Incident Detection and Notifications
WARNING
The device allows you to send your location to an incident contact. This is a supplementary feature and should
not be relied upon as a primary method to obtain emergency assistance. The Garmin Drive app does not
contact emergency services on your behalf.
NOTICE
To use this feature, your device must be connected to the Garmin Drive app using Bluetooth technology. You
can enter incident contacts into your Garmin Drive account.
Your zūmo device uses built-in sensors to detect a possible vehicle incident.
• If you set up an incident contact, the device can send an automated text message to that contact when it
detects an incident and your vehicle stops moving. This can help alert the contact to your situation if you are
not able to call or send a message. This feature requires your device to be connected to the Garmin Drive
app using Bluetooth technology and your phone to have an active mobile data connection to send a
message.
• If you have not set up an incident contact, the device automatically displays the nearest address or
geographic coordinates, if available, when it detects an incident. This feature is helpful if you need to tell
emergency personnel your location.
• If you have an inReach
®
device connected to your zūmo device, you can manually send an SOS when your
zūmo device detects an incident.
Setting Up an Incident Contact
Before you can set up an incident detection contact, you must complete these tasks:
• Connect your device to Garmin Drive (
Pairing Your Phone and Headset, page 34
).
• Select Settings > Wireless Networks and verify that the Phone calls option is enabled for your phone.
The device must have access to the Garmin Drive app and to your smartphone phone book during the incident
contact setup. If you do not want to use your device for hands-free calling, you can disable the Phone calls
option after the incident contact setup is complete.
1 Select Settings > Driver Assistance > Incident Notification > Continue.
A list of your smartphone contacts appears.
2 Select a contact, and select Next.
3 Verify the contact's phone number, and select Next.
4 Enter your name or nickname, and select Done.
5 Review the sample incident message, and select Next.
6 Follow the on-screen instructions to inform your contact that you have added them as an incident contact.
NOTE: the incident notification message includes the name or nickname you entered, but it is not sent from
your phone number. The message is sent using a third-party service, and you should inform your incident
contact that the incident message will come from an unknown number.
7 Select OK.
8 Review the information, and select Save.
Cancelling an Incident Notification
When the device detects an incident, a message and a voice prompt inform you that a notification will be sent
to your incident contact. A 60-second countdown timer starts when the incident is detected, and the device
sends the notification automatically when the timer expires. If you do not want to send the notification, you can
cancel it.
Before the timer expires, select Cancel.
10
Rider Awareness Features and Alerts
