Gateway DMP-X User Manual Download Page 89

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Troubleshooting

This chapter describes how to solve common issues you may
experience with your jukebox.

Jukebox

Jukebox does not work

Make sure that the battery still has power. For more information,
see “Charging the battery” on page 14 and “Battery charge” on
page 23.

Summary of Contents for DMP-X

Page 1: ...User Guide Music Jukebox DMP X Series...

Page 2: ...68...

Page 3: ...ware requirements 3 Additional software required 3 Front 4 Top 6 Left 8 Remote control 9 Identifying your model 11 Getting Started with Your Jukebox 13 Charging the battery 14 Using the power switch 1...

Page 4: ...information 34 Creating playlists 36 Connecting and disconnecting the USB cable 38 Connecting the USB cable 38 Disconnecting the USB cable 40 Transferring music to your jukebox 41 Downloading music fr...

Page 5: ...dio 62 Storing an FM radio preset 63 Selecting a preset 65 Connecting your jukebox to a stereo 66 Recording with Your Jukebox 69 Using the control panel 70 Creating a recording 71 Listening to a recor...

Page 6: ...al support 88 Telephone support 88 Internet 88 Safety Regulatory and Legal Information 89 Important safety information 89 Regulatory compliance statements 91 FCC 91 Industry Canada 93 California Propo...

Page 7: ...g Out Your Jukebox This chapter introduces you to the basic features of your jukebox Read this chapter to learn How to identify the features of your jukebox How to locate your jukebox s model and seri...

Page 8: ...DMP X Digital Jukebox Player Compact stereo headphones Remote control Universal Serial Bus USB 2 0 connector cable RCA audio cable for home stereo connection AC adapter Carrying case with belt clip Q...

Page 9: ...ements Microsoft Windows 2000 Windows Me or Windows XP Intel Pentium II 233 MHz processor 40 MB of available hard drive space 64 MB of memory 128 MB recommended USB port Additional software required M...

Page 10: ...4 Front Microphone Scroll wheel Record button LCD panel...

Page 11: ...Using the LCD on page 20 Record button Press this button to record voice memos or other audio using the built in microphone Press this button again to stop recording Scroll wheel Controls your jukebox...

Page 12: ...ent Icon Description Power switch Slide to turn the power on or off or to lock your jukebox For more information see Using the power switch on page 15 Headphone line out remote control jack USB port P...

Page 13: ...sconnecting the USB cable on page 38 Headphone line out remote control jack Plug headphones or amplified speakers into this jack OR Plug the remote control into this jack and plug the headphones into...

Page 14: ...8 Left Component Description Power connector Remove the connector cap then plug the AC adapter into this connector Power connector...

Page 15: ...9 Remote control Play pause Forward Lock Rewind Stop Volume Headphone jack...

Page 16: ...on to stop playing Volume Turn this wheel to adjust the volume Headphone jack Plug the headphones into this jack Play pause Play or pause a music track or voice recording Forward Press this button to...

Page 17: ...echnical Support will need this information if you call for assistance For more information see Technical support on page 88 Important The label shown in this section is for informational purposes onl...

Page 18: ...12...

Page 19: ...g Started with Your Jukebox This chapter provides basic information about using your jukebox Read this chapter to learn how to Charge the battery Turn your jukebox on and off Use the control panel Use...

Page 20: ...ximize playing time To charge the battery 1 Open the cover over your jukebox s power connector For the location of the power connector see Left on page 8 2 Connect the AC adapter to your jukebox s pow...

Page 21: ...charges but it will take longer to charge Switch Position Description ON To turn on your jukebox move the power switch to the ON position You see a welcome screen on the LCD followed be the main menu...

Page 22: ...d the remote control still works OFF To turn off your jukebox move the power switch to the OFF position Note The jukebox automatically turns off after one minute of inactivity in Audio File mode but n...

Page 23: ...17 Using the control panel The control panel performs a variety of functions depending on which mode your jukebox is in Mode Rewind Scroll wheel Back Forward Menu Play Pause...

Page 24: ...to display the Hot Track menu when in Audio File mode or the preset menu when in FM Radio mode Scroll the wheel up or down to highlight a menu item then press the wheel to select the item Rewind Rewin...

Page 25: ...dio station in FM Radio mode Highlight the next item in a menu Back Go back to the previous menu Important If the jukebox does not respond when you press a button you may need to reset it To reset the...

Page 26: ...ut your player appears on the LCD To view additional information about the song being played turn the scroll wheel slightly For more information see Viewing additional information on page 24 Battery c...

Page 27: ...ur jukebox is playing the selected track For more information see Using Audio File mode on page 48 Pause Playback or recording is paused Record The jukebox is recording a voice file as you speak into...

Page 28: ...um Track Book or Recording starting at the track you choose until you press the pause button You can change the Play mode setting For more information see Changing the Play mode on page 52 Current tim...

Page 29: ...at the battery is being charged The battery is fully charged The battery is partially charged The battery has about three minutes of power remaining The battery is plugged into a power source If the i...

Page 30: ...ion To view additional information about the song as well as additional player settings turn the scroll wheel slightly This information is displayed for a few seconds only File type File compression V...

Page 31: ...le with 64 Kbps file compression is considered CD quality Numbers lower than these indicate the file has been compressed and the sound quality may be affected Volume level Use the scroll wheel to chan...

Page 32: ...26...

Page 33: ...jukebox Read this chapter to learn how to Install the Windows Media Player Plug in Create digital music files from a music CD Edit genre artist album and track information Create playlists Connect to...

Page 34: ...ateway DMP X series CD into your computer s CD or DVD drive then follow the on screen instructions Important If you have already downloaded MP3 or WMA files from the Internet or you have already rippe...

Page 35: ...nother medium After the tracks are ripped onto your computer s hard drive you can transfer them to your jukebox Ripping music with Windows Media Player To rip a CD using Windows Media Player Important...

Page 36: ...f a dialog box opens with a list of CD players click Windows Media Player The Windows Media Player opens OR If a dialog box does not open with a list of CD players click Start All Programs or Programs...

Page 37: ...rip the tracks you are finished Windows Media Player rips the tracks and places the WMA files in the My Music folder located inside of the My Documents folder on your computer It may take several min...

Page 38: ...32 6 Click a copy protection option...

Page 39: ...33 7 Click to select the I understand that music copied from CDs is protected by law check box then click Next The Copy Options 2 of 2 dialog box opens...

Page 40: ...s into digital music files and store them on your computer Editing genre artist and album information After you add a CD track as an WMA file to your music library you can edit the track s information...

Page 41: ...35 2 Click Advanced Tag Editor The Advanced Tag Editor dialog box opens 3 Enter information such as track title lead artist album and genre 4 Click OK...

Page 42: ...sic files that you want to listen to You specify the order in which these files will play The jukebox can store up to 20 playlists Each playlist can hold up to 4000 songs You can also create playlists...

Page 43: ...t using Windows Media Player 1 With Windows Media Player open click File then click New Playlist The New Playlist dialog box opens 2 Click a song title in the left hand pane to add it to the playlist...

Page 44: ...le To transfer MP3 and WMA files to your jukebox use the provided USB cable To connect the USB cable 1 Connect the AC adapter to your jukebox and a power source 2 Make sure that your jukebox is turned...

Page 45: ...to your jukebox The USB connector should slide easily into the port Do not use force USB Connected appears on the LCD After you are finished transferring files make sure that you disconnect the USB ca...

Page 46: ...computer If you do not you risk losing files as they are transferring to your jukebox To disconnect the USB cable 1 Click the remove hardware icon in your computer s taskbar 2 Click the option for the...

Page 47: ...ectly from within Windows Media Player Important If you have not already installed the Windows Media Player plug in from the Gateway DMP X series CD complete the instructions in Installing the Windows...

Page 48: ...your jukebox to your computer by following the instructions in Connecting the USB cable on page 38 2 Click Start All Programs or Programs then click Windows Media Player The Windows Media Player opens...

Page 49: ...appears 4 Use the Items to Copy pane to locate the music you want to copy from your hard drive then make sure that the check box next to each title you want to copy is selected 5 Click the arrow butt...

Page 50: ...instructions in Disconnecting the USB cable on page 40 Downloading music from Napster You can download music files from the Napster Web site to your jukebox Important Do not click any titles below th...

Page 51: ...r s hard drive 2 Use Windows Media Player to copy the files to your jukebox For more information see Transferring music to your jukebox on page 41 Downloading audio books from Audible Your jukebox let...

Page 52: ...ected to the Internet 3 Connect your jukebox to your computer with the USB cable For more information see Connecting the USB cable on page 38 4 Access the Audible com Web site and follow instructions...

Page 53: ...47 Listening to Your Jukebox This chapter describes how to listen to your jukebox Read this chapter to learn how to Use Audio File mode Use FM Radio mode...

Page 54: ...48 Using Audio File mode When your jukebox is playing a song in Audio File mode the LCD shows information about the song currently playing...

Page 55: ...current track Release the button at the track time you want Press and release this button to go to the beginning of the current track after 5 seconds of the current track plays Press and release this...

Page 56: ...50 Playing files To play a file 1 Press the MENU button 2 Highlight a playback category then press the scroll wheel to select it You can select Playlist Genre Artist Album Track Audible Audio...

Page 57: ...k or file plays When the track or file is finished your jukebox automatically plays the next track or file in the list you selected based on the currently selected Play mode For information about sett...

Page 58: ...hich tracks are played back for example sequentially repetitively or shuffled randomly To change the Play mode 1 Press the MENU button 2 Highlight Settings then press the scroll wheel to select it 3 H...

Page 59: ...list Genre Artist Album Track Book or Recording Repeat To repeat All Playlist Genre Artist Album Track Book or Recording Shuffle To shuffle All Playlist Genre Artist Album Track Book or Recording Intr...

Page 60: ...book highlight a track or file then press the scroll wheel to select it The track or file plays Using playlists A playlist is a customized list of digital music files that you want to listen to You s...

Page 61: ...laylist 1 With the song playing press the scroll wheel 2 Highlight Add Track to Playlist then press the scroll wheel to select it OR Highlight Add Album to Playlist then press the scroll wheel to sele...

Page 62: ...scroll wheel to select the first letter of the playlist name then press Continue using the scroll wheel to select additional letters of the playlist name then pressing after each letter Press the scr...

Page 63: ...ist in the Playlist submenu then press the scroll wheel to select it 4 Highlight a song in the Playlist list then press to select it The song plays When the song is finished your jukebox automatically...

Page 64: ...layback and then later return to that specific point This feature is particularly useful when listening to an Audible audio book Adding a bookmark To add a bookmark to a track or file 1 With the track...

Page 65: ...2 Highlight Bookmark then press the scroll wheel to select it 3 Highlight Music Bookmarks or Audible Bookmarks then press the scroll wheel to select it 4 Highlight a bookmark then press the scroll whe...

Page 66: ...features to tune and seek stations and to set as many as 12 favorite stations This section describes how to Use the FM radio Store an FM radio preset Select a preset Important The automatic power off...

Page 67: ...automatically stop at a station with good reception Press to tune forward by a frequency of 0 20 MHz Press and hold this button for about two seconds to seek forward and automatically stop at a statio...

Page 68: ...io 1 Attach the remote control to your jukebox 2 Attach the headphones to your jukebox Important If you cannot receive any FM stations make sure that the remote control is connected to the jukebox The...

Page 69: ...o to FM Radio mode 4 Use the control panel and tune to an FM station or select a preset station Storing an FM radio preset You can store up to 12 of your favorite radio stations as presets and use the...

Page 70: ...tion 4 Press the scroll wheel to display the Presets list 5 Highlight the preset number you want to use for the current station 6 To save the station in the selected preset number press and hold the s...

Page 71: ...to an FM radio preset 1 In FM Radio mode press and hold the scroll wheel for about two seconds to display the Preset list 2 Highlight a preset then press the scroll wheel to select it To manually tun...

Page 72: ...to output to headset When you are listening to your jukebox with this option you use the scroll wheel to control the volume level When outputting to an external system you must change the option to L...

Page 73: ...A input jacks on your home stereo system 3 On your jukebox press the MENU button 4 Highlight Settings then press the scroll wheel to select it 5 Highlight Output then press the scroll wheel to select...

Page 74: ...68...

Page 75: ...oice recording by speaking into the internal microphone located on the front of your jukebox For more information see Front on page 4 Voice recordings are stored in WAV format and require approximatel...

Page 76: ...his button to pause or resume playback Press and hold for about two seconds to start a new voice recording Press to move to the previous voice track Press and hold to rewind Press to move to the next...

Page 77: ...not on the remote control The LCD changes to show the recording progress including an icon and a timer 3 Speak clearly and keep an adequate distance from the microphone To pause and resume during reco...

Page 78: ...g started Listening to a recording To play a voice recording 1 Press the MENU button 2 Highlight Voice Recordings then press the scroll wheel to select it 3 Highlight a voice file in the Voice Recordi...

Page 79: ...earance equalizer and sound options To use a menu 1 Press the MENU button 2 Highlight a menu then press the scroll wheel to select it 3 If the menu has options highlight an option then press the scrol...

Page 80: ...hlighting suboptions or list items and pressing the scroll wheel to make your selections 5 If the menu does not close automatically after you complete your selection press the MENU button to return to...

Page 81: ...rtist to Playlist Select a song in the Playlist that you want to play Genre Select a genre then select a song in the genre If a genre does not appear in the Genre Type list or if a song does not appea...

Page 82: ...by the artist based on the selected Play mode Album Select an album then select a song on the album If an album does not appear in the Album list or if a song does not appear in the album you may hav...

Page 83: ...e Recording Delete Recording Bookmarks Select the type of file you want to play starting at a previously set bookmark Music Bookmarks for music files Book Bookmarks for Audible audio book files After...

Page 84: ...uitable for Jazz music Classical is suitable for Classical or Latin music Dance is suitable for Dance music User is the customized setting you specify in the My EQ option My EQ to set up a custom equa...

Page 85: ...it on the LCD j Visualizations to turn on or turn off the hour glass and equalizer visualizations Play Mode specifies how and which tracks are played back Play to play All Playlist Genre Artist Track...

Page 86: ...off This option is disabled when your jukebox is in FM Radio or Menu modes Clock changes the current clock time Output Headset lets you control volume from your jukebox when the headphones or an exte...

Page 87: ...in a small conference room FM Step Size specifies the increment in kHz that your player skips when tuning to radio frequencies Tools Displays information about your jukebox s file system and capacity...

Page 88: ...ed on your jukebox From time to time firmware updates are available on the Gateway Web site at support gateway com Instructions about how to upgrade your jukebox firmware are included with the upgrade...

Page 89: ...escribes how to solve common issues you may experience with your jukebox Jukebox Jukebox does not work Make sure that the battery still has power For more information see Charging the battery on page...

Page 90: ...he Auto Power Timer option For more information see Auto Power Timer on page 80 Buttons do not work Make sure that the power switch is not in the HOLD position Check for a lock icon on the LCD If the...

Page 91: ...ion 9 installed You can install version 9 from the installation CD Make sure that you connected the jukebox to the computer before your started Windows Media Player Files cannot be transferred Make su...

Page 92: ...reconcile click Yes Music files play in the wrong order Playback order is determined by the Play mode you selected For example if Shuffle Track shows on the LCD the tracks are shuffled and played bac...

Page 93: ...ted to the jukebox The FM antenna is built into the remote control Clock The clock shows the incorrect time The time on the clock is updated each time you connect your jukebox to the computer and star...

Page 94: ...ort If you need non tutorial help with your player contact Gateway at 1 888 737 6949 Monday through Friday 7 00 a m through 9 00 p m Central Time Internet For technical support go to the Gateway Suppo...

Page 95: ...side a parked automobile moisture vibration excessive dust and sand Avoid areas with strong magnetic fields Do not use thinner alcohol or benzene when cleaning the jukebox To avoid electrical shock do...

Page 96: ...90 Prolonged use of headphones at high volume may cause hearing damage or ringing in your ears...

Page 97: ...interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio and or telev...

Page 98: ...t 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received incl...

Page 99: ...ulations ICES 003 Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada NMB 003 California Proposition 65 Warning Warning This product c...

Page 100: ...owever changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing...

Page 101: ...Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gatew...

Page 102: ...ion Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the t...

Page 103: ...68...

Page 104: ...MAN DMP X20 USR GDE R1 11 03...

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