Gateway M465, Reference Manual

Page: 110 / 154

CHAPTER 9: Troubleshooting
104
4
Click the Modem tab, then adjust the
Speaker volume control.
5
Click OK twice to close the Phone and
Modem Options dialog box.
Mouse
See also “Touchpad” on page 114 .
The external mouse does not work
■
Make sure that the mouse cable is plugged
in correctly.
■
Shut down and restart your notebook.
■
Remove all extension cables and switch
boxes.
■
Try a mouse you know is working to make
sure that the mouse port works.
The external mouse works erratically
■
Clean the mouse.
■
Some mouse pad patterns “confuse”
optical mice. Try the mouse on a different
surface.
Networks (wired)
Help and
Support
For more information
about network
troubleshooting, click
Start , then click Help
and Support . Type the
keyword network
troubleshooting in
the Search box, then
click the arrow.
You cannot see the other computers on your
wired Ethernet network
■
Make sure that your Ethernet cable is
plugged into the Ethernet jack on your
notebook. Make sure that the other end is
plugged into a router or cable or DSL
modem.
■
Make sure that all computers are plugged
into a powered electrical outlet and turned
on.