Gateway M465, Reference Manual

Page: 116 / 154

CHAPTER 9: Troubleshooting
110
Passwords
Your notebook does not accept your
password
Make sure that C
APS LOCK
and N
UM LOCK
are
turned off, then retype the password.
You forgot your startup password
The password feature (which is set in the BIOS
Setup utility) is very secure, with no easy way to
recover a forgotten password. You must return
your notebook for repair. Call Gateway Customer
Care for instructions.
PC Cards
You installed a PC Card and now your
notebook is having problems
■
Make sure that you have correctly installed
required software for the PC Card. For more
information, see your PC Card’s
documentation.
■
Make sure that the PC Card you installed is
not causing a system resource conflict. For
more information on resource conflicts, see
“Device installation” on page 85 .
Pointing device
See “Touchpad” on page 114 .
Power
Your notebook is not working on AC power
Tips & Tricks
For instructions on
connecting the
AC power adapter, see
“Connecting the
AC adapter” on
page 14 .
■
Make sure that your AC power adapter is
connected correctly to your notebook.