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PixelPro GXi Series
ZN-DN312XE Series Installation Guide
03-2014-A
21
6.5. Safe Mode
What is Safe Mode?
Your IP camera or encoder could encounter an unexpected occasion such as broken firmware
file or uncompleted loading of firmware file during system booting. To restore the device from
the occasions, the device provides the emergency firmware as a factory default. Your device
will get restarted with safe mode when there is any error on your booting system files.
Why does your IP camera or encoder boot in Safe Mode?
Normally, the cause of ‘safe mode’ is classified into two types.
* When the power supply is unplugged in the middle of system booting.
* When the firmware files required for system booting are damaged.
IMPORTANT:
Your device will turn into the safe mode when it fails to boot certain times.
How to recover your system from Safe Mode
The messages above will appear on the webpage when your device has been rebooted in
‘
safe
m
ode’
. Then, you should follow the instructions on the webpage according to the steps in a
row.
Note
i
There are two types of firmware files when you receive a firmware folder from
your vendor. When you need to update the firmware as the final resolution in case
your device is in safe mode like above, ensure that the firmware means the
firmware file for the device with the file name as GXi-V.1.X.X.X-~~~.enc.
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