www.gateway.com
89
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Add-in cards
See
.
Audio
See
CD or DVD drives
The computer does not recognize a disc or the CD or DVD
drive
•
Make sure that the disc label is facing up or out, then try
again.
•
Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.
•
If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see
optical drive types” on page 27
.
•
Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
•
Clean the disc. For more information, see
.
•
Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.
•
Make sure that the drive is configured correctly by
following the instructions in the drive documentation.
•
Reinstall the device driver.
8512733.book Page 89 Friday, September 21, 2007 4:47 PM
Summary of Contents for E-4620
Page 1: ...REFERENCEGUIDE 8512733 book Page a Friday September 21 2007 4 47 PM...
Page 2: ...8512733 book Page b Friday September 21 2007 4 47 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8512733 book Page 4 Friday September 21 2007 4 47 PM...
Page 92: ...CHAPTER 5 Maintaining Your Computer 86 8512733 book Page 86 Friday September 21 2007 4 47 PM...
Page 128: ...CHAPTER 6 Troubleshooting 122 8512733 book Page 122 Friday September 21 2007 4 47 PM...
Page 138: ...APPENDIX A Legal Notices 132 8512733 book Page 132 Friday September 21 2007 4 47 PM...
Page 148: ...142 Index 8512733 book Page 142 Friday September 21 2007 4 47 PM...
Page 149: ...8512733 book Page 143 Friday September 21 2007 4 47 PM...
Page 150: ...MAN 3BAY MBTX PRO REF GDE V R1 9 07 8512733 book Page 144 Friday September 21 2007 4 47 PM...