Gateway ML6228, Reference Manual

Page: 96 / 134

CHAPTER 9 : Troubleshooting
90
Double-check the URL or try a different URL. If the error
message still appears, disconnect from the ISP connection and
close your browser, then reconnect and open the browser. If
you still get the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
•
The condition of the telephone lines in your residence
or at your local telephone service
•
The condition of the Internet computers to which you
connect and the number of users accessing those
computers
•
The complexity of graphics and multimedia on Web
pages
•
Having multiple Web browsers open, performing
multiple downloads, and having multiple programs
open on your notebook
People are sending you e-mail messages, but you have not
received any mail
•
Click the receive button in your e-mail program.
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP for
technical support.
Keyboard
A keyboard character keeps repeating or you see a
“Keyboard stuck” or “Key failure” error message
•
Make sure that nothing is resting on the keyboard.
•
Make sure that a key is not stuck. Press each key to
loosen a key that might be stuck, then restart your
notebook.
You are pressing a letter key and a number appears on the
screen
•
The numeric keypad is turned on.
An external keyboard does not work
•
Make sure that the keyboard cable is plugged in
correctly.
Tip
For more information about using your keyboard, see “Using the
keyboard” on page 24 .