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103

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

See

“Expansion cards” on page 106

Audio

See

“Sound” on page 121

CD or DVD drives

The computer does not recognize a disc or the CD or DVD
drive

•

Make sure that the disc label is facing up, then try again.

•

Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.

•

If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see

“Identifying

optical drive types” on page 27

•

Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.

•

Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.

•

Clean the disc. For more information, see

“Cleaning

optical discs” on page 88

•

Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.

•

Make sure that the drive is configured correctly by
following the instructions in the drive documentation.

•

Reinstall the device driver.

8512728.book Page 103 Wednesday, September 19, 2007 3:44 PM

Summary of Contents for FX540

Page 1: ...REFERENCE GUIDE...

Page 2: ...8512728 book Page b Wednesday September 19 2007 3 44 PM...

Page 3: ...discomfort and injury from repetitive strain 16 Preparing power connections 16 Protecting from power source problems 16 Connecting to a broadband modem or network 17 Connecting a dial up modem 17 Star...

Page 4: ...g your computer for RAID 44 Configuring RAID 45 Getting help 46 Chapter 5 Upgrading Your Computer 47 Preventing static electricity discharge 48 Opening the case 49 Removing the side panel 49 Removing...

Page 5: ...Managing hard drive space 90 Checking hard drive space 90 Deleting unnecessary files 91 Checking the hard drive for errors 92 Defragmenting the hard drive 93 Backing up files 94 Scheduling maintenanc...

Page 6: ...puter 122 Recovering your system 122 Recovering pre installed software and drivers 123 Using Microsoft System Restore 128 Recovering your system to its factory condition 131 Recovering your system usi...

Page 7: ...bout This Reference About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information 8512728 book Page 1 Wednesday September 19...

Page 8: ...ss shown on your computer s label The Support page also has links to additional Gateway documentation and detailed specifications Accessing your online User Guide In addition to this guide your User G...

Page 9: ...l for assistance Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating syste...

Page 10: ...CHAPTER 1 About This Reference 4 8512728 book Page 4 Wednesday September 19 2007 3 44 PM...

Page 11: ...CHAPTER2 5 Checking Out Your Computer Front Back 8512728 book Page 5 Wednesday September 19 2007 3 44 PM...

Page 12: ...drive bay Install any 5 25 inch device into this bay such as an additional optical drive a removable hard drive or a system monitor display Memory card reader optional Insert a memory card from a dig...

Page 13: ...IEEE 1394 ports For more information see Installing a printer scanner or other device on page 35 USB ports Plug USB Universal Serial Bus devices such as a USB external drive printer scanner camera ke...

Page 14: ...e cable to a solid object like a desk or table to prevent your computer from being stolen PS 2 keyboard port PS 2 mouse port Power connector Ethernet network jacks Cable lock slot USB ports Cover rele...

Page 15: ...n into this jack For more information see Learning about the Internet in your online User Guide and Connecting to a broadband modem or network on page 17 PS 2 mouse port Plug a PS 2 mouse into this po...

Page 16: ...into these ports For more information see Installing a printer scanner or other device on page 35 IEEE 1394 port Plug IEEE 1394 also known as Firewire devices such as a digital camcorder into this 6...

Page 17: ...lti screen panel array or you can enable the SLI connection between the two cards so that both cards work as a single card delivering ultra high frame rates for your single gaming monitor For more inf...

Page 18: ...CHAPTER 2 Checking Out Your Computer 12 8512728 book Page 12 Wednesday September 19 2007 3 44 PM...

Page 19: ...onnecting a dial up modem Starting your computer Turning off your computer Restarting rebooting your computer Using the keyboard Using the mouse Using optical drives Using the memory card reader Adjus...

Page 20: ...the floor Adjust the monitor so the screen is perpendicular to your line of sight and the top of the screen is no higher than eye level Place your feet flat on the floor or on a footrest Keep ventilat...

Page 21: ...e appropriate height and the chair helps you maintain good posture Select a flat surface for your computer desk Adjust the height of the computer desk so your hands and arms are positioned parallel to...

Page 22: ...our computer can increase to far above normal levels and cause data loss or system damage Protect your computer and peripheral devices by connecting them to a surge protector which absorbs voltage sur...

Page 23: ...onnect to the Internet or to fax documents To connect the modem 1 Insert one end of the modem cable into the modem jack on the modem at the back of your computer 2 Insertthe otherend of the modem cabl...

Page 24: ...Windows and Customizing Windows in your online User Guide Waking up your computer When you have not used your computer for several minutes it may enter a power saving mode called Sleep While in Sleep...

Page 25: ...the power button If the computer remains in Sleep mode press the power button To turn off your computer 1 Click Start click the arrow next to the lock icon then click Shut Down The computer turns off...

Page 26: ...r computer To restart your computer 1 Click Start click the arrow next to the lock icon then click Restart Your computer turns off then turns on again 2 If your computer does not turn off press and ho...

Page 27: ...re about the function key actions Internet buttons Press these buttons to launch your Internet home page search for files or launch your e mail program Audio playback buttons Press these buttons to pl...

Page 28: ...s Start menu These keys can also be used in combination with other keys to open utilities like F Find Search R Run and E Computer Application key Press this key to access shortcut menus and help assis...

Page 29: ...CROLL LOCK keys are activated Press the corresponding key to activate the function Windows keys Press one of these keys to open the Windows Start menu These keys can also be used in combination with o...

Page 30: ...on the screen This illustration shows the standard mouse As you move the mouse the pointer arrow on the screen moves in the same direction You can use the left and right buttons on the mouse to select...

Page 31: ...mouse Select an object on the screen Position the pointer over the object Quickly press and release the left mouse button This is called clicking Start a program or open a file or folder Position the...

Page 32: ...ce the disc in the tray with the label facing up 3 Press the eject button to close the tray Important When you place a single sided disc in the tray make sure that the label side is facing up If the d...

Page 33: ...DVDs and accessing data DVD RW Installing programs playing audio CDs playing DVDs accessing data and recording video and data to CDs and DVD R or DVD RW discs DVD R RW Installing programs playing aud...

Page 34: ...aying audio CDs playing DVDs accessing data and recording video and data to CDs and DVD RAM DVD R or DVD RW discs Blu ray Disc Installing programs playing audio CDs playing DVDs playing Blu ray Discs...

Page 35: ...old 50 GB of files about 23 hours of standard definition video or about nine hours of high definition video Blu ray Discs can be played on a Blu ray compatible player or a Blu ray drive equipped compu...

Page 36: ...eate video files from home video For more information see your online User Guide Copying optical discs You can copy optical discs to make backups of your data For more information see your online User...

Page 37: ...the drive letter for example the E drive then double click the file name To remove a memory card Wait for the memory card reader access indicator to stop blinking then pull the memory card out of the...

Page 38: ...are using external speakers turn the knob on the front of the speakers OR Use the mute and volume control buttons on the keyboard For more information see Using the keyboard on page 21 To adjust the v...

Page 39: ...r of the window to close it Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume such as the volume used for music and game sounds Help For more informat...

Page 40: ...audio jacks 1 Connect your audio device s to the computer audio jack s 2 Click Start then click Control Panel The Control Panel window opens 3 Click Hardware and Sound Sound the Playback tab then cli...

Page 41: ...r will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your computer will prompt you to install any software t...

Page 42: ...CHAPTER 3 Setting Up and Getting Started 36 8512728 book Page 36 Wednesday September 19 2007 3 44 PM...

Page 43: ...CHAPTER4 37 Advanced Hardware Setup Setting up dual video cards Setting up multiple monitors Setting up RAID 8512728 book Page 37 Wednesday September 19 2007 3 44 PM...

Page 44: ...the side panel by following the instructions in Opening the case on page 49 2 Verify that you have multiple SLI video cards installed in your computer and that the SLI bridge cable is connecting the t...

Page 45: ...trol Panel The NVIDIA Control Panel View Selection dialog box opens this dialog box opens only the first time that you open the NVIDIA Control Panel 6 Click Advanced Settings then click OK The NVIDIA...

Page 46: ...Applications Shutdown Required message box opens click Yes A message appears on the screen notifying you that SLI is enabled Setting up multiple monitors If your computer came with a high end graphic...

Page 47: ...All hard drives have limitations on how fast they can read and write files If half a file is stored on one RAID 0 drive and the other half on another RAID 0 drive each drive only has to read half of t...

Page 48: ...are critical Another drawback is that RAID 0 treats each hard drive as if it has the storage capacity of the smallest drive in the array So if you have three drives 300 GB 250 GB and 200 GB in a RAID...

Page 49: ...pesboth dataand parityinformation error checking information across multiple drives Striping across drives improves overall performance and the parity information provides data protection Because of t...

Page 50: ...recognizes a single drive with 400 GB total capacity Preparing your computer for RAID Setting up RAID on your computer can involve two major steps depending on how your computer has been configured T...

Page 51: ...ity Your computer restarts 6 Install the operating system from the Windows disc that came with your computer Deleting a RAID volume Deleting a RAID volume deletes all files on that volume including op...

Page 52: ...oncepts configuration and maintenance search for RAID FAQ information on the Gateway Technical Support Web site www gateway com or use an Internet search engine to search for RAID configuring RAID RAI...

Page 53: ...l disc drive Replacing the memory card reader Adding or replacing a hard drive Replacing the front fan Replacing the rear fan Replacing the power supply Replacing the heat sink and processor Replacing...

Page 54: ...tatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards...

Page 55: ...d modem network and all peripheral device cables 3 Press the power button for ten seconds to drain any residual power from your computer 4 Remove the security tape if any on the rear edge of the side...

Page 56: ...CHAPTER 5 Upgrading Your Computer 50 6 Lift the cover release lever then swing the side panel away from the computer 8512728 book Page 50 Wednesday September 19 2007 3 44 PM...

Page 57: ...the front bezel To remove the front bezel Push on the three spring tabs grasp the right side of the front bezel then pull the bezel out and away from the case Spring tabs 8512728 book Page 51 Wednesda...

Page 58: ...e bezel go into the slots on the right side of the computer 3 Press the right side of the bezel firmly until it snaps into place Replacing the side panel To replace the side panel 1 Make sure that all...

Page 59: ...placing memory When you upgrade the computer memory make sure that you install the correct type of memory module for your computer Your computer uses DIMM memory To install or replace DIMM memory 1 Re...

Page 60: ...the notches on the new DIMM with the notches on the memory module bank then press the module firmly into the bank The tabs on the sides of the memory module should snap into place to secure the memor...

Page 61: ...on page 49 2 Remove the front bezel by following the instructions in Removing the front bezel on page 51 3 If you are installing a new drive slide the drive release latch toward the back of the comput...

Page 62: ...drive thumbscrew from the optical drive 5 Slide the drive release latch toward the back of the computer to release the drive 6 Slide the drive forward and out of the drive bay Drive thumbscrew 8512728...

Page 63: ...using your notes from Step 3 If you are installing a new drive follow the manufacturer s instructions 10 Replace the front bezel by following the instructions in Replacing the front bezel on page 52 1...

Page 64: ...ace the thumbscrew because it was originally installed for shipping purposes 7 Connect the new card reader cables using your notes from Step 3 8 Replace the front bezel by following the instructions i...

Page 65: ...s release latch toward you to unlock it or it may already be unlocked 3 If you are adding a new drive go to Step 6 OR If you are replacing an existing drive go to the next step 4 Disconnect the drive...

Page 66: ...m Step 4 If you are installing a new drive follow the manufacturer s instructions for connecting it to the system board You can also refer to the following figure for SATA port assignments 8 Replace t...

Page 67: ...your computer For more information on restoring your system see Recovering your system on page 122 Replacing the front fan To replace the front fan 1 Remove the side panel by following the instruction...

Page 68: ...an connection may vary so trace the fan cable from the fan to the system board 4 Remove the fan mount by pressing in on the flat area 1 near the front then rotating the fan mount 2 back 5 Slide the ol...

Page 69: ...ce 8 Reconnect the fan cable to the system board 9 Replace the fan cover 10 Replace the side panel by following the instructions in Replacing the side panel on page 52 Caution Be careful not to catch...

Page 70: ...ctions in Removing the side panel on page 49 2 Disconnect the fan cable from the system board The location of the fan connection may vary so trace the fan cable from the fan to the system board Tools...

Page 71: ...an into the computer and line it up with the screw holes on the back of the computer then replace the screws that secure it to the back of the computer 5 Reconnect the fan cable to the system board 6...

Page 72: ...cket to the computer then slide the bracket down and off the computer 5 Slide the power supply and cables out the back of the computer 6 Insert the new power supply and cables into the case through th...

Page 73: ...essor 1 Remove the side panel by following the instructions in Removing the side panel on page 49 2 For more stability place your computer on its side To avoid scratching the case place it on a towel...

Page 74: ...tely removed 5 Release the processor by pushing down on the lever then lifting the lever completely up Caution The heat sink has Thermal Interface Material TIM located on the bottom of it Use caution...

Page 75: ...paste about the size of half a pea 9 Place the heat sink on the system board then tighten the screws that secure it to the system board 10 Replace the fan cover 11 Return your computer to its upright...

Page 76: ...onnect the cable from the old I O panel board and connect it to the new I O panel board 6 Insert the new I O panel board into the computer then replace the screw 7 Place the front I O assembly onto th...

Page 77: ...emove the side panel by following the instructions in Removing the side panel on page 49 2 Loosen the thumbscrew on the expansion card cover Important Your computer hardware options and port locations...

Page 78: ...e it on a towel or other non abrasive surface 5 If you are replacing a card disconnect any cables that are attached to the card noting their locations and orientation You may have to reconnect the cab...

Page 79: ...sideways Refer to the following illustration for help 8 Reconnect the expansion card cables if any using your notes from Step 5 or if you are adding a new card follow the manufacturers instructions 9...

Page 80: ...4 Shut down your computer 5 Remove the side panel by following the instructions in Removing the side panel on page 49 6 For more stability place your computer on its side To avoid scratching the case...

Page 81: ...Remove the side panel by following the instructions in Removing the side panel on page 49 2 For more stability place your computer on its side To avoid scratching the case place it on a towel or other...

Page 82: ...pull the plastic tabs away from the sides of the memory modules then remove them Caution The heat sink has thermal paste located on the bottom of it Use caution when you remove the old heat sink so y...

Page 83: ...remove the heat sink These screws cannot be completely removed 9 Disconnect the power and data cables from the system board noting their locations and orientation You will reconnect the cables after y...

Page 84: ...e 12 Align the new system board on the standoffs and secure it into the computer case with the screws 13 If your replacement system board does not include a processor go to Step 14 OR If your replacem...

Page 85: ...tem board 16 Install the processor onto the new system board making sure that Pin 1 on the processor indicated by the silk screened arrow on the corner of the processor aligns with Pin 1 on the proces...

Page 86: ...memory modules automatically When a module is secure you hear a click 20 Install the expansion cards into the expansion slots You can slightly seesaw a card end to end to help insert the card but do...

Page 87: ...l the fan cover by following the directions in Replacing the heat sink and processor on page 67 23 Return your computer to its upright position 24 Replace the side panel by following the instructions...

Page 88: ...CHAPTER 5 Upgrading Your Computer 82 8512728 book Page 82 Wednesday September 19 2007 3 44 PM...

Page 89: ...up a maintenance schedule Caring for your computer Cleaning your computer Updating Windows Using BigFix Managing hard drive space Scheduling maintenance tasks Moving from your old computer 8512728 boo...

Page 90: ...schedule Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard dr...

Page 91: ...sy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your computer is safest at temperatures that a...

Page 92: ...free cloth to clean your computer and other parts of your system Do not use household abrasive or solvent cleaners because they can damage the finish on components Your computer is cooled by air circ...

Page 93: ...e a soft cloth and water to clean the screen Dampen the cloth never apply liquid directly to the screen then wipe the screen with the cloth To clean a CRT monitor use a soft cloth and glass cleaner to...

Page 94: ...lways get the most recent updates and fixes to protect your computer and keep it running smoothly Windows Update scans your computer and provides you with a tailored selection of updates that apply on...

Page 95: ...ity alerts and updates from BigFix sites on the Internet Whenever BigFix detects a problem it alerts you by flashing the blue taskbar icon To fix the problem click on that icon to open BigFix To start...

Page 96: ...e to check hard drive space delete unnecessary files defragment files and back up files Checking hard drive space To check hard drive space 1 Click Start then click Computer The Computer window opens...

Page 97: ...Delete unnecessary files such as temporaryfiles and files in the Recycle Bin to free hard drive space To delete unnecessary files 1 Click Start All Programs Accessories System Tools then click Disk C...

Page 98: ...and marks flawed areas on the hard drive so Windows does not use them If you use your computer several hours every day you probably want to run Error checking once a week If you use yourcomputer less...

Page 99: ...stored on the drive can improve hard drive performance While Disk Defragmenter is running do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting proc...

Page 100: ...moving them from the hard drive frees space for new files on the hard drive It also protects you from losing important information if the hard drive fails or you accidentally delete files You should b...

Page 101: ...the Tools tab 3 Click Backup Now then click Run a file backup now 4 Follow the on screen instructions to select a backup storage location and the files and folders to back up Help For more information...

Page 102: ...uler dialog box opens 2 Click Create Basic Task for basic tasks or click Create Task for more complex tasks then follow the on screen instructions to finish setting up and scheduling the task Importan...

Page 103: ...s on the new computer before running Windows Easy Transfer Windows Easy Transfer copies only the software s settings not the software itself to the new computer 2 Click Start All Programs Accessories...

Page 104: ...ck Start then click Documents The Documents folder opens and displays many of your saved personal data files Go to 4 OR In Windows XP click Start then click My Documents The My Documents window opens...

Page 105: ...en click Search The Search Results window opens OR In Windows XP click Start then click Search The Search Results window opens OR In Windows 98 Windows Me or Windows 2000 click Start Find or Search th...

Page 106: ...CHAPTER 6 Maintaining Your Computer 100 8512728 book Page 100 Wednesday September 19 2007 3 44 PM...

Page 107: ...CHAPTER7 101 Troubleshooting Safety guidelines First steps Troubleshooting Restoring your computer Telephone support 8512728 book Page 101 Wednesday September 19 2007 3 44 PM...

Page 108: ...followed each instruction If an error occurs in a program see the program s printed documentation or the online help Warning Never open your computer case while your computer is turned on and while th...

Page 109: ...fy your drive type see Identifying optical drive types on page 27 Your computer may be experiencing some temporary memory problems Shut down and restart your computer Some music CDs have copy protecti...

Page 110: ...hat the disc label is facing up then try again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD drive Clean the disc For more information see Cleani...

Page 111: ...ts that indicate they are working For more information see the documentation that came with your router If you are using a router try rebooting it by unplugging its power cord waiting five seconds the...

Page 112: ...or Gigabit Ethernet 1000 Mbps or 10 100 1000 Mbps A mixture of Ethernet Fast Ethernet and Gigabit Ethernet components will result in your network running at the slowest component speed Expansion cards...

Page 113: ...gularly used to backup media then delete them from the hard drive You see a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the error che...

Page 114: ...ider ISP is set up correctly Contact your ISP technical support for help Make sure that you do not have a problem with your modem For more information Modem dial up on page 114 You see an Unable to lo...

Page 115: ...ernet service provider ISP is set up correctly Contact your ISP for technical support Keyboard The keyboard does not work Make sure that the keyboard cable is plugged in correctly For more information...

Page 116: ...ity ofvideo cables display device screen resolution size of TV age of the TV or the type of TV interlaced or progressive scan can affect the video quality significantly Display type The Media Center i...

Page 117: ...om Screen resolution Many TVs cannot display the high resolution that your computer s video signal uses and may shift scramble or scroll the picture For a better picture on a TV you may need to lower...

Page 118: ...e odd even interlacing This results in a fuller sharper picture and better image quality for viewing and using the computer functions The progressive scan picture is also brighter and easier on your e...

Page 119: ...a Memory error message Use the Memory Diagnostic Tool to inspect your system memory To run the Memory Diagnostic Tool Click Start type Memory Diagnostic Tool then press ENTER Click Restart now and che...

Page 120: ...hone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure...

Page 121: ...sure that the connectors are free from corrosion and all screws in the telephone wall jack are secure You can also call your telephone service and have the telephone line checked for noise or low line...

Page 122: ...priate port on your computer To make sure that the connections have been made correctly see your setup poster or Connecting a dial up modem on page 17 If the modem shares the telephone line with anoth...

Page 123: ...are too loud you can turn down the modem volume To turn down the modem volume 1 Click Start then click Control Panel The Control Panel window opens 2 Click Hardware and Sound then click Phone and Mode...

Page 124: ...bout color uniformity The text on the screen is dim or difficult to read Adjust the brightness and contrast controls Change the screen settings For more information see the Customizing Windows chapter...

Page 125: ...d modem or network on page 17 or Ethernet on page 105 Passwords Your computer does not accept your password Make sure that CAPS LOCK is turned off then retype the password Power Your computer will not...

Page 126: ...printer make sure that you have selected it in the printer setup To set a default printer 1 Click Start then click Control Panel The Control Panel window opens 2 Click Hardware and Sound then click th...

Page 127: ...ake sure that the volume controls are turned up For more information see Adjusting the volume on page 32 Make sure that mute controls are turned off For more information see Adjusting the volume on pa...

Page 128: ...ort Web site If re installing software ordriversdoesnot help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Usin...

Page 129: ...You can recover pre installed software and drivers from a set of recovery discs you must create the discs or by using Gateway Recovery Center Preparing for software and device driver recovery You can...

Page 130: ...very Center then click Gateway Recovery Center The Gateway Recovery Center opens 2 Click Applications and drivers external media then click Next The What would you like to do dialog box opens 3 Click...

Page 131: ...Recovery Center The Gateway Recovery Center opens Important Use a permanent marker to label each disc Software and Driver Recovery along with a shortdescription of which computer the discs are for If...

Page 132: ...click Programs then click Application recovery OR To recover device drivers that were pre installed click Hardware then click Device driver recovery 3 Click the software or driver you want to recover...

Page 133: ...re and drivers using recovery discs 1 Insert a software and driver recovery disc into a CD or DVD drive If an AutoPlay dialog box appears click Run Grc_Vista exe If an AutoPlay dialog box does not app...

Page 134: ...nd saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an addit...

Page 135: ...e window click Repair Windows using System Restore then click Next The Choose a restore point dialog box opens 3 Click the restore point you want click Next then click Finish A confirmation message bo...

Page 136: ...opens 2 On the left side of the window click Create a restore point or change settings then click Next The System Properties dialog box opens to the System Protection tab 3 Click Create The Create a...

Page 137: ...ery Options screen opens If Windows starts to load instead restart the computer and try again 3 Press the arrow keys on your keyboard to select Repair Your Computer then press ENTER Gateway System Rec...

Page 138: ...you install a new hard drive or completely re format your original hard drive you must recover your system using the Windows Vista operating system DVD You also need to recover your computer s pre in...

Page 139: ...puter follow these recommendations before contacting Gateway Customer Care Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power If you use a surge protec...

Page 140: ...eway offers a wide range of customer service Customer Care and information services To access Customer Care services contact Gateway at the telephone number or Web address listed on your computer s Cu...

Page 141: ...w gateway com answers Training Gateway provides the following computer based training Help For more how to information about Windows click Start then click Help and Support Type the keyword practice i...

Page 142: ...CHAPTER 7 Troubleshooting 136 8512728 book Page 136 Wednesday September 19 2007 3 44 PM...

Page 143: ...APPENDIXA 137 Legal Notices Important safety information Regulatory compliance statements Environmental information Notices 8512728 book Page 137 Wednesday September 19 2007 3 44 PM...

Page 144: ...of any kind into the computer ventilation openings Someproductsareequippedwithathree wirepowercordtomakesurethattheproduct is properly grounded when in use The plug on this cord will fit only into a...

Page 145: ...America FederalCommunicationsCommission FCC UnintentionalemitterperFCCPart 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FC...

Page 146: ...inuanceof servicemay be required Thetelephonecompany may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment oper...

Page 147: ...terations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their ow...

Page 148: ...ntenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Cable distribution system should be grounded earthed in accordance with ANSI NFPA 70 the National...

Page 149: ...keep from touching such power lines or circuits Contact with them could be fatal Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system NEC Art 250 Part...

Page 150: ...ingand using the energy saving features of this product where applicable recycling the inner and outer packaging including shipping containers this product was delivered in and by disposing of or recy...

Page 151: ...tered trademarks of their respective companies Macrovisionstatement If your computer has a DVD compatible drive and an analog TV Out port the following paragraph applies This product incorporates copy...

Page 152: ...APPENDIX A Legal Notices 146 8512728 book Page 146 Wednesday September 19 2007 3 44 PM...

Page 153: ...placing 74 bezel removing 51 replacing 52 BigFix 89 Blu ray 6 playing 29 recording 30 broadband connection 17 modem 17 broadband connection connecting 9 buttons See keys and buttons C cable modem 17 c...

Page 154: ...17 center speaker 9 dial up modem 17 digital camera 7 10 35 digital video camera 7 10 35 DSL modem 17 Ethernet 9 17 external audio 9 10 external speakers 10 Firewire 7 10 35 front speaker 10 headphon...

Page 155: ...dem 17 connecting 9 troubleshooting 114 DVD cleaning 88 copying 30 drive 27 inserting 26 playing 29 recording 30 troubleshooting 103 105 DVD drive adding 55 identifying 27 replacing 55 See also optica...

Page 156: ...rodrive 31 IEEE 10 IEEE 1394 port 7 10 35 indicators Caps Lock 22 23 Num Lock 22 23 numeric keypad 22 23 Scroll Lock 22 23 installing battery 74 CD drive 55 devices 35 digital camera 35 digital video...

Page 157: ...enting 93 deleting files 91 extending computer life 85 suggested schedule 84 using Task Scheduler 96 media reader See memory card reader memory adding 53 installing 53 replacing 53 troubleshooting 113...

Page 158: ...button 26 eject hole 26 indicator 26 inserting disc 26 using 26 P Pad Lock indicator 22 23 password troubleshooting 119 PDA memory cards 30 peripheral devices 35 playing audio CD 28 Blu ray Disc 29 DV...

Page 159: ...2 123 software 122 123 Windows 122 123 with Gateway Recovery Center 125 with Windows DVD 132 with Windows System Restore 128 removing files and folders 91 resetting computer 20 restarting computer 20...

Page 160: ...battery replacing 74 system board replacing 75 system identification label 3 T Task Schdeuler 96 techinal support Support 2 technical support tips before contacting 133 telephone support 133 training...

Page 161: ...supply UPS 16 updating Windows 88 UPS 16 USB port 7 10 35 V video playing 29 volume adjusting 32 adjusting dial up modem 117 controls 32 muting 32 troubleshooting 121 W waking computer 18 Windows Prod...

Page 162: ...156 Index 8512728 book Page 156 Wednesday September 19 2007 3 44 PM...

Page 163: ...8512728 book Page 157 Wednesday September 19 2007 3 44 PM...

Page 164: ...MAN FX540 HW REF GDE V R0 9 07 8512728 book Page 158 Wednesday September 19 2007 3 44 PM...

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