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79
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Add-in cards
See
.
Audio
See
.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD
drive
•
Make sure that the disc label is facing up, then try again.
•
Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.
•
If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see
optical drive types” on page 25
•
Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
•
Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.
•
Clean the disc. For more information, see
•
Restart your computer, then enter the BIOS Setup utility
by pressing and holding
F2
while your computer
restarts. Make sure that the IDE controllers are enabled.
•
Make sure that the drive is configured correctly by
following the instructions in the drive documentation.
•
Reinstall the device driver.
8512243.book Page 79 Monday, February 12, 2007 4:35 PM
Summary of Contents for GT5062b
Page 1: ...GATEWAY COMPUTER REFERENCEGUIDE 8512243 book Page a Monday February 12 2007 4 35 PM...
Page 2: ...8512243 book Page b Monday February 12 2007 4 35 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8512243 book Page 4 Monday February 12 2007 4 35 PM...
Page 82: ...CHAPTER 5 Maintaining Your Computer 76 8512243 book Page 76 Monday February 12 2007 4 35 PM...
Page 120: ...CHAPTER 6 Troubleshooting 114 8512243 book Page 114 Monday February 12 2007 4 35 PM...
Page 130: ...APPENDIX A Legal Notices 124 8512243 book Page 124 Monday February 12 2007 4 35 PM...
Page 140: ...134 Index 8512243 book Page 134 Monday February 12 2007 4 35 PM...
Page 141: ...8512243 book Page 135 Monday February 12 2007 4 35 PM...
Page 142: ...MAN GERSHWIN UK REF R1 2 07 8512243 book Page 136 Monday February 12 2007 4 35 PM...