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5

Opening the Family Media Center case

www.gateway.com

Opening the Family Media 
Center case

Use the following instructions to remove Family Media Center components and 
replace them with replacement parts.

To open the Family Media Center case:

1

Follow the instructions in “Preventing static electricity discharge” on 
page 3.

2

Shut down your Family Media Center, then disconnect the power cord and 
modem, network, and all peripheral device cables.

3

Press the power button to drain any residual power from your Family Media 
Center.

4

Remove the three cover screws.

Warning

To avoid exposure to dangerous electrical voltages and 
moving parts, turn off your Family Media Center, then 
unplug the power cord and modem cable before opening 
the case.

Screw

Screw

Screw

8509776.book  Page 5  Monday, January 5, 2004  2:54 PM

Summary of Contents for 901 Series

Page 1: ...Gateway 901 Series Family Room Media Center replacementguide...

Page 2: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u...

Page 3: ...8509776 book Page ii Monday January 5 2004 2 54 PM...

Page 4: ...drive module 18 Replacing the hard drive 20 Replacing the power supply 23 Replacing the modem card 27 Replacing the video card 29 Replacing the audio card for FMC 901X model only 31 Replacing the TV...

Page 5: ...ii 8509776 book Page ii Monday January 5 2004 2 54 PM...

Page 6: ...es and regulatory notices see the user guide 2003 Gateway Inc All rights reserved Gateway Gateway Country the Gateway stylized logo and the black and white spot design are trademarks or registered tra...

Page 7: ...ke sure that the table top is large enough to hold each component as you remove it Use bright lighting to make part identification easier Keep your work surface free from clutter and dust that may dam...

Page 8: ...Center are extremely sensitive to static electricity also known as electrostatic discharge ESD Before replacing components follow these guidelines Turn off the Family Room Media Center Wear a groundi...

Page 9: ...s because only the inside of the bags provide electrostatic protection Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface Preparing the Fa...

Page 10: ...discharge on page 3 2 Shut down your Family Media Center then disconnect the power cord and modem network and all peripheral device cables 3 Press the power button to drain any residual power from yo...

Page 11: ...he cover about 1 inch toward the back of the case then lift the cover from the case Tips Tricks If the cover is difficult to remove press down on the front corners of the cover then slide the cover to...

Page 12: ...1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case 2 Set the cover on the case with about a 1 inch gap between the cover and t...

Page 13: ...ions in Preventing static electricity discharge on page 3 2 Shut down your Family Media Center then disconnect the power cord and modem network and all peripheral device cables 3 Press the power butto...

Page 14: ...e front bezel then remove the front bezel 7 Align the three latches on the bottom of the replacement front bezel with the latch slots on the bottom of the case Tips Tricks It may be helpful to release...

Page 15: ...e cables Replacing the DVD drive To replace the DVD drive 1 Follow the instructions in Preventing static electricity discharge on page 3 2 Shut down your Family Media Center then disconnect the power...

Page 16: ...ing the DVD drive www gateway com 6 Remove the two screws that secure the DVD drive bracket in the case 7 Lift the DVD drive bracket away from the case Screws 8509776 book Page 11 Monday January 5 200...

Page 17: ...eway com 8 Turn the bracket over then disconnect the IDE cable and power cable 9 Remove the four screws that secure the DVD drive in the bracket There are two screws on each side of the bracket Screws...

Page 18: ...he IDE cable and power cable 14 Reinstall the two screws that secure the DVD drive bracket in the case 15 Reinstall the front bezel by following the instructions in Replacing the front bezel on page 8...

Page 19: ...Press the power button to drain any residual power from your Family Media Center 4 Remove the case cover by following the instructions in Opening the Family Media Center case on page 5 5 Remove the fr...

Page 20: ...ose the DVD drive tray 12 Reinstall the DVD drive by following the instructions in Replacing the DVD drive on page 10 13 Reinstall the front bezel by following the instructions in Replacing the front...

Page 21: ...esidual power from your Family Media Center 4 Remove the case cover by following the instructions in Opening the Family Media Center case on page 5 5 Remove the front bezel by following the instructio...

Page 22: ...g the Family Media Center case on page 7 12 Reconnect the power cord and modem network and all peripheral device cables Replacing the hard drive duct To replace the hard drive duct 1 Follow the instru...

Page 23: ...er cord and modem network and all peripheral device cables Removing the hard drive module To replace the hard drive module 1 Follow the instructions in Preventing static electricity discharge on page...

Page 24: ...rd drive duct by following the instructions in Replacing the hard drive duct on page 17 6 Disconnect the power cable and IDE cable 7 Remove the two screws located on the top and side of the drive modu...

Page 25: ...uct on page 17 11 Reinstall the case cover by following the instructions in Closing the Family Media Center case on page 7 12 Reconnect the power cord and modem network and all peripheral device cable...

Page 26: ...r case on page 5 5 Remove the hard drive duct by following the instructions in Replacing the hard drive duct on page 17 6 Remove the hard drive module following the instructions in Removing the hard d...

Page 27: ...ll the hard drive module by following the instructions in Removing the hard drive module on page 18 12 Reinstall the hard drive duct by following the instructions in Replacing the hard drive duct on p...

Page 28: ...case cover by following the instructions in Opening the Family Media Center case on page 5 5 Remove the front bezel by following the instructions in Replacing the front bezel on page 8 6 Disconnect th...

Page 29: ...www gateway com 9 Disconnect the power cables connected to the system board 10 Disconnect the video card power cable 11 If there are other power cables that have not been disconnected disconnect them...

Page 30: ...com 12 Remove the two screws that secure the power supply to the bottom of the case 13 Remove the three screws that secure the power supply to the back of the case Screws Screw Screw Screw 8509776 bo...

Page 31: ...he case 18 Connect the power cables to the system board 19 Connect the power cable to the hard drive by following the instructions in Removing the hard drive module on page 18 20 Reinstall the hard dr...

Page 32: ...the instructions in Preventing static electricity discharge on page 3 2 Shut down your Family Media Center then disconnect the power cord and modem network and all peripheral device cables 3 Press the...

Page 33: ...elp insert the card but do not bend the card sideways 8 Secure the modem card with the screw you removed in Step 5 9 Reinstall the case cover by following the instructions in Closing the Family Media...

Page 34: ...ower cord and modem network and all peripheral device cables 3 Press the power button to drain any residual power from your Family Media Center 4 Remove the case cover by following the instructions in...

Page 35: ...e case 8 Remove the video card You can slightly seesaw the card end to end to loosen the card but do not bend the card sideways Warning Do not touch the contacts on the bottom part of the video card T...

Page 36: ...the instructions in Closing the Family Media Center case on page 7 14 Reconnect the power cord and modem network and all peripheral device cables Replacing the audio card for FMC 901X model only To r...

Page 37: ...ay Family Media Center Components www gateway com 5 Disconnect the two audio cables on the audio card 6 Remove the screw that secures the audio card to the case Screw 8509776 book Page 32 Monday Janua...

Page 38: ...o not bend the card sideways 9 Connect the two audio cables on the audio card 10 Secure the audio card with the screw you removed in Step 6 11 Reinstall the case cover by following the instructions in...

Page 39: ...3 2 Shut down your Family Media Center then disconnect the power cord and modem network and all peripheral device cables 3 Press the power button to drain any residual power from your Family Media Ce...

Page 40: ...to loosen the card but do not bend the card sideways Tips Tricks The tuner card has long connectors on the back of the card that may make it difficult to remove After the card is out of the card slot...

Page 41: ...that you install the correct type of memory module for your Family Media Center Your Family Media Center uses DIMM memory To replace the memory 1 Follow the instructions in Preventing static electric...

Page 42: ...uctions in Replacing the video card on page 29 9 Gently pull the plastic tabs away from the sides of the memory module and remove it 10 Align the notches on the new DIMM with the notches on the memory...

Page 43: ...ral device cables Replacing the housing fan To replace the housing fan 1 Follow the instructions in Preventing static electricity discharge on page 3 2 Shut down your Family Media Center then disconne...

Page 44: ...acing the housing fan www gateway com 7 Disconnect the housing fan cable from the system board 8 Remove the four housing fan screws Screw Screw Screw Screw 8509776 book Page 39 Monday January 5 2004 2...

Page 45: ...the instructions in Replacing the front bezel on page 8 13 Reinstall the case cover by following the instructions in Closing the Family Media Center case on page 7 14 Reconnect the power cord and mode...

Page 46: ...e the front bezel by following the instructions in Replacing the front bezel on page 8 6 Remove the DVD drive bracket by following the instructions in Replacing the DVD drive on page 10 You do not nee...

Page 47: ...ollowing the instructions in Replacing the DVD drive on page 10 14 Reinstall the front bezel by following the instructions in Replacing the front bezel on page 8 15 Reinstall the case cover by followi...

Page 48: ...the instructions in Opening the Family Media Center case on page 5 5 Remove the front bezel by following the instructions in Replacing the front bezel on page 8 6 Disconnect the two cables connected...

Page 49: ...stall the case cover by following the instructions in Closing the Family Media Center case on page 7 14 Reconnect the power cord and modem network and all peripheral device cables Replacing the batter...

Page 50: ...arge on page 3 5 Disconnect the power cord and modem network and all peripheral device cables 6 Press the power button to drain any residual power from your Family Media Center 7 Remove the case cover...

Page 51: ...tings and exit the BIOS Setup utility Replacing the fan sink module To replace the fan sink module 1 Follow the instructions in Preventing static electricity discharge on page 3 2 Shut down your Famil...

Page 52: ...ct the processor fan 8 Press one of the processor fan clips down then outward to release the processor fan and heat sink Repeat for the other processor fan clip 9 Lift the fan sink module off of the p...

Page 53: ...the instructions in Closing the Family Media Center case on page 7 16 Reconnect the power cord and modem network and all peripheral device cables Replacing the system board To replace the system board...

Page 54: ...g the instructions in Replacing the video card on page 29 10 Remove the TV FM tuner card by following the instructions in Replacing the TV FM tuner card on page 34 11 Remove the memory by following th...

Page 55: ...case Align the system board mounting holes with the standoffs in the case 17 Secure the system board with the nine screws you removed in Step 14 18 Connect the front I O cable input board cable and L...

Page 56: ...tructions in Replacing the video card on page 29 24 Reinstall the modem card by following the instructions in Replacing the modem card on page 27 25 Reinstall the DVD drive bracket by following the in...

Page 57: ...52 Replacing Gateway Family Media Center Components www gateway com 8509776 book Page 52 Monday January 5 2004 2 54 PM...

Page 58: ...2 53 Contacting Gateway Use this section to learn how to Get telephone support Use automated troubleshooting systems Get tutoring and training 8509776 book Page 53 Monday January 5 2004 2 54 PM...

Page 59: ...chnical support resources If you have how to questions about using a program check Online Help Printed documentation The Microsoft Windows documentation See the troubleshooting section of this chapter...

Page 60: ...issues billed by the minute 800 229 1103 charged to your credit card 900 555 4695 charged to your telephone bill Gateway Technical Support Talk to a Gateway Technical Support representative about a n...

Page 61: ...e documents for Gateway supplied hardware can be found in our Web site s Documentation Library This user s guide The software publisher s Web site The hardware manufacturer s Web site Tutoring For hel...

Page 62: ...l and PowerPoint www gateway com country Gateway Learning Libraries A variety of courses and tutorials are available on CD Select from several easy to use learning libraries www gateway com training O...

Page 63: ...58 Chapter 2 Contacting Gateway www gateway com 8509776 book Page 58 Monday January 5 2004 2 54 PM...

Page 64: ...8509776 book Page ii Monday January 5 2004 2 54 PM...

Page 65: ...MAN FMC 901 ASP RPL GDE R0 12 03...

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