CHAPTER 7: Troubleshooting
118
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The mouse works erratically
■
If the mouse pointer begins moving
erratically across the computer display or
becomes difficult to control precisely,
cleaning the mouse will likely improve its
accuracy.
■
Clean the mouse by wiping the bottom
with a clean, damp cloth. Make sure that
the optical sensor is clean and free of
debris.
Networks
You cannot connect to your company
network
Help &
Support
For more information
about network
troubleshooting, click
Start
, then click
Help
and Support
. Type the
phrase
network
troubleshooting
in
the
Search
box, then
click the arrow.
Every network is unique. Contact your company
computer department or network administrator
for help. For more information about setting up
a wired network in your home, see “Networking
Your Computer” in your online User Guide.
Optical disc drives
The computer does not recognize a disc or
the CD or DVD drive
■
Make sure that the disc label is facing up,
then try again.
■
Try a different disc. Occasionally discs are
flawed or become scratched and cannot be
read by the CD or DVD drive.
■
If you are trying to play a DVD, make sure
that you have a DVD drive. To identify your
drive type, see “Identifying drive types” in
your online User Guide.
■
Your computer may be experiencing some
temporary memory problems. Shut down
and restart your computer.
8511781.book Page 118 Tuesday, October 10, 2006 4:41 PM
