Gateway M405, User Manual

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263
Troubleshooting
www.gateway.com
■ If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■ Eject the diskette from the diskette drive, then press E
NTER
.
Interface/Ports
The notebook does not recognize the PC Card
■
The card is incorrectly inserted. Eject the card and re-insert it with the label
side up. For more information, see
“Adding and removing a PC Card” on
page 232 .
The notebook does not recognize a USB peripheral device
■ The peripheral device is not connected to the notebook correctly. Check
the connection cable, and be sure it is inserted in the correct port on the
notebook or port replicator and the peripheral device.
■ The correct driver is not built into Windows XP. Use the device’s
installation CD or check the manufacturer’s Web site for the correct driver.
Internet
You cannot connect to the Internet
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See
“Back” on page 6 and “Back” on page 248
to make sure that the connections have been made correctly.
■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
If you have the call waiting feature on your telephone line, make sure that
it is disabled.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more
information, see
“Modem (dial-up)” on page 266