background image

Volume

When the phone is 

ON

, press the Caller ID/vol ( + or - ) on the handset to adjust the 

volume of the handset’s earpiece. There are four settings. Press the right arrow to 

increase the volume and left arrow to decrease the volume. You will see the volume 

setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.

Mute

Use the format/mute button during a phone conversation to speak privately and off-

line with a third party.
1.  Press the format/mute button on the handset. 

MUTE

 shows in the display, and the 

party on the telephone can not hear your external conversation.

2.  Press format/mute when finished.

Call Transfer

During an external call, you may transfer the call to another handset.
1.  Press the trans/answerer button on originating handset. 

TRANSFERRING

 shows in 

the display. Both handsets will be paged.

2.  Press the trans/answerer or talk/end/call back button on the receiving handset to 

answer the call.

NOTE: To cancel the call transfer, you may press the *exit or the 

trans/answerer button on the originating handset.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you 

must subscribe to either the standard Name/Number Caller ID 

Service or Call Waiting Caller ID Service. To know who is calling 

while you are on the phone, you must subscribe to Call Waiting 

Caller ID Service.

This unit receives and displays information transmitted by your local phone 

company. This information can include the phone number, date, and time; or the 

name, phone number, date, and time. 

Ringer Tone

1.  Press the flash/prog button until 

RINGER TONE

 shows in the display. 

2.  Use the Caller ID/vol ( + or - ) button or the handset number pad to enter your 

selection from Ringer Tone 1, 2, or 3. The default setting is 

“RINGER TONE 1”.

3.  Press the flash/prog button to confirm and to advance to the next menu feature.

Factory Default

This feature allows you to restore the unit’s original settings.
1.  Press the flash/prog button until 

DEFAULT

 shows in the display. 

2.  Use the Caller ID/vol ( + or - ) button to scroll to  YES. The default setting is 

“NO”.

3.  Press flash/prog to confirm. You will hear a confirmation tone.

Cordless Phone Basics

In Use Indicator

The phone is 

ON

 (in TALK mode) when the talk/end/call back indicator on the handset 

and the charge/in use indicator on the base is lit. The handset and base indicators flash 

when you receive a call.

Receiving a Call

1.  To answer a call press the  talk/end/call back button on the handset before you 

begin speaking.

2.  To hang up, press the talk/end/call back button or place the handset in the cradle.

Making a Call

1.  Press the talk/end/call back button and dial the desired number.
   

 

-OR-

  To perform preview dial, dial the number first then press the talk/end/call back 

button.

2.  To hang up, press the talk/end/call back button or place the handset in the cradle.

Redial

1.  Press the talk/end/call back on the handset.
2.  Press the redial button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial the 

number again.

Flash

If you subscribe to the combined Call Waiting Caller ID service from your local 

telephone company you will receive Caller ID information (if available) on Call 

Waiting calls. During a phone call, you will hear a beep to indicate another call 

is waiting on the line and Caller ID information for the waiting call shows on the 

handset display. To connect the waiting call, press the flash/prog button on the 

handset and your original call is put on hold. You may switch back and forth 

between the two calls by pressing the flash/prog button.

TIP: DO NOT use the talk/end/call back button to activate custom 

calling services such as call waiting, or you’ll hang up the phone. 

Channel Button

While talking on the phone, you might need to manually change the channel in order 

to reduce static caused by appliances, such as baby monitors, garage door openers, 

microwave ovens, or other cordless phones. Press and release the del/chan button to 

move to the next clear channel.

Exit

Press the *exit button to cancel any command you initiated.

Paging the Handset

This feature helps to locate a misplaced handset.
1.  Press the page button on the base. The handset will beep for about two minutes 

and PAGING shows on the handsets displays. 

2.  To cancel the page, press the talk/end/call back button on the handset or press 

the page button on the base.

NOTE: You can still page the handset if the ringer is turned off. If 

the batttery is dead, the Paging feature will not work.

Ringer On/Off Switch 

The handset ringer switch may be set to 

ON

 or 

OFF

. If the switch if 

OFF

, the unit 

does not ring. 

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of fire or personal injury, use 

only the Thomson Inc. Nickel-Cadmium battery model 5-2548, 

which is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag 

and are separate from the handsets.

2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside  the compartment.

NOTE: To ensure proper battery installation, the connector is 

keyed and can be inserted only one way.

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone 

jack, which might look like the one pictured here, installed in 

your home. If you don’t have a modular jack, call your local 

phone company to find out how to get one installed.

Installation 

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at 

frequencies that may cause or receive interference with nearby 

TVs, microwave ovens, and VCRs. To minimize or prevent such 

interference, the base of the cordless telephone should not be 

placed near or on top of a TV, microwave oven, or VCR. If such 

interference continues, move the cordless telephone farther 

away from these appliances. 

Certain other communications devices may also use the 5.8 GHz 

frequency for communication, and, if not properly set, these 

devices may interfere with each other and/or your new telephone. 

If you are concerned with interference, please refer to the owner’s 

manual for these devices on how to properly set channels to avoid 

interference. Typical devices that may use the 5.8 GHz frequency 

for communication include wireless audio/video senders, wireless 

computer networks, multi-handset cordless telephone systems, 

and some long-range cordless telephone systems.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, 

microwave ovens, heating appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone 

line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

Model 25861 

5.8 GHz Dual Cordless  

Handset Telephone/

Answering System 

User’s Guide

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone 

Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 

Technical Requirements for Telephone Terminal Equipment published by ACTA.

1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the 

US number and Ringer Equivalence Number (REN) for the equipment. You must, upon 

request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number is 

called. In most (but not all) areas, the sum of the RENs of all devices connected to one 

line should not exceed 5. To be certain of the number of devices you may connect to 

your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone 

network must comply with the applicable FCC Part 68 rules and requirements adopted 

by the ACTA. A compliant telephone cord and modular plug is provided with this 

product. It is designed to be connected to a compatible modular jack that is also 

compliant. See installation instructions for details.

Notes  

• This equipment may not be used on coin service provided by the telephone 

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your 

own telephone equipment if you are on a party line. Check with your local telephone 

company.

• Notice must be given to the telephone company upon permanent disconnection of 

your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, 

ensure the installation of this product does not disable your alarm equipment. If you 

have questions about what will disable alarm equipment, consult your telephone 

company or a qualified installer.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

Handset Layout

Voice Time/Day Stamp

1.  Press and hold the day/check button to set the day of the week and then release.
2.  Press the hour button to set the hour (a.m. or p.m.).
3.  Press the min button to set the minutes. When you press and hold the min button, 

the time advances in 5-minute intervals.

4.  Press and release the day/check button to review the day and time settings.

Speaker Volume

Use the volume ( + or - ) buttons to adjust speaker volume to a comfortable level. L8 

is the maximum and L1 is the minimum level.

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the mic 

(microphone) opening to eliminate as much background noise as possible.
1.  Press and hold the announce button. Hold the button down until you finish the 

announcement.

2.  Begin speaking after you hear the beep. You have up to two minutes of 

recording time.

3.  Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default announcement is 

played instead. To return to the default announcement after you have recorded your 

own outgoing announcement, press the announce button and release it when you 

hear the beep.

Sample Outgoing Announcement

“Hi, this is (use your name here), I can’t answer the phone right now, so please 

leave your name, number and a brief message after the tone, and I’ll get back to 

you. Thanks.”

Reviewing the Announcement

Press and release the announce button to review your outgoing announcement.

Ring Select

Set the RING SELECT switch on the back of the unit to choose the number of times 

you want the phone to ring before the system answers the call. You may choose 3 

rings, 5 ring or TOLL SAVER.

Toll Saver

This feature will inform you if you have new messages when calling the machine 

from a remote phone. If you have new messages, the unit will ring twice before 

answering.  If there are no new messages, it will ring five times. This allows you to 

hang up before the machine answers so that you do not have to pay toll charges.

Handset Setup

There are four programmable menus available: Language, Local Area Code, Ringer 

Tone and Factory Default. When you program these settings, make sure the phone 

is 

OFF

 (not in talk mode). Pressing the *exit button will remove you from the menu 

selection process without changing the feature you are in.

NOTE: You can only use one handset at a time and there are no 

conference or intercom features for this unit.

Display Language   

1.  Press the flash/prog button until 

1ENG 2FRA 3ESP

 shows in the display.

2.  Use the Caller ID/vol ( + or - ) button or the handset number pad to select 1 

(English), 2 (French), or 3 (Spanish). The default setting is

 “1ENG”.

3.  Press the flash/prog button to confirm and to advance to the next menu feature.

Local Area Code

If you enter your local 3-digit area code in the area code menu, your local area code 

does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit 

number. Calls received from outside your local area code will display the full 10-digit 

number.
1.  Press the flash/prog button until 

AREA CODE - - -

 shows in the display. The default 

setting is “- - -”.

2.  Use the handset number pad to enter your 3-digit area code.

NOTE: If you make a mistake, press the del/chan button to erase 

the incorrect area code and repeat step 2.  

3.  Press the flash/prog button to confirm and to advance to the next menu feature.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that temporary 

discontinuance of service may be required. Where prior notice is not practicable and 

the circumstances warrant such action, the telephone company may temporarily 

discontinue service immediately. In case of such temporary discontinuance, the 

telephone company must: (1) promptly notify you of such temporary discontinuance; 

(2) afford you the opportunity to correct the situation; and (3) inform you of your right 

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E 

of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the operation 

of its business and not inconsistent with FCC Rules and Regulations. If these changes 

are expected to affect the use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in writing, to allow you to 

maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This 

device must accept any interference received, including interference that may cause 

undesired operation.
This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not occur 

in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to try to 

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 

that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from 

that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to  operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna or 

transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure 

guidelines when used with the belt clip supplied with this product. Use of other 

accessories may not ensure compliance with FCC RF exposure guidelines.

Thomson Inc.

10330 North Meridian St.

Indianapolis, IN 46290-1024

© 2006 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 25861 

00006517 (Rev. 2 Dom E) 

06-12 unreleased/update only 

Printed in China

Introduction

CAUTION: When using telephone equipment, there are basic 

safety instructions that should always be followed. Refer to 

the IMPORTANT SAFETY INSTRUCTIONS provided with this 

product and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you 

should have at least one phone in your home that isn’t cordless, 

in case the power in your home goes out.

Before You Begin

Parts Checklist

Make sure your package includes the items shown here.

Time

Date

Number of Calls

Caller ID name

Caller ID phone number

Modular 

telephone 

line jack

Wall plate

2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of 

the base and the other end into a modular jack.

3.  Plug the AC power converter into the electrical outlet and the DC connector into 

the jack on the bottom of the base.

4.  Set the ringer switch (on the handset) to ON, and place the handset in the cradle 

on the base.

5.  The in use/charge indicator turns on, verifying the battery is charging. The unit 

will take 20 seconds to register and verify its security code. 

NOTE: In case of a power failure, the handsets may display 

UNAVAILABLE

 when the talk/end/call back button is pressed. You 

must then place both handsets on the main base cradle for 20 

seconds to re-register. 

6.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly 

charge the phone, battery performance is compromised. 

CAUTION: Use only the 5-2512 power adapter that came with 

this unit. Using other power adapters may damage the unit.

Extra Charge Cradle

1.  Plug the extra charging cradle into the electrical outlet.
2.  Place the handset on the charging cradle.
3.  The charge indicator turns on, verifying the battery is 

charging.

4.  Allow the phone to charge for 16 hours prior to first 

use. 

VERY IMPORTANT: BOTH HANDSETS MUST BE REGISTERED TO THE 

MAIN BASE BEFORE USE. After the 2nd handset has charged for 16 

hours, place it on the main base station for 20 seconds, it will then 

automatically register and verify its security code.

Wall Mounting

If you want to mount the phone on a wall, slip the mounting holes (on the back of 

the base) over the wall plate posts, and slide the unit down into place. (Wall plate 

not included.) 

Answering System Setup

This section shows you how to set up your answering system to record incoming 

calls. 

Before

 you begin the setup, you must turn 

ON

 the answering system.

•  Press the ans on/off button to turn the answering system on and off.  The 

message indicator lights when the answering system is on. The indicator 

alternately flashes between CL (clock) and 0, indicating day/time programming is 

needed and 0 messages are stored.

NOTE: The answering system displays “- -” when it is off.

Setting the Voice Prompt Language

The default voice prompt language is English.
•  To change the answering system’s voice prompt language, press and hold the 

skip button for two seconds. The unit announces “SELECCIONADO ESPANOL” 

(Spanish selected).

NOTE: To change to English, press and hold the skip button again 

for 2 seconds. The unit announces “ENGLISH SELECTED”.
NOTE: In remote access mode, the system follows the selected 

language. The voice prompt language cannot be switched 

remotely.

announce 

(button)

volume - or + 

(button)

charge/

in use  

(indicator)

review 

7

 

(button)

ans on/off 

(answerer on/off 

button)

memo (button)

play/stop 

(button)

message indicator

skip 

8

 (button)

delete (button)

page (button)

format/mute 

(button)

Caller ID/vol - or + 

(buttons )

redial (button)

talk/end/call back 

(button)

*exit (button)

del/chan 

(delete/channel 

button)

flash/prog  

(flash/program 

button)

ringer/on-off 

(switch)

#pause (button)

display

review (button)

skip (button)

play/stop (button)

erase (button)

mem (memory 

button)

answerer/trans  

(answerer/transfer 

button)

Base

2 Handsets

2 Belt clips

Line cord

AC power 

adaptor

Base Layout 

Base Station

1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and 

place  your cordless telephone on a level surface, such as a desktop or tabletop, or 

you may mount it on the wall.

2 Handset 

battery packs

2 Battery 

compartment doosr

Charge cradle

black wire

red wire

battery

pack

PRESS DOWN

FIRMLY

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.

Call Waiting Caller ID 

Provided you subscribe to Call Waiting Caller ID service from your phone company; if 

you receive an incoming call and you are already on the phone, a beep indicates the 

presence of a Call Waiting Call on the line. Only the handset that is in use at the time 

of the call will display and store the Call Waiting Caller ID information. 
•  When you hear the call waiting beep in the handset receiver, press the flash/prog 

button to put the current call on hold and answer the incoming call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted between the first 

and second ring. The Caller ID information appears on the display while the phone 

rings, giving you a chance to monitor the information and decide whether or not to 

answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores 

the data for the 40 most recent calls you received so you can see who called while 

you were unavailable. When the 41st call is received, the oldest Caller ID record (1st 

call) is automatically deleted.
You may review the stored information at any time. Calls received since your last 

review show as 

NEW

 in the display. Calls that have not been previously reviewed but 

were received from the same number more than once show as 

REPT

 in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know 

how many calls have been received. To scroll CID records:

1.  Make sure the phone is 

OFF

 (not in talk mode).

2.  Press the Caller ID/vol (-) button to review the newest CID record.
3.  Press the Caller ID/vol (+) button to review the oldest CID record first.

Dialing a CID Number

1.  Make sure the phone is 

OFF

 (not in TALK mode). 

2.  Use the  Caller ID/vol  ( - or + )  button to display the desired record. 
3.  Press the talk/end call back button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone number 

is formatted when it is received, and (b) whether or not you 

previously pre-programmed your local area code into the set up 

menu, you may need to adjust the format of the incoming caller’s 

stored phone number before making the call, press the format/

mute button to adjust the number, and try again

Available formats include:

Number of digits  

Explanation  

Example

Eleven digits 

long distance code “1 ” 

1-317-888-8888

 

+3-digit area code

 

+7-digit telephone number.

Ten digits 

3-digit area code + 

317-888-8888

 

7-digit telephone number.

Seven digits 

7-digit telephone number. 

888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory. 

NOTE: It is important that you format CID records correctly 

BEFORE storing in internal memory as you cannot reformat CID 

records stored in memory.

1. Make sure the phone is 

OFF 

(not in talk mode).

2.  Use the Caller ID/vol (- or +)  button to scroll to the desired CID record.
3.  Press the mem button.
4.  Use the touch-tone pad to enter a memory location (0-9) to store the number in 

that memory location. You will hear a confirmation tone. 

NOTE: If the memory location is occupied, 

REPLACE MEMO? 

is 

displayed, and you must confirm replacement by pressing the 

mem button.
NOTE: Press the *exit button once to keep the previous setting 

(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is 

non-numeric, the unit will not allow this record to transfer to the 

internal user memory. The handset will display 

UNABLE TO STORE

.

To Replace a Stored CID Record

1.  Repeat steps 1 through 4 in Storing CID Records in Internal Memory. After you 

enter the memory location, 

REPLACE MEMO?

 shows in the display.

2. Press the mem button again, and the new CID record replaces the old memory in 

that location. You will hear a confirmation tone.

Deleting a CID Record

1.  Make sure the phone is 

OFF

 (ot in TALK mode).

2.  Use the Caller ID/vol ( - or + ) button to display the CID record you want to delete.
3.  Press del/chan The display shows 

DELETE CALL ID?

4.  Press del/chan again to erase the record and the next Caller ID record shows in 

the display. You will hear a confirmation tone.

NOTE: Press the *exit key to return to the standby mode.

Deleting All CID Records

1.  Make sure the phone is 

OFF

 (not in TALK mode).

2.  Use the Caller ID/vol ( - or + ) button to display any Caller ID record.
3.  Press and hold the del/chan button until 

DELETE ALL? 

shows in the display.

4.  Press del/chan again to erase all records. You will hear a confirmation tone. The 

display shows 

NO CALLS.

NOTE: Press the *exit key to return to the standby mode.

day/check 

(button)

min (minute 

button)

hour (button)

Reviews: