CHAPTER 6: Troubleshooting
82
Keyboard
The keyboard does not work
•
Make sure that the keyboard cable is plugged in
correctly. For more information, see your computer’s
setup poster.
•
If you are using a keyboard with a PS/2 plug, restart your
computer.
•
Remove all extension cables and switch boxes.
•
Clean the keyboard by using an aerosol can of air with
a narrow, straw-like extension to remove dust and lint
trapped under the keys.
•
Try a keyboard that you know works to make sure that
the keyboard port works.
A keyboard character keeps repeating or you see a
“keyboard stuck” or “key failure” error message
•
Make sure that nothing is resting on the keyboard.
•
Make sure that a key is not stuck. Press each key to
loosen a key that might be stuck, then restart your
computer.
Liquid spilled in the keyboard
•
If you spilled liquid in the keyboard, turn off your
computer and unplug the keyboard. Clean the keyboard
and turn it upside down to drain it. Let the keyboard dry
before using it again. If the keyboard does not work after
it dries, you may need to replace it.
Memory
You see a “Not enough memory” error message
•
Close all programs, then restart your computer.
Help
For more information about troubleshooting memory errors, click
Start
,
then click
Help and Support
. Type
memory error
in the
Search Help
box,
then press
E
NTER
.
8512980.book Page 82 Thursday, March 6, 2008 1:30 PM
Summary of Contents for Computer
Page 1: ...REFERENCEGUIDE 8512980 book Page a Thursday March 6 2008 1 30 PM...
Page 2: ...8512980 book Page b Thursday March 6 2008 1 30 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8512980 book Page 4 Thursday March 6 2008 1 30 PM...
Page 38: ...CHAPTER 3 Setting Up and Getting Started 32 8512980 book Page 32 Thursday March 6 2008 1 30 PM...
Page 106: ...CHAPTER 6 Troubleshooting 100 8512980 book Page 100 Thursday March 6 2008 1 30 PM...
Page 116: ...APPENDIX A Legal Notices 110 8512980 book Page 110 Thursday March 6 2008 1 30 PM...
Page 125: ...8512980 book Page 119 Thursday March 6 2008 1 30 PM...
Page 126: ...MAN GERSHWIN XP HW REF GDE R0 3 08 8512980 book Page 120 Thursday March 6 2008 1 30 PM...