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Call Waiting Caller ID 

To receive Caller ID information for a Call Waiting call, 

you must subscribe to the combined Call Waiting Caller 

ID service from your local telephone company. Call 

Waiting Caller ID service allows you to see Caller ID 

information for an incoming call while you are on the 

telephone.

IMPORTANT:

 In order to use all of the Caller ID 

features of this unit, you must subscribe to either the 

standard Name/Number Caller ID Service or Call 

Waiting Caller ID Service. To know who is calling while 

you are on the phone, you must subscribe to Call 

Waiting Caller ID Service.

Receiving and Storing CID 

Records

When you receive a call, the information is transmitted 

by the phone company to your Caller ID telephone 

between the first and second ring. 
When the memory is full, a new call automatically 

replaces the oldest call in memory. 

NEW 

appears in the 

display for calls received that have not been reviewed. 

REPT indicates that a new call from the same number 

was received more than once.

NOTE:

 Check with your local phone company 

regarding name service availability.

Reviewing CID Records

As calls are received and stored, the display is updated 

to let you know how many calls have been received.
•  Press the ( 

 ) button to scroll through the call records 

from the most recent to the oldest.

•  Press the ( 

 ) button to scroll through the call records 

from the oldest to the newest.

Language

Set the display language to show messages in either 

English, Spanish, or French.
1.  Press the FLASH/PROG button until 

SET LANGUAGE

 

shows in the display.

2.  Use the VOL/CID ( 

 or 

 ) arrow buttons or the 

handset touch-tone pad to choose 

1ENG

 (English), 

2FRA

 (French) or 3 

ESP

 (Spanish).

3.  Press FLASH/PROG to store selection.

Area Code

1.  Press the FLASH/PROG button until 

SET AREA CODE

 

shows in the display. --- is the default setting.

2. Use the handset number pad to enter your three digit  

area code.

NOTE:

 If you make a mistake, press the CHAN/DELETE 

button to erase the wrong area code and repeat step 2.

3. Press FLASH/PROG to store selection.

Ringer Tone

You may choose from three different ringer tones.
1.  Press the FLASH/PROG button until 

SET RINGER TONE

 

shows in the display. 1 is the default setting.

2.  Use the VOL/CID ( 

 or 

 ) buttons or the handset 

touch-tone pad to move the arrow to 1, 2 or 3.

3.  Press FLASH/PROG to store selection.

Tone/Pulse Dialing

Set your phone according to the type of service you are 

subscribed to.
1.  Press the FLASH/PROG button until 

SET TONE/PULSE

 

shows in the display. 1TONE is the default setting.

2.  Use the VOL/CID ( 

 or 

 ) buttons or the handset 

touch-tone pad to select 

1TONE

 if you have touch-tone 

service or 

2PULSE

 if you have rotary service.

3.  Press FLASH/PROG to store selection.

Default Setting

You may use the factory default settings or your  

own settings.
1.  Press the FLASH/PROG button until 

DEFAULT 

SETTING

 shows in the display , 

2 NO

 is the default 

setting.

2.  Use the VOL/CID ( 

 or 

 ) buttons or the handset 

touch-tone pad to select 

2 NO

 to use your settings or 

YES

 to restore the factory default settings.

3.  Press FLASH/PROG to store selection. You will hear a 

confirmation tone.

Telephone Operation

Handset Registration

The handset is pre-registered. If your handset is not 

registered, follow these steps:
1.  Make sure the phone is 

OFF

 (not in TALK mode).

2.  Press and hold the FORMAT button on the handset 

until you hear a beep and 

PRESS AND HOLD BASE 

PAGE KEY

 shows in the handset’s display.

3.  Move the handset close to the base.
4.  Press and hold the base PAGE button.

NOTE:

 You must press the PAGE button on the base 

within 2 minutes to continue registration.

5.  You will hear a confirmation tone when the 

registration is complete, and the handset’s display 

shows 

REGISTERED

.

Making a Call

1.  Press the TALK/call back button.
2.  When you hear a dial tone, dial a telephone number.
   

- OR -

  Dial the phone number first, then press the TALK/

call back button.

3.  When finished, press the TALK/call back button again 

or place the handset back in the charge cradle to hang 

up.

Digital Security System

 

Your cordless phone uses a digital security system to 

provide protection against false ringing, unauthorized 

access, and charges to your phone line.

Handset Layout

Introduction

CAUTION: 

When using telephone equipment, 

there are basic safety instructions that should 

always be followed. Refer to the IMPORTANT 

SAFETY INSTRUCTIONS provided with this 

product and save them for future reference.

This telephone has been designed to be simple to use, 

however, you can reach its full potential more quickly 

by taking a few minutes to read this User’s Guide. This 

telephone is a multifunction product for use with the 

Call Waiting Caller ID services available from you local 

telephone company.
Your Call Waiting Caller ID phone stores and displays 

specific information, provided by your local telephone 

company, to subscribers of Caller ID or similar caller 

identification services.
Your Call Waiting Caller ID phone allows you to:
•  View the name and telephone number of a caller.
•  Identify callers before you answer the phone.
•  View the time and date of each incoming call.
•  Store up to 40 Caller ID records sequentially.
•  Know who is calling while you are on the phone or 

when you are away.

•  Screen unwanted calls, eliminate harassment from 

annoying calls, or to get prepared before answering a 

call.

To get the most from your new phone, we suggest that 

you take a few minutes right now to read through this 

User’s Guide. 

IMPORTANT:

 In order to use all of the Caller ID 

features of this phone, you must subscribe to either 

the standard Name/Number Caller ID Service or 

Call Waiting Caller ID Service. To know who is calling 

while you are on the phone, you must subscribe to Call 

Waiting Caller ID Service.

IMPORTANT:

 Because cordless phones operate on 

electricity, you should have at least one phone in your 

home that isn’t cordless, in case the power  in your 

home goes out.

Before You Begin

Parts Checklist

Make sure your package includes  

the items shown here.

1.  Connect one end of the telephone line cord to the 

LINE jack on the bottom of the wall base.

2.  Connect the other end of the telephone line cord to a 

telephone jack on the wall.

3.  Raise the antenna on the wall base.

CAUTION:

 Use only the ATLINKS USA, Inc. 

power adaptor 5-2684 that came with this unit. 

Using other power supplies may damage the unit.

The PHONE jack may be used to connect a parallel phone by 

connecting a second telephone line cord from the PHONE 

jack on the bottom of the wall base to the parallel phone.

Connecting the AC 

(electrical) Power

1.  Plug the wall base into an electrical outlet.
2.  Place the radio unit on a flat surface. Plug the power 

supply into the power jack on the back of the radio 

unit and the other end into an electrical outlet. When 

the radio unit is connected to an electrical outlet, its 

display turns on, and the handset is able to be charged 

in the charging cradle.

NOTE

: If the radio unit is operated by the optional 

4 AA batteries, the handset in the charging cradle 

cannot be charged.

Installing the Handset 

Battery

NOTE:

 You must connect the handset battery before use.

1. Locate battery and battery door which are packaged 

together inside a plastic bag and are separate from the 

handset.

2. Locate the battery compartment on the back of the 

handset.

3. Plug the battery pack cord into the jack inside  the 

compartment.

NOTE :

 It is important to maintain the polarity (black 

and red wires) to the jack inside the compartment. To 

ensure proper battery installation, the connector is 

keyed and can be inserted only one way.

4. Insert the battery pack.
5.  Close the door and fasten the screw to secure battery 

compartment.

6.  Place the handset in the charging cradle of the radio 

unit and charge for 12 hours prior to first use.

NOTE:

 If you don’t properly charge the handset, 

battery performance is compromised.

Radio Set Up

AM Antenna

A built in antenna is used for AM reception.

FM Antenna

For best reception, be sure the antenna is stretched to its 

fullest length. Changing the position of the antenna may 

improve reception.

Turning on the Radio

Turn the VOLUME knob clockwise from OFF position to 

turn on the radio.

Radio Volume

Use the VOLUME knob to adjust the radio volume.

NOTE

: For any of the following tuning functions, the 

unit 

MUST

 be in radio mode as shown on the display. 

If the unit is displaying the time, press any button to 

reach the radio mode.

Band 

Use the AM/FM button to select which broadcast band 

you want the radio to receive.

Changing Stations

Use the TUNE/SEEK ( 

 or 

 ) buttons to change the 

radio station. If you hold down either button for two 

seconds, the radio automatically scans for radio stations.

Storing Preset Stations

1.  Tune in a radio station.
2. Press and hold the MEMORY SET button until a 

memory location displays.

3.  Use the  TUNE/SEEK ( 

 or 

 ) button to select a 

memory location.

4. Press the MEMORY SET button to save the selection. 

(Up to five (5) AM, in addition to, five (5) FM radio 

stations may be stored.)

Using Preset Stations

To listen to a preset radio station on the current band;
1.  Press the MEMORY SET button to enter the selection 

mode.

2.   Use the TUNE/SEEK ( 

 or 

 ) button to select a 

preset station.

Clock Set Up

When the radio unit is plugged into the electrical supply 

or has the optional batteries installed, the clock in 12-

hour format shows in the display. 
While the unit is displaying the clock.
1.  Press and hold the MEMORY SET button until the time 

flashes.

2.  Press the  TUNE/SEEK ( 

 ) button to set the hour.

3.  Press the  TUNE/SEEK ( 

 ) button to set the minute.

4.  Press the MEMORY SET button again to save and exit.

NOTE

: The radio station will display for 15 seconds 

when radio is turned on or after tuning to a new station.

Telephone Set Up

There are five programmable menus available: 

Language, Area Code, Ringer Tone, Tone/Pulse Dialing, 

and Default Setting. 

NOTE:

 To program these settings, the handset must 

be 

OFF

 (not in TALK mode).

Answering a Call

1.  Pick up the handset and press the TALK/call back 

button.

NOTE:

 The TALK/call back button is disabled when 

the handset is in the remote charger cradle.

2. When finished, press the TALK/call back button again 

or place the handset back in the charge cradle to hang 

up.

Redial

While the phone is on, press the REDIAL button to 

immediately redial the last number you dialed (up to 32 

digits). If you get a busy signal, and want to keep dialing 

the number, just press REDIAL again (you don’t have to 

turn the phone off and back on).

Flash

Use the FLASH/PROG button to activate custom calling 

services such as call waiting or call transfer, which 

are available through your local phone company.

TIP:

 Don’t use the TALK/call back button to activate 

custom calling services such as call waiting, or you’ll 

hang up the phone.

Channel Button

While talking, you might need to manually change the 

channel in order to get rid of static. Press and release the 

CHAN/DELETE button to advance to the next channel. 

The current channel number appears on the left side of 

the display.

Temporary Tone

This feature is useful only if you use pulse dialing 

service. Temporary tone dialing enables pulse (rotary) 

service phone users to access touch-tone services 

offered by banks, credit card companies, etc. For 

example, when you call your bank you may need to 

enter your account number. Using the temporary tone 

feature allows you to temporarily switch to touch tone 

mode so you can enter and send your number.
1.  Dial the telephone number and wait for the line to 

connect.

2. When your call is answered, press the *EXIT/TONE 

button on your handset number pad to temporarily 

change from pulse dialing to tone dialing.

3. Follow the automated instructions to get the 

information you need.

4.  Hang up the handset and the phone automatically 

returns to pulse (rotary) dialing mode.

Cancel

Press the *EXIT/TONE button to cancel any command 

you initiated.

Ringer Button 

Three options are available: 

RINGER OFF, LOW

, and 

HIGH

. The default setting is 

RINGER LOW

.

1.  When the phone is 

OFF

 (not in TALK mode), press 

RINGER once to listen to the current ringer tone.

2.  Use the VOL/CID ( 

 or 

 ) buttons to choose the 

ringer level you want.

3.  Press RINGER again to store selection. The desired 

setting shows in the display.

NOTE:

 If you turn the ringer off, the display shows 

RINGER = OFF

 when the phone is in standby mode.

Volume

While talking, press the VOL/CID ( 

 or 

 ) buttons to 

adjust the listening level of the handset’s earpiece. There 

are four volume levels. Press the ( 

 ) button to increase 

the volume level, and press the ( 

 ) button to decrease. 

VOL 1 is the lowest level and VOL 4 is the loudest.

Call Timer

While you are talking on the phone, the total talk time is 

displayed on the bottom line of the display.

27420

Shop Phone Call Waiting 
Caller ID Cordless Telephone 
with AM-FM Radio 
User’s Guide

ATLINKS USA, Inc.

101 West 103rd Street

Indianapolis, IN 46290

© 2005 ATLINKS USA, Inc.

Trademark(s) ® Registered

Marca(s) ®  Registrada(s)

Model 27420

00005065 (Rev. 0 DOM E)

05-31

Printed in China

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

            DO NOT OPEN

WARNING:

 TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Equipment Approval Information

Your telephone equipment is approved for connection to the 

Public Switched Telephone Network and is in compliance 

with parts 15 and 68, FCC Rules and Regulations and the 

Technical Requirements for Telephone Terminal Equipment 

published by ACTA.

Notification to the Local Telephone Company

  On the bottom of this equipment is a label indicating, among 

other information, the US number and Ringer Equivalence 

Number (REN) for the equipment. You must, upon request, 

provide this information to your telephone company.

  The REN is useful in determining the number of devices 

you may connect to your telephone line and still have all of 

these devices ring when your telephone number is called. In 

most (but not all) areas, the sum of the RENs of all devices 

connected to one line should not exceed 5. To be certain 

of the number of devices you may connect to your line 

as determined by the REN, you should contact your local 

telephone company.

  A plug and jack used to connect this equipment to the 

premises wiring and telephone network must comply with 

the applicable FCC Part 68 rules and requirements adopted 

by the ACTA. A compliant telephone cord and modular plug 

is provided with this product. It is designed to be connected 

to a compatible modular jack that is also compliant. See 

installation instructions for details.

Notes 

 

•  This equipment may not be used on coin service provided 

by the telephone company.

•  Party lines are subject to state tariffs, and therefore, you 

may not be able to use your own telephone equipment if 

you are on a party line. Check with your local telephone 

company.

•  Notice must be given to the telephone company upon 

permanent disconnection of your telephone from your line.

•  If your home has specially wired alarm equipment 

connected to the telephone line, ensure the installation 

of this product does not disable your alarm equipment. 

If you have questions about what will disable alarm 

equipment, consult your telephone company or a 

qualified installer.

Rights of the Telephone Company

 

  Should your equipment cause trouble on your line which 

may harm the telephone network, the telephone company 

shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior 

notice is not practicable and the circumstances warrant 

such action, the telephone company may temporarily 

discontinue service immediately. In case of such 

temporary discontinuance, the telephone company must: 

(1) promptly notify you of such temporary discontinuance; 

(2) afford you the opportunity to correct the situation; and 

(3) inform you of your right to bring a complaint to the 

Commission pursuant to procedures set forth in Subpart 

E of Part 68, FCC Rules and Regulations.

  The telephone company may make changes in its 

communications facilities, equipment, operations or 

procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and 

Regulations. If these changes are expected to affect the 

use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in 

writing, to allow you to maintain uninterrupted service.

Licensing

Licensed under US Patent 6,427,009

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid 

Compatibility.

US Number is located on the cabinet bottom 

REN number is located on the cabinet bottom

Modular 

telephone 

line jack

Wall plate

page

page (button)

PAGE/IN USE

indicator

Phone

(jack)

Antenna

NEW CALL #

Caller ID name

Caller ID phone number

Time

Date

New call

Telephone Jack 

Requirements

To use this phone, you need an 

RJ11C type modular telephone 

jack, which might look like the one 

pictured here, installed in your 

home. If you don’t have a modular jack, call your local 

phone company to find out how to get one installed.

INSTALLATION NOTE:

  Some cordless telephones 

operate at frequencies that may cause or receive 

interference with nearby TVs, microwave ovens, and 

VCRs. To minimize or prevent such interference, the 

base of the cordless telephone should not be placed 

near or on top of a TV, microwave ovens, or VCR. 

If such interference continues, move the cordless 

telephone farther away from these appliances.

RINGER 

(button)

Display

TALK/call back 

(button)

FORMAT 

(button)

CHAN/DELETE 

(channel/delete 

button)

REDIAL 

(button)

MEMORY 

(button)

 FLASH/PROG

(flash/program 

button)

#PAUSE 

(button)

VOL/CID 

or

(Caller ID/volume 

buttons)

*EXIT/TONE 

(button)

Radio Unit Layout

Wall Base Layout

MEMORY SET

(button)

AM/FM

(button)

TUNE/SEEK (

 or 

)

(button)

VOLUME

(knob)

Display

Charge 

indicator

Battery 

compartment

(on back)

BLACK WIRE

RED WIRE

BATTERY

PRESS DOWN

FIRMLY

Line

(jack)

Important Installation 

Information

•   Never install telephone wiring during a lightning 

storm.

•   Never install telephone jacks in wet locations unless 

the jack is specifically designed for wet locations.

•   Never touch non-insulated telephone wires or 

terminals, unless the telephone line has been 

disconnected at the network interface.

•   Use caution when installing or modifying telephone 

lines.

•   Temporarily disconnect any equipment connected to 

the phone such as faxes, other phones, or modems.

Important Installation 

Guidelines

•   Install wall base near both a telephone (modular) jack 

and an electrical power outlet.

•   Avoid sources of noise, such as a window by a busy 

street, and electrical noise, such as motors, microwave 

ovens, and fluorescent lighting.

•   Avoid heat sources, such as heating air ducts, heating 

appliances, radiators, and direct sunlight.

•   Avoid areas of excessive moisture or extremely low 

temperature.

•   Avoid dusty locations.
•   Avoid other cordless telephones or personal 

computers.

Installing the Phone

Connecting the Telephone 

Line

Incoming call/

page (indicator)

Radio unit with 

remote charger

Handset 

Telephone 

line cord

Base unit

page

Belt clip

Handset 

battery pack

Handset battery 

compartment 

door

AC power 

adaptor

Charge 

cradle

Finding the Handset

This feature helps locate a misplaced handset.

NOTE:

 This feature will not work if the batteries are 

non-functional.

Press the PAGE button on the base. The handset beeps 

continuously for about two minutes or until you press 

any button on the handset. You may also press PAGE to 

cancel.

NOTE:

 The ringer does not have to be 

ON

 for this 

feature to work.

In Use Indicator Light

The in use indicator is lit when the phone is 

ON

. It 

flashes when you receive a call or when the PAGE button 

is pressed.

Caller (CID) Features

Caller ID (CID) is a service available from your local 

telephone company. For Caller ID to work on this system, 

you must subscribe to Caller ID service from your local 

telephone company. 
This unit receives and displays CID information 

transmitted by your local telephone company. This 

information can include the phone number, date, and 

time; or the name, phone number, date, and time. The 

unit stores up to 40 calls for later review.

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