Gateway E-3200, Maintaining And Troubleshooting

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56 Maintaining and Troubleshooting Your E-3200 System
Modem Problems
The modem is not recognized by the system.
Probable Cause Solution
The modem has not
been added as new
hardware. Add the modem as new hardware.
The modem is not
connected to a live
phone jack. Make certain the line connected to the
modem is live and plugged into the
appropriate port on the modem (line port).
The modem is not
configured with a valid
interrupt or address. Check the system settings for possible
conflicts. If one exists, correct the problem
by selecting an available interrupt and
address.
The phone jack is
shared by another
modem or telephone. If the modem shares the jack with another
device, make certain the other device does
not have the port open (for instance,
someone is on the phone, or another
modem is in use).