA CODE

LONG DIST CODE

LOCK

CHANGE PIN ?

T/P 

DIAL MODE

, and 

FLASH TIME).

NOTE:

 You may press the 

del key anytime to exit the Set Up menu. If no keys are 

pressed within 10 seconds, the phone automatically exists the Set Up menu and 

returns to the NO CALLS summary screen.

Setting date/time
You can set the date (month and day) and time (hour and 

minute) of the telephone unit.

1.  Press 

menu

. The screen displays

 DATE/TIME

.

2.  Press 

menu again to show the current hour setting.

3.  Press   or 

 to select the desired digits for hour setting:

•  0

 to 

23

 for 24-hour format

•  1

 to 

12

 for 12-hour format

4.  Press 

menu to confirm your setting and move to the minute 

setting.

5.  Press   or   to select the desired digits for minute setting 

(00

 to 

59).

6.  Press 

menu to confirm your setting and move to the month 

setting.

Figure 2

Figure 1

Figure 1

Figure 2

Telephone installation
Installing on a desk or table

1.  Plug the coiled handset cord into the bottom of the handset.  

2.  Plug the telephone line cord into a modular wall plate (not 

included) as shown in figure 1 below.

3.  Store the excess telephone line cord in the grooves under the 

base as shown in figure 2 below. 

4.  Position the base with the larger end facing up as shown in 

figure 1 below, and then place the handset onto the base. 

7.  Press

 

 or 

 to select the desired digits for month setting (1

 

to 

12).

8.  Press 

menu to confirm your setting and move to the day 

setting.

9.  Press

 

 or 

 to select the desired digits for day setting (01

 

to 

31).

10. Press menu to confirm your setting and move to the Time 

Format.

11. Press

 

 or 

 to select the desired time format setting (12H

 

or 

24H).

12. Press 

menu to confirm your setting.

The date and time will be updated, every time a FSK Caller ID 

message has been received. 

If a DTMF Caller ID has been received, then it will get the date 

and time from the system clock of the phone. 

NOTE: The phone returns to idle mode if no key has been pressed for 10 

seconds or if the delete key is pressed before the completion of the current 

operation. The phone will time out and return to idle mode without changing the 

current time.

Setting the language

You can select 

ENGLISH

RUSSIAN, ROMANIAN, BULGARIAN, 

TURKISH, POLISH, GREEK, SPANISH

 or 

FRENCH 

as the display 

language. The default setting is 

ENGLISH

.

1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or   until 

LANGUAGE

 appears.

4.  Press 

menu to show the current language setting.

5.  Press   or   to select the desired language.

Base and handset Layout

store

Earpiece 

(receiver)

flash

Microphone

redial

mem

switch hook

up/down menu

receiver volume switch

ringer volume switch

dial 

delete 

1

2

4

6

8

10

3

5

7

9

User’s Guide

Model: EX30011

visit our website

www.thehomephones.com

Model EX30011

P/N: 905-30011104-00

EX.E Version 1.0     06/2011

Printed in China

© 2011 CCT Tech Global Limited

is a trademark of 

The General Electric Company, 

and is under license by 

CCT Tech Global Limited,

 

Central, Hong Kong

Parts checklist
Your telephone package includes the items shown below.

Handset

Base with telephone 

line cord and coiled 

cord attached

User’s guide

Call

Waiting

Figure 3

NOTE:

 To prevent the handset 

from falling out of the cradle while 

the phone is hanging on the wall, 

make sure the base is rotated to 

the correct position as shown.

TOP

Call

Waiting

6.  Press 

menu

 to again to store your language setting.

Setting the LCD contrast
This setting allows you to adjust the display contrast and 

viewing angle for easier readability.

1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or   until 

CONTRAST

 appears.

4.  Press 

menu to show the current contrast setting. There are 

five levels of contrast (1

 to 

5), with the default set to 3

.

5.  Press

 

 to increase the contrast or   until 

CONTRAST

 to 

decrease the contrast.

6.  Press 

menu

 again to store your contrast setting.

Setting the local area code

The Caller ID feature uses the programmed area code to 

determine the number format to display when a valid Caller ID 

signal is received.
1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or   until 

LOCAL

 

AREA CODE

 appears.

4.  Press 

menu to show the current local area code. The default 

is ----.

5.  The first digit flashes, indicating that it is ready to accept the 

new area code entry.

6.  Press 

 to select the first digit (

to 

9). When the desired 

number is flashing, press   to confirm and advance to the 

next digit. 

7.  Repeat steps 5 and 6 until you have entered all the digits for 

your area code.

 

-OR-

 

Press 

0

 to 

9

 on the dial key pad directly to enter the local 

area code. The cursor moves to the next digit automatically. 

8.  Press 

menu again to store your new local area code.

NOTE:

 If you make a mistake, press the 

del

 key to reset your entries.

Setting the long distance code
You can configure your phone to store a 1-digit long distance 

code.
1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or   until 

LONG

 

DIST CODE

 appears.

4.  Press 

menu to show the current long distance code.  

5.  Press   or   to select 

1

0

, or <space>

 (default). 

6.  Press 

menu again to store your new long distance code.

Activating or deactivating call lock

You can activate or deactivate call lock on your phone.

To activate call lock

1.  Place the handset in the cradle of the telephone base.
2.  Press 

menu

. The screen displays

 DATE/TIME

.

3.  Press   or   until 

LOCK

 appears.

4.  Press 

menu

. The screen displays 

CALL LOCK ON ?

5.  Press 

menu

 again. The screen displays 

CALL LOCK ON !

 The 

call lock icon appears at the corner.

To deactivate call lock

1.  Place the handset in the cradle of the telephone base.

SLIMLINE CORDED PHONE WITH CALLER ID

User’s Guide
Model: EX30011

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