CHAPTER 7: Troubleshooting
84
Internet and networking
Internet
If you do not find a solution to your problem in this section,
the issue may be networking related. See
for more information.
You cannot connect to the Internet
•
If you are using a cable or DSL modem, make sure that
the modem cable is securely plugged into the Ethernet
network jack. See more troubleshooting at
- OR -
If you are using a dial-up modem, make sure that the
modem cable is plugged into the modem jack and not
the Ethernet network jack. See more troubleshooting at
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. For help, contact your
ISP technical support.
•
Your ISP may be having connection problems. Contact
your ISP technical support to determine whether the
Internet outage is widespread (a problem they are trying
to solve).
You see an “Unable to locate host” message and are unable
to browse the Internet
•
You may have typed the URL (Web address) incorrectly.
Check the URL, then enter it again, or try a different URL.
•
Your Web browser may be experiencing problems. Close
your Web browser, then restart it. If that does not allow
you to connect, restart your computer.
•
The problem may be with your network, not the Internet
itself. Check your network cables and network devices
(such as switches, routers, and hubs).
•
Your ISP may be having connection problems. Contact
your ISP technical support to determine whether the
Internet outage is widespread (a problem they are trying
to solve).
Help
For more information about troubleshooting Internet
connections, click
Start
, then click
Help and Support
. Type
troubleshooting connections
in the
Search Help
box, then press
E
NTER
.
8513213.book Page 84 Tuesday, August 26, 2008 5:08 PM
Summary of Contents for FX6710
Page 1: ...8513213 book Page a Tuesday August 26 2008 5 08 PM...
Page 2: ...8513213 book Page b Tuesday August 26 2008 5 08 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8513213 book Page 4 Tuesday August 26 2008 5 08 PM...
Page 48: ...CHAPTER 4 Advanced Hardware Setup 42 8513213 book Page 42 Tuesday August 26 2008 5 08 PM...
Page 116: ...CHAPTER 7 Troubleshooting 110 8513213 book Page 110 Tuesday August 26 2008 5 08 PM...
Page 126: ...APPENDIX A Legal Notices 120 8513213 book Page 120 Tuesday August 26 2008 5 08 PM...
Page 135: ...8513213 book Page 129 Tuesday August 26 2008 5 08 PM...
Page 136: ...MAN JOPLIN FX HW REF GDE R0 8 08 8513213 book Page 130 Tuesday August 26 2008 5 08 PM...