background image

I

ntroductIon

CAUTION: When using telephone equipment, there are 

basic safety instructions that should always be followed. 

Refer to the IMPORTANT SAFETY INSTRUCTIONS provided 

with this product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, 

you should have at least one phone in your home that isn’t 

cordless, in case the power in your home goes out.

B

efore

 Y

ou

 B

egIn

Parts Checklist

Make sure your package includes the items shown here.

e

quIpment

 A

pprovAl

 I

nformAtIon

Your telephone equipment is approved for connection to the Public Switched Telephone 

Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 

Technical Requirements for Telephone Terminal Equipment published by ACTA.

1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the 

US number and Ringer Equivalence Number (REN) for the equipment. You must, upon 

request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number is 

called. In most (but not all) areas, the sum of the RENs of all devices connected to one 

line should not exceed 5. To be certain of the number of devices you may connect 

to your line as determined by the REN, you should contact your local telephone 

company.

A plug and jack used to connect this equipment to the premises wiring and telephone 

network must comply with the applicable FCC Part 68 rules and requirements adopted 

by the ACTA. A compliant telephone cord and modular plug is provided with this 

product. It is designed to be connected to a compatible modular jack that is also 

compliant. See installation instructions for details.

Notes 

• This equipment may not be used on coin service provided by the telephone 

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your 

own telephone equipment if you are on a party line. Check with your local telephone 

company.

• Notice must be given to the telephone company upon permanent disconnection of 

your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, 

ensure the installation of this product does not disable your alarm equipment. If you 

have questions about what will disable alarm equipment, consult your telephone 

company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

Thomson Inc.

10330 North Meridian Street

Indianapolis, IN 46290-1024

© 2006 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Modular 

telephone 

line jack

Wall plate

2  Rights of the Telephone Company 

Should your equipment cause trouble on y our line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and 

the circumstances warrant such action, the telephone company may temporarily 

discontinue service immediately. In case of such temporary discontinuance, the 

telephone company must: (1) promptly notify you of such temporary discontinuance; 

(2) afford you the opportunity to correct the situation; and (3) inform you of your right 

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E 

of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and Regulations. If these changes 

are expected to affect the use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in writing, to allow you to 

maintain uninterrupted service.

I

nterference

 I

nformAtIon

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This device 

must accept any interference received, including interference that may cause undesired 

operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not occur 

in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment.

H

eArIng

 A

Id

 c

ompAtIBIlItY

 (HAc)

This telephone system meets FCC standards for Hearing Aid Compatibility.

l

IcensIng

Licensed under US Patent 6,427,009.

fcc rf r

AdIAtIon

 e

xposure

 s

tAtement

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna or 

transmitter.”

Ring Volume

There are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer 

off respectively.

From the Setup HS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Ring Volume

 sub-menu.

2. Press menu/ok button to enter the menu. Use the cid/vol (- or +) button to 

scroll to your selection. The default setting is 

VOL 3

.

3.  Press the menu/ok button to save your selection and the new volume setting 

shows in the display.

NOTE: Ringer can be disabled by pressing the mute/Clear/Ringer 

on/off button in standby mode, please refer to “Ringer On/Off”.

Tones

From the Setup HS Menu:

1. Press the cid/vol (- or +) button to scroll to the 

Tones

 sub-menu.

2. Press menu/ok button to confirm and you may program the following items: 

Low Battery, No Coverage and Key Tone.

3. Use the cid/vol (- or +) button to scroll to the item you want to program and 

press menu/ok button to enter.

  Low Battery - 

You may set the warning beep to “On” when your handset 

battery is low, so as to alert you to charge the battery. Press the cid/vol 

(- or +) button to scroll to 

On

 or 

Off

, then press menu/ok button to save the 

setting. The default setting is 

On

.

 

No Coverage -

 You may set the warning beep to “On” or “Off” when the 

handset is out of range. Press the cid/vol (- or +) button to scroll to 

On

 or 

Off

then press menu/ok button to save the setting. The default setting is 

On

.

 

Key Tone -

 You may set the key tone to “On” or “Off” when you press buttons. 

Press the cid/vol (- or +) button to scroll to 

On

 or 

Off

, then press menu/ok 

button to save the setting. The default setting is 

On

.

Auto Talk

This option allows you to pick up the handset from base to answer an incoming 

call without pressing the talk/call^sback button.

From the Setup HS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Auto Talk 

sub-menu.

2. Press menu/ok button to enter the menu. Use the cid/vol (- or +) button to 

scroll to your selection. The default setting is 

On

.

3.  Press the menu/ok button to save your selection.

Handset Name

From the Setup HS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Handset name 

sub-menu.

2. Press menu/ok button to enter the menu. The default setting is 

Handset.

3. Use the touch-tone pad to enter a name (up to 13 characters). More than 

one letter is stored in each of the number keys. For example, to enter Bill 

Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the 

letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the 

second letter L, and press the 1 key to insert a space between the first and 

last name. Press the 7 key 4 times for the letter S; press the 6 key once for the 

letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; 

press the 4 key twice for the letter H.

NOTE: If you make a mistake, press cid/vol (- or +) button to 

move the cursor forward or backward, then use the mute/

Clear button to backspace and delete one character at a time.

4. Press the menu/ok button to save your name. You will hear a confirmation 

tone and the display shows 

Saved

.

Setup BS

1. Make sure your phone is 

OFF

 (not in talk mode).

2. Press the Menu button to go to the main menu.
3. Press cid/vol (- or +) button to scroll to 

Setup BS

.

4. Press menu/ok button to confirm and you may program the following items: 

LAC (local area code) and Dial mode.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the 

telephone line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

H

Andset

 l

AYout

Model 27902

2.4 GHz Cordless  

Telephone System 

User’s Guide

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING:

 TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular 

telephone jack, which might look like the one pictured 

here, installed in your home. If you don’t have a modular 

jack, call your local phone company to find out how to get 

one installed.

I

nstAllAtIon

 

Digital Security System

Your cordless phone uses a digital security system to protect against false 

ringing, unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at 

frequencies that may cause or receive interference with 

nearby TVs, microwave ovens, and VCRs. To minimize or 

prevent such interference, the base of the cordless telephone 

should not be placed near or on top of a TV, microwave ovens, 

or VCR. If such interference continues, move the cordless 

telephone farther away from these appliances.
Certain other communications devices may also use the 2.4 

GHz frequency for communication, and, if not properly set, 

these devices may interfere with each other and/or your new 

telephone. If you are concerned with interference, please 

refer to the owner’s manual for these devices on how to 

properly set channels to avoid interference. Typical devices 

that may use the 2.4 GHz frequency for communication 

include wireless audio/video senders, wireless computer 

networks, multi-handset cordless telephone systems, and 

some long-range cordless telephone systems.

Telephone 

line cord

AC power 

adaptor

Handset 

battery pack

Base

Handset

black wire

red wire

battery

pack

PRESS DOWN

FIRMLY

NOTE: To ensure proper battery installation, the connector is 

keyed and can be inserted only one way.

4. Insert the battery pack.
5.  Close the battery compartment by placing the handset back cover slightly 

higher than the handset and then sliding the cover down into position.

Area Code

The telephone uses the pre-programmed area code to determine the 

number format to display when a valid Caller ID record is received. The pre-

programmed area code is also used for the Dialback feature.

From the Setup BS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Area code

 sub-menu.

2. Press menu/ok button to enter the menu. 

Enter area code

 shows in the 

display. 

3.  Use the touch-tone pad to enter your 3-digit area code.
4. Press menu/ok button to save the setting.

Dial Mode

From the Setup BS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Dial mode

 sub-menu.

2. Press menu/ok button to enter the menu and use the cid/vol (- or +) button to 

select Tone or Pulse.

3. Press menu/ok button to save your selection.

Date/Time

1. Make sure your phone is 

OFF

 (not in talk mode).

2. Press the Menu button to go to the main menu and use cid/vol (- or +) button 

to scroll to 

Date/Time

.

3. Press the menu/ok button to enter the menu. 

Year 2006

 

shows in the display. 

4.  Use the touch-tone pad to enter the last two digits of the current year (range: 

00 to 99).

5. Press  the menu/ok button to save the year setting and proceed to date 

setting.

6. 

Date 01/01

 

shows in the display. Use the touch-tone pad to enter two digits 

for current month and day respectively.

7. Press  the menu/ok button to save the month/date setting and proceed to 

time setting.

8. 

Time 12:01p 

shows in the display. Use the touch-tone pad to enter four digits 

for current time and use cid/vol (- or +) button to scroll through “p” (pm) and 

“a” (am).

9. Press  the menu/ok button to save the setting. 

Saved

 shows in the display.

Telephone Operation

Charge/In Use Indicator on Base

The charge/in use indicator on the base will flash to alert you to an incoming 

call, during paging, or if you have a message waiting from your service provider. 

The indicator will remain lit when a handset is in the base charging or when the 

line is in use.

Making a Call

1. Press the talk/call back button. Dial the desired number.
   

- OR - 

  Dial the number first, then press the talk/call back button.
2. When finished, press the talk/call back button or put the handset back into 

the base cradle to hang up.

NOTE: If you want to delete the pre-dial number you entered, 

press the clear/mute button until all of the digits are erased. 

Answering Calls

1. When the phone rings, press the talk/call back button. 
2. When finished, press the talk/call back button or put the handset back into 

the base cradle to hang up.

NOTE: If you have turned the Auto Talk function on, you can 

pick up the handset from the base to answer the incoming 

call directly, without pressing any buttons.
NOTE: Adjust the handset volume by pressing the cid/vol (- or 

+) button during a call.

Inserting a Pause in the Dialing Sequence

Press the #pause button twice to insert a delay in dialing sequence when a 

pause is needed to wait for a dial tone (for example, after you dial 9 for an 

outside line, or to wait for a computer access tone.) Each pause counts as one 

digit in the dialing sequence, and is shown as 

P

 in the display.

Redial

To quickly redial a number you dialed:
1.  Make sure the phone is 

OFF

 (not in talk mode).

2. Press the talk/call back button.
3. Press the redial button first, then use the cid/vol (- or +) button to select the 

desired redial number.

NOTE: You may choose from 10 last dialed numbers.

4. Press the menu/ok button. The number dials automatically.
   

-OR-

1. Make sure the phone is 

OFF

 (not in talk mode).

2. Press the redial button. Then use the cid/vol (- or +) button to select the 

desired redial number.

NOTE: You may choose from 10 last dialed numbers.

3. Press the talk/call back button. The number dials automatically.

Editing a Redial Record Before Dialing

1.  Make sure the phone is 

OFF

 (not in talk mode).

2. Press the redial button first, then use the cid/vol (- or +) button to select the 

desired redial number.

3. Press the menu/ok button. 
4. Press cid/vol (- or +) button to scroll to 

Select

.

5. Press the menu/ok button to enter edit mode. 
6. Press cid/vol (- or +) button to move the cursor forward or backward. Use the 

touch-tone pad to add digits or press the mute/Clear button to backspace 

and delete one digit at a time. 

7.  After editing, press talk/call back to dial the modified redial number.

Storing a Redial Record in Phone Book

1.  Make sure the phone is 

OFF

 (not in talk mode).

2. Press the redial button first, then use the cid/vol (- or +) button to scroll to the 

desired redial number.

3. Press the menu/ok button. 
4. Press cid/vol (- or +) button to scroll to 

Save number

.

5. Press the menu/ok button to enter edit mode. 
6. 

Enter name

 shows in the display. Input a name. Please refer to section 

“Handset Name” for name editing method.

NOTE: A name must be input otherwise the record cannot be 

stored.

7. Press the menu/ok button to save. 

Saved

 shows in the display. Repeat steps 

2 through 7 to save other records.

Deleting a Redial Record

1.  Make sure the phone is 

OFF

 (not in talk mode).

2. Press the redial button first, then use the cid/vol (- or +) button to select the 

desired redial number.

3. Press the menu/ok button. 
4. Use the cid/vol (- or +) button to scroll to 

Delete?

.

5.  Press the menu/ok button to delete the record showing in the display. 

Confirm?

 shows in the display.

6. Press the menu/ok button again to confirm the deletion. 

Deleted

 shows in 

the display.

NOTE: Press the flash/exit button to return to the standby 

mode without deleting any redial records.

Deleting All Redial Records

1.  Make sure the phone is 

OFF

 (not in talk mode).

2. Use the cid/vol (- or +) button to display any redial record.
3.  Press the menu/ok button. 
4.

 

Use the cid/vol (- or +) button to scroll to 

Delete all?

.

5.  Press the menu/ok button. 

Confirm?

 shows in the display.

6. Press the menu/ok button again to confirm the deletion. 

All deleted

 shows in 

the display.

NOTE: Press the flash/exit button to return to the standby 

mode without deleting any redial records.

Call Timer

After you press the talk/call back button on the handset, the built-in call timer shows 

on the display and counts the length of time of the call in minutes and seconds.

Auto Standby

If you place the handset in the cradle while the handset is off the hook (during a 

call), the call is automatically disconnected.

Ringer On/Off

1. Make sure the phone is 

OFF

 (not in talk mode).

2. Press the clear/muter/ringer on/off button to switch the ringer on or off. 

NOTE: If you turn the ringer OFF, 

RINGER OFF

 shows in the 

display.

Flash

If you subscribe to the combined Call Waiting Caller ID service from your local 

telephone company, you will receive Caller ID information (if available) on Call 

Waiting calls. During a phone call, you will hear a beep to indicate another call 

is waiting on the line and Caller ID information for the waiting call shows on the 

handset display.
•  To connect to the waiting call, press the flash/exit button on the handset, 

and your original call is put on hold.

•  To switch between the two calls, press the flash/exit button.

TIP: Do not press the talk/call

 

back button on the handset to 

activate a custom calling service, such as call waiting, or call 

will disconnect.

Mute

To have a private, off-line conversation, use the MUTE feature. The party on the 

telephone line cannot hear you, but you can hear them.
1.  Press the clear/mute button. The handset display shows

 

MUTE

2. Press the clear/mute button to cancel and return to your phone 

conversation.

Page

The page feature helps you locate a misplaced handset. 
1.  Press the page button on the base. The charge/in use indicator on the base 

flashes; the handset beeps and 

Page 

shows in the handset display.

2.  To cancel the page, press the page button on the base, or press any key on 

the handset. Otherwise the paging will last for 2 minutes.

Receiver Volume Control

When the handset is 

ON

 (in talk mode) you may adjust the receiver volume by 

pressing the cid/vol (- or +) button. There are five volume levels to choose from. 

VOL 1 is minimum and VOL 5 is maximum.

Handset wall 

cradle

talk/call back 

(button)

cid/vol +/- (caller ID/

/- button)

redial (button)

pause#( 

button)

flash/exit 

(button)

clear/mute/ 

ringer on/off 

(button)

format (button)

menu/ok 

(button)

*one* (button)

phonebook (button)

display

I

nstAllIng

 

tHe

 p

Hone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use 

only the Thomson Inc. approved Nickel-metal Hydride 

(Ni-MH) battery model 5-2734, that is compatible with this 

unit.

1.  Locate battery which is packaged inside a plastic bag and is separate from 

the handset.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.

Base Station

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), 

and place your cordless telephone on a level surface, such as a desktop or 

tabletop, or you may mount it on the wall.

2.  Plug one end of the telephone line cord into the TEL LINE jack on the back of 

the base and the other end into a modular jack.

3.  Plug the AC power adaptor into the electrical outlet and the DC connector 

into the jack on the back of the base.

4.  Place the handset in the base cradle. The charge/in use indicator turns on, 

verifying the battery is charging.

5. Allow the phone to charge for 14 hours prior to first use. If you don’t properly 

charge the phone, battery performance is compromised.

CAUTION: Use only the Thomson Inc. 5-2735 power adaptor 

that came with this unit. Using other power adaptors may 

damage the unit. This power adaptor is intended to be 

correctly orientated in a vertical or floor mount position.

Wall Mounting

1. Push the handset hook up and out with your thumb, turn it over, and replace 

it in the slot on the base.

2. Insert the wall mount bracket into the socket at the front side of the unit. 

(To uninstall the wall mount bracket, turn over the base, press and hold the 

button on the bottom of the base and pull out the bracket at the same time.) 

3. Plug one end of the straight telephone line cord into the jack on the bottom 

of the base.

4. Feed the line cord through the groove and plug the end into the modular 

telephone jack.

5. Slip the mounting holes (on the bottom of the base) over the wall plate posts 

and firmly slide the unit down into place. 

p

rogrAmmIng

 

tHe

 t

elepHone

Standby Screen

The handset displays the handset name, date, time, signal and battery status. 

Programming Functions

The system uses a menu structure to give you access to all of the built-in 

features. You may program the following items in main menu: Setup HS., Setup 

BS and Date/Time. 

NOTE: If the handset is not registered, or is out of range, 

Setup BS and Date/Time are not programmable, and 

Unavailable

 displays as you try to enter these two menus.

NOTE: During programming, you may press the mute/Clear 

button at any time to exit the sub-menu and return to the 

main menu, or press flash/exit to exit programming and 

return to standby screen.
NOTE: If no key is pressed for 60 seconds, the handset will 

automatically exit programming and return to standby 

screen.

Setup HS

1. Make sure your phone is 

OFF

 (not in talk mode).

2. Press the menu/ok button to go to the main menu.
3. Press cid/vol (- or +) button to scroll to 

Setup HS

.

4. Press menu/ok button to confirm and you may program the following items: 

Ring Volume, Tones, Auto Talk, Handset Name and Language.

Language

From the Setup HS Menu:

1.  Press the cid/vol (- or +) button to scroll to the 

Language

 sub-menu.

2. Press menu/ok button to enter the menu. 
3. Use the cid/vol (- or +) button to select 

English

Français

 or 

Espanol

. The 

default setting is 

English

.

4. Press the menu/ok button to save your selection. 

Model 27902 

00016676 (Rev. 1 Dom E) 

06-47 

Printed in China

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