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Venue 50 – Basic Service Manual

7-1

5447566-100 English Rev. 7

Chapter 7

Troubleshooting

This chapter describes how to setup and run the tools
and software that help maintain image quality and
system operation. Very basic host, system and board
levels are run whenever power is applied. Some
Service Tools may be run at the application level.

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Summary of Contents for 5448623

Page 1: ...Technical Publication Venue 50 Basic Service Manual Direction Number 5447566 100 English Rev 7 All Material Copyright 2013 2015 by General Electric Company Inc All Rights Reserved ...

Page 2: ... x x for Venue 50 ultrasound system GE P O Box 414 Milwaukee Wisconsin 53201 U S A Asia Pacific Latin America North America GE Ultraschall Deutschland GmbH Co KG Beethovenstrasse 239 Postfach 11 05 60 D 42655 Solingen GERMANY TEL 49 212 28 02 208 FAX 49 212 28 02 431 ...

Page 3: ... 262 524 5698 Revision Date YYYY MM DD Reason for change Rev 1 2013 02 25 Initial Release Rev 2 2013 10 09 Add FRU replacement procedures and update repair parts list Rev 3 2013 11 26 Update FRU replacement procedures and repair parts list Rev 4 2014 04 11 Update remote service function Rev 5 2014 05 28 Update the spare part list Rev 6 2014 07 04 Add Power Module Information Rev 7 2015 05 13 Updat...

Page 4: ...i 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Important Precautions Translation policy ...

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Page 13: ...n this 14 day period Certified Electrical Contractor Statement For USA Only All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors Other connections between pieces of electrical equipment calibrations and testing shall be performed by qualified GE personnel In performing all elec...

Page 14: ...ic information listing the system type manual title part number revision number page number and suggestion details Mail the information to GE Medical Systems China Co Ltd No 19 Changjiang Road Wuxi National Hi Tech Dev Zone Jiangsu P R China 214028 GE employees should use TrackWise to report service documentation issues These issues will then be in the internal problem reporting tool and communica...

Page 15: ...requirements refer to Chapter 1 in the Service Manual DANGER DANGEROUS VOLTAGES CAPABLE OF CAUSING DEATH ARE PRESENT IN THIS EQUIPMENT USE EXTREME CAUTION WHEN HANDLING TESTING AND ADJUSTING WARNING Use all Personal Protection Equipment PPE such as gloves safety shoes safety glasses and kneeling pad to reduce the risk of injury ...

Page 16: ...cated in any form in whole or in part without prior written permission of GE GE may revise this publication from time to time without written notice Trademarks All products and their name brands are trademarks of their respective holders Copyrights All Material Copyright 2013 2014 by General Electric Company Inc All Rights Reserved ...

Page 17: ... Proprietary Service Manual 1 4 Venue 50 models covered by this manual 1 5 Important Conventions Conventions used in book 1 6 Standard hazard icons 1 8 Product Icons Label Icon Description 1 10 Labels Locations 1 14 Safety Considerations Contents in this section 1 15 Introduction 1 15 Human Safety 1 16 Mechanical safety 1 18 Electrical safety 1 20 Battery Safety 1 21 Dangerous Procedure Warnings L...

Page 18: ...ngers Patient Environment IEC60601 1 and ANSI AAMI ES60601 1 2 19 Chapter 3 System Setup Overview Contents in this chapter 3 2 Setup reminders Average setup time 3 3 Setup warnings 3 3 Receiving and unpacking the equipment Contents in this section 3 6 Receiving the Venue 50 3 7 Unpacking the Equipment 3 8 Moving into Position 3 21 Packing the Equipment 3 21 Preparing for Setup Verify customer orde...

Page 19: ...4 9 Monitor Display 4 10 Performance Tests 4 11 Software Configuration Checks 4 24 Peripheral Checks 4 25 Chapter 5 Components and Functions Theory Overview Contents in this chapter 5 2 Block Diagram and Theory Block Diagram of Venue 50 and Docking Station Cart 5 3 Chapter 6 Service Adjustments Overview Contents in this chapter 6 2 Monitor Adjustments Adjust Brightness 6 3 Adjust Volume 6 3 Adjust...

Page 20: ...ettings and parameters 8 14 Loading the System Software 8 15 Used Media and Used Parts Disposal Chapter 9 Renewal Parts Overview Contents in this chapter 9 2 List of Abbreviations Renewal Parts Lists Power Cables 9 5 Top Assy 9 7 Middle Cover Assy 9 8 Bottom Assy 9 9 Docking Station Assy 9 11 Docking Cart Assy 9 13 Accessories and Kits 9 17 Probe 9 18 Manuals 9 19 Chapter 10 Care and Maintenance O...

Page 21: ...10 17 Electrical safety tests Overview 10 18 Safety test overview 10 20 Leakage current limits 10 22 Outlet test wiring arrangement 10 24 Grounding continuity 10 25 Chassis leakage current test 10 26 Probe leakage current test 10 29 When there s too much leakage current AC DC Fails 10 32 Enclosure Fails 10 32 Probe Fails 10 33 Peripheral Fails 10 33 Still Fails 10 33 New Unit 10 33 Inspection Pape...

Page 22: ...i 20 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 23: ... Chapter 1 Introduction This chapter describes important issues related to safely servicing the ultrasound system and Docking Station Cart The service provider must read and understand all the information presented here before installing or servicing the units ...

Page 24: ... 1 2 Manual Overview on page 1 3 Important Conventions on page 1 6 Product Icons on page 1 10 Safety Considerations on page 1 15 Dangerous Procedure Warnings on page 1 23 Lockout Tagout LOTO Requirements on page 1 24 Returning Probes and Repair Parts on page 1 25 EMC EMI and ESD on page 1 26 Customer Assistance on page 1 28 ...

Page 25: ...f Contents TOC An Index has been included after Chapter 10 Table 1 1 Contents in this manual Chapter number Chapter title Description 1 Introduction Contains a content summary and warnings 2 Site Preparations Contains pre setup requirements for the Venue 50 3 System Setup Contains setup procedure with procedure checklist 4 General Procedures and Functional Checks Contains functional checks that mu...

Page 26: ... Service Providers 8 Replacement Procedures Provides disassembly procedures and reassembly procedures for all changeable FRU 9 Renewal Parts Contains a complete list of replacement parts for Venue 50 10 Care and Maintenance Provides periodic maintenance procedures for Venue 50 N A Index A quick way to the topic you re looking for Table 1 1 Contents in this manual Continued Chapter number Chapter t...

Page 27: ...ered by this manual NOTE When not otherwise specified the contents of this manual applies to all Venue 50 models Table 1 2 Venue 50 Model Designations Part Number Description 5452256 Venue 50 Console 5448623 Venue 50 Console with film 5560851 Venue 50 Korean Console 5561656 Venue 50 China Console ...

Page 28: ... document are described next Model designations This manual covers the Venue 50 Ultrasound systems listed in Venue 50 models covered by this manual on page 1 5 Icons Pictures or icons are used wherever they will reinforce the printed message The icons labels and conventions used on the product and in the service information are described in this chapter ...

Page 29: ...ed to provide important information about an item or a procedure NOTE Be sure to read the notes the information contained in a note can often save you time or effort DANGER Danger is used to indicate the presence of a hazard that will cause severe personal injury or death if the instructions are ignored WARNING Warning is used to indicate the presence of a hazard that can cause severe personal inj...

Page 30: ...s seen throughout this chapter In addition to text several different graphical icons symbols may be used to make you aware of specific types of hazards that could possibly cause harm Even if a symbol isn t used in this manual it may be included for your reference NOTE Even if a symbol isn t used on the product or in this manual it may be included for your reference Table 1 3 Standard hazard icons ...

Page 31: ...er icons make you aware of specific procedures that should be followed Be sure to read the notes the information contained in a note can often save you time or effort Table 1 4 Standard Icons that indicates that a special procedure is to be used Avoid Static Electricity Tag and Lock Out Wear Eye Protection Hand Protection Foot Protection Wear Eye Protection ...

Page 32: ...table describes the purpose and location of safety labels and other important information provided on the equipment Table 1 5 Product Icons Label Icon Purpose Meaning Location Identification and Rating Plate Manufacture s name and address Rating Plate Identification and Rating Plate Date of manufacture Rating Plate Serial number Rating Plate Catalog Number Rating Plate Direct Current For products ...

Page 33: ...otection provided by the enclosure per IEC60 529 IPX8 can be used in an operating room environment Footswitch Authorized European Representative address United States only Prescription Requirement label Type BF Applied Part man in the box symbol is in accordance with IEC 878 02 03 Probe connector and Rating plate General Warning Various CAUTION Dangerous voltage the lightning flash with arrowhead ...

Page 34: ...e current limits An example of a high risk patient would be a special procedure where the patient has an accessible conductive path to the heart such as exposed cardiac pacing leads IEC60417 5021 Docking Cart NRTL Listing and Certification Mark is used to designate conformance to nationally recognized product safety standards The Mark bears the name and or logo of the testing laboratory product ca...

Page 35: ...l Battery Pack if contains Pb Cd Hg No hazardous substance above the maximum concentration value is present Maximum concentration values for electronic information products as set by the People s Republic of China Electronic Industry Standard SJ T11364 2006 include the hazardous substances of lead mercury hexavalent chromium cadmium polybrominated biphenyl PBB and polybrominated diphenyl ether PBD...

Page 36: ...y registration is complete this label will be located on the console rating plate INMETRO Certification TUV Rheinland Brazil Back of the system Note Only after Brazilian regulatory registration is complete this label will be located on the console rating plate Do not put anything weighed over 5kg on the shelf Printer shelf of Docking Cart Do not push the system Back of Docking Cart and Rating Plat...

Page 37: ...nical safety on page 1 18 Electrical safety on page 1 20 Battery Safety on page 1 21 Introduction The following safety precautions must be observed during all phases of operation service and repair of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manufacture and intended use of the equipment ...

Page 38: ...while in shutdown mode WARNING Explosion Warning DO NOT operate the equipment in an explosive atmosphere Operation of any electrical equipment in such an environment constitutes a definite safety hazard WARNING DO NOT substitute parts or modify equipment Because of the danger of introducing additional hazards ONLY install GE approved parts DO NOT perform any unauthorized modification of the equipm...

Page 39: ...ction Equipment PPE such as gloves safety shoes safety glasses and kneeling pad to reduce the risk of injury WARNING Beware of possible sharp edges on all mechanical parts If sharp edges are encountered the appropriate PPE should be used to reduce the risk of injury WARNING Wear all PPE including gloves as indicated in the chemical MSDS ...

Page 40: ...ents that can easily be damaged by improper handling Use care when handling and protect from damage when not in use Do not use a damaged or defective probe Failure to follow these precautions can result in serious injury and equipment damage WARNING Never use a probe that has fallen to the floor Even if it looks OK it may be damaged CAUTION Do Do not move Docking Cart with big incline angle CAUTIO...

Page 41: ... unpaved roads excessive speeds and erratic stops or starts If the Venue 50 system is on a docking cart please take special care of the following CAUTION Make sure the Venue 50 be fixed well to avoid the console falling down when moving Docking Cart WARNING When the Venue 50 is raised for a repair or moved along any incline use external caution since it may become unstable and tip over CAUTION Ven...

Page 42: ...ent should not be shared with other types of equipment Both the system power cable and the power connector must meet international electrical standards Probes Follow these guidelines before connecting a probe to the Ultrasound system Inspect the probe prior to each use for damage or degradation to the housing cable strain relief lens seal connector pins locking mechanism Do not use a damaged or de...

Page 43: ... the battery by directly connecting the negative terminals with metal objects DO NOT heat the battery or discard it in a fire DO NOT expose the battery to temperature over 50 C 122 F Keep it away from fire and other heat sources DO NOT charge the battery near a heat source such as a fire or heater DO NOT leave the battery in direct sunlight DO NOT pierce the battery with a sharp object hit it or s...

Page 44: ...a temperature range between 5 C 23 F and 50 C 122 F CAUTION Long term 3 months or more storage of battery pack Store the battery in a temperature range between 5 C 23 F and 50 C 122 F Upon receipt of the Venue 50 and before first time usage it is highly recommended that the customer performs one full discharge charge cycle If the battery has not been used for 2 months or more the customer is recom...

Page 45: ... ARE PRESENT IN THIS EQUIPMENT USE EXTREME CAUTION WHEN HANDLING TESTING AND ADJUSTING WARNING If the covers are removed from an operating Venue 50 some metal surfaces may be warm enough to pose a potential heat hazard if touched even while in shutdown mode WARNING Explosion Warning DO NOT operate the equipment in an explosive atmosphere Operation of any electrical equipment in such an environment...

Page 46: ...s 6 Control all stored and residual energy 7 Verify isolation All potentially hazardous stored or residual energy is relieved WARNING Energy Control and Power Lockout for Venue 50 When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts 1 Follow LOCK OUT TAG OUT procedures 2 Turn off the breaker 3 Unplug the Ultrasound system 4 Maintain control of the ...

Page 47: ...are are regulated medical waste for transportation purposes and must be transported as a hazardous material NOTE The USER SERVICE staff should dispose of all the waste properly per federal state and local waste disposal regulations The Ultrasound system is not meant to be used for long term storage of patient data or images The user is responsible for the data on the system and a regular backup is...

Page 48: ...I EMI and can be radiated through space or conducted over interconnecting power of signal cables In addition to electromagnetic energy EMC also includes possible effects from electrical fields magnetic fields electrostatic discharge and disturbances in the electrical power supply Compliance Venue 50 conforms to all applicable conducted and radiated emission limits and to immunity from electrostati...

Page 49: ... Follow general guidelines for handling of electrostatic sensitive equipment WARNING Risk of electrical shock Ultrasound system must be turned off Avoid all contact with electrical contacts conductors and components Always use non conductive handles designed for the removal and replacement of ESD sensitive parts All parts that have the potential for storing energy must be discharged or isolated be...

Page 50: ...e please contact the local distributor or appropriate support resource as listed below Prepare the following information before you call 1 System ID serial number 2 Software version 3 Date and time of occurrence 4 Sequence of events leading to issue 5 Is the issue repeatable 6 Imaging mode probe preset application 7 Media brand speed capacity type 8 Save image capture cine loop NOTE Restart the ap...

Page 51: ... 668 0732 Latin America Service Application Support 1 800 321 7937 1 262 524 5698 Europe OLC EMEA GE Ultraschall Deutschland Gmbh Co KG Beethovenstrasse 239 Postfach 11 05 60 D 42655 Solingen Germany OLC EMEA Phone 49 0 212 2802 652 33 1 3083 1300 Fax 49 0 2122 8024 31 Online Services Ultrasound Asia Phone Australia China India Japan Korea Singapore 61 1 800 647 855 86 800 810 8188 91 1800 425 802...

Page 52: ...Introduction 1 30 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 53: ... Chapter 2 Site Preparations This chapter provides the information required to plan and prepare for the setup of an ultrasound system and Docking Station Cart Included are descriptions of the facility and electrical needs to be met by the purchaser of the units ...

Page 54: ...ions 2 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Overview Contents in This Chapter Overview on page 2 2 General Requirements on page 2 3 Facility needs on page 2 11 Environmental Dangers on page 2 19 ...

Page 55: ...nd system environmental requirements If the Ultrasound system is very cold or hot When unpacking the Ultrasound system allow the temperature of the Ultrasound system to stabilize before powering up The following table describes guidelines for reaching operational temperatures from storage or transport temperatures CAUTION If the Ultrasound system is very cold or hot do not turn on its power until ...

Page 56: ... lights people or other equipment in the room NOTE Each person in the room places an additional 300 BTU h demand on the cooling system NOTE Temperature in degrees Celsius C conversion to degrees F F F C 9 5 32 Table 2 2 System Environmental Requirements Operational Storage Transport Temperature 3 40 C 37 104 F 5 50 C 23 122 F 5 50 C 23 122 F Humidity 30 80 non condensing 10 90 non condensing 10 90...

Page 57: ...dates and repairs However operator and patient comfort may be optimized if the room light is subdued and indirect Therefore a combination lighting system dim bright is recommended Keep in mind that lighting controls and dimmers can be a source of EMI which could degrade image quality These controls should be selected to minimize possible interference ...

Page 58: ...l consist of one phase two lines not shared with any other circuit and a full size ground wire from the distribution panel to the Ultrasound outlet NOTE Please note that image artifacts can occur if at any time within the facility the ground from the main facility s incoming power source to the Ultrasound system is only a conduit Electrical requirements for the Ultrasound system Inrush Current Inr...

Page 59: ...t all current local state and national electrical codes Unit power plug If the Ultrasound system arrives without a power plug or with the wrong plug you must contact your GE dealer or the installation engineer must supply what is locally required Power stability requirements Voltage drop out Max 10 ms Power transients all applications Less than 25 of nominal peak voltage for less than 1 millisecon...

Page 60: ...ssible EMI sources should be identified before the Ultrasound system is installed Electrical and electronic equipment may produce EMI unintentionally as the result of a defect Some of these sources include medical lasers scanners cauterizing guns computers monitors fans gel warmers microwave ovens light dimmers mobile phones in house wireless phones DECT phones wireless computer keyboard and mouse...

Page 61: ...rfere with the ultrasound signals Replace broken Radio Frequency gaskets If more than 20 or a pair of the fingers on an Radio Frequency gasket are broken replace the gasket Do not turn on the Ultrasound system until any loose metallic part is removed Do not place labels where Radio Frequency gaskets touch metal Where applicable never place a label where Radio Frequency gaskets meet the Ultrasound ...

Page 62: ...c probes are designed for storage temperatures of 5 to 50 C When exposed to large temperature variations the product should be kept in room temperature for 10 hours before use Table 2 7 Operation and storage temperatures for probes Conditions Temperature Operation 10 to 40 C 50 to 104 F Storage 5 to 50 C 23 to 122 F Temperature in degrees Celsius C conversion to degrees F F F C 9 5 32 ...

Page 63: ...glish Rev 7 Facility needs Contents in This Section Purchaser responsibilities on page 2 12 Required facility needs on page 2 13 Desirable features on page 2 13 Recommended and Alternate Ultrasound Room Layout on page 2 14 Networking setup requirements on page 2 16 ...

Page 64: ...ducts involved and the accompanying electrical installations are highly sophisticated and special engineering competence is required All electrical work on these products must comply with the requirements of applicable electrical codes The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment The desire to use a non listed or customer prov...

Page 65: ... cables Power outlets for other medical equipment and gel warmer Power outlets for test equipment and modem within 1 m 3 2 ft of unit Clean and protected space to store transducers in their cases or on a rack Material to safely clean probes done with a plastic container never metal See Electrical requirements on page 2 6 for more information Desirable features Circuit breaker for dedicated power o...

Page 66: ...tion Figure 2 1 Minimal floor plan 2 5 m x 3 m 8 by 10 foot Recommended floor plan suggestion Figure 2 2 A 14 by 17 foot recommended floor plan Scale Each square equals one square foot app 31 x 31 cm 1 Sink 2 Linens 3 Probes supplies 4 Ethernet Connector 5 Power outlet 6 Stool 7 Ultrasound system 8 GE cabinet for software and manuals optional 9 Examination table 10 Door 76 cm Add graphic here when...

Page 67: ...Ultrasound system and EchoPAC PC in same room Figure 2 3 Suggested Room with EchoPAC PC workstation and Ultrasound Scanner 1 EchoPAC PC workstation parts 2 UPS 3 Ethernet network wall outlet 4 3x mains power outlets 5 Hot and Cold water 6 Dedicated mains power outlet 7 Ethernet network wall outlet ...

Page 68: ...s provide the operator with clinically useful features for moving images and patient information over a hospital network Examples of DICOM services include the transfer of images to workstations for viewing or transferring images to remote printers As an added benefit transferring images in this manner frees up the on board monitor and peripherals enabling viewing to be done while scanning continu...

Page 69: ...here are no spaces in any field of the form See Entries must include A host name local port number AE Title IP address and Net Mask for the Ultrasound system The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION The host name IP address port and AE Title for each device the site wants connected to the Ultrasound system for DICOM APPLICATION INFORMATION A fi...

Page 70: ...Site Preparations 2 18 Venue 50 Basic Service Manual 5447566 100 English Rev 7 DICOM Option Pre installation requirements continued Figure 2 4 Worksheet for DICOM Network Information ...

Page 71: ...rotective earth will be required in order to meet UL60601 1 and IEC60601 1 standards for electrical leakage Sub Clause 3 79 and figure A 9 IEC60601 1 2005 and ANSI AAMI ES60601 1 2005 Such an area is an environment in which medical diagnosis monitoring or treatment is carried out It is very difficult to attach unique dimensions to the PATIENT ENVIROMENT In practice a distance of 2 5 m 8 2 ft above...

Page 72: ...Site Preparations 2 20 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 73: ...nstall Venue 50 system Included is a procedure that describes how to receive and unpack the equipment and how to file a damage or loss claim How to prepare the facility and unit of the actual installation and how to check and test the unit probes and external peripherals for electrical safety are also included in this procedure ...

Page 74: ... 7 Overview Contents in this chapter Overview on page 3 2 Setup reminders on page 3 3 Receiving and unpacking the equipment on page 3 6 Preparing for Setup on page 3 22 Completing the setup on page 3 23 System Configuration on page 3 29 Paperwork after setup on page 3 56 ...

Page 75: ...may take slightly longer Setup warnings DANGER WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE AC GROUND LINE I E METER S GROUND SWITCH IS OPEN DON T TOUCH THE ULTRASOUND SYSTEM CAUTION To prevent electrical shock connect the unit to a properly grounded power outlet Do not use a three to two prong adapter This defeats safety grounding CAUTION Do not wear the ESD wrist strap when you ...

Page 76: ...refer to LABELS ON PACKAGE The following table describes guidelines for reaching operational temperatures from storage or transport temperatures DANGER Equipment damage possibility Turning the system on without acclimation after arriving at site may cause the system to be damaged CAUTION If the Ultrasound system is very cold or hot do not turn on its power until it has had a chance to acclimate to...

Page 77: ...e CAUTION Operator Manual s The User Manual s should be fully read and understood before operating the Venue 50 and kept near the Ultrasound system for quick reference CAUTION Acoustic Output Hazard Although the ultrasound energy transmitted from the Venue 50 probe is within AIUM NEMA standards avoid unnecessary exposure ultrasound energy can produce heat and mechanical damage ...

Page 78: ...ng the equipment Contents in this section Receiving the Venue 50 on page 3 7 Unpacking the Venue 50 on page 3 9 Unpacking Docking Station on page 3 13 Unpacking Docking Cart on page 3 16 Unpacking 3 probe Port Box on page 3 17 Moving into Position on page 3 21 Packing the Equipment on page 3 21 ...

Page 79: ...e package itself is undamaged When a new system arrives check that any components are not damaged and are not in short supply If shipping damage or shortage occurs contact the address shown in Chapter 1 NOTE Check the shipping container for special instructions Verify that the container is intact In some cases a secondary container may be used If so ask the carrier for unpacking instructions Figur...

Page 80: ...h Rev 7 Unpacking the Equipment CAUTION Please carefully unpack the system and do not dispose the package of Venue 50 so that it can be reused for service CAUTION Please keep the protective bag of Venue 50 in box so that it can be used for shipping or transportation ...

Page 81: ...ue 50 Basic Service Manual 3 9 5447566 100 English Rev 7 Unpacking the Venue 50 1 Cut the four PLASTIC BANDs 2 Cut the adhesive tape and open top covers of paper carton Figure 3 2 Open Top Covers of Paper Carton Adhesive tape Plastic Bands 1 2 ...

Page 82: ...e side Refer to Figure 3 3 on page 3 10 4 Take out the Accessories Package and Console Package Refer to Figure 3 3 on page 3 10 Figure 3 3 Unpacking the Venue 50 Table 3 1 Unpacking the Venue 50 Item Description 1 Accessories Package 2 Console Package 3 Paper Pad CAUTION Do not lift the unit by the rubber band Equipment damage may result ...

Page 83: ... 5 Open the Console Package then remove the pad Take out the battery package Take out the console Take off the protective bag and the PE bag Refer to Figure 3 4 on page 3 11 Figure 3 4 Taking out the system Table 3 2 Taking out the system Item Description 1 Paper pad 2 Battery 3 Battery bag 4 Foam 5 PE bag 6 Venue 50 Protective bag ...

Page 84: ...all the items in the checklist are in the Accessories box contact GE Service if any problem Table 3 3 Accessories Box Item Description 1 Venue 50 accessories carton 2 Cover pad 3 Biopsy kit option 4 Probe bracket for needle guide option 5 Manuals option 6 Manuals standard 7 Software SD Card for re loading software as needed 8 Aquasonic gel 9 SD Card adapter 10 Power Cable option 11 Foam ...

Page 85: ...nt Venue 50 Basic Service Manual 3 13 5447566 100 English Rev 7 Unpacking Docking Station 1 Cut the four PLASTIC BANDS 2 Cut the adhesive tape and open the top covers of the paper carton Figure 3 6 Open the top covers of the paper carton ...

Page 86: ... foam take out the Docking Station Module and probe holders 4 Take out the Base support module Figure 3 7 Unpacking Docking Station Table 3 4 Docking Station Item Description 1 Probe holder bag 2 Foam 3 Docking Station bag 4 Probe holders 5 Docking Station module 6 Docking Station desk support module 7 Carton 8 Power cord ...

Page 87: ... Service Manual 3 15 5447566 100 English Rev 7 Unpacking Docking Station continued 5 Place the Docking Station Module on track of Base Support Module starting from the left and slowly move it to the right till it clicks Figure 3 8 Install Docking Station ...

Page 88: ...ve tape 2 Open the top cover of paper carton 3 Rotate the plastic locker counter clockwise and pull it out Unlock all the four plastic lockers 4 Remove the carton frames on both sides 5 Remove all the foam and the ESD bag cut the wire ties on the chassis Take out the Docking Cart Figure 3 9 Unpack the Docking Cart ...

Page 89: ...equipment Venue 50 Basic Service Manual 3 17 5447566 100 English Rev 7 Unpacking 3 probe Port Box 1 Cut the four PLASTIC BANDs 2 Cut the adhesive tape and open top covers of paper carton Figure 3 10 Open top covers of paper carton ...

Page 90: ...oam then take out the printer shelf and the drawer Figure 3 11 Unpacking the 3 probe Port Box Table 3 5 3 probe Port Box Item Description 1 3 probe Port Box 2 Installation instructions 3 Multi probe holders 4 E8CS SC probe holder 5 Gel holder 6 Gel holder 7 Printer shelf with drawer assy 8 On shelf basket assy 9 Venue 50 3 probe Port Box user instructions 10 Rating plate label for 3 probe Port Box...

Page 91: ...uipment Venue 50 Basic Service Manual 3 19 5447566 100 English Rev 7 Unpacking Power Module Package 1 Cut the four PLASTIC BANDs 2 Cut the adhesive tape and open top covers of paper carton Figure 3 12 Open top covers of paper carton ...

Page 92: ...Power Module User Instruction 4 Remove the top foam and take out the Power Module and Tray Assy Figure 3 13 Unpacking the 3 probe Port Box Table 3 6 Power Module Box Item Description 1 Power Module 2 Tray Assy 3 Power Module User Instruction 4 Warning Label 5 Rating Plate label for Power Module 6 Rating Plate label for carton ...

Page 93: ...47566 100 English Rev 7 Moving into Position In general a single adult can move the Venue 50 Before moving store all loose parts in original accessory box or in back pack Return probes to original box Packing the Equipment Please pack Venue 50 in the reverse order of unpacking ...

Page 94: ... settings for the Venue 50 Scanner is found on a label located on the AC adapter 220 240VAC China 100 120VAC USA Japan 220 240VAC Europe Latin America NOTE Check your local grid and confirm the voltage EMI protection The Venue 50 has been designed to minimize the effects of Electro Magnetic Interference EMI Many of the covers shields and screws are provided primarily to protect the system from ima...

Page 95: ...g the setup Purpose of this section This section describes how to complete the installation of Venue 50 Contents in this section System specifications on page 3 29 Electrical specifications on page 3 30 Connecting probes on page 3 25 Power On Boot Up on page 3 28 Power shut down on page 3 28 ...

Page 96: ...unt the system to docking station cart 1 Place the docking station and system on a stable surface 2 Carefully pick up the system Align the port on the Venue 50 with the docking port and carefully push into place Figure 3 14 Mount to Docking Station Cart 3 Press the locking lever down until it locks in place Figure 3 15 Press the locking lever ...

Page 97: ...or disconnect a probe CAUTION Do not allow the probe head to hang freely Excessive impact to the probe will result in irreparable damage CAUTION To prevent probe connector pins damage or PCB board damage do not use excessive force when connecting the probes CAUTION Keep the probe cables away from the wheels Do not bend the probe cables Do not cross cables between probes ...

Page 98: ... hang free Impact to the probe head could result in irreparable damage 4 Before connecting the probe a Do a visual check of the probe pins and system sockets b Remove any dust or foam rests from the probe pins c Verify the probe and the probe cable for any visual damage 5 Plug the probe connector into the probe port on right side of Venue 50 with the label facing the front Figure 3 16 Connect a pr...

Page 99: ...probe Follow these steps to disconnect a probe 1 Press the locking lever to pop up the connector Figure 3 17 Pop up the locking lever 2 Pull the probe and connector straight out of the probe port Figure 3 18 Disconnect a probe NOTE Please do not drag the probe cable in order to avoid cable damage ...

Page 100: ...p 3 28 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Power On Boot Up For procedure please refer to Power ON Boot Up on page 4 4 Power shut down For procedure please refer to Power shut down on page 4 7 ...

Page 101: ...ystem requirements verification Verify that the site meets the requirements listed in Chapter 2 See Facility needs on page 2 11 Verify that the specifications below don t conflict with any on site conditions Physical dimensions Table 3 7 Physical Dimensions of Venue 50 Height Width Depth Unit 282 274 56 mm 11 1 10 8 2 2 inches ...

Page 102: ...ound on the rating plate of the system Figure 3 19 Rating Plate Label Electrical specifications for Venue 50 In the table below the electrical specifications for Venue 50 includes on board peripherals WARNING Connecting a Venue 50 to the wrong voltage level will most likely destroy it Table 3 8 Electrical specifications for Venue 50 Part Number Description Voltage Tolerances Power consumption Freq...

Page 103: ... 9 Approved peripherals Device Manufacturer Model Interface Remark B W Printer SONY UP D897 UP D898 USB USB Memory Stick SanDisk SanDisk 4G USB SD Card Reader Transcend TS RDP5K USB Wireless Network Card Edimax EW 7711UTn USB Barcode Reader Honeywell Xenon 1900 USB Footswitch Steute MKF 21S 1S MED HID GP26 USB ...

Page 104: ... Connecting Cables WARNING Equipment damage possibility Be sure to use the following recommended connecting cables to connect recording devices and a network with Venue 50 console Table 3 10 List of Connecting Cables Name Part No Figure NOTE Printer USB Cable For USB Printer ...

Page 105: ... Docking Station Cart Connector Panel 1 Probe Holder Holder on each side 2 AC Power Indicator 3 Battery Charging Indicator 4 AC Power Input Socket 5 LAN Port 6 3 USB Ports for peripherals connection 7 HDMI Port for external monitor connection NOTE Without AC power only the first USB port from top to bottom is available NOTE Without AC power LAN port the second and third USB ports and HDMI port are...

Page 106: ...in No Signal Pin No Signal 1 5VDC 3 DATA 2 DATA 4 GND Table 3 12 Pin Assignment of HDMI Pin No Signal Pin No Signal 1 TMDS Data2 11 TMDS Clock Shield 2 TMDS Data2 Shield 12 TMDS Clock 3 TMDS Data2 13 CEC 4 TMDS Data1 14 Reserved N C on device 5 TMDS Data1 Shield 15 SCL 6 TMDS Data1 16 SDA 7 TMDS Data0 17 DDC CEC Ground 8 TMDS Data0 Shield 18 5V Power 9 TMDS Data0 19 Hot Plug Detect 10 TMDS Clock ...

Page 107: ...sert SD Card to the system a Pull the SD Socket cover towards the back of the Venue 50 to make it easy to open Figure 3 21 Open SD Card Socket cover b Insert the SD Card into the SD Card Socket on top of the system with the labeled side facing the front of the Venue 50 Figure 3 22 Insert SD Card to the system ...

Page 108: ...ect B W printer to the system B W Printer can be properly connected to the USB port of the Docking Station Cart Figure 3 23 B W Printer Connection 3 Connect USB Memory stick to the system USB Memory stick can be properly connected to the USB port on the Docking Station Cart Figure 3 24 USB Memory Stick Connection ...

Page 109: ...lish Rev 7 Peripherals Connection continued 4 Connect external LCD to the HDMI port of the Docking Station Cart Figure 3 25 External LCD Connection 5 Connect the Wireless Network Card to the USB port of the Docking Station Cart Figure 3 26 Wireless Network Card Connection ...

Page 110: ... English Rev 7 Peripherals Connection continued 6 Connect the footswitch to the USB port of the Docking Station Cart Figure 3 27 Footswitch Connection 7 Connect the barcode reader to the USB port of the Docking Station Cart Figure 3 28 Barcode Reader Connection ...

Page 111: ...Cart 1 Remove any storage trays from the front of the Docking Cart Mount the 3 probe Port on the Docking Cart Figure 3 29 3 probe Port Connection NOTE Be sure to fully inset the grooves into the top side slides NOTE The 3 probe Port shall be mounted to the front of the Docking Cart Figure 3 30 3 probe Port Position ...

Page 112: ... continued 2 Connect the 3 probe Port to the Venue 50 Figure 3 31 3 probe Port Connection 3 Press the cable hook and put the cable into the hook Figure 3 32 Cable Hook NOTE Pull the cable hook if it does not pop out completely 4 Connect the probe holders to the Docking Cart Figure 3 33 Probe Holders Connection ...

Page 113: ... 41 5447566 100 English Rev 7 Connect 3 probe Port to Docking Cart continued 5 Connect the E8CS SC probe holder and gel holder to the probe holders Figure 3 34 Probe Holder Connection 6 Connect the probes to the 3 probe port Figure 3 35 Probe Connection ...

Page 114: ...ach the basket to the printer shelf and mount the printer shelf to the Docking Cart Figure 3 36 Printer Shelf Connection NOTE Be sure to fully inset the grooves into the second side slides NOTE The printer shelf shall be mounted to the back of the Docking Cart NOTE The console in the figures above is only for your reference Please connect Venue 3 probe port to Venue 50 ...

Page 115: ...obes connected to the 3 probe Port No Probe may display on the screen due to the following No probe is connected to the relevant port The probe may not be fully inserted into the slot Recheck the connection to insure proper connection The probe is connected to the relevant port but the software option key for this probe has not been activated Please contact your local GE representative and place a...

Page 116: ... 50 and disconnect the power cord from the docking cart Overview The whole Power Module kit includes 2 parts a Power Module b Tray Assy CAUTION It is not permitted to disassemble the Power Module by operators Explosion Hazard The Power Module shall be kept away from fire There is risk of explosion if it is used in an explosive atmosphere ...

Page 117: ...he reset tippers to ensure that both hooks pop out a Reset tippers b Hooks 2 Lift the Tray Assy to ensure the bottom of it and the base chasis are at the same height 3 Push the Tray Assy inward along the edge of the base chasis Ensure both edges of the Tray Assy are inside of the guide slides of the base chasis ...

Page 118: ...nued 4 Push it down and fix it to the base chasis NOTE After the Tray Assy is installed successfully both hooks should be at the lock position a Lock Position b Unlock Position 5 Disconnect the cable tie connect the power cord to the Docking Cart then position the retaining clip over the power cord ...

Page 119: ...s NOTE After installed successfully the lock button should be at the lock position If the lock button moves to the unlock position while the Venue 50 is in use the Power Module needs to be re mounted Table 3 13 Label Icon Explanations Label Icon Explanations If the lock button is at the left side it means it is at the lock position If the lock button is at the right side it means it is at the unlo...

Page 120: ...100 English Rev 7 Disconnect Power Module from Docking Cart Preparation Shutdown Venue 50 and Power Module disconnect the power cord from Power Module Dismounting Procedure 1 Slide the lock button to the unlock position 2 Lift up the Power Module vertically ...

Page 121: ... 3 49 5447566 100 English Rev 7 Dismounting Procedure continued 3 Position the retaining clip up the power cord and disconnect the power cord 4 Slide both hooks to unlock position 5 Lift up the Tray Assy from the base chassis of Docking Cart vertically ...

Page 122: ...off the Power Module Press Power On Off switch for one second to turn on the Power Module LED2 will turn green Press Power On Off switch for three seconds or more to turn off the Power Module LED2 will be off NOTE If the Power Module is not turned off after three seconds or more try again to press Power On Off switch to turn it off NOTE Press Power On Off switch to turn it on even when an active A...

Page 123: ... will be green Table 3 14 LED Indication LED Color Indication LED1 green on charging LED2 green discharging LED3 flashing remaining capacity 10 yellow remaining capacity 10 LED4 green remaining capacity 20 LED5 green remaining capacity 40 LED6 green remaining capacity 60 LED7 green remaining capacity 80 CAUTION When LED3 is flashing connect the Power Module with a live AC outlet and record the dat...

Page 124: ...50 system If the power with the operating voltage 110v or below goes off the Power Module may fail to function NOTE Please avoid dropping the Power Module NOTE If the Power Module is splashed with water or other liquid it must be shut down and cleaned immediately NOTE Ensure that no condensate is on the Power Module before turning it on If there is condensate please put the Power Module in a dry a...

Page 125: ...eeds to be re mounted For the explanation of other labels Icons on Rating Plate Label please refer to the latest revision of Venue 50 Basic User Manual NOTE Please refer to the operation manual of each peripheral for information needed by the user to operate the system safely Table 3 16 Label Icon Explanations Label Icon Explanations The power is supplied by the Alternating Current AC The power is...

Page 126: ...List of Probes for Venue 50 Probe Name Material of Headshell TYPE Catalog Number Part Number 3S SC VALOX SECTOR H40452LD 5499959 is to replace 5309652 12L SC VALOX LINEAR H40452LB 5499958 is to replace 5304023 4C SC VALOX CONVEX H40452LM 5499960 is to replace 5337604 L8 18i SC VALOX LINEAR H40452LZ 5499595 is to replace 5384872 E8CS SC VALOX CONVEX H40462LL 5499966 is to replace 5413888 10C SC VAL...

Page 127: ...information on configuring items like Hospital Department Language Date and Time For information on configuring Software Options please refer to the Venue 50 Basic User Manual Chapter 4 Customizing Your System Software version check out 1 Power on Venue 50 scanner and wait until system booting to main screen 2 Press Utility then select About 3 Check whether the software version is the right one fo...

Page 128: ...ation and service of the complete Ultrasound system User s Manual s Check that the correct User Manual s for the system and software revision is included with the installation Specific language versions of the User Manual may also be available Check with your GE Sales Representative for availability For a complete list of User s Manuals for Venue 50 refer to Chapter 9 in this manual Product Locato...

Page 129: ...0 English Rev 7 Chapter 4 General Procedures and Functional Checks This chapter provides procedures for quickly checking major functions of the Venue 50 and diagnostics instructions using the built in service software and power supply adjustments ...

Page 130: ...lish Rev 7 Overview Contents in this chapter Overview on page 4 2 General procedures on page 4 3 Functional checks on page 4 8 Equipment required To perform these tests you ll need any of the sector linear or convex transducers Normally you should check all the transducers used on the system ...

Page 131: ...r Lockout for Venue 50 When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts 1 Follow LOCK OUT TAG OUT procedures 2 Turn off the breaker 3 Unplug the Ultrasound system 4 Maintain control of the Ultrasound system power plug 5 Wait for at least 30 seconds for capacitors to discharge as there are no test points to verify isolation 6 Remove disconnect t...

Page 132: ...R THIS DEFEATS THE SAFETY GROUND DANGER ENSURE THAT THE POWER CORD AND PLUG ARE INTACT AND THAT THE POWER PLUG IS THE PROPER HOSPITAL GRADE TYPE WHERE REQUIRED CAUTION Ultrasound system requires all covers Operate this Ultrasound system only when all board covers and frame panels are securely in place The covers are required for safe operation good Ultrasound system performance and cooling purpose...

Page 133: ...te type 2 Uncoil the power cable allowing sufficient slack so that the docking station cart can be moved slightly 3 Verify that the power cable is without any visible scratches or any sign of damage 4 Verify that the on site mains voltage is within the limits indicated on the rating label on the system 5 Connect the Power Cable to the Power Inlet in the docking station cart Figure 4 1 Docking Stat...

Page 134: ...General Procedures and Functional Checks 4 6 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Power on Press Power On Off key once the system starts Figure 4 2 Power on the Venue 50 ...

Page 135: ...ce 2 The System Exit window is displayed 3 Select OK 4 The shutdown process takes several seconds and the power off sequence is complete when the power status LED is turned off 5 Disconnect the probes Clean or disinfect all probes as necessary Store them in their shipping cases to avoid damage Adjusting the Display Monitor See Adjust Brightness on page 6 3 for more information CAUTION DO NOT unplu...

Page 136: ...Service Manual 5447566 100 English Rev 7 Functional checks Overview In this section the functional checks for Venue 50 are described Functional checks are used to verify that the product works as intended Functional checks may also be used during troubleshooting ...

Page 137: ...image information 6 B Color PDI M Switch to different modes 7 configurable parameters 8 Needle Enhance visualization of the needle 9 Split Split the screen into two 10 Zoom Magnify a region of interest 11 Guide Display the biopsy guidelines 12 End Exam Press to end an exam 13 Dataflow Button Store the patient information or print the scanning images 14 Freeze Stop the acquisition of ultrasound dat...

Page 138: ... Hospital Name Date Time 2 Patient Name Patient ID 3 Storage device status 4 Battery status 5 Wireless and local network connection status 6 Probe and application 7 MI TI 8 Acoustic Output 9 Gain 10 Center line mark 11 Measurement caliper 12 Comment 13 Image area 14 Depth scale 15 Gray Color bar 16 Measurement result window 17 Cine Gauge 18 Function controls ...

Page 139: ...e probes For available probes See Available probes on page 3 54 for more information See Connect a probe on page 3 25 for more information 2 Turn ON the scanner if it isn t turned on already B Mode Checks Introduction B Mode is intended to provide two dimensional images and measurement capabilities concerning the anatomical structure of soft tissue Figure 4 5 B Mode Screen ...

Page 140: ...density of echoes is the same throughout the image Gain Makes images brighter or darker Depth Press to increase or decrease scanning depth B Color PDI M Switch to PDI Color Flow M mode different option for different packages Needle Press to activate the Needle mode Gain Angle and Tilt can be activated The needle function only applies to linear probes Note Before activating the Needle mode please m...

Page 141: ...ap Affects the presentation of B Mode information Focus Pos Focus optimizes the image by increasing the resolution for a specific area Reverse Used for anatomical correctness ATO Level Select the Auto Tissue Optimize Level to pick a preference for the contrast enhancement in the resulting image Dynamic Range It is useful for optimizing tissue texture for different anatomy Compression Suppress the ...

Page 142: ...nual 5447566 100 English Rev 7 Color Flow Mode Checks Introduction Color Flow Mode is a Doppler Mode intended to add color coded qualitative information concerning the relative velocity and direction of fluid motion within the B Mode image Figure 4 7 Color Flow Mode Screen ...

Page 143: ...or flow overlay to low level echoes inside vessel walls Help to minimize color bleeding outside vessel walls Sample Vol Place the sample volume gate to sample blood flow Steer Provide a doppler cursor angle suitable for linear probe orientation Wall Filter Decrease unnecessary low frequency signals caused by motion Color Map Show the direction of the flow and highlight the higher velocity flows In...

Page 144: ... 100 English Rev 7 Power Doppler Imaging Mode Checks Introduction Power Doppler Imaging PDI is a color flow mapping technique used to map the strength of the Doppler signal coming from the flow rather than the frequency shift of the signal Figure 4 9 Power Doppler Imaging Mode Screen ...

Page 145: ...ower Doppler Imaging Mode Controls Figure 4 10 Power Doppler Imaging Mode Controls Table 4 3 PDI Mode Controls Controls Affect on Image Configurable Parameters PDI Map Show the power of the flow and highlight the stronger power flows See Table 4 1 and Table 4 2 for more information ...

Page 146: ...asic Service Manual 5447566 100 English Rev 7 M Mode Checks Introduction M Mode is intended to provide a display format and measurement capability that represents tissue displacement motion occurring over time along a single vector Figure 4 11 M Mode Screen ...

Page 147: ...Rev 7 M Mode Controls Figure 4 12 M Mode Controls Table 4 4 M Mode Controls Controls Affect on Image Configurable Parameters Sweep Speed Change the speed of the timeline Layout Change the Horizontal Vertical layout between B Mode and M Mode See Table 4 1 for more information ...

Page 148: ...s to the desired position 5 Press Set then the value is displayed in the results window Circumference Area Ellipse Measurement 1 Press Measure 2 Select Ellipse 3 Touch the screen and three active calipers display 4 Move the calipers to the desired position 5 Press Set then the value is displayed in the results window M Mode Measurements 1 Press Measure 2 Select Depth or Heart Rate 3 Touch the scre...

Page 149: ... is automatically placed in standby mode 1 Press Freeze 2 Gently wipe the excess gel from the face of the probe Refer to the Basic User Manual for complete probe cleaning instructions 3 Carefully put the probe to the probe holder Disconnecting the probe Probes can be disconnected at any time However the probe should not be selected as the active probe See Disconnect a probe on page 3 27 for more i...

Page 150: ...cine as a continuous loop via cine loop or manually review cine images frame by frame Data in cine is available until new data is acquired Cine can be archived in the storage device Activating CINE Press Freeze to activate CINE To start CINE Loop playback press Play Pause To stop CINE Loop playback press Play Pause Moving through a CINE Loop Frame By Frame Press or to move through CINE memory one ...

Page 151: ... 23 5447566 100 English Rev 7 Image Management For Image Management functionality refer to the Venue 50 User Manual It talks about several topics Zooming an Image Split Screen Using Cine Review Archived Information Image Storage eSmart Trainer Option ...

Page 152: ...oftware Configuration Checks Step Task to do Expected Result s 1 Check Date and Time setting Date and Time are correct 2 Check that Location Hospital Name is correct Location Name is correct 3 Check Language settings Desired Language is displayed 5 Check that all of the customer s options are set up correct All authorized functions are enabled ...

Page 153: ...nglish Rev 7 Peripheral Checks This section describes the final setup for the Peripherals and the Operational Check out For Peripherals installtion information See Peripherals Connection on page 3 35 for more information Check that peripherals work as described below ...

Page 154: ...esult s 1 Connect USB Memory Stick to the USB port on top of the system or to Docking Station Cart The storage device status icon will display the USB Memory Stick capacity on top of the screen 2 Press Utility Connectivity Dataflow configure USB Memory Stick as D1 or D2 The USB Memory Stick icon will be shown on the Dataflow Button 3 Press Dataflow Button with USB Memory Stick Icon to store the pa...

Page 155: ...play as Connected or Connceting on the screen Table 4 10 Footswitch Checks Step Task to do Expected result s 1 Connect the footswitch to the USB port 2 Configure footswitch in Utility Settings USB Accessories 3 Press the configured pedal of the footswitch The system will respond as the configured function for the footswitch Table 4 11 Barcode Scanner Checks Step Task to do Expected result s 1 Conn...

Page 156: ...General Procedures and Functional Checks 4 28 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 157: ...al 5 1 5447566 100 English Rev 7 Chapter 5 Components and Functions Theory This chapter explains Venue 50 s system concepts component arrangement and subsystem functions It also describes the power distribution system and probes ...

Page 158: ...Components and Functions Theory 5 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Overview Contents in this chapter Overview on page 5 2 Block Diagram and Theory on page 5 3 ...

Page 159: ...ram and Theory Venue 50 Basic Service Manual 5 3 5447566 100 English Rev 7 Block Diagram and Theory Block Diagram of Venue 50 and Docking Station Cart Figure 5 1 Venue 50 and Docking Station System Block Diagram ...

Page 160: ...Components and Functions Theory 5 4 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 161: ...e 50 Basic Service Manual 6 1 5447566 100 English Rev 7 Chapter 6 Service Adjustments This chapter describes how to test and make adjustments to the Venue 50 You can use these to test the system for errors ...

Page 162: ...Service Adjustments 6 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Overview Contents in this chapter Overview on page 6 2 Monitor Adjustments on page 6 3 ...

Page 163: ...itor Adjustments Adjust Brightness To adjust the brightness 1 Press Utility Settings Common then choose the desired brightness in the Brightness select box Adjust Volume To adjust the volume 1 Press Utility Settings Miscellaneous then choose the desired volume in the Volume select box ...

Page 164: ...ervice Manual 5447566 100 English Rev 7 Adjust Monitor on Docking Station Cart To adjust the monitor on Docking Station Cart 1 Tilt the LCD monitor for the optimum viewing angle The maximum angle is 45 degrees Figure 6 1 Tilt the LCD monitor ...

Page 165: ...ual 6 5 5447566 100 English Rev 7 Adjust Monitor on Docking Station Cart continued To adjust the height of Docking Cart 1 Hold the cart handle by both hands step on the pedal push down or lift to adjust the height Figure 6 2 Cart height adjustment ...

Page 166: ... handles are used for power cable management the sudden raising of the cart to a higher position may cause the AC plug to break CAUTION When adjusting the cart while scanning the power cord and wheels may become entangled causing cable damage CAUTION Damage to the probe cable may result if the brake pedal catches the cable and pulls it tight against the base leg This puts stress on the probe and c...

Page 167: ... 7 Troubleshooting This chapter describes how to setup and run the tools and software that help maintain image quality and system operation Very basic host system and board levels are run whenever power is applied Some Service Tools may be run at the application level ...

Page 168: ...Troubleshooting 7 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Overview Contents in this chapter Overview on page 7 2 Troubleshooting on page 7 3 Remote Service on page 7 20 ...

Page 169: ...vice Manual 7 3 5447566 100 English Rev 7 Troubleshooting Console Troubleshooting Trees System Doesn t Boot This is an overall diagram showing a recommended sequence for troubleshooting a no boot situation Figure 7 1 System Doesn t Boot ...

Page 170: ...Troubleshooting 7 4 Venue 50 Basic Service Manual 5447566 100 English Rev 7 System Doesn t Boot continued Figure 7 2 System Doesn t Boot Cont d ...

Page 171: ...Troubleshooting Venue 50 Basic Service Manual 7 5 5447566 100 English Rev 7 System Doesn t Boot continued Figure 7 3 System Doesn t Boot Cont d ...

Page 172: ...Troubleshooting 7 6 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Structured Artifact in the image Figure 7 4 Structured Artifact in the image ...

Page 173: ...Troubleshooting Venue 50 Basic Service Manual 7 7 5447566 100 English Rev 7 Structured Artifact in the image continued Figure 7 5 Structured Artifact in the image Cont d ...

Page 174: ...Troubleshooting 7 8 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Structured Artifact in the image continued Figure 7 6 Structured Artifact in the image Cont d ...

Page 175: ...Troubleshooting Venue 50 Basic Service Manual 7 9 5447566 100 English Rev 7 B Mode Low Sensitivity Figure 7 7 B Mode Low Sensitivity ...

Page 176: ...Troubleshooting 7 10 Venue 50 Basic Service Manual 5447566 100 English Rev 7 B Mode Low Image Quality Figure 7 8 B Mode Low Image Quality ...

Page 177: ...Troubleshooting Venue 50 Basic Service Manual 7 11 5447566 100 English Rev 7 Noise in B Mode Figure 7 9 Noise in B Mode ...

Page 178: ...Troubleshooting 7 12 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Color Flow Low Sensitivity Figure 7 10 Color Flow Low Sensitivity ...

Page 179: ...Troubleshooting Venue 50 Basic Service Manual 7 13 5447566 100 English Rev 7 Nosie in Color Flow Figure 7 11 Noise in Color Flow ...

Page 180: ...Troubleshooting 7 14 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Touch panel Impaired Sensitivity Figure 7 12 Unable to Scan ...

Page 181: ...Troubleshooting Venue 50 Basic Service Manual 7 15 5447566 100 English Rev 7 LCD Display Impaired Function Figure 7 13 LCD Display ...

Page 182: ...Troubleshooting 7 16 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Peripheral Troubleshooting Trees Unable Recording by Printer Figure 7 14 Unable Recording by Printer ...

Page 183: ...Troubleshooting Venue 50 Basic Service Manual 7 17 5447566 100 English Rev 7 SD Card Figure 7 15 Unable to save data to SD Card ...

Page 184: ...Troubleshooting 7 18 Venue 50 Basic Service Manual 5447566 100 English Rev 7 USB Memory Stick Figure 7 16 Unable to save data to USB Memory Stick ...

Page 185: ...ice Manual 7 19 5447566 100 English Rev 7 Battery Troubleshooting System can t work with battery only Table 7 1 Battery Troubleshooting Num Reason 1 Battery Broken 2 Battery is not connected well 3 Charger block issue change charge board ...

Page 186: ...pported Windows 7 running in VMware Virtualization Software on Mac OS X 10 6 is supported CPU Pentium 4 2 4GHz or Pentium M 1 6GHz RAM 1GB Disk space 1000MB on system partition 200MB on partition where program is installed Graphic DirectX 9c compatible display adapter such as NVIDIA GeForce 6 Series or later AMD ATI X1000 series or later or Radeon R520 or later Inter GMA X3000 series or later Min ...

Page 187: ...er the gateway installer will add some items to registry and also create some shortcuts If anti virus software or some other software pops up tips about these actions please allow our installer to do the changes otherwise Venue Gateway software may not work properly 1 Insert the software upgrade SDHC card to the computer and double click the corresponding drive 2 Double click Setup exe The screen ...

Page 188: ...edure continued 3 If the computer does not meet the minimum requirements in Table 7 2 the screen is displayed as below Press Install All After all requirements are installed press Next Figure 7 18 Install All 4 When the screen is displayed as below press Install Figure 7 19 Install the software ...

Page 189: ... Rev 7 Installation Procedure continued 5 When the installation procedure begins the screen is displayed as below Figure 7 20 Installation Procedure 6 When the installation procedure completes the screen is displayed as below Press Next Figure 7 21 Installation Completed ...

Page 190: ...hooting 7 24 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Installation Procedure continued 7 When the screen is displayed as below press Finish to reboot the computer Figure 7 22 Reboot the computer ...

Page 191: ...y is used for the first time NOTE When you are following the steps below please read the directions shown on the screen carefully 1 Double click the Venue Gateway Software icon in the customer PC 2 Input the Serial Number of Venue device into the field Then press Next Figure 7 23 Input Venue SN 3 Press Configure to open the Insite Service Platform Figure 7 24 Press Configure ...

Page 192: ...the corresponding information The fields in bold are required Then press Submit Changes NOTE Device Name and CRM No are automatically filled in Do not need to modify the information NOTE The operator does not need to modify the fields in Advanced Configuration Figure 7 25 Insite Service Platform Configuration ...

Page 193: ...rvice Manual 7 27 5447566 100 English Rev 7 Preparations continued 5 When the configuration is saved Press OK Then close the configuration screen Figure 7 26 Configuration Saved 6 Press Next to run the Gateway Figure 7 27 Run Gateway ...

Page 194: ...anual 5447566 100 English Rev 7 Gateway Running Procedure 1 Run Gateway by double clicking Gateway in the customer PC Figure 7 28 Run Gateway 2 Select Start Remote Desktop Service at the lower right corner Figure 7 29 Start Remote Desktop Service ...

Page 195: ... follow the steps as below 1 Access to https insite2 health ge com qss gelogin jsp 2 Select Device Type find the customer PC Or click Search then input some information to find the customer PC NOTE You may review and check if the customer PC is the right one by click Device Profile Dialog Icon Figure 7 30 Search Customer PC Figure 7 31 View Device Profile ...

Page 196: ...ckage press Upload The software package is uploaded to the website Figure 7 32 Upload the software package 4 To download the software from the website to the customer PC go to Transfer File System File to find the desired software package then input SWInput to the target directory path NOTE The download process will take some time Please press View Transfer Log to check if the software has been do...

Page 197: ... 50 Basic Service Manual 7 31 5447566 100 English Rev 7 Remote Software Download Reload continued 5 Select Connect to device Click Connect OK OK then the customer PC screen will show Figure 7 34 Connect to Customer device ...

Page 198: ...0 English Rev 7 Remote Software Download Reload continued 6 Go to Homepage Venue Gateway Software Connect Venue 50 then input the Console IP Address and click Ok Figure 7 35 Input Scanner IP 7 When the figure below appears press OK Figure 7 36 Connect to Scanner ...

Page 199: ...emote Software Download Reload continued 8 The customer press OK on the console Figure 7 37 Scanner Connected NOTE Press OK as soon as possible once the box appears 9 When the figure below appears press OK Then the customer PC is connected to the console Figure 7 38 PC Connected ...

Page 200: ...10 Press Software download reload select the console select the desired software package press Install Reinstall When a dialogue box appears press OK Figure 7 39 Software Installed 11 When the figure below appears on the scanner press OK to receive package The installation process begins Figure 7 40 Installation Process ...

Page 201: ...ued 12 After the installation process is completed a dialogue box will appear on the PC screen Press OK Figure 7 41 Installation Completed 13 After the installation process is finished a dialogue box will appear on the scanner Press OK to shut down the system Reboot to upgrade the system Figure 7 42 System Shutdown ...

Page 202: ...w and check if the customer PC is the right one by click Device Profile Dialog Icon 3 Select Connect to device Click Connect OK OK then the customer PC screen will show 4 Go to Homepage Venue Gateway Software Connect Venue 50 then input the Console IP Address and click Ok The customer press OK on the console Then the customer PC is connected to the console 5 Press Diagnostics select the console th...

Page 203: ...lish Rev 7 Remote Log To get the log from the customer console please follow the steps as below 1 Access to https insite2 health ge com qss gelogin jsp 2 Go to Transfer Files Device Devlog the customer console name select log file and press OK Figure 7 44 Log Screen ...

Page 204: ...Troubleshooting 7 38 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 205: ... 5447566 100 English Rev 7 Chapter 8 Replacement Procedures This chapter describes how to remove and install or replace modules and subsystems in the Venue 50 It also includes instructions for installing and re installing the software ...

Page 206: ...al 5447566 100 English Rev 7 Overview Contents in this chapter Overview on page 8 2 Warnings and important information on page 8 3 Disassembly Re assembly on page 8 6 Loading Base Image Software on page 8 13 Used Media and Used Parts Disposal on page 8 23 ...

Page 207: ...urn off the breaker 3 Unplug the Ultrasound system 4 Maintain control of the Ultrasound system power plug 5 Wait for at least 30 seconds for capacitors to discharge as there are no test points to verify isolation 6 Remove disconnect the battery if present Ultrasound System components may be energized WARNING Because of the limited access to cabinets and equipment in the field placing people in awk...

Page 208: ...ch any boards with integrated circuits prior to taking the necessary ESD precautions Follow general guidelines for handling of electrostatic sensitive equipment WARNING The waste of electrical and electronic equipment must not be disposed as unsorted municipal waste and must be collected separately Please contact the manufacturer or other authorized disposal company to decommission your equipment ...

Page 209: ... used or intended for use in patient care are regulated medical waste for transportation purposes and must be transported as a hazardous material If the Venue 50 needs to be sent for repair ensure that any patient information is erased from the storage device or that the storage device is removed from the Venue 50 before shipping In case that any patient information is still residing on the Venue ...

Page 210: ...NG ONLY QUALIFIED SERVICE PERSONNEL SHOULD REMOVE ANY COVERS OR PANELS ELECTRICAL HAZARDS EXISTS AT SEVERAL POINTS INSIDE BECOME THOROUGHLY FAMILIAR WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS TO AVOID ACCIDENTAL CONTACT CAUTION Do not wear the ESD wrist strap when you work on live circuits and more than 30V peak is present ...

Page 211: ...g the LCD Table 8 1 Standard tools list for Venue 50 No Part Name Part No QTY Screw Description Screwdriver Description 1 Screw 5138465 30 Screw FH M2 5X5 NL Phillips 1 2 Screw 5162727 5 Screw M3x25 NL TORX 10 3 Screw 5308509 2 Screw M3x15 NL TORX 10 4 Screw 2327793 14 D2 Screw SJ2836 87 M3x8 Phillips 1 5 Screw 5307880 5 Screw M3x825 with Cushion Phillips 1 6 Screw 2327764 7 D2 Screw M2X3 NYLOK Ph...

Page 212: ...inute Preparation Cut off the AC Power input Removal Procedure Mounting Procedure 1 Install the new parts in the reversed order of removal Table 8 2 Removal Procedure for Docking Station Desk Support Assy No Steps Corresponding Graphic 1 Remove probe holders 2 Push the trigger to the other side then use the other hand to take the Docking module off track ...

Page 213: ...n 1 minute Preparation Cut off the AC Power input Lift the cart to the highest position Lock the wheels Removal Procedure Mounting Procedure 1 Install the new parts in the reversed order of removal Table 8 3 Removal Procedure for Docking Cart Plastic Shelf No Steps Corresponding Graphic 1 Lift the Plastic Shelf and remove it from Docking Cart ...

Page 214: ... Basic Service Manual 5447566 100 English Rev 7 Docking Cart Printer Shelf Tools Common phillips screwdrivers Needed Manpower 1 person 2 minutes Preparation Cut off the AC Power input Lift the cart to the highest position Lock the wheels ...

Page 215: ... Rev 7 Docking Cart Printer Shelf continued Removal Procedure Table 8 4 Removal Procedure for Docking Cart Printer Shelf No Steps Corresponding Graphic 1 Disconnect the printer power cable and USB Cable from Docking module 2 Lift the Printer Shelf and remove it from Docking Cart ...

Page 216: ...100 English Rev 7 Mounting Procedure 1 Install the new parts in the reversed order of removal 3 Reverse the printer shelf with printer unscrew 4 screws M3 8 take out the printer Table 8 4 Removal Procedure for Docking Cart Printer Shelf No Steps Corresponding Graphic ...

Page 217: ...ay occur Always backup the Patient Archive and the Presets System Configurations before loading the software In order to complete a successful restore of the Patient Database as needed after a hard disk replacement or if all the content on the hard disk has been erased the images must be moved away from Venue 50 before doing backup of the Patient Database Depending on the location set up either mo...

Page 218: ... user presets and re config the system after the upgrade is complete You may go to Utility to record the settings and parameters for General Settings Image Measure System Connectivity and About You may refer to Chapter 4 in Basic User Manual the latest version CAUTION An error or a power loss may occur It is considered to be best practice to always keep a record on paper of the settings for the Ve...

Page 219: ...s and peripherals NOTE While it is believed to be unnecessary it would not hurt to disconnect the system from the network and remove all transducers NOTE Do not plug and unplug the probe mount to or release from the Docking Station Cart during the upgrading process 1 Insert the SD Card labeled VENUE Software into the SD Card Socket 2 Power on the system then the software upgrading startup screen d...

Page 220: ... Semi install the software to system partition only All the user data and log will be kept Full format the whole disk and then install the software to system partition All the user data and log will be cleared 4 Press Confirm to confirm the selection Press Exit to cancel Figure 8 1 Select Installation Type WARNING Full installation will clear all the user data and log ...

Page 221: ...ic Service Manual 8 17 5447566 100 English Rev 7 Loading the System Software continued 5 Press Start to begin the upgrading process Figure 8 2 Start Installation Process NOTE Before the process is started the system will count down 10 seconds ...

Page 222: ...TE You may need to wait for a few seconds before you can go to the next step 7 When the process is paused press Continue to go back to the upgrading press Exit to cancel the upgrading Figure 8 3 Upgrading process paused CAUTION It is not recommended to press Abort during the upgrading process for system crash may occur Shut down the system and restart the upgrading process again ...

Page 223: ...tdown to shut down the system Take out the SD card and reboot the system Figure 8 4 Upgrading process complete 9 Perform Touch Screen Calibration go to Utility Diagnostics Miscellaneous to execute touch screen calibration CAUTION If the SD card is taken out before the system shutdown system crash may occur Press and hold down the On Off switch until the system shutdown ...

Page 224: ...nue 50 Basic Service Manual 5447566 100 English Rev 7 Software Version check out Functional Check out 1 Press Utility select About to check whether the software version is the right version for use Figure 8 5 Software version check ...

Page 225: ...s are activated and working 1 Reboot the system 2 Select Utility System 3 Ensure that all the installed option keys are displayed and the status of Options are valid The status Permanent means the option keys are activated and woking The status disabled means the option keys are not activated and not working Check if the option is installed and if the serial number and option key are correct Figur...

Page 226: ...anning mode the probe information is displayed on the right top location of the screen Plug in at least one of each type of the probes and check if each of the probes is recognized and the probe information is displayed correctly Figure 8 7 Probe identification Peripheral Device Check Check to ensure that all the peripheral devices work properly For instruction of peripheral device check See Perip...

Page 227: ...er keep old software or leave old software at the customer site 2 Ensure that no Proprietary Material such as this installation manual and the Venue 50 Proprietary Manual are left at the customer WARNING The waste of electrical and electronic equipment must not be disposed as unsorted municipal waste and must be collected separately Please contact the manufacturer or other authorized disposal comp...

Page 228: ...Replacement Procedures 8 24 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 229: ...Venue 50 Basic Service Manual 9 1 5447566 100 English Rev 7 Chapter 9 Renewal Parts This chapter lists the renewal parts available for the Venue 50 ...

Page 230: ...Renewal Parts 9 2 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Overview Contents in this chapter Overview on page 9 2 List of Abbreviations on page 9 3 Renewal Parts Lists on page 9 4 ...

Page 231: ...566 100 English Rev 7 List of Abbreviations Table 9 1 List of Abbreviations ABBREVIATION DESCRIPTION Assy ASSEMBLY FRU Y Replacement Part FRU N Non Stock Part PWA Printed Wire Assembly HDD Hard Disk Drive LCD Liquid Crystal Display Ctrl Control MST Master Board ...

Page 232: ...own by the item numbers If the part is replaced by a new version the item number for the new version will have a letter in the alphabetical order after the Arabic numerals For example item 300B is to replace item 300A and item 300A is to replace item 300 So please refer to the item numbers for the latest version of the parts ...

Page 233: ... Cable for Australia and New Zealand 1 ACDC Power Cable 5176907 2 ACDC Power Cable for United Kingdom Ireland 1 ACDC Power Cable 5176773 2 ACDC Power Cable for India South Africa 1 ACDC Power Cable 5177195 2 ACDC Power Cable for Argentina 1 ACDC Power Cable 5177153 2 ACDC Power Cable for Denmark 1 ACDC Power Cable 5176753 2 ACDC Power Cable for Israel 1 ACDC Power Cable 5177154 2 ACDC Power Cable ...

Page 234: ...CDC Power Cable 5120440 ACDC Power Cable for Japan 1 ACDC Power Cable 5125218 ACDC Power Cable for Australia and New Zealand 1 ACDC Power Cable 5125219 ACDC Power Cable for United Kingdom 1 ACDC Power Cable 5125220 ACDC Power Cable for Denmark 1 ACDC Power Cable 5125221 ACDC Power Cable for India South Africa 1 ACDC Power Cable 5125223 ACDC Power Cable for Argentina 1 ACDC Power Cable 5125227 ACDC...

Page 235: ...sts Venue 50 Basic Service Manual 9 7 5447566 100 English Rev 7 Top Assy Table 9 5 Top Assy Item Part Number Part Name Corresponding graphic Qty 100 5437203 S Top Assy 1 101 5262177 4S LCD and touch screen cable kits 1 ...

Page 236: ...newal Parts 9 8 Venue 50 Basic Service Manual 5447566 100 English Rev 7 Middle Cover Assy Table 9 6 Middle Cover Assy Item Part Number Part Name Corresponding graphic Qty 200 5441974 S Middle Cover Assy 1 ...

Page 237: ...9 5447566 100 English Rev 7 Bottom Assy Table 9 7 Bottom Assy Item Part Number Part Name Corresponding graphic Qty 300 R2354258 12 TR32 Board 1 301 5439562 S Fans 1 302 5445872 S SD USB board 1 303 5436553 2S MST board 1 304 5487314 S Bottom Cover Assy 1 ...

Page 238: ...rvice Manual 5447566 100 English Rev 7 305 5195559 2 Battery 1 306 5317644 2 Heat Sink 1 307 5322731 CMOS Battery Assy 1 308 5406280 TR32 V 12 with Heatpipe assy 1 Table 9 7 Bottom Assy Item Part Number Part Name Corresponding graphic Qty ...

Page 239: ... 7 Docking Station Assy Table 9 8 Docking Station Assy Item Part Number Part Name Corresponding graphic Qty 400 5457181 S Docking Holder Assy 1 401 5316476 Docking Hinge Assy 1 402 5446802 2S Docking Cable 1 403 5316922 2 Docking Probe Holder 1 404 5316130 Docking Desk Support 1 ...

Page 240: ...47566 100 English Rev 7 405 5438745 2S Docking Function Board 1 406 5323387 3S Docking Rotating module PWA 1 407 5339194 Docking ACDC Module 1 408 5341629 Docking Fan 1 Table 9 8 Docking Station Assy Item Part Number Part Name Corresponding graphic Qty ...

Page 241: ...9 Docking Cart Assy Item Part Number Part Name Corresponding graphic Qty 500 5459463 S Cart Handle Assy 1 501 5321852 2 front wheels and 2 back wheels 1 502 5321889 Front Cover 1 503 5321891 3 Back Cover 1 504 5321893 2 Upside Covers 2 505 5321895 Below front and back covers 1 506 5321896 Below side covers 2 ...

Page 242: ...w chasis covers 1 508 5321899 Pedal cover 1 509 5321900 Pedal Assy 1 510 5321901 Plastic shelf 1 511 5321853 3 Printer shelf 1 512 5374990 Deep basket 1 513 5491956 Printer shelf with drawer and on shelf basket 1 Table 9 9 Docking Cart Assy Item Part Number Part Name Corresponding graphic Qty ...

Page 243: ...17236 Spring Cable 1 515 5323553 Fuse 1 516 5317527 Printer USB cable 1 517 5323734 Printer power cord 1 518 5342989 Power Cable Hook 1 519 5363498 Probe Cable Hook kit 1 520 5357568 Docking AC Inlet Cable 1 Table 9 9 Docking Cart Assy Item Part Number Part Name Corresponding graphic Qty ...

Page 244: ...521 5447044 Cart AC Inlet Cable 1 522 5371446 Gas spring 1 523 5440423 S 3 probe Port Box with package SVC 1 524 5491955 Multi probe holder gel holder and E8CS holder 1 525 5459877 Power Module 1 Table 9 9 Docking Cart Assy Item Part Number Part Name Corresponding graphic Qty ...

Page 245: ...Reader 1 602 5396398 2 USB wireless adapter 1 603 5420425 USB footswitch 1 604 5151259 UP D897Digital B W Printer USA 1 605 5151261 UP D897Digital B W Printer EU 1 606 5151259 2 UP D898Digital B W Printer USA for R4 0 6 and above 1 607 5151261 2 UP D898Digital B W Printer EU for R4 0 6 and above 1 608 5151262 2 UP D898Digital B W Printer China for R4 0 6 and above 1 609 5151263 2 UP D898Digital B ...

Page 246: ...C Sector Probe Frequency Range 2 0 20 701 5499958 to replace 5304023 12L SC Linear Array Probe Frequency Range 7 5 20 702 5499595 to replace 5384872 L8 18i SC Linear Probe Frequency Range 9 5 20 703 5499960 to replace 5337604 4C SC Convex Probe Frequency Range 3 1 10 704 5499966 to replace 5413888 E8CS SC ConvexProbe Frequency Range 6 5 20 705 5456227 10C SC ConvexProbe Frequency Range 8 0 20 ...

Page 247: ... Basic User Manual Chinese 1 811 5446729 142 Venue 50 Basic User Manual Swedish 1 812 5446729 144 Venue 50 Basic User Manual Korean 1 813 5446729 145 Venue 50 Basic User Manual Russian 1 814 5446729 150 Venue 50 Basic User Manual Polish 1 815 5446729 151 Venue 50 Basic User Manual Greek 1 816 5446729 153 Venue 50Basic User Manual Hungarian 1 817 5446729 154 Venue 50 Basic User Manual Slovakian 1 8...

Page 248: ...729 176 Venue 50 Basic User Manual Serbian 1 829 5446729 177 Venue 50 Basic User Manual European Portuguese 1 830 5446729 180 Venue 50 Basic User Manual Ukrainian 1 831 5446729 181 Venue 50 Basic User Manual Indonesian 1 Table 9 12 Manuals for Venue 50 Item Part Number Description Qty ...

Page 249: ...ntenance This chapter describes Care and Maintenance on the Ultrasound system and peripherals These procedures are intended to maintain the quality of the Ultrasound system s performance Read this chapter completely and familiarize yourself with the procedures before performing a task ...

Page 250: ...re mandatory However some customers Quality Assurance Programs may require additional tasks and or inspections at a different frequency than listed in this manual Contents in this chapter Overview on page 10 2 Warnings on page 10 3 Why do maintenance on page 10 4 Maintenance task schedule on page 10 5 Tools required on page 10 7 System maintenance on page 10 11 Electrical safety tests on page 10 1...

Page 251: ...OUS WHENEVER POWER IS STILL ON AND COVERS ARE REMOVED CAUTION Practice good ESD prevention Wear an anti static strap when handling electronic parts and even when disconnecting connecting cables CAUTION Do not pull out or insert circuit boards while power is on CAUTION Do not operate this Ultrasound system unless all board covers and frame panels are securely in place System performance and cooling...

Page 252: ...from organizations such as the American College of Radiology USA it is the customer s responsibility to have a quality assurance program in place for each Ultrasound system The program must be directed by a medical physicists the supervising radiologist physician or appropriate designee Routine quality control testing must occur regularly The same tests are performed during each period so that cha...

Page 253: ... Venue 50 care and maintenance is performed as scheduled in order to retain its high level of safety dependability and performance Your GE Service Representative has an in depth knowledge of your Venue 50 and can best provide competent efficient service Contact GE for coverage information and or price for service The service procedures and recommended intervals shown in the Care and Maintenance Ta...

Page 254: ... table above is for reference only Table 10 1 Customer Care Schedule Service at Indicated Time Daily Weekly Monthly Per Facilities QA Program Notes Clean Probes or before each use Inspect AC Mains Cable Mobile Ultrasound system Check Weekly Inspect Cables and Connectors Inspect Battery Clean Console Clean LCD Console Leakage Current Checks See Notes Twice Annually Peripheral Leakage Current Checks...

Page 255: ... 16 9 XL9974MM Xcelite hex Blade 2 5mm 9 44579 Wrench Open End 1 2 9 16 9 XL9975MM Xcelite hex Blade 3mm 9 45385 Pliers Arc Joint 7 inch 9 XL9976MM Xcelite hex Blade 4mm 9 45378 Pliers Slip Joint 9 XL9977MM Xcelite hex Blade 5mm 9 4518 Pliers Long Nose Miniature 9 XL991CM Handle 9 4518 Pliers Long Nose Miniature C2356E Screw starter Kedman Quick Wedge 9 44776 Ignition Wrench Set 10 pc BLBO Box 18 ...

Page 256: ...ade 5 32 inch 9 43499 1 2 inch Socket 1 4 inch drive 9 XL9926 Xcelite hex Blade 3 16 inch 9 4355 Flex Spinner 9 XL99764 Xcelite hex Blade 7 64 9 43523 Breaker 9 XL99964 Xcelite hex Blade 9 64 9 43531 6 inch Ext 9 XLM60 Mini screwdriver kit 9 65283 Case 8 5 in 4 5 in 2 in Deep 9 45072 Pliers 6 inch Diagonal 9 46696 Hex Keys 9 XL100X Wire Stripper Cutter 5 inch 100X 9 39829 Torpedo Level Magnetic 9 ...

Page 257: ...in 1 4 inch 9 34374 3 8 inch Metric Socket Set 12 PT 9 42973 Cold Chisel 1 2 inch 9 44311 16mm Socket 12 pt 9 GH77 Center Punch Automatic 9 33485 Metal Socket Tray 9 GH890 File Handle Adj 9 33484 Metal Socket Tray 9 31276 File Round Bastard 8 inch 9 33484 Metal Socket Tray 9 31277 File Half Round Bastard 8 inch 9 52068 Tap and Drill Set 9 31263 File Flat Mill 8 inch 9 52722 6 Tap 21045C Close Quar...

Page 258: ...iew of tool requirements for periodic maintenance Tool kit Part Number Comments Safety Analyzer The safety Analyzer tool should be calibrated and compliant with AAMI ESI 1993 or IEC 60601 or AS NZS 3551 B W Printer Cleaning Sheet See printer user manual for requirements Color Printer Cleaning Sheet See printer user manual for requirements Disposable Gloves ...

Page 259: ...s about the equipment 2 Paperwork Fill in the top of Ultrasound Inspection Certificate see Figure 10 6 on page 10 34 Record all probes and Ultrasound system options 3 Power up Turn the Ultrasound system power on and verify that all fans and peripherals turn on Watch the displays during power up to verify that no warning or error messages are displayed Where applicable confirm that the battery is c...

Page 260: ...ration 5 Probe Elements Perform an Element Test on each probe to verify that all the probe elements and system channels are functional 6 Applicable Software Options Verify the basic operation of all optional modes such as Contrast Check the basic Ultrasound system controls that affect each options operation 7 Xmit Recv Elements Use the Visual Channel Utility on the loop connect to verify that all ...

Page 261: ... LINE NEUTRAL and GROUND wires are properly attached to the terminals and that no strands may cause a short circuit Table 10 8 General Cleaning Step Item Description 1 Console Remove the battery Use a fluid detergent in warm water on a soft damp cloth to carefully wipe the entire system Be careful not to get the cloth too wet so that moisture does not enter the console 2 Probe Holder Clean probe h...

Page 262: ...13 4 Cables Connectors Check all internal cable harnesses and connectors for wear and secure connector seating Pay special attention to footswitch assembly and probe strain or bend reliefs 5 Shielding Covers Check to ensure that all EMI shielding internal covers air flow panels and screws are in place Missing covers and hardware could cause EMI RFI problems while scanning 6 Control Panel Inspect c...

Page 263: ...Failure to properly handle or maintain a probe may also void its warranty Any evidence of wear indicates the probe cannot be used Do a visual check of the probe pins and Ultrasound system sockets before plugging in a probe The Interoperative probes often have special considerations and individual probe user manuals For Interoperative probes also refer to their separate user manuals Table 10 10 Sys...

Page 264: ...f nitrile derived from vegetable starch to prevent allergic latex reactions CAUTION Failure to follow the prescribed cleaning or disinfection procedures will void the probe s warranty DO NOT soak or wipe the lens with any product not listed in the User Manual Doing so could result in irreparable damage to the probe Follow care instructions that came with the probe CAUTION Disinfect a defective pro...

Page 265: ...rt below to carry out battery performance maintenance Figure 10 1 Flow chart of Battery Performance Maintenance NOTE Disconnect all probes when discharge battery NOTE Discharge the battery to let the system automatically shut down Battery discharge Battery charge 3 hour Yes No Battery power 90 Battery charge 3 hour Battery power 90 No Battery is Ok Yes Yes Discharge Replace battery No Yes Battery ...

Page 266: ...outlet AC wall outlet and power outlet refer to the AC power outlet of the UPS In case of further available AC or DC power outlets at the same used UPS these must remain unused i e not connected to any other devices CAUTION Please observe that some Uninterruptible Power Supplies UPS may not be medical devices If the UPS is no medical device it has to be located outside of the patient environment a...

Page 267: ... The following topics and measurements are covered in this subsection Safety test overview on page 10 20 Leakage current limits on page 10 22 Outlet test wiring arrangement on page 10 24 Grounding continuity on page 10 25 Chassis leakage current test on page 10 26 Probe leakage current test on page 10 29 ...

Page 268: ...MENTS OF THE PATIENT SAFETY STANDARD IEC EN 60601 1 DO NOT USE THE ULTRASOUND SYSTEM OR INDIVIDUAL PROBES WHICH FAIL ANY PORTION OF THE SAFETY TEST DANGER TO MINIMIZE RISK OF ELECTRICAL SHOCK ONLY TRAINED PERSONS ARE ALLOWED TO PERFORM THE ELECTRICAL SAFETY INSPECTIONS AND TESTS DANGER TO AVOID ELECTRICAL SHOCK THE ULTRASOUND SYSTEM UNDER TEST MUST NOT BE CONNECTED TO OTHER ELECTRICAL EQUIPMENT RE...

Page 269: ...bles and strain relief at each end Inspect the transducer enclosure and lens for cracks holes and similar defects Test the system peripherals and probes for leakage current Excessive leakage current can cause injury or death in sensitive patients High leakage current can also indicate degradation of insulation and a potential for electrical failure Do not use probes or equipment having excessive l...

Page 270: ...tors to discharge as there are no test points to verify isolation 6 Remove disconnect the battery if present Ultrasound System components may be energized CAUTION Compare all safety test results with safety test results of previously performed safety tests e g last year etc In case of unexplainable abrupt changes of safety test results consult experienced authorized service personnel or GE for fur...

Page 271: ...le 10 13 Type CF Applied Part Leakage Current Limits ECG Connections Country Normal Condition Open Ground Reverse Polarity Open Neutral Mains Applied All 0 01 mA 0 05 mA 0 05 mA 0 05 mA 0 05 mA Table 10 14 Equipment Type and Test Definitions Applied Parts AP Parts or accessories that contact the patient to perform their function For ultrasound equipment this includes transducers and ECG leads Type...

Page 272: ...eported to the hospital immediately and the receptacle should not be used Figure 10 2 Typical alternate outlet tester NOTE No outlet tester can detect the condition where the Neutral grounded supply conductor and the Grounding protective earth conductor are reversed If later tests indicate high leakage currents this should be suspected as a possible cause and the outlet wiring should be visually i...

Page 273: ...nt plug to the exposed metal parts of the case The ground wire resistance should be less than 0 1 ohms Reference the procedure in the IEC60601 1 Figure 10 3 Ground continuity test DANGER ELECTRIC SHOCK HAZARD THE PATIENT MUST NOT BE CONTACTED TO THE EQUIPMENT DURING THIS TEST 1 GROUND PIN 2 OHMMETER 3 DOCKING CART 4 ACCESSIBLE METAL PART I O Board Probe cable hook ...

Page 274: ... DANGER ELECTRIC SHOCK HAZARD WHEN THE METER S GROUND SWITCH IS OPEN DON T TOUCH THE ULTRASOUND SYSTEM CAUTION Equipment damage possibility Never switch the Polarity and the status of Neutral when the Ultrasound system is powered ON Be sure to turn the Ultrasound system power OFF before switching them using the POLARITY switch and or the NEUTRAL switch Otherwise the Ultrasound system may be damage...

Page 275: ...ding of current Figure 10 4 Set Up for Chassis Source Leakage Current IEC 601 1 Clause 19 Continuos Leakage Currents and Patient Auxiliary Currents When using the Microguard or a similar test instrument its power plug may be inserted into the wall outlet and the equipment under test is plugged into the receptacle on the panel of the meter This places the meter in the grounding conductor and the cu...

Page 276: ...e 10 22 Record all data on the PM Inspection Certificate Table 10 15 Typical Data Sheet for enclosure Source Leakage Current Unit Power Tester Polarity Switch Tester Neutral or Ground Switch Test 1 Speaker Cover Test 2 Real Panel Metal Parts Optional Test 3 Optional Test 4 Enter Name of tested peripheral here ON NORM OPEN ON NORM CLOSED ON REV OPEN ON REV CLOSED OFF NORM OPEN OFF NORM CLOSED OFF R...

Page 277: ...nd test lead placement It is abnormal if no leakage current is measured If no leakage current is detected check the configuration of the test equipment Tools For needed tools see Tools required on page 10 7 DANGER DO NOT USE THE PROBE IF THE INSULATING MATERIAL HAS BEEN PUNCTURED OR OTHERWISE COMPROMISED INTEGRITY OF THE INSULATION MATERIAL AND PATIENT SAFETY CAN BE VERIFIED BY SAFETY TESTING ACCO...

Page 278: ...cedure Using Probe Adapter Follow the Safety Analyzer tool instruction to test each transducer for leakage current The electrical Safety Analyzer tool should be calibrated and compliant with AAMI ESI 1993 or IEC 60601 or AS NZS 3551 No Meter Procedure Using Probe Adapter Follow the Safety Analyzer tool instruction to test each transducer for leakage current The electrical Safety Analyzer tool shou...

Page 279: ... than the values shown in Table 10 12 on page 10 22 Record all data on the PM Inspection Certificate Table 10 16 Typical Data Sheet For Transducer Source Leakage Current Transducer Tested Unit Power Tester Power Polarity Switch Tester GROUND or NUETRAL Switch Measurement ON NORM OPEN ON NORM CLOSED ON REV OPEN ON REV CLOSED OFF NORM OPEN OFF NORM CLOSED OFF REV OPEN OFF REV CLOSED ...

Page 280: ... wiring for bad crimps poor connections or damage Test the wall outlet verify it is grounded and is free of other wiring abnormalities Notify the user or owner to correct any deviations As a work around check the other outlets to see if they could be used instead NOTE No outlet tester can detect the condition where the white neutral wire and the green grounding wire are reversed If later tests ind...

Page 281: ...e correct probe type in the appropriate space on the check list If excessive leakage current is slot dependent inspect the system connector for bent pins poor connections and ground continuity If the problem remains with the probe replace the probe Peripheral Fails Inspect wiring for bad crimps poor connections or damage Still Fails If all else fails begin isolation by removing the probes external...

Page 282: ... e m o t s u C Date Performed Warranty C ontract HBS System Type e t a D e r u t c a f u n a M r e b m u N l a i r e S r e b m u N l e d o M r e b m u N l a i r e S r e b m u N l e d o M t a m r o F n a c S y c n e u q e r F 1 e b o r P r e b m u N l a i r e S r e b m u N l e d o M t a m r o F n a c S y c n e u q e r F 2 e b o r P r e b m u N l a i r e S r e b m u N l e d o M t a m r o F n a c S y...

Page 283: ...O I l a n r e t x E n o i t c n u F e d o M F C s r o t c e n n o C d n a s e l b a C n o i t c n u F e d o M M Applicable Software Opti l a r e h p i r e P d e v o r p p A E G s n o s DVD RW Printer i l e b a L s n o i t p O e r a w d r a H e l b a c i l p p A ng see User Manual for Labeling Control Panel LCD Measurement Accuracy GE Approved Peripherals PHYSICAL IN ELECTRICAL SAFETY Final Check A...

Page 284: ...Care and Maintenance 10 36 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 285: ... 14 customer assistance 1 28 phone numbers 1 29 customer order verification 3 22 D damage in transport i 11 dangerous procedure warnings 1 23 data network setup requirements 2 16 desirable features 2 13 DICOM network function 2 16 DICOM setup requirements 2 17 disposal used media 8 23 used parts 8 23 Distance 4 20 E electrical requirements 2 6 EMI limitations EMI limitations 2 8 general requiremen...

Page 286: ...nit is very cold or hot 2 3 important precautions i 2 installation see system setup 3 1 installation warnings see setup warnings 3 3 introduction chapter 1 1 1 L legal notes i 14 lighting 2 5 list of abbrevations 9 3 loading software 8 13 lockout tagout LOTO requirements 1 24 LOTO lockout tagout requirements 1 24 M mains cable inspection 10 13 maintenance physical inspection 10 14 preliminary chec...

Page 287: ...on 3 55 Software version check out 3 55 software hardware compatibility 9 4 software hardware compatibility 5 3 specifications 3 29 electrical specifications 3 30 physical dimensions 3 29 standard GE tool kit 10 7 standard hazard icons 1 8 statement certified electrical contractor statement i 11 system specifications 3 29 system checks 10 12 system maintenance 10 11 physical inspection 10 14 preli...

Page 288: ...Index 4 Venue 50 Basic Service Manual 5447566 100 English Rev 7 ...

Page 289: ......

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