•
“Limited” means that we will repair problems caused by factory defects or normal use
at no charge.
•
Before returning a radio to us for warranty service, please call our Service Department
for a Repair Authorization Number (RAN). This RAN must be written below your
return address on the outside of the shipping box. Boxes, which arrive without a RAN,
will be refused, and the shipping company will return the unopened box to you. Be sure
to have a pen and paper ready along with the serial number of your radio before calling.
We will give you the RAN and our shipping address over the phone. The telephone
number of the Service Department is (760) 480-8800, and we suggest calling between
10:00 AM and 4:00 PM Pacific Time.
•
Please include a note with a detailed description of the symptoms. This is important
because it will help the technician who works on your radio to locate your problem.
Intermittent problems are easily overlooked, so be sure to give as much detail as
possible in your note. Also, please include your telephone number in case our
technicians have any additional questions.
•
Do not send your power cord or microphone unless we ask for these items during our
telephone conversation.
•
You are responsible for getting the radio safely to us. (We suggest using United Parcel
Service.) You must pay to ship the radio to us, and we will pay to ship the radio back to
you. Since we use UPS and they do not ship to Post Offices boxes, please provide us
with a street address for the return of your radio.
•
We will repair and return your radio as soon as we can. We appreciate your choosing a
Galaxy radio and we want you to be on the air as much as possible!
Be sure to visit our web site at
www.GalaxyRadios.com
Printed In Malaysia
AT3601014H
PD000802
DX−33HML
Full Channel AM/FM Mobile Transceiver
OWNER’S MANUAL
WARRANTY
This radio is covered by a two
year limited parts and labor
warranty
.
