76 Maintaining and Troubleshooting the Gateway ALR 7200 Server
Hard Disk Problems
The SCSI drive is not recognized by the system.
The IDE drive is not recognized by the system.
Probable Cause
Solution
The primary IDE device
may be disabled.
Restart your computer, and then press
F1
to
enter the setup program. From the
Peripheral
Configuration | Advanced
menu, set the
Primary
IDE Interface
and
Primary IDE Status
to
Enabled
.
The SCSI bus is not
properly terminated.
Make certain the last device on the SCSI
chain is properly terminated.
The drive is configured
with a conflicting SCSI
address.
Change the device’s SCSI address to one that
is not currently being used by the system.
The cables are not
connected correctly.
Open the system and check the cable
connections.
Probable Cause
Solution
The primary IDE device
may be configured
incorrectly.
Restart your computer, and then press
F1
to
enter the setup program. From the
Main
menu,
set the
Primary IDE Master
to
Auto
Configured
.
The drive may not be
configured properly.
Consult the hard disk user’s guide for
instructions on how to configure the drive.
The drive cables are not
connected properly.
Open the system and check all cables
connected to the controller card.
The drive controller is
not seated properly.
Open the system and reseat the drive
controller.
3436.book Page 76 Friday, August 7, 1998 10:23 AM
