Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
HUMMM...
WHOOSH...
■
The new high efficiency compressor may run faster and longer
than your old refrigerator and you may hear a high-pitched
hum or pulsating sound while it is operating.
■
You may hear a whooshing sound when the doors close.
This is due to pressure equalizing within the refrigerator.
Normal operating sounds.
GEAppliances.com
Newer refrigerators sound different from older refrigerators. Modern refrigerators
have more features and use newer technology.
■
You may hear the fans spinning at high speeds. This happens
when the refrigerator is first plugged in, when the doors are
opened frequently or when a large amount of food is added to
the refrigerator or freezer compartments. The fans are helping
to maintain the correct temperatures.
CLICKS, POPS,
CRACKS and CHIRPS
■
You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the refrigerator
cools to the correct temperature.
■
The compressor may cause a clicking or chirping sound when
attempting to restart (this could take up to 5 minutes).
■
Expansion and contraction of cooling coils during and after
defrost can cause a cracking or popping sound.
■
On models with an icemaker, after an icemaking cycle, you
may hear the ice cubes dropping into the ice bucket.
■
On models with a dispenser, during water dispense, you may
hear the water lines move at initial dispense and after
dispenser button is released.
WATER SOUNDS
■
The flow of refrigerant through the freezer cooling coils may
make a gurgling noise like boiling water.
■
Water dropping on the defrost heater can cause a sizzling,
popping or buzzing sound during the defrost cycle.
■
A water dripping noise may occur during the defrost cycle as
ice melts from the evaporator and flows into the drain pan.
■
Closing the door may cause a gurgling sound due to pressure
equalization.
Do you hear what I hear? These sounds are normal.
For additional information on normal
icemaker operating sounds, see the
About the automatic icemaker
section.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer door pops open
This is normal if, after
•
This indicates that there is a good seal on the freezer
when refrigerator door
popping open, the freezer
door. If the freezer door does not automatically close after
is closed
door closed on its own.
popping open, the rollers need adjusting. See
Rollers and
Leveling Legs.
Door does not close
Leveling legs need adjusting.
•
See
Rollers and Leveling Legs.
by itself
Refrigerator does
Refrigerator in defrost cycle.
•
Wait about 40 minutes for defrost cycle to end.
not operate
Refrigerator control in
•
Move the refrigerator and freezer control to a
0 (off)
position.
temperature setting.
Refrigerator is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Refrigerator is not resting
•
Adjust leveling legs (See
Rollers and Leveling Legs).
(slight vibration
on all four rollers.
is normal)
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Summary of Contents for 18 Series
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