Gateway M-6882h, Reference Manual

Page: 139 / 166

www.gateway.com
131
Passwords
Your notebook does not accept your password
Make sure that C
APS LOCK
and N
UM LOCK
are turned off, then
retype the password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is
very secure, with no easy way to recover a forgotten password.
You must return your notebook for repair. Call Gateway
Customer Care for instructions.
Power
Your notebook is not working on AC power
•
Make sure that your AC power adapter is connected
correctly to your notebook. For instructions on
connecting the AC power adapter, see
“Connecting the
AC adapter” on page 18 .
•
If your notebook is plugged into a surge protector, make
sure that the surge protector is connected securely to an
electrical outlet, turned on, and working correctly. To test
the outlet, plug a working device, such as a lamp, into
the outlet and turn it on.
•
Make sure that the AC power adapter cables are free
from cuts or damage. Replace any damaged cables.
Your notebook is not working on battery power
•
Check the power management settings. For more
information about using power management settings,
see
“Changing notebook power settings” on page 72 .
•
Make sure that the battery is installed correctly. For
instructions on inserting your battery, see
“Changing
batteries” on page 67 .
•
Make sure that the battery is fully recharged. For more
information about recharging the battery, see
“Recharging the battery” on page 66 .
•
Make sure that the battery is calibrated correctly. For
instructions on recalibrating your battery, see
“Recalibrating the battery” on page 68 .
•
Let the battery return to room temperature.