background image

   If there is no animation, make sure the watch is properly connected. 

When the battery is completely discharged, the animation may appear 

after several minutes. Before switching on the watch for the first time, it 

is recommended to charge it for about 2 hours.

The charging voltage should not exceed 5V.

The recommended maximum charging current is 1A.

Garett 

Kids Cloud 4G

User manual

www.garett.eu

Thank you for purchasing the Garett Kids Cloud 4G

SAFETY ISSUES

Before use, read this user manual carefully and keep it for further 

reference. 

The manufacturer shall bear no liability for any damage/injuries 

caused by improper use. Depending on the smartwatch batch, certain 

functions may differ from the functions described in this user manual.

Using this device in the vicinity of medical devices may disrupt their 

operation. Users should pay special attention when using the smartwatch 

in the vicinity of medical devices such as pacemakers, hearing aids and 

other electronic medical devices.

Do not dispose of the device in fire. There is a risk of battery explosion and 

resulting threat to life and health.

Protect the device from heat sources and direct sunlight.

Do not store the device in damp places or high temperatures, because 

it may cause electric shock or fire.

The device is not resistant to long-term immersion in water.

Do not swim or dive while wearing the device.

In case of failure/damage, please stop using the product and contact 

the Garett service centre. Any attempts to make your own repairs may 

damage the device and result in invalidation of the warranty.

The device should only be cleaned with a soft, slightly damp cloth. Do not 

use strong detergents or any other stimulants to clean the product.

Do not swim while wearing the device. The IP67 standard does 

not guarantee that the smartwatch will be waterproof while 

swimming. The forces acting on the device during swimming 

may cause it to become unsealed and damaged.

- 2 -

- 3 -

1

2

Touchscreen display

4

1

2

3

4

5

Function button (on/off/wake/lock screen/SOS)

Photo/video camera

Nano SIM

 card slot

Magnetic charging port

PRODUCT DESCRIPTION

INSTALLATION

Put the watch on your wrist and adjust the strap length so as to ensure the 

device strap is not too loose.

NANO SIM CARD REQUIREMENTS

1. 

The device requires the installation of a 

Nano SIM 

card.

2. 

The SIM card 

must 

meet the following requirements:

• 

The card 

must be active

 (if it is a new card, you will need to activate it in a

mobile phone by making an outgoing call),

• 

The card 

must be topped up

 (applies to prepaid cards),

• 

The card 

cannot have an active PIN code

 (to check whether the card has

an active PIN lock, install it in a mobile phone and check whether a PIN 

code is required when starting up the phone - if so, the PIN lock is active 

and will need to be disabled in the phone settings or by contacting the 

operator),

• 

The card 

must support 2G/3G/4G modes

have an active internet

service

 and 

caller ID function

;

CHARGING

1. 

The smartwatch is charged using the 

magnetic cable 

supplied with the 

device.

2. 

Attach the end of the magnetic cable so 

that the contacts of the watch 

touch the contacts of the charging cable

. Then connect the other end of 

the cable to the USB port of a computer or a USB power adapter. 

When it is 

connected properly, the charging animation will appear on the watch 

screen

.

INSTALLING THE GARETT TRACKER APP

The smartwatch works with your smartphone using the 

Garett Tracker

 app. 

Before use, you must first download the app from the Google Play Store or 

the AppStore and install it on your phone. You can search for the app by 

entering the name "

Garett Tracker

" in the store search engine or by scanning 

the relevant QR code provided below.

- 6 -

EN

iOS

6

Interchangeable strap

3

5

6

SIM cards offered by operators as data-only, e.g. those designed 

for tablets, may not function properly in the device.

Since the device uses an internet connection, we recommend purchasing 

an internet package from the operator to avoid additional costs. 

A 1 GB/month package is sufficient. The costs of internet connection, 

voice calls and text messages are specified in the price list of your mobile 

operator.

INSTALLING THE NANO SIM CARD

1. 

First, remove the 

Nano SIM

 card port cover

(4)

 on 

the left side of the watch.

2. 

Then take out the tray and place the card on it 

according to the illustrative diagram in the picture, 

i.e.

 with the chip of the card facing towards the 

display and the cut corner of the card facing 

towards the slot

.

3. 

Insert the tray into the watch, 

ensuring that it 

fits properly

.

- 4 -

- 5 -

NORMAL

SIM

MICRO

SIM

NANO

SIM

V

Install the SIM card when the 

device is turned off.

Turning on/off

To start the device, press and hold the 

function button(2)

 for 

approx. 

5 seconds

. To turn it off, repeat the action and confirm 

that you want to turn it off (

if a SIM card is installed, the function 

button(2) serves as the SOS button

).

If the smartwatch does not start, try charging it.

After starting

The smartwatch is operated using the 

touchscreen

 and the 

function button

.

OPERATION

Changing the watch face

Touch and hold 

the home screen to display the smartwatch 

face 

change menu

Swipe right/left

 to select the face, and then 

click

 

anywhere on the screen to confirm your selection. 

Navigation

Swipe left/right 

on the home screen to access the 

main menu

Touch the screen to enter the selected function. After entering 

the function, swiping right allows you to return to the previous 

screen, while pressing the 

function button(2) 

takes you to the 

home screen.

Swipe down

 on the home screen to access the 

settings bar

. This 

allows you to view and quickly change selected functions of the 

smartwatch.

Swipe up 

on the home screen to access the pedometer. This 

allows you to view the number of steps taken (

the function must 

be enabled in the Garett Tracker app

 under 

Activity>Pedometer>Measurement

).

- 7 -

- 8 -

Android

4G

HD

FIRST START-UP

1. 

When the 

Nano SIM card is properly installed

 in the watch and meets all 

the requirements described above, start the device by 

pressing and holding 

the function button(2) for approx. 5 seconds

.

2. 

After starting the watch, the 

home screen

 will appear, displaying the time 

and date. 

Swiping down

 on the home screen or menu will display: 

Wi-Fi 

signal

GSM signal

internet connection

battery level 

and 

quick menu

 

(brightness, volume, settings).

3.

 Wait until the 

GSM signal

 (

icon –     

) and 

internet connection

 (

icon – 

    ) 

appear. They are necessary for the further configuration of the device. If the 

above-mentioned icons do not appear after one minute, make sure that the 

SIM card meets all the requirements described above and that the watch 

is in a place where it can connect to the network

. You should also turn off 

(

Settings>Turn off

) and restart the watch.  If the 

GSM signal

 appears but 

internet connection

 continues to be unavailable (

no icon –   

  ), the problem 

may be due to an incorrect 

APN configuration

.  You can configure the APN 

via special configuration 

text messages

, described later in the manual in the 

TROUBLESHOOTING

 section.

4. 

When the 

internet connection

 is active, proceed to the next step, i.e. 

installing the Garett Tracker app on your phone

. The main menu of the 

smartwatch is described later in the manual. The device will be fully 

functional after

 registration

 and

 configuration

 of the watch via the 

Garett 

Tracker

 app.

- Wi-Fi signal

- GSM signal

- internet connection

- battery level

Video tutorial – Garett Tracker

How do you use the Garett Tracker app?

If you want to learn more about 

configuring the device via the Garett 

Tracker

 

app

, we recommend checking out this video – 

scan the QR code 

or 

use the link

.

https://youtu.be/1VJjvs1raaA

- 9 -

- 10 -

Remember to grant the app the required consents and 

permissions before registration so that it works properly. If you 

refuse, selected functions of the app may not work properly or 

will be unavailable.

REGISTERING IN THE APP

1.

Launch the 

Garett Tracker 

app.

2.

After launching the app, a 

login screen

 

will be displayed, where you can log in to 

your account (

if already created

), 

register

 

a new account or change the app 

language.

3.

To register a new account, click the 

Registration

 option.

4.

In the first field, enter your 

e-mail 

address

 that will serve as your 

login

 to the 

app.

5.

Then retype the 

verification code 

from 

the image generated on the right.

6.

In the last field, enter your 

password

 

which, together with the e-mail address, 

will be used to 

log in

 to the app. 

The 

password may consist of 6-12 characters. 

Polish characters and special characters 

are not allowed.

7.

After filling in all the details, click 

Registration

.

Please remember or note down the e-mail address and password 

used to register the watch, because the account to which the 

device was first assigned is the administrator account. 

Re-registration will be possible only after obtaining permission 

from the administrator or after contacting our Technical Support 

Department: [email protected]

- 11 -

8.

Then press the 

Add Device 

button to 

add the watch to the previously created 

account.

9.

On the next screen, scan the 

QR code

 

using the button       from the sticker on 

the back of the watch (

REG CODE

) or in 

the watch settings. The code can be also 

entered manually.

10.

Enter the 

device name

, and it will be 

displayed as the name of the device 

associated with your account.

11.

The next step is to choose your 

relationship

 with the user of the 

smartwatch.

12.

Optionally, enter the 

phone number

 of 

the device, which will facilitate 

communication.

13.

After filling in all the details, click 

OK

and the device and 

Garett Tracker 

app 

will be fully functional.

In the event of any problems with registration of the device, 

please contact our Technical Support Department: 

[email protected]

- 12 -

GARETT TRACKER APP

After 

completing the registration

 and 

adding the device

, the 

home screen

 of 

the app will be displayed, showing the 

map with the last 

watch location

. The 

bubble over the pin specifying the 

location displays the source of location 

data (

GPS/LBS/WiFi

), 

address

time of 

the last location

 and 

watch battery level

.

To ensure the most accurate 

location, the smartwatch must be 

in an open area, in order to have 

an accurate and stable GPS signal.  

When there is no GPS signal, e.g. 

because it is inside a building, the 

location is determined based on 

the nearest mobile network 

transmitter. In this case, the 

indicated position of the device 

may differ from its physical 

location.

NOTE: When using any function of the 

Garett Tracker app or trying to configure 

the settings, the following message may 

appear: "The device is offline". This 

means that the smartwatch has no 

active internet connection or is out of 

Check whether your SIM card is properly installed and meets all the 

requirements described earlier in the manual. If the SIM card is properly 

installed and meets the criteria described, the lack of signal may be due 

to an incorrect APN configuration.  The way to get the proper APN 

configuration is described later in the manual in the TROUBLESHOOTING 

section.

- 13 -

Summary of Contents for Kids Cloud 4G

Page 1: ...Garett Kids Cloud 4G User manual www garett eu EN ...

Page 2: ...nd resulting threat to life and health Protect the device from heat sources and direct sunlight Do not store the device in damp places or high temperatures because it may cause electric shock or fire The device is not resistant to long term immersion in water Do not swim or dive while wearing the device In case of failure damage please stop using the product and contact the Garett service centre A...

Page 3: ... 3 1 2 Touchscreen display 4 1 2 3 4 5 Function button on off wake lock screen SOS Photo video camera Nano SIM card slot Magnetic charging port PRODUCT DESCRIPTION 6 Interchangeable strap 3 5 6 ...

Page 4: ...N lock install it in a mobile phone and check whether a PIN code is required when starting up the phone if so the PIN lock is active and will need to be disabled in the phone settings or by contacting the operator The card must support 2G 3G 4G modes have an active internet service and caller ID function SIM cards offered by operators as data only e g those designed for tablets may not function pr...

Page 5: ...t the tray into the watch ensuring that it fits properly 5 NORMAL SIM MICRO SIM NANO SIM V Install the SIM card when the device is turned off Turning on off To start the device press and hold the function button 2 for approx 5 seconds To turn it off repeat the action and confirm that you want to turn it off if a SIM card is installed the function button 2 serves as the SOS button If the smartwatch...

Page 6: ...e selected function After entering the function swiping right allows you to return to the previous screen while pressing the function button 2 takes you to the home screen Swipe down on the home screen to access the settings bar This allows you to view and quickly change selected functions of the smartwatch Swipe up on the home screen to access the pedometer This allows you to view the number of s...

Page 7: ...rging voltage should not exceed 5V The recommended maximum charging current is 1A CHARGING 1 The smartwatch is charged using the magnetic cable supplied with the device 2 Attach the end of the magnetic cable so that the contacts of the watch touch the contacts of the charging cable Then connect the other end of the cable to the USB port of a computer or a USB power adapter When it is connected pro...

Page 8: ... minute make sure that the SIM card meets all the requirements described above and that the watch is in a place where it can connect to the network You should also turn off Settings Turn off and restart the watch If the GSM signal appears but internet connection continues to be unavailable no icon the problem may be due to an incorrect APN configuration You can configure the APN via special config...

Page 9: ...racker How do you use the Garett Tracker app If you want to learn more about configuring the device via the Garett Tracker app we recommend checking out this video scan the QR code or use the link https youtu be 1VJjvs1raaA 9 ...

Page 10: ...tore and install it on your phone You can search for the app by entering the name Garett Tracker in the store search engine or by scanning the relevant QR code provided below iOS Android 10 Remember to grant the app the required consents and permissions before registration so that it works properly If you refuse selected functions of the app may not work properly or will be unavailable ...

Page 11: ...rated on the right 6 In the last field enter your password which together with the e mail address will be used to log in to the app The password may consist of 6 12 characters Polish characters and special characters are not allowed 7 After filling in all the details click Registration Please remember or note down the e mail address and password used to register the watch because the account to wh...

Page 12: ...nd it will be displayed as the name of the device associated with your account 11 The next step is to choose your relationship with the user of the smartwatch 12 Optionally enter the phone number of the device which will facilitate communication 13 After filling in all the details click OK and the device and Garett Tracker app will be fully functional In the event of any problems with registration...

Page 13: ...determined based on the nearest mobile network transmitter In this case the indicated position of the device may differ from its physical location NOTE When using any function of the Garett Tracker app or trying to configure the settings the following message may appear The device is offline This means that the smartwatch has no active internet connection or is out of Check whether your SIM card i...

Page 14: ...ted watch functions Whitelist Incoming call filtering it means that only the numbers on the Whitelist and that have been previously saved in the phone book will be able to get through to the watch Remote camera Take a photo using the watch camera and send it to the app Activity Configuration and display of the activities performed by the watch user up to several days back Video chat The ability to...

Page 15: ... of the account administrator Device list The ability to display and add edit associated devices By clicking on a device name you can change its details The Switch option allows you to switch the active device i e the one being currently tracked To remove a watch from the list select Edit Delete Change password Change the password used in the app Log out Log out of the app Change map view The abil...

Page 16: ...itoring Remote voice monitoring Enter a phone number to activate the function The watch will automatically call back the phone number entered within 30 seconds The watch screen remains unchanged it is completely discreet When configuring the functions SOS Numbers and Voice monitor enter the numbers without the country code if necessary add 0048 before the number for PL Using the symbol may prevent...

Page 17: ...on off the numeric keypad function on the watch Turning on this function allows the watch user to dial and make a call to any number including those not entered in the phone book If you do not want the watch user to be able to contact numbers not entered in the phone book turn off this function GPS positioning The ability to turn on off the GPS positioning function of the watch LBS The ability to ...

Page 18: ...s garett pl MAIN MENU Phone Numeric keypad function Allows the user to dial any number including those not entered in the phone book and make a call There is the ability to turn off this function via the Garett Tracker app under Management Numeric keypad Contacts Phone book function View contacts previously saved via the Garett Tracker application Select a number and press the phone icon to make a...

Page 19: ...sible or the calls may be of poor quality with interruptions in video transmission Camera Camera function Take photos with the built in camera on the watch max 3 To take a photo click the camera icon at the bottom of the screen once The photo will be saved in the device s gallery There is the ability to send the photo to the administrator of the watch from the Gallery of the smartwatch It will app...

Page 20: ...e smartwatch Turn off Turn off the device Information Displays the software version QR code Displays the registration code REG CODE and the Garett Tracker app QR code Alarm The ability to view the alarm previously configured in the app Stopwatch Stopwatch function Calculator Simple math calculator function Game Simple mathematical game 20 Depending on the software version of the device the functio...

Page 21: ...no icon or the following message in the Garett Tracker app The device is offline Check whether the SIM card meets all the requirements described at the beginning of the manual Enter the APN configuration Send a text message from any mobile phone to the number on the watch the SIM card must be inserted and the watch must be on the message is case sensitive Content of the first text message pw 12345...

Page 22: ...essage pw 123456 reset You will receive a message stating reset and the smartwatch will restart in order to save the settings After a few minutes the watch should connect to the internet If you do not receive responses to any of the messages change the numbers 123456 to 523681 in the c ontent of the text message and then repeat the entire configuration 4 Inaccurate GPS location Check whether the w...

Page 23: ...the phone book of the watch 7 During calls you cannot hear the other person in the smartwatch speaker Check that the speaker on the watch has not been muted you can adjust the sound volume in the watch settings 8 Short battery life Check that the watch charging time was not too short the recommended charging time is approx 2 hours Check the current operating mode on the device Normal mode or Batte...

Page 24: ...h Display TFT 1 28 Face dimensions 55 x 44 x 17 mm Water resistance IP67 Dedicated app Garett Tracker Warranty 24 months Interchangeable strap Weight max 48 g More information about this device is available at www garett pl Visit our website to see more products and accessories 24 ...

Page 25: ... by the marking on the product or in the related content the device should not be disposed of with other household waste after the end of its service life To avoid harm to the environment and human health as a result of uncontrolled waste disposal please separate the product from other types of waste and recycle responsibly in order to promote reuse of material resources as a regular practice For ...

Page 26: ...Find us on www garett eu ...

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