GE CASE V6.7, Operator'S Manual

Page: 320 / 342

B-20 CASE Revision C
2060290-201
Miscellaneous: Installing the Program in a Network Environment
Installing the Program in a Network Environment
Please contact our Customer Service for program updates.
To operate the program in a network environment, the server must meet
the following requirements:
Troubleshooting
processor Pentium > 1.6 GHz
RAM > 256 MB
hard drive > 40 GB
operating system Windows Server 2012, Windows Server 2012
R2
protocol TCP/IP
cabling twisted pair
Problem Remedy
Send exercise test
data
not possible

Check network address of the remote PC on your local PC and
correct, if necessary.

Check option code and correct, if necessary.

Enable the Remote View function.
Exercise test
analysis does not
start

Not all required electrodes are applied. If you wish to initiate the
analysis all the same, click the
Relearn medians button.
Incorrect heart rate
or arrhythmia
results

The program may have selected two unsuitable leads. Manually
select two good leads (see section
“Miscellaneous 1 Tab” on
page 12-24).
Displayed data are
incomplete.

The screen diagonal entered in the System Configuration
(section
“General Tab” on page 12-40) is incorrect.

For screens below 17 inches: the Windows taskbar is always on
top (Windows settings - Taskbar).

Wrong screen resolution in Windows. Please use Small Fonts .
System does not
identify ergometer.

Incorrect ergometer model/port selected (section “Devices Tab”
on page 12-53).

Check connection cable and connectors.

Turn ergometer off and on again. Restart CASE.
No communication
with MUSE.

Incorrect network address of the MUSE server or shared
directory (section
“MUSE Tab” on page 12-55).

Required options Request MUSE Data or Send Data to MUSE
not enabled (section “MUSE Tab” on page 12-55).

Incorrect network configuration (system administrator).

Incorrect Internet Explorer setup (version >4.0 is required, also
for sending data to MUSE).