Cleaning the outer casing
NOTICE
Avoid chemical cleaners and solvents that can damage plastic
components.
1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2
Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from the power.
4
Gently wipe the screen with the cloth.
Avoiding theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windscreen by the suction
cup.
• Do not keep your unit in the glove compartment.
• Register your device using the Garmin Express software
(
).
Resetting the device
You can reset your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2
Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2
Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windscreen
1
Flip the lever on the suction cup towards you.
2
Pull the tab on the suction cup towards you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
À
anti-clockwise to unlock it.
TIP:
you may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
Á
, and the fuse
Â
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
Ã
.
Troubleshooting
My video recordings are blurry
• Clean the camera lens (
).
• Clean the windscreen in front of the camera.
• Verify the area of the windscreen in front of the camera is
cleared by the windscreen wipers, and move the device, if
necessary.
My memory card has degraded and needs to
be replaced
All microSD memory cards wear out after they are overwritten a
large number of times. Because the dash camera records
continuously, you should replace the memory card periodically
(
Installing the dash camera memory card
). Your device
detects memory card errors automatically and alerts you when it
is time to replace your memory card.
You can take these actions to help extend the useful life of the
memory card.
• Turn off the device when your vehicle is not in use.
If your device is not connected to an ignition-switched vehicle
power outlet, you should turn off the device when your
vehicle is not in use to prevent the dash camera from
recording unneeded footage.
• Transfer saved video footage to a computer.
The memory card lasts longer when more free space is
available on the card.
• Use a high-quality memory card with a speed rating of class
10 or higher.
Purchase your replacement memory card from a high-quality
manufacturer and a reputable vendor.
My video recordings are choppy or
incomplete
• For the best camera and video results, use a high-quality
memory card with a speed rating of class 10 or higher.
A slower memory card may not record video quickly enough.
• If the device displays a memory card error alert, replace the
memory card (
Installing the dash camera memory card
).
• Update your device to the latest software (
and Software with Garmin Express
).
The suction cup will not stay on my
windscreen
1
Clean the suction cup and windscreen with surgical spirit.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
Mounting and Powering the Device in
).
My device is not acquiring satellite signals
• Verify the GPS simulator is turned off (
).
• Take your device out of multi-storey car parks and away from
tall buildings and trees.
• Remain stationary for several minutes.
Troubleshooting
25
