110
Troubleshooting
Modem problems
The system does not recognize the modem
Peripheral/Adapter problems
The system does not recognize a SCSI device
Probable cause
Solution
The modem has not
been added as new
hardware
Add the modem as new hardware.
The modem is not
connected to a live
phone jack
Make sure that the line connected to the
modem is working and plugged into the
appropriate port on the modem (line port).
The phone jack is shared
by another modem or
telephone
If the modem shares the jack with another
device, make sure that the other device does
not have the port open (for example, someone
is on the phone, or another modem is in use).
The modem is not
configured with a valid
interrupt or address
Check the system settings for possible
conflicts. If one exists, correct the problem by
selecting an available interrupt and address.
Probable cause
Solution
The device needs to be
added as new hardware
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the on-screen
instructions for adding the device. If you are
not experienced with this procedure, call
technical support.
The SCSI ID may be
invalid
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated
Make certain the last device on the SCSI chain
is terminated.
The device cables are
not installed correctly
Open the system, then check all cables
between the controller and the device.
8505945.book Page 110 Thursday, March 9, 2000 2:13 PM
Summary of Contents for 7210
Page 1: ...7210 Server System Manual ...
Page 5: ...iv 8505945 book Page iv Thursday March 9 2000 2 13 PM ...
Page 35: ...28 Case Access 4 Tighten the thumbscrews 8505945 book Page 28 Thursday March 9 2000 2 13 PM ...
Page 89: ...82 Replacing and Adding Internal Devices 8505945 book Page 82 Thursday March 9 2000 2 13 PM ...
Page 99: ...92 Using the BIOS Setup Utility 8505945 book Page 92 Thursday March 9 2000 2 13 PM ...
Page 129: ...122 Troubleshooting 8505945 book Page 122 Thursday March 9 2000 2 13 PM ...
Page 147: ...140 System Specifications 8505945 book Page 140 Thursday March 9 2000 2 13 PM ...
Page 157: ...A MAN US 7210 SYS GDE R0 2 00 ...