(844) 538-7890
www.gaslandchef.com
8350 Patriot Blvd STE B, N. Charleston, SC 29418
15
www.gaslandchef.com
The burner cannot be lighted or the flame is not uniform around the
burner.
Check to make sure that:
● The gas holes on the burner are not clogged.
● All of the movable parts that make up the burner are fixed correctly.
● There are no air flow around the cooking surface.
The flame do not keep lighting to the burner with thermocouple.
Check to make sure that:
● You press the knob all the way.
● You keep pressing the knob for an enough time to activate the thermocouple.
● The gas holes are not clogged in the area corresponding to the thermocouple.
The flame go out while turn knob to "Low" setting.
Check to make sure that:
● The gas holes are not clogged.
● There are no air flow around the cooking surface.
● The minimum has been adjusted correctly.
The cookware is not stable.
Check to make sure that:
● The bottom of the cookware is perfectly flat.
● The cookware is centered correctly on the burner.
● The support grids have not been inverted.
After checked all of these, the gas cooktop still do not work properly, please call
the customer support and inform them of:
--The type of problem.
--The gas cooktop model number(Model....) as indicated on the packing carton.
Never call the technicians who is not authorized, and refuse to use the spare
parts which are not from manufacturer.
