Incident Detection
CAUTION
Incident detection is a supplemental feature designed for outdoor use. Incident detection should not be relied
on as a primary method to obtain emergency assistance.
Before you can enable incident detection on your device, you must set up emergency contact information in the
Garmin Connect app.
Phone requirements
• The phone must be connected to your Venu 2 series device during a GPS activity.
• The phone must be equipped with a data plan.
• You must be in a location with network coverage where data is available.
• Your emergency contacts must be able to receive text messages (standard text messaging rates may
apply) or email.
Turning Incident Detection On and Off
Before you can enable incident detection on your device, you must set up emergency contacts in the Garmin
Connect app (
Adding Emergency Contacts, page 11
). Your paired smartphone must be equipped with a data
plan and be in an area of network coverage where data is available. Your emergency contacts must be able to
receive emails or text messages (standard text messaging rates may apply).
1 From the watch face, hold .
2 Select > Safety & Tracking > Incident Detection.
3 Select an activity.
NOTE: Incident detection is available only for outdoor walk, run, hike, and bike activities.
When an incident is detected by your Venu 2 series device with GPS enabled, the Garmin Connect app can send
an automated text message and email with your name and GPS location to your emergency contacts. You have
30 seconds to cancel the message.
Requesting Assistance
Before you can request assistance, you must set up emergency contacts (
).
1 Hold .
2 When you feel three vibrations, release the button to activate the assistance feature.
The countdown screen appears.
TIP: You can select Cancel before the countdown is complete to cancel the message.
Heart Rate Features
The Venu 2 series device has a wrist-based heart rate monitor and is also compatible with chest heart rate
monitors (sold separately). You can view heart rate data on the heart rate glance. If both wrist-based heart rate
and chest heart rate data are available when you start an activity, your device uses the chest heart rate data.
12
Heart Rate Features
