Gateway ML6228, Reference Manual

Page: 95 / 134

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The hard drive cannot be accessed, or you see a “General
failure reading drive C” error message
•
If a diskette is in an external diskette drive, eject it and
restart your notebook.
•
Make sure that the hard drive is installed correctly.
Remove it, firmly reinsert it, then restart your notebook.
•
If your notebook has been subjected to static electricity
or physical shock, you may need to reinstall the
operating system.
Internet
You cannot connect to the Internet
•
If you are using a dial-up modem, make sure that the
modem cable is plugged into the modem jack and not
the Ethernet network jack.
-OR-
If you are using a cable or DSL modem, make sure that
the modem cable is plugged into the Ethernet network
jack and not the modem jack.
•
Make sure that you do not have a problem with your
modem. For more information, see
“Modem (dial-up)”
on page 95 .
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP
technical support for help.
You see an “Unable to locate host” message and are unable
to browse the Internet
This problem can occur when you have typed a URL (Web
address) incorrectly, you have lost your Internet connection,
or your ISP is having technical difficulties.
Tip
For more information about removing your hard drive, see
“Replacing the hard drive kit” on page 77 .
Tip
For the location of your modem jack, see “Right” on page 8 . For
the location of your network jack, see “Right” on page 8 .
Help
For more information about troubleshooting Internet
connections, click
Start
, then click
Help and Support
. Type the
keyword troubleshooting connections in the
Search Help
box,
then press
E
NTER
.