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First steps
www.gateway.com
First steps
If you have problems with your notebook, try these things first:
■
Make sure that the AC power adapter is connected to your notebook and
an AC outlet and that the AC outlet is supplying power.
■
If you use a power strip or surge protector, make sure that it is turned on.
■
If a peripheral device (such as a keyboard or mouse) does not work, make
sure that all connections are secure.
■
Make sure that your hard drive is not full.
■
If an error message appears on the screen, write down the exact message.
The message may help Gateway Technical Support in diagnosing and
fixing the problem.
■
If you added or removed peripheral devices, review the installation
procedures you performed and make sure that you followed each
instruction.
■
If an error occurs in a program, see the program’s printed documentation
or the online help.
Software support tools
Your notebook
may
include the following support tool to help you diagnose
and fix problems:
■
PC Doctor
is a comprehensive hardware diagnostic and system information
tool that can test your notebook and determine its configuration.
PC Doctor provides 85 professional diagnostic tests directly from your
notebook.
This support tool is available from Help and Support or by clicking
Start
,
All
Programs
, then clicking
Gateway Utilities
.
Help and
Support
For more information about troubleshooting in
Windows XP, click
Start
, then click
Help and Support
.
Type the keyword
troubleshooting
in the Help and
Support
Search
box
, then click the
arrow.
Summary of Contents for M305
Page 1: ...Gateway M305 Notebook Customizing Troubleshooting user sguide ...
Page 2: ......
Page 10: ...viii ...
Page 24: ...14 Chapter 1 Checking Out Your Gateway M305 www gateway com ...
Page 52: ...42 Chapter 3 Getting Help www gateway com ...
Page 74: ...64 Chapter 4 Windows Basics www gateway com ...
Page 84: ...74 Chapter 5 Using the Internet www gateway com ...
Page 135: ...125 Creating CDs using Nero Express www gateway com The screen you use to add files opens ...
Page 158: ...148 Chapter 7 Sending and Receiving Faxes www gateway com ...
Page 180: ...170 Chapter 9 Travel Tips www gateway com ...
Page 212: ...202 Chapter 11 Networking Your Notebook www gateway com ...
Page 220: ...210 Chapter 12 Moving From Your Old Computer www gateway com ...
Page 238: ...228 Chapter 13 Maintaining Your Notebook www gateway com ...
Page 262: ...252 Chapter 15 Upgrading Your Notebook www gateway com ...
Page 290: ...280 Chapter 16 Troubleshooting www gateway com ...
Page 304: ...294 Appendix A Safety Regulatory and Legal Information www gateway com ...
Page 320: ...310 ...
Page 321: ......
Page 322: ...MAN SYS M305 USR GDE R1 9 03 ...