Gateway 3350, User Manual, Page: 241 / 291

234
Troubleshooting
Diskette drive
The diskette drive is not recognized
■
Shut down and restart your computer.
You receive a “Access Denied” or “Write protect” error message
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Not all diskettes are IBM-compatible. Make sure the diskette you are using
is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You receive a “Disk is full” error message
■
Delete unnecessary files on the diskette.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run ScanDisk on the diskette. For more information, see “Scanning the
hard drive for errors” on page 173. If errors are detected and corrected,
try using the diskette again.
You receive a “Non-system disk” or “Disk error” error message
■
Eject the diskette from the diskette drive, then press E
NTER
.
■
Make sure the diskette you are using is IBM-compatible.
The light on the diskette drive is lit continuously
■
Remove the diskette from the drive. If the light stays on, try restarting
your computer.