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Gateway 7400, System Manual

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120

Troubleshooting

Error messages

This section lists common error messages that you may see. These messages 
often indicate procedural errors such as an incorrect keystroke or a 
write-protected diskette. Some messages, however, may indicate a problem 
that requires you to consult the troubleshooting section of this manual.

Error message

Solutions

Access denied

Try saving to a new file or diskette.

Move the write-protection tab over the hole on
the back of the diskette.

Bad command or file name

Make sure you entered the right command.

Make sure the specified drive is correct, then
try again.

If you are trying to exit MS-DOS to return to
Windows, type

 exit

, then

 

press

E

NTER

.

Base memory [xxx]
expansion

This is an informational message only. No
action is required.

Checking RAM on disk
controller

Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.

CD drive is not recognized

See “The system does not recognize the CD
drive.” on page 108 for a possible solution.

Data error

Use Check Disk on the drive with the error.

Decreasing available
memory

Your BIOS configuration is incorrect. Open the
BIOS Setup utility, then make sure the settings
are correct.

Diskette drive is not
recognized

See “The system does not recognize the
diskette drive.” on page 109 for a possible
solution.

Diskette drive 0 seek to track
0 failed

Open the BIOS Setup utility, then make sure
the drive settings are correct.

Check the diskette drive cables. Make sure
Pin 1 on the cable aligns with Pin 1 on the
connector.

8508366.book Page 120 Tuesday, October 23, 2001 11:29 AM

Summary of Contents for 7400

Page 1: ...8508366 Gateway 7400 Server System Manual October 2001 8508366 book Page i Tuesday October 23 2001 11 29 AM ...

Page 2: ...LR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway C...

Page 3: ... Starting the server 17 Understanding the Power On Self Test 18 Setting up the operating system 18 Turning off the server 19 Resetting the server 20 3 Case Access 21 Preventing static electricity discharge 22 Opening the case 23 Opening the bezel door 24 Removing the bezel 25 Removing the side cover panel 26 Closing the case 27 Replacing the side panel 27 Replacing the bezel 28 4 Replacing and Add...

Page 4: ...anel board 75 Replacing the SCSI backplane 77 Replacing the system board 80 5 Using the BIOS Setup Utility 85 About the BIOS Setup utility 85 Updating the BIOS 87 Setting the configuration switches 88 The Clear Password switch 88 The Clear CMOS switch 89 6 Managing Your System 91 Protecting against power source problems 91 Surge suppressors 91 Line conditioners 92 Uninterruptible power supplies 92...

Page 5: ...eshooting guidelines 106 CD drive problems 107 Diskette drive problems 109 Hard drive problems 110 Memory and processor problems 111 Modem problems 112 Peripheral adapter problems 113 Printer problems 114 System problems 116 Video problems 118 Error messages 120 A Safety and Regulatory Information 125 B System Specifications 133 Environmental specifications 134 System I O addresses 135 Memory map ...

Page 6: ...vi 8508366 book Page vi Tuesday October 23 2001 11 29 AM ...

Page 7: ...messages that appear on your monitor are printed in bold User s Guide Names of publications are printed in italic Viewpoint All references to front rear left or right on the computer are based on the computer being in a normal upright position as viewed from the front Important A note labeled important informs you of special circumstances Caution A caution warns you of possible damage to equipment...

Page 8: ...Gateway products Some types of information you can access are Hardware driver and program updates Technical tips Service agreement information Technical documents and component information Frequently asked questions FAQs Documentation for peripherals or optional components Online Technical Support 8508366 book Page viii Tuesday October 23 2001 11 29 AM ...

Page 9: ...egrated Intel 82559 LAN Integrated dual channel Ultra3 U160 SCSI Integrated ATI Rage XL VGA controller with 4 MB of PC100 SDRAM Seven PCI slots two 64 bit 33 MHz slots and five 32 bit 33 MHz slots One 3 5 inch 1 44 MB diskette drive one CD drive and one hard drive Integrated Voltage Regulator Modules VRMs for both processors Keyboard port PS 2 mouse port PS 2 two serial ports parallel port two Uni...

Page 10: ...yellow indicates ECC Error Checking and Correcting memory system fault steady indicates an uncorrectable ECC fault and blinking indicates a correctable ECC fault 5 25 drive bay 5 25 drive bay 5 25 drive bay CD drive Diskette drive Reserved Hot plug drive bay Front panel door shown open Chassis lock Power LED Disk activity LED System fault LED System reset button Power button Hot plug drive activit...

Page 11: ...support for the castors Castors let you roll the server around for ease of service 5 25 inch drive bays 3 have room for additional 5 25 inch devices such as tape drives or an additional CD drive CD drive plays data or audio CDs Diskette drive writes to and reads from 3 5 inch 1 44 MB diskettes Power supply alarm speaker reset System fault LED reset switch disables the power supply alarm speaker if...

Page 12: ...the server power cord The other end of the power cord plugs into an AC outlet or power strip Parallel port Mouse port Power supply module Power supply module Expansion card retention clips Expansion card slots Power connector Module power switch Keyboard port Serial port A Serial port B Video port USB ports Redundant power supply Power supply module LED Kensington lock slot Power supply cable clam...

Page 13: ... LED glows steady green when the power supply module is operating normally Redundant power supply provides two hot pluggable power supply modules that can independently support the power requirements of the server Mouse port connects to a PS 2 compatible mouse RJ 45 LAN port connects to a network The adjacent indicator LEDs show LAN activity yellow and 100 Mbit speed green Parallel port connects t...

Page 14: ...r supply module fails 3 25 inch drive bays support as many as two 3 25 inch drives A diskette drive comes standard with the system and occupies one 3 25 inch drive bay A hard drive is typically installed in the second drive bay Hot plug bays support as many as six 1 inch high 3 25 inch SCA SCSI hard drives Drive bays without hard drives contain empty drive carriers to control airflow and EMC emiss...

Page 15: ... plug drives and other internal components System board tray supports the system board and makes it easier to remove and install System board See System board on page 8 Back panel fan provides cooling for system board components and additional cooling for the power supply 8508366 book Page 7 Tuesday October 23 2001 11 29 AM ...

Page 16: ...rd A Rear chassis fan connector B Main ATX power connector C CPU 1 socket D CPU 2 socket E CPU 1 Fan connector E C D G U W A B L M N P I O F H J K Q R S T V X Y Z AA AB AD AE AC 8508366 book Page 8 Tuesday October 23 2001 11 29 AM ...

Page 17: ...ary HDD activity LED connector P U160 LVD SCSI Channel A connector Q U160 LVD SCSI Channel B connector R Configuration switch S Battery T not used U PCI 32 bit 33 MHz slot V PCI 64 bit 33 MHz slots 2 W not used X not used Y PCI 32 bit 33 MHz slots 4 Z Video port AA Serial port B AB Parallel port AC Serial port A AD RJ 45 Ethernet and USB ports 1 and 2 AE PS 2 Keyboard and mouse ports 8508366 book ...

Page 18: ...up simultaneously which may cause an excessive drain on the system power supply JP6 Termination jumper The backplane is designed to occupy one end of the bus and is terminated jumper off default SCSI connector provides the point of connection for the SCSI cable from the hot plug controller Power connector provides the point of connection for the power cable from the power supply JP5 Delay start ju...

Page 19: ... when the drive is actively reading or writing data SCA SCSI drive connectors 6 provide points of connection for six SCA SCSI drives Drive activity LED 6 Reserved LED 6 SCA SCSI drive connectors 6 SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 8508366 book Page 11 Tuesday October 23 2001 11 29 AM ...

Page 20: ...ndicates an uncorrectable ECC fault and blinking indicates a correctable ECC fault PS 1 status LED glows green when the first power supply module in the redundant power supply is installed and working correctly It flashes green if the power supply module fails or one of its power levels goes out of bounds If the power supply module is not installed this LED is off Power LED Disk activity LED Syste...

Page 21: ...can set the power button to enter sleep mode rather than turning the system off Power supply alarm speaker reset System fault LED reset switch disables the power supply alarm speaker or resets the system fault LED The alarm is not cleared and the appropriate LED continues to glow until the failed power supply module is replaced NMI Non Maskable Interrupt button allows a technician to help debug se...

Page 22: ...14 System Features 8508366 book Page 14 Tuesday October 23 2001 11 29 AM ...

Page 23: ...ations that may damage the server Protect the server from extreme temperature and humidity Do not expose it to direct sunlight heater ducts or other heat generating objects Keep the server away from equipment that generates magnetic fields such as unshielded stereo speakers Even a telephone placed too close to the server may cause interference Plug the server into a wall outlet power strip or unin...

Page 24: ...tall the castors included which let you roll the server out for easier access To install the outriggers and castors 1 Gently turn the chassis upside down resting it on the top panel 2 Align the outriggers and castors with the slots on the bottom panel of the chassis 3 Place the tabs on the outriggers into the corresponding slots on the bottom panel and slide the outriggers toward the ends of the c...

Page 25: ... 3 Turn on the server Make sure that the individual power buttons on the power supply modules are turned on The light emitting diodes LEDs on the front panel and on each power supply module are lit when the power is on 4 Turn on any other components connected to the server such as speakers a printer or a scanner If nothing happens when you turn on the system Make sure that the power cables are sec...

Page 26: ...the operating system To complete the operating system setup for Windows NT 1 After the server starts the start up wizard opens Continue by clicking Next 2 Type the requested information in the appropriate text boxes When you have finished typing the information continue by clicking Next 3 Continue following the instructions and selecting options in the start up wizard dialog boxes clicking Next to...

Page 27: ...uter turn off the server by pressing the power button 3 Turn off the monitor and peripherals Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system software manual for instructions Warning When you turn off the server by pressing the power button some electric current still flows through it Before opening the server case or connecting...

Page 28: ...ts you close a program that is not responding 2 Click Task Manager then select the program that is not responding 3 Close the program by clicking End Task 4 If the server does not respond press the reset button to restart the server As a part of the regular startup process a program to check the disk status runs automatically When the checks are finished Windows starts Important For other operatin...

Page 29: ...quire a tool of any kind to remove install or replace In some cases where the pieces fit very tightly a tool may make the job easier The various clips tabs thumbscrews and other devices that allow toolless construction are color coded in green for easy identification 8508366 book Page 21 Tuesday October 23 2001 11 29 AM ...

Page 30: ...nd packing foam in your work area Remove the parts from their antistatic bags or containers only when you are ready to use them Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection Always hold cards by their edges and their metal mounting brackets Avoid touching components on the cards and the edge connectors that connect to expan...

Page 31: ...remely sensitive to static electricity make sure to follow the precautions at the beginning of this chapter for avoiding static electricity damage Only qualified personnel should open the system for maintenance If you are qualified to maintain the system yourself make sure you are properly grounded before opening the system chassis Important All references to front back left or right on the server...

Page 32: ...he front panel controls To access these components you must open the bezel door To open the bezel door 1 If the bezel door is locked unlock it 2 Grip the bezel door handle beside the front panel indicator lights then pull the door open Chassis lock Bezel door 8508366 book Page 24 Tuesday October 23 2001 11 29 AM ...

Page 33: ...off the system and disconnect the power cord modem cord if installed and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Unlock the bezel if it is not already unlocked 4 Press the tabs at the sides of the bezel and pull the top of the bezel away from the server 5 Lift the bezel away from the chassis 85...

Page 34: ...stalled and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Loosen the three thumbscrews from the left side of the front panel 5 Slide the side panel to the front disengaging the retaining tabs on the top edge of the panel from the top of the chassis...

Page 35: ... the system management hardware Be careful not to pinch any cables with the panel as you replace it To replace the side panel 1 Hold the side panel 3 4 inches forward of the chassis Engage the retaining tabs on the bottom edge of the panel with the slots at the bottom edge of the chassis 2 Swing the top of the panel toward the chassis engaging the retaining tabs on the top edge of the side panel w...

Page 36: ...s logged by the system management hardware To replace the bezel 1 Holding the bezel at an angle to the front of the chassis place the hinge slot on the bottom of the bezel over the flange on the bottom edge of the chassis 2 Swing the top of the bezel toward the chassis until the retaining tabs snap into place 3 Lock the bezel if necessary 8508366 book Page 28 Tuesday October 23 2001 11 29 AM ...

Page 37: ...able parts require a tool of any kind to remove install or replace In some cases where the pieces fit very tightly a tool may make the job easier The various clips tabs thumbscrews and other devices that allow toolless construction are color coded in green for easy identification 8508366 book Page 29 Tuesday October 23 2001 11 29 AM ...

Page 38: ...ve a drive place it in an antistatic bag or container Before you install a drive see the drive s documentation for information on configuring the drive setting any jumpers on the drive and attaching cables to the drive If you are installing a drive that uses an add in controller card install it before you install the drive IDE hard drives can be configured as single master or slave IDE CD drives c...

Page 39: ...ectors with built in terminator to connect optional SCSI devices to the integrated SCSI controller on the system board or to an add on SCSI controller card This cable is optional Replacing the diskette drive The diskette drive is near the bottom of the stack of drive bays To replace the diskette drive 1 Turn off the system and disconnect the power cord modem cord if installed and all external peri...

Page 40: ... documentation for jumper settings 10 Align the rails with the diskette drive bay then slide the drive into the bay until the locking tabs snap into place 11 Connect the power and data cables making sure the cables are in their original positions 12 Replace the bezel See Replacing the bezel on page 28 13 Close the case See Closing the case on page 27 14 Reconnect the power cord the modem cord and ...

Page 41: ...autions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Locate the 3 5 inch hard drive at the bottom of the drive stack 6 Remove the power and data cables from the hard drive noting their locations and orientations you will reconnect these cables after you i...

Page 42: ...r to your drive documentation for jumper settings 12 Align the rails with the open bay at the bottom of the drive stack then slide the drive into the stack until the locking tabs snap into place make sure that the data and power connectors on the drive face the inside of the server 13 Connect the power and data cables to the drive See the drive documentation for proper cable orientation 14 Replace...

Page 43: ... cord modem cord if installed and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Locate an available 5 25 inch drive bay 6 Grip the mounting rails firmly with thumb and ...

Page 44: ...the top label side up and the connectors facing away from the plastic face plate 9 Set the drive jumpers to the appropriate settings refer to your drive documentation for jumper settings 10 Install the drive in the filler tray with four screws 6 32 x 1 4 inch Phillips head not provided 8508366 book Page 36 Tuesday October 23 2001 11 29 AM ...

Page 45: ...nside of the server 12 Connect the power and data cables to the drive See the drive documentation for proper cable orientation 13 Replace the bezel See Replacing the bezel on page 28 14 Close the case See Closing the case on page 27 15 Reconnect the power cord the modem cord and all other external peripheral devices then turn on the system 8508366 book Page 37 Tuesday October 23 2001 11 29 AM ...

Page 46: ...SCSI ID 0 The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 5 at the far right side of the hot plug bay Install the drive in the left most drive bay first and in increasing order by SCSI ID number thereafter Important Gateway tests and verifies the operation and compatibility of the drives it sells Especially in a hot plug or mission critical environment additional or repla...

Page 47: ...Remove the drive from the drive bay by pressing down on the carrier handle and rotating the handle out and down from the front of the server Caution Before you remove the failed drive use the appropriate software and utilities installed on the system to stop all activity on the failed drive Instructions for using the software are provided by the software manufacturer Failure to do so may destroy t...

Page 48: ...d until the drive is entirely out of the system 5 Remove the four screws that secure the drive to the carrier then remove the drive 6 Install the new drive in the carrier using the four screws you removed in Step 5 8508366 book Page 40 Tuesday October 23 2001 11 29 AM ...

Page 49: ... the drive all of the way into the drive bay until the handle starts to close because of contact with the front of the chassis 9 Make sure the hooks on the bottom of the handle engage the edge of the drive bay then firmly close the handle 10 Lock the drive carrier with the hex key 8508366 book Page 41 Tuesday October 23 2001 11 29 AM ...

Page 50: ...in order up to SCSI ID 5 at the far right side of the hot plug bay Install drives left to right Purchase additional SCSI drives through your Gateway sales representative Specify the system into which you will install the drive to ensure that the correct drive and carrier are delivered Important Gateway tests and verifies the operation and compatibility of the drives it sells Especially in a hot pl...

Page 51: ...il the plastic handle begins to move upward then close the handle To remove an empty drive carrier 1 If the drive carrier is locked use the hex key to unlock the carrier Locked drive carriers show a red flag in the slot on the carrier handle 2 Remove the drive carrier from the drive bay by pressing down on the carrier handle and rotating the handle out and down from the front of the server 8508366...

Page 52: ...44 Replacing and Adding System Components 3 Continue pulling outward until the drive carrier is entirely out of the system 8508366 book Page 44 Tuesday October 23 2001 11 29 AM ...

Page 53: ...you install them in the server To install a SCSI drive in the server 1 Remove the empty drive carrier as described in Removing an empty drive carrier on page 43 2 Remove the four screws that secure the support bracket and front assembly to the rails 8508366 book Page 45 Tuesday October 23 2001 11 29 AM ...

Page 54: ...moved in Step 2 4 Align the drive rails with the slots at the top and bottom of the drive bay 5 Leaving the handle down push the drive all of the way into the drive bay until the handle begins to close because of contact with the front edge of the chassis 8508366 book Page 46 Tuesday October 23 2001 11 29 AM ...

Page 55: ...ices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Locate the 5 25 inch CD drive 6 Remove the power and data cables from the back of the drive noting their locations and orientations You will reconnec...

Page 56: ...p into place 11 Connect the power and data cables making sure the cables are in their original positions See your drive documentation for proper cable orientation 12 Replace the bezel See Replacing the bezel on page 28 13 Close the case See Closing the case on page 27 14 Reconnect the power cord the modem cord and all other external peripheral devices then turn on the system Important The rails on...

Page 57: ...Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Remove the filler tray from the front of the drive bay by pressing in on both front rail extensions then move the tray slightly out of the bay by pushing on the back of the tray 6 Pull the drive out of the chassis ...

Page 58: ...s are in their original positions See the drive documentation for proper cable orientations 10 Replace the bezel See Replacing the bezel on page 28 11 Close the case See Closing the case on page 27 12 Reconnect the power cord the modem cord and all other external peripheral devices then turn on the system 13 Run the configuration software if necessary 8508366 book Page 50 Tuesday October 23 2001 1...

Page 59: ...buffered DIMMs Memory must be installed in reverse order from right to left from bank 3 through bank 0 No jumper settings are required for the memory size or type because the BIOS automatically detects this information 2 GB maximum system memory To replace DIMMs 1 Turn off the system and disconnect the power cord modem cord if installed and all external peripheral devices 2 Observe all safety and ...

Page 60: ...in the DIMM with the two notches in the DIMM socket 7 Gently press the DIMM into the socket until it is firmly seated Inserting the DIMM automatically locks the socket latches on each end of the DIMM 8 Replace the bezel See Replacing the bezel on page 28 9 Close the case See Closing the case on page 27 10 Reconnect the power cord the modem cord and all other peripherals then turn on the system 850...

Page 61: ...25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Pull open the socket latches on each side of the DIMM socket 6 Insert the new DIMM into the socket and align the two notches in the DIMM with the two notches in the DIMM socket 7 Gently press the DIMM into the socket until it is firmly seated Inserting the DIMM automatically locks the socket latches on each end of...

Page 62: ...dding System Components 9 Close the case See Closing the case on page 27 10 Reconnect the power cord the modem cord and all other peripherals then turn on the system 8508366 book Page 54 Tuesday October 23 2001 11 29 AM ...

Page 63: ...Ms for both processors are built into the system board To replace the processor you must perform the following tasks Remove the heatsink Remove the processor Install the new processor Replace the heatsink To remove the heatsink 1 Turn off the system and disconnect the power cord modem cord if installed and all external peripheral devices 2 Observe all safety and static electricity precautions See ...

Page 64: ...rom the tab on the processor socket by pressing down on the clip and then pulling out on the clip 7 Unhook the other end of the metal clip 8 Lift the heatsink straight up and off the processor 1 2 3 Metal clip Tabs 8508366 book Page 56 Tuesday October 23 2001 11 29 AM ...

Page 65: ... processor 1 Hold the new processor over the empty processor socket and verify that pin 1 on both the processor and the socket are aligned Pin 1 is near the marked corner 2 Gently place the new processor into the socket 3 Secure the processor by lowering the locking lever until the lever latches into place The processor will slip into place without pressure when aligned correctly Locking lever Pin...

Page 66: ...he heatsink fan cable to the fan connector on the system board 3 Replace the bezel See Replacing the bezel on page 28 4 Close the case See Closing the case on page 27 for instructions 5 Reconnect the cords you removed then turn on the server Caution It is very important that the heatsink makes direct contact with the processor or else it will not cool correctly resulting in processor failure 1 2 3...

Page 67: ...empty processor socket and verify that pin 1 on both the processor and the socket are aligned Pin 1 is near the marked corner 7 Gently place the new processor into the socket 8 Secure the processor by lowering the locking lever until the lever latches into place The processor will slip into place without pressure when aligned correctly 9 Install the heatsink as described in To Replace the Heatsink...

Page 68: ... them after you replace the battery For more information about the BIOS Setup utility See About the BIOS Setup utility on page 85 Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by manufacturer Dispose of used batteries according to manufacturer s instructions Warnung Explosionsgefahr bel falsch eingebautter batterie Ersetzen...

Page 69: ...tive pole mark on the top 8 Using a small flat bladed screwdriver carefully remove the battery from its socket on the system board 9 Press the new battery in the socket with the positive pole up Make sure you have pressed the battery down far enough for it to contact the base of the socket it should snap into place 10 Replace the bezel See Replacing the bezel on page 28 11 Close the case See Closi...

Page 70: ...e manuals Correct any discrepancies Turn off the server remove the cover and make sure that all cables inside the case are attached securely Also make sure that the colored cable edges are aligned correctly and that the connectors did not miss any pins Disconnect and reconnect the cables Close the case see Closing the case on page 27 reconnect the modem and power cords then turn on the server Turn...

Page 71: ...pers and switches on the replacement card See the card instructions 2 Turn off the system and disconnect the power cord modem cord if installed and all external peripheral devices 3 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 4 Remove the bezel See Removing the bezel on page 25 5 Remove the left side cover panel See Removing the side...

Page 72: ...the slot on the system board and push in firmly to seat the card 10 Once the card is securely placed slide the card guide release tab down again for full length expansion cards and press the expansion card retention clip through the back panel until it clicks into place to secure the card Important The card guide release tab is held in place during shipping by a cotter pin Remove the cotter pin be...

Page 73: ... Adding an expansion card To add an expansion card 1 Set any jumpers and switches on the card according to the card instructions if necessary 2 Turn off the system and disconnect the power cord modem cord if installed and all external peripheral devices 3 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 4 Remove the bezel See Removing the...

Page 74: ... placed slide the card guide release tab down again for full length expansion cards and press the expansion card retention clip through the back panel until it clicks into place to secure the card 11 Connect any cables to the card see card documentation for proper cable orientation Important The card guide release tab is held in place during shipping by a cotter pin Remove the cotter pin before mo...

Page 75: ...nnect the power cord the modem cord and all other peripherals then turn on the system You may need to reconfigure the server after installing some expansion cards You may also need to install software that came with the card Check the card documentation for additional information 8508366 book Page 67 Tuesday October 23 2001 11 29 AM ...

Page 76: ... module is replaced An audible alarm indicates a failed module and the corresponding power supply status LED will begin to flash See Front panel on page 2 for the location and complete information on the function of the power supply status LEDs You do not have to turn off the system to replace the failed module To replace a failed power supply module 1 Determine which power supply module has faile...

Page 77: ...iled module out of the power supply 4 Carefully insert the new power supply module into the vacant slot pressing firmly to seat the connector at the back 5 Tighten the thumbscrew to secure the new module in position A B 1 2 3 Locking tab Thumbscrew A B 8508366 book Page 69 Tuesday October 23 2001 11 29 AM ...

Page 78: ...the power cord modem cord if installed and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Disconnect the power supply connectors from all internal devices including the ...

Page 79: ...to the power supply Move the power supply forward to clear the support bracket then tilt the left side of the power supply down to clear the side cover mounting rail as you pull it out 9 Make sure that the new power supply matches the one you removed The mounting holes should line up correctly and the specifications and power output connectors should be the same Handle 8508366 book Page 71 Tuesday...

Page 80: ...ws securing the power supply to the back panel 12 Reconnect the power connectors to the system board and to all internal devices 13 Replace the bezel See Replacing the bezel on page 28 14 Close the case See Closing the case on page 27 15 Reconnect the power cord the modem cord and all external peripherals then turn on the system Handle 8508366 book Page 72 Tuesday October 23 2001 11 29 AM ...

Page 81: ...e fan 1 Turn off the system and disconnect the power cord modem cord if installed and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Depress the two locking tabs on the ...

Page 82: ...g the two retaining tabs with the tabs on the back panel or the hot plug cage and the release tabs with the appropriate slots 9 Connect the fan power cable to the appropriate connector on the system board 10 Replace the bezel See Replacing the bezel on page 28 11 Close the case See Closing the case on page 27 12 Reconnect the power cord the modem cord and all other peripherals then turn on the sys...

Page 83: ... all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Disconnect the front panel connector from the control panel board 6 Remove the screw that secures the board to the front of the chassis 7 Lift the control panel bo...

Page 84: ...e the front panel cable is out of the way as you install the board 9 Replace the screw you removed in Step 4 10 Plug the control panel cable into the connector on the control panel board 11 Replace the bezel See Replacing the bezel on page 28 12 Close the case See Closing the case on page 27 13 Reconnect the power cord the modem cord and all other peripherals then turn on the system 8508366 book P...

Page 85: ...and all external peripheral devices 2 Observe all safety and static electricity precautions See Preventing static electricity discharge on page 22 3 Remove the bezel See Removing the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Disconnect all cables to the hot plug backplane noting the connector locations so you can reconnect them after replaci...

Page 86: ...ckplane out to the side of the chassis then toward the back of the system to remove it from the retention hooks 9 Lift the backplane out of the chassis 10 Set any jumpers on the new backplane that are required for your hot plug configuration See SCSI backplane board on page 10 for instructions 8508366 book Page 78 Tuesday October 23 2001 11 29 AM ...

Page 87: ... 13 Reconnect all cables on the backplane to the correct connectors 14 Replace all hot plug drives Be careful to replace them in the same slots that they were in before you removed them 15 Replace the bezel See Replacing the bezel on page 28 16 Close the case See Closing the case on page 27 17 Reconnect the power cord the modem cord and all other peripherals then turn on the system 8508366 book Pa...

Page 88: ...g the bezel on page 25 4 Remove the left side cover panel See Removing the side cover panel on page 26 5 Place the chassis gently on its right side 6 Remove all expansion cards from the system See Replacing an expansion card on page 63 7 Remove the back panel fan see Replacing the back panel and drive cage fans on page 73 8 Disconnect all cables from the system board including the power cables fro...

Page 89: ...e system board 81 9 Remove the thumbscrew from the system board retaining bracket if your system is so equipped and lift the bracket from the board support tray 8508366 book Page 81 Tuesday October 23 2001 11 29 AM ...

Page 90: ... Slide the board support tray toward the front of the chassis slightly to disengage it from the stand off retention hooks 12 Using the handle at the bottom of the board support tray pull the back edge of the system board the edge against the back panel out of the chassis Retaining thumbscrew 8508366 book Page 82 Tuesday October 23 2001 11 29 AM ...

Page 91: ...n the right edge of the board support tray 17 Replace the system board retaining bracket if your system is so equipped and reinstall the retaining bracket thumbscrew 18 Replace the back panel fan see Replacing the back panel and drive cage fans on page 73 19 Replace any expansion cards that you removed in Step 4 see Replacing an expansion card on page 63 20 Reconnect all cables on the system board...

Page 92: ...84 Replacing and Adding System Components 8508366 book Page 84 Tuesday October 23 2001 11 29 AM ...

Page 93: ...essing F1 when the Gateway logo screen appears during startup The Main BIOS Setup utility screen opens It may not look exactly like the screen shown below BIOS Setup Utility Main Advanced Power Boot Security Exit AMI BIOS Version BIOS Build Date BIOS ID Processor Type Processor Speed System Memory System Time System Date XX XX XX XX XX XX XXXXXXXX Pentium III tm 800MHz 128 MB XX XX XX Thu XX XX XX...

Page 94: ...t from the BIOS Setup utility F10 opens a screen that lets you save all settings then exit the BIOS Setup utility The main screen has the following menu selections at the top of the screen Main gives you access to basic information and settings related to your system hardware and configuration Advanced gives you access to information and settings for system resources hardware and system configurat...

Page 95: ...rrent BIOS settings Create the BIOS update diskette Update the BIOS Restore the BIOS settings Follow the detailed instructions for updating the BIOS that are included in the self extracting file that you can download from the Technical Support area of Gateway s Web site Important To add BIOS support for faster processors you may need to update the BIOS If you do not receive the messages AP microco...

Page 96: ...F position To clear the passwords SW3 should be set to the ON position Once the switch is set to the ON position passwords will be disabled allowing you to go directly to the operating system or to enter the BIOS Setup without entering a password To set up a new password enter the BIOS Setup and enter the password as you normally would then turn off the system Prior to turning on the system again ...

Page 97: ... moving the switch Once the switch is set to the ON position the system passwords will be cleared when the system goes through the POST routine When this occurs the following error message will appear CMOS checksum bad Press F1 to run Setup Press F2 to load default values and continue After selecting the appropriate option enter any required information and continue When you turn off the system ag...

Page 98: ...90 Using the BIOS Setup Utility 8508366 book Page 90 Tuesday October 23 2001 11 29 AM ...

Page 99: ...oss or system damage Protect your server and peripherals by connecting them to a surge suppressor which will absorb voltage surges and prevent them from reaching your server When purchasing a surge suppressor Make sure the surge suppressor meets the appropriate product safety certification for your location such as Underwriters Laboratories UL Check the maximum amount of voltage the suppressor all...

Page 100: ...es include more line noise than normal Line noise can also be a problem if your system is located near or shares a circuit with a device that causes electromagnetic interference such as a television or a motor Some surge suppressors and uninterruptible power supplies include simple line conditioning capabilities Uninterruptible power supplies Use a standby uninterruptible power supply UPS to prote...

Page 101: ...st allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files Check Disk checks the hard drive for bad sectors or lost allocation units and lets you fix them Use Check Disk from once a week to once a month depending on how often you use your system Also use Check Disk if you have any hard drive problems To use Check Disk 1 Double click...

Page 102: ...The drive s properties window opens The General tab shows you the available and used space on the drive Backing up files Regularly backing up your files protects you from losing data and lets you keep fewer files on your hard drive Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive You can use the software that came with your tape backup drive ...

Page 103: ...e 6 Highlight all the files in the list except those with the current date 7 Press SHIFT DELETE A dialog box opens asking if you want to delete the files 8 Click Yes The files are deleted Deleting temporary Internet files As you visit Web sites your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache Files in the memory cache are removed when you turn off ...

Page 104: ...click the tab for the drive you want to configure 4 Move the slider to set the size of the Recycle Bin A good initial setting is 5 5 Click OK Protecting your server from viruses A virus is a program that attaches itself to a program or data file on a server then spreads from one server to another Viruses can damage data cause servers to malfunction and can display annoying or offensive messages So...

Page 105: ...ng contains a macro that might have a virus To remove a virus 1 Find and remove the virus immediately using your anti virus program 2 Turn off your server and leave it off for at least 30 seconds 3 Turn on the server and rescan for the virus 4 If the virus is still on your server contact Gateway Technical Support 8508366 book Page 97 Tuesday October 23 2001 11 29 AM ...

Page 106: ...em Gateway server management software The Gateway server management software provides continuous in band monitoring alerting and management of your server Information is provided on such things as system temperature system fans voltage and power supply conditions system memory and chassis intrusion Additional information about the Gateway server management software can be found under Documentation...

Page 107: ...user password is enabled Using passwords If you set and enable a user password but not a supervisor password enter the user password to boot the system with unlimited BIOS Setup access If you set and enable both a user and a supervisor password Enter either one to boot the server and enable the keyboard and mouse Enter the supervisor password for full access the BIOS Setup to change the system con...

Page 108: ...pervisor Password from the Security menu enter the current supervisor password then when asked to confirm the new password press ENTER without entering anything The system will respond with the message Password Uninstalled 8508366 book Page 100 Tuesday October 23 2001 11 29 AM ...

Page 109: ...you are prompted to create a startup diskette If you did not choose to create a startup diskette at that time you may create one later by running the Windows NT upgrade installation program To create a startup diskette 1 Go to the DOS Command Prompt and change to the C I386 subdirectory 2 Type winnt32 ox then press ENTER and follow the prompts Using your Server Companion CD The Server Companion CD...

Page 110: ...102 Managing Your System 8508366 book Page 102 Tuesday October 23 2001 11 29 AM ...

Page 111: ...n your mouse right side up The roller ball should drop into your hand If it does not gently shake the mouse until the ball drops out of the socket 4 Use adhesive tape to pick up any dust or lint on the surface of the ball 5 Wipe away dirt or lint inside the ball socket with a lint free cloth You can also blow into the socket to remove dirt and lint Use a cotton swab dipped in isopropyl alcohol to ...

Page 112: ...and monitor cases Always turn off the server and other peripherals before cleaning any components Use a damp lint free cloth to clean the server case monitor case keyboard speakers and other parts of the server Avoid abrasive or solvent cleaners because they can damage the finish on your components Your server is cooled by air drawn in through the vents on the chassis and blown out through the pow...

Page 113: ...te correctly re read the instructions for the procedures you have performed If an error occurs within a program consult the documentation supplied with the software This section identifies solutions to some possible problems 8508366 book Page 105 Tuesday October 23 2001 11 29 AM ...

Page 114: ...eshoot your system keep the following guidelines in mind Never remove the chassis cover while the server is turned on Do not attempt to open the monitor Even if the power is disconnected stored energy in the monitor components can inflict a painful or harmful shock If a peripheral does not work make sure that all connections are secure If you see an error message on the screen write it down word f...

Page 115: ...ure the Mute check box is not selected The speakers may be faulty Connect a set of headphones to the line out jack to test the output If they work replace the speakers The sound card may not be installed correctly Open the system then reseat the sound card Make sure the cables are connected properly Some systems do not have sound cards because sound capabilities are built into the system board The...

Page 116: ...l Panel window Start Settings Control Panel double click Add New Hardware Follow the on screen instructions for adding the drive The secondary IDE device may be disabled Restart your server then press F1 to open the BIOS Setup utility From the Advanced IDE Configuration menu set the IDE Controller to Both and the Secondary IDE Master to Auto The CD cables are not installed correctly Open the syste...

Page 117: ...is not IBM formatted Make sure the diskette you are trying to format is IBM compatible If it is try reformatting it If it is not get a compatible diskette The diskette is corrupted Run Check Disk on the diskette If errors are detected and corrected try accessing the diskette again The diskette is write protected Make sure the write protection window on the upper right corner of the diskette is clo...

Page 118: ...server then press F1 to open the BIOS Setup utility From the Advanced IDE Configuration menu set the IDE Controller to Both and the Primary IDE Master to Auto The drive may not be configured properly Consult the hard drive user s guide for instructions on how to configure the drive Configure the drive correctly The drive cables are not connected properly Open the system and make sure all cables to...

Page 119: ...mory was installed incorrectly Make sure the memory is seated and oriented correctly A memory chip is faulty Replace the card with the faulty chip Third party diagnostic programs can help determine which chip or memory segment is failing Probable cause Solution The processor was installed incorrectly or was not seated correctly in the socket Check the installation and make sure the processor is fu...

Page 120: ...ate port on the modem line port The modem is not configured with a valid interrupt or address Check the system settings for possible conflicts If one exists correct the problem by selecting an available interrupt and address The telephone jack is shared by another modem or telephone If the modem shares the jack with another device make sure the other device does not have the port open for example ...

Page 121: ...ke sure the last device on the SCSI chain is terminated The device cables are not installed correctly Open the system and check all cables between the controller and the device Install the cables correctly if necessary Probable cause Solution The interrupt or I O address is set incorrectly Check the address configuration of the adapter card and make sure that it does not conflict with another card...

Page 122: ...r is defective Try another printer if one is available Probable cause Solution The printer is not connected to the system Make sure the data cable is properly connected between the printer and the system Check the connector and cable for bent or broken pins The printer is not designated as the default printer If the printer that you are trying to print to is not the default printer make sure you h...

Page 123: ...iver is being used for the selected printer In the Printers window Start Settings Printers select the printer From the File menu select Properties Make sure the printer is using the correct printer driver If not install the correct one 8508366 book Page 115 Tuesday October 23 2001 11 29 AM ...

Page 124: ...y Make sure the voltage selection switch is set to the correct power source Probable cause Solution An error occurred while running a program or your system may be out of memory Restart your server by pressing the reset button If the system is still non responsive press and hold in the power button for 4 seconds to turn the system off Turn the system back on and follow the on screen instructions H...

Page 125: ...d into the keyboard Turn off the system Turn the keyboard upside down to drain then turn it over and let it dry before using the keyboard again The keyboard is defective Try a keyboard you know is working Probable cause Solution Mouse is locked out when password is set Enter the password The mouse is not plugged in or connected properly Make sure the cable is plugged in correctly The mouse driver ...

Page 126: ...t or damaged pins The monitor is defective Connect a working monitor to the server The monitor brightness and contrast controls are turned down Adjust the brightness and contrast knobs to the center position A DIMM is not seated properly indicated by a beep Open the system and reseat the DIMM Probable cause Solution The monitor brightness and contrast controls are turned down Adjust the brightness...

Page 127: ...ntation for details Probable cause Solution The monitor controls are not properly adjusted Adjust the monitor controls until the text becomes clear See your monitor documentation for more information The connector or cable is damaged Make sure the cable and connectors are in good condition no bent pins or broken wires The surge protector or UPS is damaged Disconnect the monitor power cable and con...

Page 128: ...pansion This is an informational message only No action is required Checking RAM on disk controller Your BIOS configuration is incorrect Open the BIOS Setup utility then make sure the settings are correct CD drive is not recognized See The system does not recognize the CD drive on page 108 for a possible solution Data error Use Check Disk on the drive with the error Decreasing available memory You...

Page 129: ...ke sure the hard drive cable is properly connected Open the BIOS Setup utility then make sure that the correct drive type is selected Hard disk controller failure press F1 to try reboot The drive controller may be defective Press F1 to try to restart the server Try running Fdisk and DOS Format For more information refer to your operating system documentation Insert bootable media device See The sy...

Page 130: ...e system You may have to change the switch setting to AT Keyboard not detected See The keyboard does not work on page 117 for a possible solution Turn off the system then check the keyboard cable Keyboard stuck key failure Remove any objects that may be resting on the keyboard then restart the system Check for sticky keys Clean the keyboard if necessary Memory errors were detected while the system...

Page 131: ...sure you entered the right command If you are trying to exit MS DOS to return to Windows type exit then press ENTER Syntax error Make sure you entered the right command If you are trying to exit MS DOS to return to Windows type exit then press ENTER Time and date not set Open the BIOS Setup utility then set the system date and time Write protect error Move the write protection tab over the hole on...

Page 132: ...124 Troubleshooting 8508366 book Page 124 Tuesday October 23 2001 11 29 AM ...

Page 133: ...ards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system 8508366 book Page 125 Tuesday October 23 2001 11 29 AM ...

Page 134: ... on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do...

Page 135: ...t Do not use Gateway products in areas classified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial facilities Caution To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord 8508366 book Page 127 Tuesday October 23 2001 11 29 AM ...

Page 136: ... interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 137: ... a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary ...

Page 138: ...gin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax bran...

Page 139: ... may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may...

Page 140: ...AR As an ENERGY STAR Partner Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System 8508366 book Page 132 Tuesday October 23 2001 11 29 AM ...

Page 141: ... IDE devices hard drives CD drives LS 120 drives using two onboard PCI IDE adapters Diskette drive interface Diskette controller is integrated on the system board I O ports One parallel port two serial ports two USB ports one PS 2 keyboard port one PS 2 mouse port video port and RJ 45 LAN port LPT and COM ports configurable from system setup program No jumper settings required SCSI interfaces Inte...

Page 142: ...to 65 5 C 55 to 150 F Operating 5 to 35 C 41 to 95 F derated 0 5 C for every 1000 ft 305 m Altitude 10 000 ft max Humidity Nonoperating 95 relative noncondensing at 30 C 86 F Operating wet bulb Not to exceed 33 C 91 4 F with diskette drive or hard drive Shock Operating 2 0 g 11 msec 1 2 sine Packaged Operational after 30 inch free fall cosmetic damage might occur AC Input Power 100 120 V 100 120 V...

Page 143: ...rupt Controller 1 002Eh 002Fh Super I O Index and Data Ports 0030h 0031h Interrupt Controller 1 0032h 0033h 0034h 0035h Interrupt Controller 1 0036h 0037h 0038h 0039h Interrupt Controller 1 003Ah 003Bh 003Ch 003Dh Interrupt Controller 1 003Eh 003Fh 0040h 0043h Programmable Timers 0044h 004Fh 0050h 0053h Programmable Timers 0054h 005Fh 0060h 0064h Keyboard Controller 0061h NMI Status and Control Re...

Page 144: ... Controller 2 00A4h 00A15 Interrupt Controller 2 00A8h 00A19 Interrupt Controller 2 00Ach 00Adh Interrupt Controller 2 00B0h 00B1h Interrupt Controller 2 00B2h Advanced Power Management Control 00B3h Advanced Power Management Status 00B4h 00B5h Interrupt Controller 2 00B8h 00B9h Interrupt Controller 2 00BCh 00BDh Interrupt Controller 2 00C0h 00DFh DMA Controller 2 00F0h Clear NPX error 00F8h 00FFh...

Page 145: ...Ah Color Graphics Controller 03E8h 03EFh Serial Port A 03F0h 03F5h Diskette Controller 03F6h 03F7h Primary IDE Sec Diskette 03F8h 03FFh Serial Port A Primary 0400h 043Fh DMA Controller 1 Extended Mode Registers 04D0h 04D1h Interrupt Controllers 1 and 2 Control Register 0678h 067Ah Parallel Port ECP 0778h 077Ah Parallel Port ECP 07BCh 07BEh Parallel Port ECP 0CA0 CA3h BMC Registers 0CF8h PCI CONFIG...

Page 146: ...o or SMM memory 0C0000h and 0DFFFFh 128 KB Expansion card BIOS and buffer area 0E0000h to 0FFFFFh 128 KB System BIOS 0E0000h to 0EFFFFh 2 MB Extended system BIOS FC000000h to FFFFFFFFh 64 MB PCI memory space Important If you disable either IDE controller to free the interrupt for that controller you must physically unplug the IDE cable from the system board Simply disabling the drive by configurin...

Page 147: ... by ACPI compliant operating system IRQ10 INT10 IRQ11 INT11 IRQ12 INT12 Mouse interrupt IRQ13 INT13 Co processor interrupt IRQ14 INT14 Compatibility IDE interrupt from primary channel IDE devices 0 and 1 IRQ15 INT15 SMI_L System management interrupt general purpose indicator sourced through the PID to the processors DMA Resource 0 Cascade 1 Available 2 Floppy Controller 3 Available 4 Redirect Casc...

Page 148: ...140 System Specifications 8508366 book Page 140 Tuesday October 23 2001 11 29 AM ...

Page 149: ...attery replacing 60 troubleshooting 62 bezel removing 25 replacing 28 bezel door opening 24 BIOS Setup utility 85 BIOS updating 87 Boot menu BIOS Setup utility 86 boot option switch location 8 buttons 13 front panel board location 12 NMI 13 power 3 13 17 power supply alarm speaker reset 13 system reset 3 13 C cabling drives 31 case cleaning 104 closing 27 opening 23 size 133 castors installing 16 ...

Page 150: ...ug activity LEDs 3 preparing to add 30 preparing to replace 30 RAID activity LEDs 11 RAID adding 42 RAID installing 45 RAID replacing 38 RAID reserved LEDs 11 replacing 33 35 SCA adding 42 SCA installing 45 SCA replacing 38 SCSI adding 42 SCSI installing 45 SCSI replacing 38 unlocking 39 43 E emptying the Recycle Bin 96 environmental specifications 134 error messages 120 Exit menu BIOS Setup utili...

Page 151: ... 49 battery troubleshooting 62 castors 16 CD drive 47 diskette drive 31 drive RAID 45 drive SCA 45 drive SCSI 45 expansion cards 63 heatsink 58 hot plug drive 38 memory 51 outriggers 16 power supply 68 power supply modules 68 processor 55 interior features 6 interrupts system 138 J jumpers JP5 setting 10 JP6 setting 10 setting RAID delay start 10 setting RAID termination 10 K Kensington lock slot ...

Page 152: ... port location 5 password changing 99 protect switch location 8 set user and supervisor 99 set user password only 99 using 99 peripheral devices troubleshooting 113 ports I O 133 keyboard 5 LAN 5 mouse 5 network 5 parallel 5 serial 5 USB 5 video 5 POST power on self test 18 power alarm speaker reset switch 3 button 17 button location 3 13 indicator LED 2 12 LED 17 module switches 4 supply module 6...

Page 153: ...rives 38 RAID fan 73 SCA drives 38 SCSI backplane 77 SCSI drives 38 side panel 27 system board 80 reset alarm speaker button location 13 button location 3 13 resetting the system Windows NT 20 resources DMA usage 139 I O addresses 135 interrupts 138 memory map 138 S safety general precautions 125 SCSI backplane features 10 device troubleshooting 113 replacing the backplane 77 security changing pas...

Page 154: ...NMI 13 power 3 13 power modules 4 power supply alarm speaker reset 3 13 reset 3 13 system fault LED reset 3 system administration 98 cleaning 103 control 98 error messages 120 features 1 I O addresses 135 interior features 6 interrupts 138 management 98 memory map 138 NMI button 13 recovery 101 reset button 3 13 security 98 specifications 133 startup 17 troubleshooting 106 116 turning off 19 syste...

Page 155: ...dows NT 19 U unlocking drive 39 43 drive carrier 39 43 updating the BIOS 87 USB port location 5 user password access 99 utilities hard drive maintenance 93 utility BIOS Setup 85 V video port location 5 troubleshooting 118 W Windows NT setup 18 shut down procedures 19 8508366 book Page 147 Tuesday October 23 2001 11 29 AM ...

Page 156: ...148 Index 8508366 book Page 148 Tuesday October 23 2001 11 29 AM ...

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