Gateway E-3200, Maintaining And Troubleshooting

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66 Maintaining and Troubleshooting Your E-3200 System
Error Messages
This section lists common error messages that may be displayed on your
monitor. These messages often indicate procedural errors such as an
incorrect keystroke or a write-protected diskette. Some messages, however,
may indicate a problem that requires you to consult the troubleshooting
section of this manual.
Error Message Solutions
Access denied. Try saving to a new file or diskette.
Move the write-protection tab over the hole
on the back of the diskette.
Bad command or file
name. Make certain you entered the right
command.
Verify the specified drive and try it again.
If you are trying to exit MS-DOS to return to
Windows, type
EXIT
and press E
NTER
.
Base memory [xxx]
expansion. This is an informational message only. No
action is required.
Checking RAM on disk
controller. Your BIOS configuration is incorrect. Enter
Setup utility and verify the parameter
values.
CD-ROM is not
recognized. See “The CD-ROM drive is not recognized
by the system.” on page 53.
Data error. Run ScanDisk on the reported disk.
Decreasing available
memory. Your BIOS configuration is incorrect. Enter
Setup utility and verify the parameter
values.
Diskette drive is not
recognized. See “The diskette drive is not recognized by
the system.” on page 57.
Diskette drive 0 seek to
track 0 failed. Enter Setup utility and verify the diskette
drive parameters.
Check the diskette drive cables. Make
certain Pin 1 on the cable aligns with Pin 1
on the connector.
Diskette drive reset
failed. Enter Setup utility and verify the diskette
drive parameters.
Check the diskette drive cables. Make
certain Pin 1 on the cable aligns with Pin 1
on the connector.