Gateway 930 series, System Manual

Page: 119 / 160

CD drive problems
111
CD drive problems
An audio CD produces no sound.
Probable cause Solution
The CD is loaded incorrectly Make sure the label is facing up, then try again.
The speakers are not
connected Make sure the speaker cables are connected
properly and securely.
The speaker volume is turned
down Check the volume control and turn it up if
necessary.
The speakers may be muted
through the Multimedia
volume control Click the speaker icon on the task bar. Make
sure the Mute check box is not selected.
The speakers may be faulty Connect a set of headphones to the line out
jack to test the output. If they work, replace the
speakers.
The sound card may not be
installed correctly Open the system, then reseat the sound card.
Make sure the cables are connected properly.
Some systems do not have sound cards
because sound capabilities are built into the
system board.
The CD drive audio cable
may be installed incorrectly Open the system and make sure the cables
are connected properly. Some systems do not
have sound cards because sound capabilities
are built into the system board.
8508088.book Page 111 Thursday, November 1, 2001 9:35 AM