Gateway 850, User Manual, Page: 58 / 88

54
Chapter 4: Troubleshooting
www.gateway.com
Common problems and
interpreting the LEDs
Symptom Reason Solution
Power Supply
Status LED is
orange. Power supply has failed.
Power supply turned off.
Power supply missing.
Loss of AC power to the
power supply.
Replace the suspect faulty power supply.
Make sure that all the power supply switches
are in their “On” position.
Replace the missing power supply and turn it
on.
Verify that correct AC power is available to the
power supplies. If the enclosure is plugged
into a three-hole grounded outlet, verify that
power to the outlet has not been interrupted.
This can be accomplished by testing the
outlet with a known working appliance, like a
lamp.
Fan Status
LED is on. Failed cooling fan. Replace cooling fan module.
Drive Status
LED is not on
and a drive is
present in the
slot. Fault on the SAF-TE Disk
I/O card.
Faulty drive.
Faulty SAF-TE Disk I/O
card.
Faulty Host I/O card.
Reseat the hard drive.
Replace a faulty SAF-TE Disk I/O card.
Replace the faulty drive.
Replace the faulty SAF-TE Disk I/O card.
Replace the faulty Host I/O card.