96
www.gateway.com
Chapter 8: Troubleshooting
■
See the troubleshooting section of this chapter.
■
Have your customer ID, serial number, and order number available,
along with a detailed description of your problem, including the
exact text of any error messages, and the steps you have taken.
■
Make sure that your notebook is nearby at the time of your call. The
technician may have you follow troubleshooting steps.
Telephone numbers
Gateway offers a wide range of customer service, customer care, and
information services.
Automated troubleshooting system
Warning
To avoid bodily injury, do not attempt to troubleshoot your
notebook problem if:
■
Power cords or plugs are damaged
■
Liquid has been spilled into your notebook
■
Your notebook was dropped
■
The case was damaged
Instead, unplug your notebook and contact a qualified
computer technician.
Service description
How to reach
Use an automated menu system and your telephone
keypad to find answers to common problems.
800-846-2118
Summary of Contents for M210
Page 1: ...Gateway Notebook User Guide ...
Page 2: ......
Page 6: ...iv www gateway com ...
Page 14: ...8 www gateway com Chapter 1 Getting Help ...
Page 61: ...Chapter 6 55 Upgrading Your Notebook Adding and replacing memory Replacing the hard drive ...
Page 70: ...64 www gateway com Chapter 6 Upgrading Your Notebook ...
Page 116: ...110 www gateway com Appendix A Safety Regulatory and Legal Information ...
Page 125: ......