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What is Not 
Covered

FULL ONE-YEAR WARRANTY

For one year from date of original purchase,

we will provide, free of charge, parts and on-

site service labor to repair or replace 

any part

of the room air conditioner 

that fails because of a

manufacturing defect.

FULL FIVE-YEAR WARRANTY

For five years from the date of original pur-

chase, we will provide, free of charge, parts

and on-site service labor to repair or replace

any part of the sealed refrigerating system 

(the

compressor, condenser, evaporator and all

connecting tubing) that fails because of a

manufacturing defect.

LIMITED 2ND THROUGH 5TH YEAR
PARTS WARRANTY

This limited 2nd through 5th year parts war-

ranty applies only to units purchased after

January 1, 1995. For the second through the

fifth year from date of original purchase,

General Electric will provide, free of charge,

parts that fail as a result of a manufacturing

defect. Parts covered are fan motors, switches,

thermostat, heater, heater protectors, com-

pressor overload, solenoids, circuit boards,

auxiliary controls, thermistors, Freeze

Sentinel, frost controls, ICR pump, capaci-

tors, varistors, and indoor blower bearing.

This is a limited parts only warranty, and does

not include labor or transportation to and

from the service shop.
**************************************
This warranty is extended to the original

purchaser and any succeeding owner for

products purchased for use in the 48 main-

land states, Hawaii and Washington, D.C. In

Alaska the warranty is the same except that

it is LIMITED because you must pay to ship

the product to the service shop or for the

service technician’s travel costs to your

home.
All warranty service will be provided by 

our Factory Service Centers or by our

authorized Customer Care® servicers 

during normal working hours.
Should your appliance need service,

during warranty period or beyond, call

800-GE-CARES (800-432-2737).

Staple sales slip or cancelled check here. Proof of original purchase 
date is needed to obtain service under warranty.

AIR
CONDITIONER
WARRANTY

What is Covered

Printed in Singapore

1-97  CG

Pub. No. 49-7350

Zoneline
5100 Series

Service trips to to teach you how to use the

product.

Read your Owner’s Manual. 

If you then

have any questions about operating the

product, please contact your dealer or our

Consumer Affairs office at the address

below, or call, toll free:
GE Answer Center®

800.626.2000

consumer information service

Improper installation.
If you have an installation problem,

or if the air conditioner is of improper

cooling or heating capacity for the intend-

ed use, contact your dealer or installer. You

are responsible for providing adequate

electrical connecting facilities.

Replacement of fuses or resetting of

circuit breakers.

In commercial locations, labor necessary

to move the unit to a location where it is

accessible for service by an individual

technician.

Failure of the product resulting from 

modifications to the product or due to

unreasonable use including failure to

provide reasonable and necessary

maintenance.

Failure due to corrosion on models not

corrosion-protected.

Damage to product caused by improper

power supply voltage, accident, fire, floods

or acts of God.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights
are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company

If further help is needed concerning this warranty, write:
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.

Summary of Contents for 5100 Series

Page 1: ...trols 4 Operating Instructions The Controls on Your Zoneline Care of Product 19 Helpful Information Things That Are Normal 20 If Something Goes Wrong Before You Call For Service GE Service Numbers Warranty GE Appliances Zoneline Owner s Manual Zoneline Heat Pump Model 5100 Series GE Answer Center 800 626 2000 49 7350 ...

Page 2: ...l numbers here They are on a label behind the room cabinet Model number Serial number Date of purchase Before using your Zoneline Need Help Before you call for service there are a few things you can do to help us serve you better Read this manual It contains instructions to help you use and maintain your Zoneline properly Save time and money Check the section titled If Something Goes Wrong before ...

Page 3: ... otherwise damaged Unplug or disconnect the Zoneline at the fuse box or circuit breaker before making any repairs NOTE We strongly recommend that any servicing be performed by a qualified individual SAVE THESE INSTRUCTIONS 3 Replacing an existing unit For details see the Installation Instructions in the back of this manual IMPORTANT SAFETY INFORMATION READ ALL SAFETY INFORMATION BEFORE USING ...

Page 4: ...r temperatures WARMER For warmer temperatures STOP ON Stops heating cooling and fan opera tion Power remains connected to the Zoneline and the Freeze Sentinel still functions The CALL SVC call service indicator will light if the compressor fails to start If the control is set at COOL the compressor stops and the fan operates alone If set at HEAT it continues in the HEAT setting Call for service as...

Page 5: ...ol lever is located at the lower left side of the Zoneline unit behind the room cabinet When set at CLOSE only the air inside the room is circulated and filtered When set at OPEN some outdoor air will be drawn into the room This will reduce the heating or cooling efficiency 4 3 3 4 Ventilation Control Air Direction OPEN CLOSE Adjust the air louvers by moving them with your fingers To get the most ...

Page 6: ...that heat indoors To get the best from your heat pump don t change the room thermostat very often Raising the heat setting 2 3 degrees may cause the Zoneline heat pump to use its electrical heating elements in order to reach the new tempera ture setting quickly The electric heating elements use much more electricity than heat pumps and cost more to operate Generally when the outdoor tem perature i...

Page 7: ... the unit is on Freeze Sentinel 7 The fan switch 9 is located behind the room cabinet This switch is set at continuous fan down at the factory to provide continuous fan operation in cool or heat modes Leaving the switch in the continuous fan setting allows continuous circulation of room air and will result in a more balanced temperature throughout the room If you want the fan to cycle on and off w...

Page 8: ...gged with dirt or soot they may be profes sionally steam cleaned a service available through your GE service outlet You will need to remove the chassis to inspect the coils because the dirt build up occurs on the inside Outdoor Coils In some installations dirt or other debris may be blown into the unit from the outside and settle in the base pan the bottom of the unit Check it periodically and cle...

Page 9: ...place the air filters CAUTION DO NOT operate the Zoneline without the filters in place If a filter becomes torn or damaged it should be replaced immediately Operating without the filters in place or with damaged filters will allow dirt and dust to reach the in door coil and reduce the cooling heating airflow and efficiency of the unit Replacement filters are available from your salesperson GE deal...

Page 10: ...e should be removed to decrease condenser air recirculation which can cause the unit to short cycle and lead to premature component failure Replacing a ducted chassis CAUTION The Zoneline 5100 series is not approved for use in a ducted installation A normal ducted chassis has a duct adapter and duct extension connected to the unit to direct some of the air into an adja cent room Replacing 230 208 ...

Page 11: ...ltage to the electrical controls Disconnect the power to the unit before servicing by 1 Removing the power cord if it has one from the wall receptacle or 2 Removing the branch circuit fuses or turning the circuit breakers off at the panel Important Notes Important electrical safety read carefully Zoneline Components Exterior grille louver Wall case Zoneline unit Room cabinet Universal power cord k...

Page 12: ...Electrical wiring wall outlets 230 208 volts Universal power cord kit Permanent connector kit OR Typical universal power connector kits All 265V units must be direct connected using a universal power connector kit The electrical rating marked on the Zoneline must not exceed the supply branch circuit The unit provides for the connec tion of 1 2 trade size electrical conduit and provision for connec...

Page 13: ...Perpendicular 20 Amp TD fuse or breaker 3 45 2 82 KW RAK330 Large Tandem 30 Amp TD fuse or breaker 5 00 4 10 KW 230 208 Volt Permanent Heater Wattage Connection Kits Circuit Protective Device 230 208 Volts RAK415 415L 15 Amp TD fuse or breaker 2 55 2 09 KW RAK420 420L 20 Amp TD fuse or breaker 3 45 2 82 KW RAK430 430L 30 Amp TD fuse or breaker 5 00 4 10 KW Kits ending in L have flexible conduit to...

Page 14: ...op Remove Shipping Tape and Room Cabinet Shipping tape Slide the unit into the wall case and secure with four screws through the unit flange holes If an insulated wall case is needed see Install the Wall Case and Exterior Grille section on the previous page Install the Unit into the Wall Case Reinstall the room cabinet by hooking the top over the rail along the unit top then pushing it in at the b...

Page 15: ...low 45 F The Boost Heat Option is more expensive than heating with the heat pump only Boost Heat Option The Electric Heat Option increases the Zoneline air temperature by using electric heat only The heat pump is not used to produce any heat If you want warmer air from the Zoneline and the Boost Heat Option is not warm enough this option will provide the hottest air available To set the Electric H...

Page 16: ... to operate on low fan speed Moving the auxiliary switch 11 to the ON up position will pro vide low fan speed in both heating and cooling modes No external voltage may be applied to the unit through the Remote Thermostat terminals IMPORTANT After the wire connections are completed replace the metal cover to prevent damage to the unit or personal injury Remote Control Wall Thermostat 10 11 ON OFF O...

Page 17: ...unit or personal injury Central Desk Control 9 12 ON OFF ON OFF Recommended wire size for Central Desk Control installation Wire Size Maximum AWG Allowable Length 24 400 ft 22 600 ft 20 900 ft 18 1500 ft 16 2000 ft DO NOT use a common buss in the CDC wiring Good wiring practices e g twisted pairs separation from power circuits must be followed to minimize induced voltages which may harm the contro...

Page 18: ... OFF ON OFF COOLING LIMITS Limit Switch Temp Range Up On F NONE 62 to 85 1 64 to 85 1 2 67 to 85 2 69 to 85 2 3 71 to 85 1 2 3 73 to 85 1 3 75 to 85 3 77 to 85 HEATING LIMITS Limit Switch Temp Range Up On F NONE 60 to 85 4 60 to 80 4 5 60 to 76 5 60 to 74 5 6 60 to 73 4 5 6 60 to 71 4 6 60 to 69 6 60 to 67 The Zoneline has a diagnosis feature When switch 13 is moved to the ON up position the unit ...

Page 19: ...side of the unit The indoor fan runs continuously when the unit is operating in the cooling mode unless the fan switch behind the room cabinet is set at cycle fan up This will cause the fan to cycle on and off with the compressor You may also hear a fan noise stop and start You may notice a few minutes delay in starting if you try to restart the Zoneline too soon after turning it off or if you adj...

Page 20: ...roblem Possible Causes What to Do Airflow is restricted Make sure there are no curtains blinds or furniture blocking the front of the Zoneline The temp control may Turn the control to a lower or higher not be set high or low number NOTE The temperature limiter may enough be limiting the temperature range The air filter is dirty Clean the filter at least every 30 days The room may have been When th...

Page 21: ... produce warm air but not as hot as air produced when the higher cost electric heat is used The fan switch may be set This causes the fan to blow room at continuous fan down temperature air even when the compressor or heater cycles off The continuous air movement provides better overall temperature control The Air Does Not Feel Warm Enough During Heating Operation The heat pump alone Use the Boost...

Page 22: ...22 Notes ...

Page 23: ...ng instructions con tained in this manual cover proce dures to be performed by any user Other servicing generally should be referred to qualified service person nel Caution must be exercised since improper servicing may cause unsafe operation Parts and Accessories If for some reason you are not happy with the service you receive here are three steps to follow for further help First contact the peo...

Page 24: ...ice during warranty period or beyond call 800 GE CARES 800 432 2737 Staple sales slip or cancelled check here Proof of original purchase date is needed to obtain service under warranty AIR CONDITIONER WARRANTY What is Covered Printed in Singapore 1 97 CG Pub No 49 7350 Zoneline 5100 Series Service trips to to teach you how to use the product Read your Owner s Manual If you then have any questions ...

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