Gateway E-6300 User Manual Download

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Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back or side of your computer
includes the product key code for your operating system.

Finding your specifications

For more information about your computer, such as memory size, memory type, and hard
drive size, visit Gateway’s eSupport page at

support.gateway.com

. The eSupport page also

has links to additional Gateway documentation and detailed specifications.

Summary of Contents for E-6300

Page 1: ...User Guide Gateway E 6300...

Page 2: ......

Page 3: ...9 Setting up your computer and computer accessories 19 Sitting at your computer 19 Avoiding discomfort and injury from repetitive strain 20 Protecting from power source problems 20 Checking the voltag...

Page 4: ...43 Cleaning the keyboard 44 Cleaning the monitor 44 Cleaning the mouse 44 Cleaning CDs or DVDs 46 Restoring your system 46 Preventing static electricity discharge 47 Opening the case 48 Removing the...

Page 5: ...your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP IP protocol 86 Setting up a wireless Ethernet network 89 Setting up a wired Ethernet network 96 Configu...

Page 6: ...iv www gateway com...

Page 7: ...Chapter 1 1 Getting Help Using the Gateway Web site Using Help and Support Using Your Computer guide Using Do More With Gateway Using online help Contacting Gateway...

Page 8: ...and automated support Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer To start Help and Support Click Start...

Page 9: ...Base These topics are located on the Microsoft Web site and contain the words you entered in the Search box You must be connected to the Internet to search for and access these topics To view a list...

Page 10: ...ccess most online help information by selecting a topic from a Help menu or by clicking a Help button You can search for information by viewing the help contents checking the index searching for a top...

Page 11: ...5 www gateway com Identifying your computer You can find your computer s serial number on a label on the side of the computer case...

Page 12: ...6 www gateway com...

Page 13: ...ing Out Your Gateway Computer Identifying features Locating your computer model and serial number Locating the Microsoft Certificate of Authenticity Locating the specifications for your computer Purch...

Page 14: ...puter includes the following components Zip drive or memory card reader optional DVD CD drive Headphone jack Power button Power indicator DVD CD drive optional Diskette drive optional USB or IEEE 1394...

Page 15: ...peripheral device on page 30 IEEE 1394 ports optional Plug an IEEE 1394 also known as Firewire or i Link device such as a digital camcorder into these 4 pin IEEE 1394 ports For more information see I...

Page 16: ...tage switch Power connector Ethernet network jack Monitor port Audio in side speaker jack Case cover thumbscrew Headphone front speaker jack Microphone jack Center subwoofer jack optional Rear speaker...

Page 17: ...lug your rear right and left speaker into this optional jack For information on configuring this jack see Configuring the audio jacks on page 28 Ethernet network jack Plug a 10 100 Ethernet network ca...

Page 18: ...ied speakers into this jack Default Stereo out plug your front left and right speakers into this jack If the back of your computer has three audio jacks this jack is the headphone analog speaker line...

Page 19: ...r Gateway Technical Support will need this information if you call for assistance PS 2 mouse port Plug a PS 2 mouse into this port Modem jack optional Plug a modem cable into this jack Important The l...

Page 20: ...r computer includes the product key code for your operating system Finding your specifications For more information about your computer such as memory size memory type and hard drive size visit Gatewa...

Page 21: ...printers Laser printers are better than inkjet printers when you are printing large documents Storage Devices If you need additional storage space or you want to back up your files you can add storag...

Page 22: ...supply UPS protects your computer from data loss during a total power failure A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut...

Page 23: ...rted Using your computer safely Protecting your computer from power source problems Turning your computer on and off Adjusting the volume Configuring audio jacks Connecting the modem and network Insta...

Page 24: ...re on your screen and light shining directly into your eyes Reduce glare by installing shades or curtains on windows and by installing a glare screen filter on your monitor Use soft indirect lighting...

Page 25: ...r use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs Adjust the back of the chair so it supports the lower curve of your spine You can use a p...

Page 26: ...nd peripheral devices The voltage selection for your location is typically set at the factory Use the power selection switch on the back of your computer to set the power supply to 115V or 230V To ver...

Page 27: ...screen instructions to set up your computer 4 Turn on any peripheral devices such as printers or scanners and see the documentation that came with the device for setup instructions Important Your comp...

Page 28: ...luded on your hard drive To access this guide click Start All Programs then click Gateway Documentation Warning When you turn off your computer certain components in the power supply and system board...

Page 29: ...Press CTRL ALT DEL The Task Manager window opens 2 Click the Applications tab then click the program that is not responding 3 Click End Task 4 Click X in the top right corner of the Windows Task Mana...

Page 30: ...nt or to the end of a document Indicators Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Windows keys Press one of these keys to...

Page 31: ...he end of a document Indicators Show if your NUM LOCK CAPS LOCK or SCROLL LOCK keys are activated Press the corresponding key to activate the function Windows keys Press this key to open the Windows S...

Page 32: ...rn off all sound My Documents Opens the My Documents folder You can customize this button to open another program Help Open online help You can customize this button to open another program E mail Ope...

Page 33: ...ing hardware controls If you are using external speakers turn the knob on the front of the speakers OR Use the mute and volume control buttons on the keyboard Tips Tricks For instructions on how to ad...

Page 34: ...u need to configure the audio jacks To configure the audio jacks 1 Connect your audio device s to the computer audio jack s 2 Click Start then click Control Panel The Control Panel window opens If you...

Page 35: ...nications program Connecting to a wired Ethernet network Your computer has a network jack that you can use to connect to a 10 100 wired Ethernet network To connect to a wired Ethernet network 1 Insert...

Page 36: ...s After doing this you can disconnect and reconnect the device at any time Parallel and serial port devices are not plug and play See the device documentation for detailed information and installation...

Page 37: ...Chapter 4 31 Using Drives and Ports Using the diskette drive Using the Zip drive Using the memory card reader Using CD or DVD drives...

Page 38: ...er To use a diskette 1 Insert the diskette into the diskette drive with the label facing up 2 To access a file on the diskette click Start then click My Computer Double click the drive letter for exam...

Page 39: ...also provide an easy way to transfer files between computers if both computers have internal Zip drives or if you have one external portable Zip drive To use a Zip disk 1 Insert the Zip disk into the...

Page 40: ...her Inserting a memory card To use a memory card 1 Insert the memory card into the memory card slot as indicated in the previous table 2 To access a file on the memory card click Start then click My C...

Page 41: ...urn off the computer while the card reader access indicator is blinking You could lose data Also remove the card from the reader before you turn off the computer Important Do not use the remove hardwa...

Page 42: ...ms playing audio CDs and accessing data CD RW drive Installing programs playing audio CDs accessing data and creating CDs DVD CD RW drive Installing programs playing audio CDs accessing data creating...

Page 43: ...your computer to Play music CDs Create MP3 music files from your music CDs Important Some music CDs have copy protection software You may not be able to play these CDs on your computer Important When...

Page 44: ...our hard drive copy or create data CDs and DVDs create music CDs create video DVDs and more Tips Tricks For more information about playing CDs see Playing CDs in Using Your Computer which has been inc...

Page 45: ...intaining Your Computer Caring for your computer Updating Windows Protecting your computer from viruses Cleaning your computer Restoring your system Opening the computer case Adding memory and replaci...

Page 46: ...puter for an extended period of time unplug AC power Updating Windows Windows Update is the online extension of Windows that helps you to keep your computer up to date Use Windows Update to choose upd...

Page 47: ...m to check files and programs that are on diskettes attached to e mail messages or downloaded from the Internet Checking all programs for viruses before installing them Disabling macros on suspicious...

Page 48: ...in the Scan for Viruses area then under Actions click Scan To remove a virus 1 If Norton AntiVirus finds a virus follow all on screen instructions to remove the virus 2 Turn off your computer and leav...

Page 49: ...air that has a narrow straw like extension Cotton swabs A CD or DVD drive cleaning kit Cleaning the exterior Always turn off your computer and other peripherals before cleaning any components Use a d...

Page 50: ...ard does not work after it dries you may need to replace it Cleaning the monitor To clean an LCD or flat panel display monitor use a soft cloth and water to clean the LCD screen Squirt a little water...

Page 51: ...the bottom of the mouse counter clockwise then remove the retaining ring and mouse ball 3 Remove any dust lint or dirt from the mouse ball with a soft cloth 4 Clean the mouse rollers with a cotton sw...

Page 52: ...lable on the backup Restore CDs or DVDs that you created or they are available on the hard drive If you need to restore your computer to the original configuration you can restore from the backup Rest...

Page 53: ...from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold...

Page 54: ...connect the power cord and modem network and all peripheral device cables 3 Press the power button to drain any residual power from your computer 4 Remove the thumbscrew from the side panel cover For...

Page 55: ...49 www gateway com 6 Swing the side panel away from the computer then lift the panel away from the computer...

Page 56: ...50 www gateway com Removing the front bezel To remove the front bezel Position the computer where you can grasp the front bottom edge of the bezel then pull the bezel out and away from the case...

Page 57: ...f the internal cables are arranged inside the case so they will not be pinched when you close the case 2 Align the panel tabs into the bottom case notches then swing the side panel toward the top of t...

Page 58: ...52 www gateway com Replacing the front bezel To replace the front bezel 1 Align the latch pins with the computer latch holes 2 Press the bezel firmly into place...

Page 59: ...puter Your computer uses DIMM memory To install or replace DIMM memory 1 Remove the side panel by following the instructions in Removing the side panel on page 48 2 For more stability place your compu...

Page 60: ...The tabs on the sides of the memory module should secure the memory module automatically When the module is secure you hear a click 6 Replace the side panel by following the instructions in Replacing...

Page 61: ...all the values in the menus and submenus then exit from the utility 4 Shut down your computer 5 Remove the side panel by following the instructions in Removing the side panel on page 48 6 For more sta...

Page 62: ...t until it snaps into place 10 Replace the side panel by following the instructions in Replacing the side panel on page 51 11 Reconnect all external cables and the power cord 12 Turn on your computer...

Page 63: ...Chapter 6 57 Troubleshooting Troubleshooting typical hardware and software problems...

Page 64: ...surge protector make sure that it is turned on If a peripheral device such as a keyboard or mouse does not work make sure that all connections are secure Make sure that your hard drive is not full If...

Page 65: ...Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the CD or DVD drive If you are trying to play a DVD make sure that you have a DVD drive To identify your dr...

Page 66: ...is facing up then try again Try a different disc Occasionally discs are flawed or become scratched and cannot be read by the DVD drive Shut down and restart your computer Clean the disc For more info...

Page 67: ...checking on the diskette For more information see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All Programs the...

Page 68: ...the drive If the light stays on try restarting your computer DVD drives See CD or DVD drives on page 59 File management A file was accidentally deleted If a file was deleted while holding down the SH...

Page 69: ...ing program For instructions on fixing hard drive problems see Checking the hard drive for errors in Using Your Computer which has been included on your hard drive To access this guide click Start All...

Page 70: ...Internet connection or your ISP is having technical difficulties Double check the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browse...

Page 71: ...y failure error message Make sure that nothing is resting on the keyboard Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your computer Liquid spilled...

Page 72: ...ssaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the serv...

Page 73: ...ect call your telephone service The telephone line may be too noisy You cannot connect to the Internet The ISP may be having technical difficulties Contact your ISP for technical support See if the mo...

Page 74: ...e modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has failed to respond the modem did no...

Page 75: ...cable for bent or damaged pins Reinstall the device driver Connect a monitor that you know works to your computer The color is not uniform Make sure that the monitor warms up for at least 30 minutes b...

Page 76: ...monitor documentation or turn off your computer and monitor leave them off for at least a half hour then restart your computer Change the display settings Move the monitor away from sources of electr...

Page 77: ...will not turn on Make sure that your power cord is connected correctly to your computer If your computer is plugged into a surge protector make sure that the surge protector is connected securely to...

Page 78: ...rdware 2 Click Double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then click Set as Default Printer R...

Page 79: ...volume controls are turned up For more information see Adjusting the volume on page 27 Make sure that mute controls are turned off For more information see Adjusting the volume on page 27 If you are...

Page 80: ...74 www gateway com...

Page 81: ...Chapter 7 75 Networking Your Computer Introducing networking Creating an Ethernet network Testing your network Sharing your resources Troubleshooting your Ethernet network...

Page 82: ...py files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using recordable media In addition you can map a drive on a...

Page 83: ...h your computer is as important as network speed Your computer has wireless Ethernet for networking Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office...

Page 84: ...wireless Ethernet is already installed on your computers on page 81 Important Note any antenna placement constraints in the user guide of each type of wireless device in your network Network Type Spe...

Page 85: ...ontrol point for the network Attached to the access point is the cable or DSL modem that provides access to the Internet Each of the computers or Ethernet ready devices communicate with the access poi...

Page 86: ...net connection optional Tips Tricks To add the ability to access a wired Ethernet network to your wireless Ethernet network connect an access point to the router or use a router that has a built in ac...

Page 87: ...2 11b and IEEE 802 11g All wireless Ethernet components must use the same frequency A combination of IEEE 802 11a and IEEE 802 11b or IEEE 802 11a and IEEE 802 11g components will not work Some wirele...

Page 88: ...offices around the world and can be used to build computer networks in the home Ethernet Fast Ethernet or Gigabit Ethernet Ethernet is available at three different speeds Standard Ethernet runs at 10...

Page 89: ...he Internet Equipment you need for a router based wired Ethernet network For a wired Ethernet network you need Two or more computers with Ethernet jacks One router One broadband Internet connection op...

Page 90: ...s on the computers that do not have Ethernet already installed To order wired or wireless Ethernet PCI or PC cards visit the Accessories Store at accessories gateway com Use the documentation that com...

Page 91: ...sers on the network Use a computer name of up to 15 characters with no blank spaces Each computer name must be unique on your network All numeric computer names are not allowed Names must contain some...

Page 92: ...arily assign an IP address to a computer on the network IP Address Internet Protocol IP address is a number that uniquely identifies a computer on the network Subnet Mask Subnet mask is a number that...

Page 93: ...N connection setup click Create a new connection and follow the instructions in the New Connection Wizard 4 Click to select the Internet Protocol TCP IP check box in the This connection uses the follo...

Page 94: ...e the Local Area Connection Properties dialog box 10 Click X to close the Network Connections window 11 Repeat this procedure for every computer on your network Where to go from here If you are settin...

Page 95: ...uctions in Setting up a network using a router on page 96 then go to Step 7 OR If you are not connecting any wired devices to your wireless access point router go to Step 2 2 Plug one end of a straigh...

Page 96: ...ll not be able to connect to your network without knowing the name of your access point Channel In the United States you can specify any channel between 1 and 11 WEP To use WEP wired equivalent privac...

Page 97: ...Network and Internet Connections The Network and Internet Connections window opens 2 Click Double click Network Connections The Network Connections window opens 3 Right click the Wireless Network Con...

Page 98: ...s those used by the access point To configure computer settings with WEP security for an access point wireless Ethernet network 1 With the Wireless Network Connection window open click Change advanced...

Page 99: ...k key and Confirm network key boxes to match those set on the access point OR If the WEP network key is provided automatically then leave the check mark selected in The key is provided for me automati...

Page 100: ...ly happens when you set the access point s Allow Broadcast SSID to associate to No For more information see Configuring the access point on page 89 To manually add an access point wireless Ethernet ne...

Page 101: ...utomatically click to clear The key is provided for me automatically check box then type the network key settings in the Network key and Confirm network key boxes to match those set on the access poin...

Page 102: ...can assign IP addresses to the computers on the network and can provide firewall protection for your network as well Help and Support For more information about configuring a wireless network click S...

Page 103: ...Plug one end of a straight through network cable into any numbered port on the router except the WAN port The WAN port is used to connect the router to the DSL or cable modem and is identified by a l...

Page 104: ...the following values in the appropriate fields Router Name and Domain Name Check with your ISP to see if entries are required in these fields and if so what entries are required Normally leaving the...

Page 105: ...n Internet connection on page 100 Check all physical cable connections Compare the status lights on the front of the router or access point with the patterns described in the router or access point li...

Page 106: ...rocedure uses the Windows XP New Connection Wizard and Internet Explorer The example screens show those screens that typically appear in the course of using the wizard If your Internet connection diff...

Page 107: ...101 www gateway com 3 Click the Connections tab 4 Click Setup The New Connection Wizard opens 5 Click Next The Network Connection Type screen opens...

Page 108: ...en opens 7 Click Set up my connection manually then click Next The Internet Connection screen opens 8 Click the type of Internet connection you are setting up then click Next 9 Click Finish 10 Repeat...

Page 109: ...es or folders If you want to share a drive or folder use the following instructions To share drives or folders 1 Make sure that each computer on your network has Windows file and printer sharing turne...

Page 110: ...o select the Share this folder on the network check box type a shared name in the Shared name box To let other users have full permissions to read and write to the shared drive or folder click to sele...

Page 111: ...View shared drives and folders Map a network drive Open and copy files stored on other network computers Print documents on network printers Viewing shared drives and folders To view shared drives an...

Page 112: ...a network drive 1 Locate the drive or folder by completing the steps in Viewing shared drives and folders on page 105 2 Right click the drive or folder then click Map Network Drive The Map Network Dri...

Page 113: ...t then click My Computer The My Computer window opens 2 Browse to the network drive that contains the file you want to copy 3 Browse to the file you want to copy 4 Click the file 5 Click Edit then cli...

Page 114: ...work obtain information about the network such as the SSID password key and security settings to use and enter that information See Configuring computer settings for an access point on page 92 for ins...

Page 115: ...number you assign between 0 and 254 The first N should be the same for all computers on your network and the second N should be different for all computers on your network The computer does not recog...

Page 116: ...oint Your wireless Ethernet network is running slower than you expect If your wireless Ethernet network is running slower than you expect you should check your network signal strength If you find the...

Page 117: ...ure that both the WAP and the WLAN in the computer have matching WEP keys You are in a wireless network but no available networks are listed in the Windows XP Wireless Networking utility If the networ...

Page 118: ...112 www gateway com...

Page 119: ...Appendix A 113 Safety Regulatory and Legal Information Safety information Regulatory statements Notices...

Page 120: ...n to install the appropriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension c...

Page 121: ...an outlet on a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with...

Page 122: ...116 www gateway com California Proposition 65 Warning Warning This product contains chemicals including lead known to the State of California to cause cancer birth defects or reproductive harm...

Page 123: ...main on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer...

Page 124: ...ce may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Laser safety statement All Gateway syst...

Page 125: ...way com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibi...

Page 126: ...120 www gateway com...

Page 127: ...jack 12 audio CD See CD audio file streaming 76 audio in jack 12 B battery replacing 55 bezel removing 50 replacing 52 broadband connection 30 76 85 connecting 11 C cable modem 30 79 83 89 96 connect...

Page 128: ...eyboard 9 11 12 line in 12 line out 12 microphone 9 12 modem 13 29 monitor 12 mouse 9 12 13 network 11 29 parallel 11 power 11 power cord 11 printer 9 11 12 PS 2 keyboard 11 PS 2 mouse 13 rear speaker...

Page 129: ...net mask 86 ergonomics 18 eSupport 14 Ethernet connecting 29 installing cards 84 installing drivers 84 jack 29 Ethernet jack 11 Ethernet network creating 84 external audio jack 12 F Fast Ethernet 82 f...

Page 130: ...eatures 25 PS 2 port 11 troubleshooting 65 USB port 9 12 keys application 24 25 arrow 24 25 directional 24 25 function 24 25 Multifunction keyboard 25 navigation 24 25 numeric 24 25 Windows 24 25 L la...

Page 131: ...mputers 85 workgroup 85 navigation keys 24 25 network jack 29 testing 99 troubleshooting 71 109 using 105 network connection selecting 77 network jack 11 networking games 77 sharing devices 76 sharing...

Page 132: ...resources sharing 100 restarting computer 23 Resume mode 9 router configuring 98 name 90 98 S safety avoiding repetitive strain 20 caring for computer 40 general precautions 114 guidelines for troubl...

Page 133: ...67 keyboard 65 LCD panel 62 69 memory 65 memory card reader 66 modem 66 monitor 69 mouse 70 network 71 passwords 71 power 71 printer 71 safety guidelines 58 screen 69 screen resolution 69 Web site co...

Page 134: ...38 Windows Update 40 wired Ethernet equipment needed 83 example 83 setting up 96 troubleshooting 109 using 82 wireless Ethernet equipment needed 80 example 79 frequency 78 speed 78 troubleshooting 11...

Page 135: ......

Page 136: ...NSK DWL E6300 USR GDE R0 8 04...

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