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5011A EN 20020315

Troubleshooting checklist

A survey of possible problems is listed below. If corrective actions are 
straightforward, they are given below. The more elaborate troubleshooting 
procedures are explained in detail in 

Chapter 4, ‘Preventive maintenance and 

troubleshooting’ 

 of the Centricity™ SP1001 Reference manual

General errors

Errors during operation

Error

Action

The Centricity™ SP1001 

does not 

start up. 

Refer to 

‘Checking the voltage supply’ 

on 

page

101 

of the Reference manual.

Status field:
Error field:

ERROR

‘SERVICE XXXXX

Contact your local service organization.

Status field:
Error field:

ERROR
‘CODE XXXXX

MESSAGE 1

Message 2

Action

POWER SUPPLY OUT 
OF TOLERANCE

1. Check setting of 
voltage selector 
switch on back 
panel. 

2. Check fuses of 
the machine

3. Check supply 
voltage. 

Refer to 

‘Checking the voltage 

supply’ 

on page

101 

of the 

Reference manual.

Set-up display

STATUS

FUNCTION MODE

1ST MESSAGE ARRAY
2nd Message Array

Patient_Last_Name Sub_Exam
Patient_Last_Name Sub_Exam
Patient_Last_Name Sub_Exam
Station Name

ERROR

5011 A UM EN CR SP1001.fm  Page 50  Friday, March 15, 2002  4:11 PM

Summary of Contents for Centricity SP1001

Page 1: ...Centricity SP1001 User manual 5011 A UM EN CR SP1001 fm Page 1 Friday March 15 2002 4 11 PM ...

Page 2: ...se GE Medical Systems Information Technologies shall under no circumstances be liable for any damage arising from the use or inability to use any information apparatus method or process disclosed in this document GE Medical Systems Information Technologies reserves the right to make changes to this document without prior notice GE Medical Systems Information Technologies 8200 W Tower Avenue Milwau...

Page 3: ...rator mode 23 Workflow 24 Reading an image plate 25 Reading an emergency image plate 31 Re erasing an image plate 38 Reading the identification data of a cassette Dedicated configuration only 42 Changing the image plate type Dedicated configuration only 44 Chapter 3 Advanced operation Key operator mode 47 Survey of advanced functions Key operator mode 48 Checking the image quality 49 Troubleshooti...

Page 4: ...4 5011A EN 20020315 5011 A UM EN CR SP1001 fm Page 4 Friday March 15 2002 4 11 PM ...

Page 5: ...roduces the Centricity SP1001 Centricity SP1001 features Safety precautions Safety compliance Operating modes Configurations Safety complianceThe user interface Switching on the Centricity SP1001 Switching off the Centricity SP1001 Chapter 1 5011 A UM EN CR SP1001 fm Page 5 Friday March 15 2002 4 11 PM ...

Page 6: ...status emergency to an image An emergency image will be given priority by the image processing station The Centricity SP1001 permits re erasing an image plate before re using it In specific cases this is necessary to prevent ghost images caused by previous exposures or stray radiation from interfering with the image of interest If the Centricity SP1001 is dedicated to one ID Station additional fea...

Page 7: ...s you must consult the respective manufacturers to avoid danger for operating personnel or the environment Do not override or disconnect the integrated safety features Switch off the Centricity SP1001 before performing any maintenance work or repairs Disconnect the Centricity SP1001 from the mains before making repairs or performing any maintenance activities during which live electrical component...

Page 8: ...en the right side panel only to solve cassette or image plate jams When you open the lower front door or the right side panel the power supply is switched off automatically as a precaution Follow meticulously the operation and troubleshooting instructions in the Centricity SP1001 User and Reference Manual Other actions can be hazardous Safety compliance The Centricity SP1001 complies with the gene...

Page 9: ...Dedicated configuration only All functions of the operator mode are described in Chapter 2 Basic operation Operator mode Key operator mode The key operator mode groups advanced functions which are aimed at technicians The key operator mode can be accessed via the Key operator key on the keypad and is menu driven The key operator functions are described in Chapter 3 Advanced operation Key operator ...

Page 10: ...red between the ID Station and the Digitizer In this configuration a cassette can be identified via any of the ID Stations and subsequently be scanned using any of the Digitizers The patient demographic data and examination data are entered via the ID Station and stored in the memory chip of the Centricity CR compatible cassette via the ID Tablet As a result the identification data are linked to t...

Page 11: ...he network The dedicated configuration reduces the time required for identifying and scanning a cassette because both actions can be performed simultaneously In the dedicated configuration you can still use the Centricity SP1001 to digitize cassettes which have been identified on other ID Stations Centricity SP1001 ID Station without ID Tablet Dedicated configuration 5011 A UM EN CR SP1001 fm Page...

Page 12: ...peration Operator mode An overview of the functions of the key operator mode is given in Survey of advanced functions Key operator mode on page 48 For detailed information on the key operator mode refer to the Centricity SP1001 Reference manual The Centricity SP1001 interfaces with the user via a keypad and a display a status indicator emergency buttons audio signals 3 1 2 1 Status indicator 2 Eme...

Page 13: ... plate has not been used for more than 3 days an image plate has been exposed to an exceptionally high X ray dose Key operator key To access advanced functions key operator functions Service key To access service level functions Reserved for trained service personnel Escape key To quit the current function or exit a menu without saving modifications Confirm key In key operator mode to select a men...

Page 14: ... a numeric entry field Left key To scroll backwards through multiple choices within a field To move the entry position in a numerical entry field from right to left To toggle between values in a field Right key To scroll forwards through multiple choices within a field To move the entry position in a numerical entry field from left to right To toggle between values in a field 5011 A UM EN CR SP100...

Page 15: ...mage processing station not available process station rerouted Images rerouted to other image processing station 2 Type of message 3 Extra comment or action to take 4 System status READY The Centricity SP1001 is ready for operation BUSY The Centricity SP1001 is treating an image plate ERROR An error has occurred Refer to Troubleshooting checklist on page 50 LOCKED id WARNING id 3 1 Set up STATUS O...

Page 16: ... function DIRECT ID Operation in dedicated configuration 6 Error status service code SERVICE XXXXX or error code CODE XXXXX 7 Station name of the Centricity SP1001 Identifier of image plate being treated 8 1 8 2 8 3 After image ID data is read During scanning of image plate and transmittal of image data During transmittal of image data to image processing station READY SP1001 5011 A UM EN CR SP100...

Page 17: ... informational and warning messages can be displayed Informational messages are displayed as black text against a white background warning messages are displayed in reverse mode 1 Key operator functions 2 Active keys 3 Service code BUSY Miller Chest AP Queue management Digitizer set up Date and Time Send test image System info Install Save configuration Fast preview quit ok select KEY OPERATOR MEN...

Page 18: ...stant Error Check display for messages Refer to Troubleshooting checklist on page 50 Flashing Reading identification data of a cassette Initializing a cassette Wait Flashing Locked or warning Power on self test in progress Key operator mode Service mode Centricity SP1001 not connected to image processing station Check display for messages Refer to Troubleshooting checklist on page 50 5011 A UM EN ...

Page 19: ...In the dedicated configuration the emergency buttons permit you to digitize an image plate while you are entering the identification data via the ID Station Audio signals The Centricity SP1001 gives status information via beeps The length of the beep indicates the response of the system to a key command A short beep means that Centricity SP1001 has accepted the key command and is starting the oper...

Page 20: ...SP1001 1 Make sure that the setting of the voltage selector at the back of the machine matches the power supply voltage 2 Locate the main switch and place it in position I 120 100 230 240 5011 A UM EN CR SP1001 fm Page 20 Friday March 15 2002 4 11 PM ...

Page 21: ...ions If the Centricity SP1001 has completed the self test successfully the Centricity SP1001 enters the operator mode and displays the operator main screen If the Centricity SP1001 displays contact your local service organization WAIT Self test proceeding READY SP1001 ERROR Self test failed SERVICE XXXXX 5011 A UM EN CR SP1001 fm Page 21 Friday March 15 2002 4 11 PM ...

Page 22: ...hine is green and flashing Switching off It is recommended to switch off the Centricity SP1001 at the end of the day Place the main switch in position 0 Only switch off the Centricity SP1001 if you do not intend to digitize emergency image plates overnight Switching on the Centricity SP1001 takes approximately 3 minutes During this time emergency digitizing is not possible 5011 A UM EN CR SP1001 f...

Page 23: ...t ghost images caused by previous exposures or by stray radiation These functions are available in operator mode Workflow Reading an image plate Reading an emergency image plate Re erasing an image plate Reading the identification data of a cassette Dedicated configuration only Changing the image plate type Dedicated configuration only Chapter 2 5011 A UM EN CR SP1001 fm Page 23 Friday March 15 20...

Page 24: ...n exception are emergency image plates which you can digitize without having identified the cassette The unidentified emergency image plate will be given default ID data Refer to Reading an emergency image plate in the interchangeable configuration on page 31 In the dedicated configuration the identification data are transmitted from the ID Station to the dedicated Centricity SP1001 via the networ...

Page 25: ... with ID Tablet before you can digitize the image plate To read an image plate 1 Make sure the cassette has been identified properly via the ID Station 2 Check that the Centricity SP1001 is ready for operation the Centricity SP1001 must display the operator main screen with Ready status e g the status indicator at the top of the Centricity SP1001 must be green and be lit constantly The Centricity ...

Page 26: ...Centricity SP1001 reads the cassette identification data converts the information of the latent image to digital data if fast preview is enabled transmits the digital image data in blocks of typical 100 lines to the preview station erases the image plate and re inserts it into the cassette gives the cassette ID data the status erased returns the cassette transmits the digital image data to the ima...

Page 27: ...o Troubleshooting checklist on page 50 4 Remove the cassette from the cassette slot When the Centricity SP1001 returns the cassette it is ready to be re used immediately However if you leave it for more than 3 days before re using it you must re erase it first Refer to Re erasing an image plate on page 38 5011 A UM EN CR SP1001 fm Page 27 Friday March 15 2002 4 11 PM ...

Page 28: ...it constantly The Centricity SP1001 is operational if the status field equals READY even if status messages of the destination are shown e g QS not ready 2 Press the appropriate emergency button at the front of the Centricity SP1001 The emergency button determines the speed class i e the sensitivity which will be used to digitize the image plate The button which you have pressed will be lit and th...

Page 29: ...age plate You can enter the identification data refer to step 4 While treating the image plate the Centricity SP1001 will display the following screen The Centricity SP1001 converts the information of the latent image to digital data If the Centricity SP1001 displays an error message refer to Chapter 3 Advanced operation Key operator mode 2 1 BUSY DIRECT ID IDENTIFY AT ID STATION or press to use e...

Page 30: ... plate and you have entered the identification data the Centricity SP1001 erases the image plate and re inserts it into the cassette the Centricity SP1001 gives the cassette ID data the status erased the cassette is returned to the cassette slot the digital image data is sent to the image processing station destination When the Centricity SP1001 has treated the cassette it displays the operator ma...

Page 31: ... image plates without ID data via the emergency buttons at the front of the Centricity SP1001 Reading emergency image plates with ID data To read an emergency image plate with ID data 1 Make sure the cassette has been identified properly via the ID Station 2 Check that the Centricity SP1001 is ready for operation the Centricity SP1001 must display the operator main screen with Ready status e g the...

Page 32: ...mergency image priority over the other images in the image processing queue If you do not enter a cassette within 1 minute after pressing the Emergency key or if you enter a cassette without ID data the Centricity SP1001 will quit the emergency function and return to the operator main screen 5 Remove the cassette from the cassette slot The emergency status will only be assigned to the first image ...

Page 33: ...ess the appropriate emergency button at the front of the Centricity SP1001 The emergency button determines the speed class i e the sensitivity which will be used to digitize the image plate The button which you have pressed will be lit and the display will read For digitizing unidentified emergency images of the trunk For digitizing unidentified emergency images of the limbs The emergency status w...

Page 34: ...he operator main screen The digital image data are transmitted to the image processing station accompanied by default ID data The image processing station will give the emergency image priority over the other images in the image processing queue If you do not enter a cassette within 15 seconds after pressing the emergency button the Centricity SP1001 will quit the emergency button function and ret...

Page 35: ...ional if the status field equals READY even if status messages of the destination are shown e g QS not ready 2 Press the appropriate emergency button at the front of the Centricity SP1001 The emergency button determines the speed class i e the sensitivity which will be used to digitize the image plate To digitize an emergency image plate you must press the Confirm key after you have inserted the c...

Page 36: ...tte with the hinge 1 at the top and the locking mechanism 2 at the bottom The Centricity SP1001 starts digitizing the image plate While treating the image plate the Centricity SP1001 will display the following screen BUSY DIRECT ID IDENTIFY AT ID STATION or press to use emergency data SP1001 2 1 BUSY DIRECT ID IDENTIFY AT ID STATION or press to use emergency data SP1001 5011 A UM EN CR SP1001 fm P...

Page 37: ...rpus When the Centricity SP1001 has treated the emergency image plate it displays the operator main screen The digital image data are transmitted to the image processing station accompanied by default ID data The image processing station will give the emergency image priority over the other images in the image processing queue 5 Remove the cassette from the cassette slot BUSY SP1001 EMERGENCY Exam...

Page 38: ...te may still retain a latent image after standard erasure Leave the image plate to rest at least one day before re erasing it You can erase image plates which you have given the status to be erased via the ID Station or image plates which have the status erased Re erasing image plates with status erased To re erase an image plate which has been erased as part of a normal or emergency digitizing cy...

Page 39: ...en is not displayed but the display reads you have entered a cassette with ID data not having the status erased You now have the choice either cancel erasing or erase the image plate To cancel erasing and make a regular scan press the Escape key Warning READY ERASURE WARNING The next cassette will be erased Put cassette in slot or press to quit LOCKED ERASURE ERASE PATIENT NAME Press to erase or t...

Page 40: ... will display When the Centricity SP1001 has erased the image plate it displays the operator main screen 4 Remove the cassette from the cassette slot READY ERASURE WARNING The next cassette will be erased Put cassette in slot or press to quit 5011 A UM EN CR SP1001 fm Page 40 Friday March 15 2002 4 11 PM ...

Page 41: ...n with Ready status e g the status indicator at the top of the Centricity SP1001 must be green and be lit constantly 2 Insert the cassette into the cassette slot The Centricity SP1001 will automatically erase the image plate The display will read When the Centricity SP1001 has erased the image plate it displays the operator main screen 3 Remove the cassette from the cassette slot READY SP1001 Stat...

Page 42: ...ith Ready status e g the status indicator at the top of the Centricity SP1001 must be green and be lit constantly The Centricity SP1001 is operational if the status field equals READY even if status messages of the destination are shown e g QS not ready 2 In the ID Software on the ID Station select the mode for reading cassettes Refer to the User manual of the ID Software The display of the Centri...

Page 43: ...m While the Centricity SP1001 reads the identification data from the cassette chip the status indicator at the top of the machine is red and flashing The identification data will be displayed on the ID Station Subsequently the Centricity SP1001 returns the cassette to the cassette slot and displays the operator main screen 4 Remove the cassette from the cassette slot 2 1 5011 A UM EN CR SP1001 fm ...

Page 44: ...ed first In the dedicated configuration you can initialize cassettes via the Centricity SP1001 To initialize a cassette 1 Check that the Centricity SP1001 is ready for operation the Centricity SP1001 must display the operator main screen with Ready status e g the status indicator at the top of the Centricity SP1001 must be green and be lit constantly The Centricity SP1001 is operational if the sta...

Page 45: ...r to the User manual of the ID Software While the Centricity SP1001 the initializes the cassette the status indicator at the top of the machine is red and flashing When the cassette has been initialized the Centricity SP1001 returns the cassette to the cassette slot and displays the operator main screen 5 Remove the cassette from the cassette slot BUSY DIRECT ID SET PLATE TYPE MODE Enter cassette ...

Page 46: ...46 5011A EN 20020315 5011 A UM EN CR SP1001 fm Page 46 Friday March 15 2002 4 11 PM ...

Page 47: ...ns preventive maintenance actions and troubleshooting For detailed information on these topics refer to the Reference manual Survey of advanced functions Key operator mode Checking the image quality Troubleshooting checklist Chapter 3 5011 A UM EN CR SP1001 fm Page 47 Friday March 15 2002 4 11 PM ...

Page 48: ...e Queue management 48 Digitizer set up Customizing the Centricity SP1001 Digitizer set up 52 Date and Time Setting the date and time 57 Send test image Sending test images 58 System info Consulting information on the Centricity SP1001 59 Install Installing a new software version Installing a new language Installing new customer parameters 59 69 75 Save configuration Saving the configuration data o...

Page 49: ...king the image quality The only maintenance action which you must perform is checking the image quality Refer to the Reference manual of the image processing system 5011 A UM EN CR SP1001 fm Page 49 Friday March 15 2002 4 11 PM ...

Page 50: ...e supply on page 101 of the Reference manual Status field Error field ERROR SERVICE XXXXX Contact your local service organization Status field Error field ERROR CODE XXXXX MESSAGE 1 Message 2 Action POWER SUPPLY OUT OF TOLERANCE 1 Check setting of voltage selector switch on back panel 2 Check fuses of the machine 3 Check supply voltage Refer to Checking the voltage supply on page 101 of the Refere...

Page 51: ...Press Confirm key Contact your local service organization PPNAME NOT READY Please check and press Check image processing station If image processing station is ready press Confirm key CORRUPTED MESSAGE IN QUEUE Please press and check queue Press Confirm key Refer to Consulting the image transmission queue Queue management on page 48 of the Reference manual UNKNOWN DESTINATION PPNAME Please press a...

Page 52: ...ge plate on page 38 EMPTY CASSETTE Press to get cassette Press Confirm key Remove cassette Insert cassette containing image plate CASSETTE WRITE ERROR Press to get cassette Press Confirm key Remove cassette Use another cassette If problem persists with other cassettes contact your local service organization WRONG CASSETTE Press and remove cassette Press Confirm key Remove cassette Insert correct c...

Page 53: ...to accept or Press Confirm key to treat 24 x 30 cm image plate without calibration or press Cancel key to treat cassettes with other formats Contact your local service organization SERVICE MODE Please wait Wait CASSETTE SLOT BLOCKED Remove cassette press Remove cassette Remove obstructing objects Press Confirm key IMAGE QUEUE FULL Check queue Refer to Consulting the image transmission queue Queue ...

Page 54: ...vice organization EMERGENCY DATA NOT DEFINED Emergency keys disabled press Press Confirm key Contact your local service organization Error Action Wrong or missing volume label Remove floppy Insert floppy with correct label Press Confirm key Floppy not formatted Remove floppy Insert formatted floppy Press Confirm key Floppy full Remove floppy Insert empty formatted floppy Press Confirm key Floppy w...

Page 55: ...Equipment information sheet Appendix A 5011 A UM EN CR SP1001 fm Page 55 Friday March 15 2002 4 11 PM ...

Page 56: ...Devices Europe UL UL 1950 CSA 22 2 No 950 North America CUL North America Dimensions Length at cassette slot 730 mm Length at foot 700 mm Width 450 mm Height 1408 mm Weight Unpacked 215 kg Electrical connection Operating voltage Europe 230 V 10 USA 120 V 6 10 Japan 100 V 10 Mains fuse protection Europe 16 A slow blow USA Japan 15 A slow blow Mains frequency 50 60 Hz 5011 A UM EN CR SP1001 fm Page ...

Page 57: ...ve humidity 10 75 Magnetic field Dynamic compliant with EN 61000 4 8 Level 5 Sunlight exposure not be operated in full sunlight Warming up time Cold start fully operational after max 30 min Warm start fully operational after self test if not switched off for more than 3 min after 30 min operation Cassette format corresponding IP format 24 x 18 cm 238 x 178 mm 30 x 24 cm 298 x 238 mm 35 x 35 cm 354...

Page 58: ... frequency emission according to EN 55022 1997 Class B and FCC Part 15 Subchapter B Class A Heat emission During scanning max 1610 W Standby 230 W Cassette return time 60 72 secs End of Life Estimated product life if regularly serviced and maintained according to GEMS instructions 7 yrs 5011 A UM EN CR SP1001 fm Page 58 Friday March 15 2002 4 11 PM ...

Page 59: ...59 5011A EN 20020315 5011 A UM EN CR SP1001 fm Page 59 Friday March 15 2002 4 11 PM ...

Page 60: ...Made in Belgium Published by GE Medical Systems Information Technologies Milwaukee WI 53223 USA 5011A EN 20020315 5011 A UM EN CR SP1001 fm Page 60 Friday March 15 2002 4 11 PM ...

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