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Table of Contents

E

quipmEnt

 A

pprovAl

 i

nformAtion

 ........2

i

ntErfErEncE

 i

nformAtion

 ....................3

H

EAring

 A

id

 c

ompAtibility

 (HAc) ........3

l

icEnsing

 ............................................3

fcc rf r

AdiAtion

 E

xposurE

 s

tAtEmEnt

 3

i

ntroduction

 ......................................6

b

EforE

 y

ou

 b

Egin

 ...............................6

P

arts

 C

heCklist

  ................................... 6

t

elePhone

 J

aCk

 r

equirements

 ............ 6

i

nstAllAtion

 ........................................7

D

igital

 s

eCurity

 s

ystem

 ....................... 7

i

mPortant

 i

nstallation

 g

uiDelines

 ..... 7

H

AndsEt

 l

Ayout

 ..................................8

i

nstAlling

 

tHE

 p

HonE

 ...........................9

i

nstalling

 

the

 h

anDset

 B

attery

 ......... 9

e

xtra

 C

harging

 C

raDle

 ....................... 9

r

egistration

 .........................................10

p

rogrAmming

 

tHE

 t

ElEpHonE

 ............ 10

P

hone

 s

etting

 .....................................11

l

anguage

 ........................................11

a

rea

 C

oDe

 ......................................11

h

anDset

 n

ame

 ...............................12

D

eregistration

 ...............................12

g

loBal

 D

e

-r

egistration

 ..............13

D

efault

 s

etting

 .............................13

D

isPlay

 s

etting

  ..................................14

W

allPaPer

 ......................................14

C

olor

 s

Cheme

 ................................14

s

et

 C

ontrast

 .................................15

s

ounD

 s

etting

  ...................................15

r

inger

 V

olume

...............................15

r

inger

 t

one

 ...................................15

k

ey

 t

one

 .........................................16

A

nswEring

 s

ystEm

 r

EmotE

 A

ccEss

 .... 16

r

emote

 a

CCess

 

from

  

  C

orDless

 h

anDset

............................16

r

emote

 a

CCess

 s

eCurity

 C

oDe

 ..........16

r

ing

 

to

 a

nsWer

 ..................................17

n

eW

 m

essage

 a

lert

 ...........................17

s

Creening

 C

alls

 

from

 

the

 h

anDset

 17

t

ElEpHonE

 o

pErAtion

 ....................... 18

Charge

/

in

 

use

 

inDiCator

  

  

on

 

the

 

Base

 ..................................18

V

isual

 r

ing

 i

nDiCator

  

  

on

 

the

 h

anDset

 ...........................18

s

tanDBy

 s

Creen

 .............................18

m

aking

 

a

 C

all

 .....................................18

a

nsWering

 

a

 C

all

 ...............................18

V

olume

 .................................................18

C

all

 t

imer

 ............................................18

a

uto

 s

tanDBy

 ......................................18

f

lash

/C

all

 W

aiting

 ...........................19

l

ast

 n

umBer

 r

eDial

 ...........................19

e

xit

 ........................................................19

P

age

 ......................................................19

P

aging

 

from

 

the

 B

ase

/ 

  g

rouP

 P

age

 .................................19

h

anDset

 

to

 h

anDset

 P

aging

 .......20

m

ute

 .....................................................20

r

inger

 V

olume

 (s

hortCut

) ................20

D

o

 n

ot

 D

isturB

 (DnD) ....................21

r

oom

 m

onitor

 ....................................21

i

ntErcom

 o

pErAtion

 ......................... 22

h

anDset

 

to

 h

anDset

 i

nterCom

 C

all

 22

r

eCeiVing

 

an

 i

nterCom

 C

all

 ..............22

a

DVanCeD

 i

nterCom

 f

eatures

 ...........22

r

eCeiVing

 

an

 i

nComing

 C

all

  

  D

uring

 

an

 i

nterCom

 C

all

 ..........22

u

sing

 i

nterCom

 

With

  

  e

xternal

 t

elePhone

 C

alls

 ........23

t

Wo

-W

ay

 C

alling

.........................23

t

hree

-

Way

 C

onferenCing

.............23

C

all

 t

ransfer

 .....................................24

t

ransferring

 C

alls

 

to

  

  o

ther

 h

anDsets

..........................24

c

AllEr

 id (cid) ............................... 24

C

all

 W

aiting

 C

aller

 iD ....................24

CiD e

rror

 C

oDes

 ...............................25

r

eCeiVing

 CiD r

eCorDs

 .....................25

s

toring

 CiD r

eCorDs

  

  (i

n

 CiD m

emory

) ...............................25

r

eVieWing

 CiD r

eCorDs

 ....................25

D

ialing

 

a

 CiD n

umBer

 .......................25

f

ormatting

 

a

 CiD n

umBer

  

  B

efore

 D

ialing

 ..................................25

s

toring

 CiD r

eCorDs

  

  

into

 P

hone

 B

ook

 ..............................26

D

eleting

 

a

 CiD r

eCorD

 .....................27

D

eleting

 a

ll

 CiD r

eCorDs

 ...............27

Summary of Contents for 28011

Page 1: ...Model 28011 Optional Additional 5 8GHz Color Handset User s Guide for use ONLY with System 28031 TC28031 28041 or TC28041 Series ...

Page 2: ...our own telephone equipment if you are on a party line Check with your local telephone company US Number is located on the cabinet bottom REN Number is located on the cabinet bottom Notice must be given to the telephone company upon permanent disconnection of your telephone from your line If your home has specially wired alarm equipment connected to the telephone line ensure the installation of th...

Page 3: ...elecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful...

Page 4: ...reening Calls from the Handset 17 Telephone Operation 18 charge in use indicator on the base 18 Visual Ring Indicator on the Handset 18 Standby Screen 18 Making a Call 18 Answering a Call 18 Volume 18 Call Timer 18 Auto Standby 18 Flash Call Waiting 19 Last Number Redial 19 Exit 19 Page 19 Paging from the Base Group Page 19 Handset to Handset Paging 20 Mute 20 Ringer Volume Shortcut 20 Do Not Dist...

Page 5: ...tional Headset 35 Connecting the Belt Clip 35 Connecting an Optional Headset to the Handset 35 Changing the Battery 35 Battery Safety Precautions 36 Display Messages 36 Handset Sound Signals 38 Troubleshooting Guide 38 Telephone Solutions 38 Caller ID Solutions 39 Battery Solutions 40 Causes of Poor Reception 40 General Product Care 40 Service 41 Accessory Information 41 Limited Warranty 42 Index ...

Page 6: ...se the power in your home goes out Before You Begin Parts Checklist for model 28011xx1 Make sure your package includes the items shown here Modular telephone line jack Wall plate Handset Belt clip Battery compartment cover Charge Cradle Telephone Jack Requirements To use this phone you need an RJ11C type modular telephone jack which might look like the one pictured here installed in your home If y...

Page 7: ...with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 5 8 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important Installation Guidelines Avoid sources of noi...

Page 8: ...PAUSE RINGER button INTERCOM button erase button FLASH DELETE button PHONEBOOK button REDIAL button EXIT button play button rev review button TALK CALL BACK button CALLER ID VOLUME button EARPIECE CALLER ID VOLUME button SELECT MUTE button RING INDICATOR microphone ...

Page 9: ...ide the compartment NOTE It is important to maintain the polarity black and red wires to the jack inside the compartment To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the battery compartment by pushing the door up until it snaps into place Extra Charging Cradle 1 Plug the AC power converter of the extra charging crad...

Page 10: ...press 6 and 5 buttons to navigate to the desired menu option Press the SELECT button to activate a menu option For details on programming refer to the applicable section During programming you may press the EXIT button at any time to exit the menu and keep the previous setting PHONE BOOK Enter and retrieve up to 50 names and phone numbers each can be assigned a distinctive ringer tone and image RO...

Page 11: ...scroll to LANGUAGE 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to the desired language The default is ENGLISH 4 Press the SELECT button to save your selection You will hear a confirmation tone Area Code If you enter your local 3 digit area code in the area code menu your local area code does not display on the Caller ID CID list Instead you only see the local 7 di...

Page 12: ...the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I Press the 8 key for the letter T press the 4 key twice for the letter H 4 Press the SELECT button to save your selection You will hear a confirmation tone NOTE If you make a mistake use the FLASH DELETE button to backspace and delete one character at a time Deregistration Deregistratio...

Page 13: ...on Follow the steps below to deregister all handsets at the same time WARNING It is not recommended that a handset be deregistered unless absolutely necessary because once a handset is deregistered that handset s telephone features cannot be used until the handset is re registered NOTE Before starting global deregistration procedure let all handsets set idle for 20 seconds 1 Press and hold the PAG...

Page 14: ...ls of picture download see the Picture Download section From the DISPLAY SETTING menu 1 Use the 6 or 5 button to scroll to WALLPAPER 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to the desired wallpaper 4 Press the SELECT button to save your selection You will hear a confirmation tone Color Scheme This feature allows you change the background color and the color of...

Page 15: ...SOUND SETTING 3 Press the SELECT button to enter the menu Ringer Volume From the SOUND SETTING menu 1 Use the 6 or 5 button to scroll to RINGER VOLUME 2 Press the SELECT button to enter the menu 3 Use the 6 or 5 button to scroll to the desired ringer volume The default is RINGER LOW 4 Press the SELECT button to save your selection You will hear a confirmation tone NOTE If you turn the ringer OFF t...

Page 16: ... example to play messages 1 Press the MENU button and use 6 or 5 button to scroll to ANSWERER 2 Press the SELECT button and use 6 or 5 button to select REMOTE ACCESS 3 Press the SELECT button again ANSWERER REMOTE ACCESS shows on the display 4 Press 2 play stop followed by the mailbox number to play the message in that mailbox For example press 2 and 3 to play the message in mailbox 3 5 When you fi...

Page 17: ...VER the unit answers after the 3rd ring if there are NEW messages in the answering system OR the unit answers after the 5th ring if there are NO new messages Then when you access the answering system from another remote location you may hang up after 4 rings to save long distance charges New Message Alert This feature sets your answering system to sound an alert tone from the base every 10 seconds...

Page 18: ...ress the TALK CALL BACK or SPEAKER button 2 When finished press the TALK CALL BACK or SPEAKER button or place the handset in the base cradle to hang up Answering a Call Check the display to see who is calling 1 Pick up the handset and press the TALK CALL BACK or SPEAKER button on the handset 2 When finished press the TALK CALL BACK or SPEAKER button or place the handset in the base cradle to hang ...

Page 19: ...o quickly redial the last number you dialed 1 Press the TALK CALL BACK or SPEAKER button 2 Press the REDIAL button OR To quickly choose from any of the last three numbers you dialed 1 Press the REDIAL button first then use the 6 or 5 button to select the desired redial number 2 Press the TALK CALL BACK or SPEAKER button the number dials automatically OR If you get a busy signal and want to keep di...

Page 20: ...et is paged and emits a tone 7 To cancel the page press the EXIT INT or TALK CALL BACK button on the originating handset OR Press the INT button on the receiving handset to enter intercom mode Mute To have a private off line conversation use the mute feature The party on the other end of the line cannot hear you but you can still hear them When you are using the phone press the SELECT button to ac...

Page 21: ...procedures can ONLY be done with Model 28011 and 28041 handsets 1 Make sure your handset and the handset to be monitored are not in talk mode 2 Press the MENU button and use the 6 or 5 button to scroll to ROOM MONITOR 3 Press the SELECT button and all the registered handset numbers and handset names show on the display 4 Use the 6 or 5 button to select the desired handset Press the SELECT button t...

Page 22: ... handsets shows on the display Use the 6 or 5 button to scroll to the desired handset you want to page 5 Press the SELECT button 6 The receiving handset is paged and emits a tone 7 To cancel the page press the EXIT INT or TALK CALL BACK button on the originating handset 8 Wait for the person at the receiving handset to press the INT button NOTE If the receiving handset does not answer within two m...

Page 23: ...r the intercom conversation 6 When finished press the EXIT or INT button on either handset to end the intercom call 7 The originating handset returns to the talk mode and you can resume your original telephone conversation Three way Conferencing One touch three way conferencing by another handset 1 When a handset is talking with an external call press the TALK CALL BACK or SPEAKER button on a seco...

Page 24: ...ller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone...

Page 25: ...t call is automatically deleted You may review the stored information at any time Calls received since your last review show as NEW CALL XX on the top line of the display Reviewing CID Records As calls are received and stored the display is updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in talk mode 2 Press the 6 button to review th...

Page 26: ...ou may also store CID information in the Phone Book NOTE It is important that you format CID records correctly for dialing out BEFORE storing in the Phone Book as you cannot reformat CID records stored in memory 1 Make sure the phone is OFF not in talk mode 2 Use the 6 or 5 button to scroll to the desired CID record 3 Press the MENU button to display CALL OPTIONS 4 Use the 6 or 5 button to scroll ...

Page 27: ...ETE ALL 5 Press the SELECT button to show DELETE ALL 6 Press the SELECT button again to confirm the deletion The display shows DELETED The display shows DELETED followed by NO CALLS NOTE Press the EXIT button to return to the standby mode or if no action is taken it will exit automatically after one minute Phone Book IMPORTANT NOTE The following procedures can ONLY be done with Model 28011 and 280...

Page 28: ...enter the telephone number up to 20 digits including pauses 9 Press the SELECT button to save the number The display shows SET RINGER TONE 10 Use the 6 or 5 button to scroll to your desired ringer tone You will hear a sample of the ringer tone you select 11 Press the SELECT button to save your selection The display shows PICTURE ID NOTE When a picture is assigned to a phone book entry a will appea...

Page 29: ...utton on the handset to insert a delay in dialing sequence of a stored number when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone Each pause counts as one digit in the dialing sequence You can press the PAUSE button to insert a P pause when you enter the telephone number when adding a phone book entry Reviewing Phone...

Page 30: ...ess the SELECT button again to show the option menu The display shows EDIT and DELETE 4 Use the 6 or 5 button to scroll to DELETE 5 Press the SELECT button and the display shows the details of the record again with DELETE 6 Press the SELECT button to delete the record The display will show DELETED NOTE If you don t want to change or delete the record when the display shows DELETE simply press the ...

Page 31: ...mage Editor Software you can view and convert your images Once you have selected your file and viewed your image in the software use the included USB cable to send the converted image directly into your handset You can download a total of 15 images in additional to the preset 10 wallpapers One Time Software Installation 1 Insert the enclosed GE 28041 Image Manager CD into your personal computer 2 ...

Page 32: ... to close window Choosing the Downloaded Image as Wallpaper Refer to Section Telephone Setup Display Setting Wallpaper Assigning the Downloaded Image to Phone Book Record Refer to Section Phone Book Adding Phone Book Entries and Phone Book Editing a Phone Book Record NOTE If the download fails DOWNLOAD FAILED shows in the display NOTE Do not leave the USB cable connected to the handset for an exte...

Page 33: ...wn display NOTE If the memory is full the handset will prompt FULL when the SELECT button is pressed in step 7 Record with Included Audio Cable or an Optional Headset Audio Cable Before recording the ringer tone make sure that the provided audio cable is correctly installed into your computer or CD player or TAPE player by inserting the 3 5mm plug the larger end of the connector into the headphone...

Page 34: ...he SELECT button to confirm and the display will show the count down display again 3 Follow the recording steps to record the ringer tone Record with the Handset Microphone From the REC RINGER TONE menu 1 Use the 6 or 5 button to scroll to the MICROPHONE 2 Press the SELECT button to enter the count down display 3 Press the SELECT button to start then the handset will start recording and the second...

Page 35: ...ed with an optional headset for hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK CALL BACK button to answer a c...

Page 36: ...on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center Display Messages The following indicators show the status of a message or of the unit ANSWERER REMOTE Indicates the answe...

Page 37: ...dicates call or calls have not been reviewed NEW CALL XX XX represents the number of new CID records not reviewed NO CALLS Indicates there are no CID records in memory NO DATA No Caller ID information was received OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted Move closer and check connections PAGING or Someone pressed the PAGE button on the ...

Page 38: ...m might be your wiring or local service The handset may be out of range of the base Move closer to the base Ensure the battery is properly charged 16 hours Ensure the battery pack is installed correctly The handset should beep when you press the TALK CALL BACK button and the charge indicator on the base should be lit when the handset rests in the cradle If not the battery may need to be charged Pl...

Page 39: ...ct the battery and charge for 16 hours Handset displays SEARCHING or OUT OF RANGE and cannot link up with the base when the TALK CALL BACK button is pressed Handset may be out of range of the base Move closer to the base Make sure the power adaptor is properly installed Disconnect the handset battery and plug it in again Place the handset on the cradle for at least 2 to 3 minutes Disconnect the po...

Page 40: ...g Foil backing on insulation Heating ducts and other metal construction that can shield radio signals You re too close to appliances such as microwaves stoves computers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is...

Page 41: ...r Relations PO Box 1976 Indianapolis IN 46206 1976 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date ________________________________________________________ Name of store _________________________________________...

Page 42: ...e and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new or refurbished unit will be shipped to you freight prepaid Wh...

Page 43: ...ach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above How state law relates to this warranty Som...

Page 44: ... Color Scheme 14 Connecting an Optional Headset to the Handset 35 Connecting the Belt Clip 35 D Default Setting 13 Deleting a CID Record 27 Deleting a Phone Book Record 30 Deleting All CID Records 27 Deregistration 12 Dialing a CID Number 25 Dialing a Phone Book Record 30 Digital Security System 7 Display Messages 36 Display Setting 14 Do Not Disturb DND 21 Download Your Own Image 31 E Editing a P...

Page 45: ...33 Record Your Own Ringer Tones 32 Recording Ringer Tones 32 Registration 10 Remote Access from Cordless Handset 16 Remote Access Security Code 16 Reviewing CID Records 25 Reviewing Phone Book Records 29 Rings to Answer 17 Ringer Tone 15 Ringer Volume 15 Ringer Volume Shortcut 20 Room Monitor 21 S Screening Calls from the Handset 17 Service 41 Set Contrast 15 Sound Setting 15 Standby Screen 18 Sto...

Page 46: ...Model 28011 00008008 Rev 1 Dom E S 06 27 Printed in China Thomson Inc 10330 North Meridian St Indianapolis IN 46290 1024 2006 Thomson Inc Trademark s Registered Marca s Registrada s ...

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