Gainscha GX-2408T Series Page 4 User Manual Download

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3.4.2 Ribbon and print media loading diagram

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3.4.3 External Label Roll Mount Installation (Optionality)

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4.1 LED Indicator

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4.2 Regular Button Functions

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4.3 Power-on Utilities

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5. PrinterUtility

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5.1 Start the PrinterUtility

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5.2 Printer Function

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6. Communication Interfaces

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7. Troubleshooting

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7.1 Common Problems

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8. Maintenance

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9. Revise History

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Summary of Contents for GX-2408T Series

Page 1: ...GX 2408T GX 3406T Series Direct Transfer Thermal Transfer Barcode Printer User s Manual Ver 1 1 2 ...

Page 2: ...s and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense WARNING This is a Class A product In a dom...

Page 3: ...ional Features 8 2 Operations Overview 9 2 1 Unpacking and Inspection 9 2 2 Printer Overview 10 2 2 1 Front View 10 2 2 2 Interior View 10 2 2 3 Front View 11 2 2 4 Rear View 11 3 Setup 12 3 1 Setting up the Printer 12 3 2 Install Printer Driver 13 3 3 Loading the Ribbon 16 3 4 Loading the Media 17 3 4 1 Loading the media roll 17 ...

Page 4: ...lity 18 4 LED and Button Functions 19 4 1 LED Indicator 19 4 2 Regular Button Functions 21 4 3 Power on Utilities 22 5 PrinterUtility 23 5 1 Start the PrinterUtility 23 5 2 Printer Function 24 6 Communication Interfaces 24 7 Troubleshooting 26 7 1 Common Problems 26 8 Maintenance 28 9 Revise History 29 ...

Page 5: ... cutter kits for users to purchase The movable black mark sensor design can accept a wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions The GX 2408T GX 3406T series printer is built in the flexible firmware design User can download various printer commands to meet your work demand Please refer...

Page 6: ...Work in Progress Item Labels Instruction labels Agency labels Healthcare Patient Identification Pharmacy Specimen Identification Parcel Post Shipping Receiving Labels Small Office Home Office Retail Marking Price tags Shelf labels Jewelry tags ...

Page 7: ... 11 430 mm 450 Enclosure Clamshell with double walled plastic CPU 400 MHZ 32 bits ARM9 Memory RAM 128 MB SDRAM 256 MB SDRAM Memory ROM 128 MB Flash Memory 256 MB Flash Memory 512 MB Option Interface USB 2 0 High Speed 480Mbps USB Host 2 0 for scanner or PC keyboard Internal Ethernet 10 100Mbps RS 232 Internal Bluetooth 4 0 factory option Internal WiFi factory option Real Time Clock Standard Buzzer...

Page 8: ...Data Matrix Rotation Font and barcode support 0 90 180 270 degree Printer language Compatible to TSPL EPL ZPL ZPL II DPL Ribbon 300 M long max OD 67 mm 1 core ink coated outside Ribbon width 30 mm 110 mm 1 18 4 3 Media type Continuous die cut black mark fan fold outside wound Media width 20 118 mm 0 7 4 6 Media thickness 0 06 0 254mm 2 36 10 mil Media core diameter 25 4 mm 1 Label roll capacity 12...

Page 9: ...tal concern Accessories Windows labeling software CD disk Quick start guide USB cable Power cord 1 ribbon spindle x 2 for 300M ribbon External universal switching power supply Limited warranty User options ...

Page 10: ...e O Regular full cut cutter Guillotine cutter Media thickness 0 06 0 19 mm Media type receipt and label liner w o glue O Regular full partial cutter TextileCare Cutter O RS 232 D Sub9 pins O O Ethernet 10 100 Mbps RJ 45 O O NOTE Except for the linerless cutter DO NOT use all regular heavy duty care label cutters to cut on media with glue ...

Page 11: ...ials in case you need to reship the printer Unpacking the printer make sure you have all parts shown below One printer unit One quick installation guide One power cord One universal switching power supply One Windows labeling software CD disk One USB interface cable Two 1 core ribbon shaft for 300m ribbons One sample ribbon One Label roll If any part is missing please contact the Customer Service ...

Page 12: ... Top cover 2 Release latch 3 Ribbon holder 4 Label paper fixing holder 5 Media guide 6 Gap sensor 7 Black mark sensor 8 Platen roller 1 ONLINE indicator 2 ERROR indicator 3 RIBBON indicator 4 COMM indicator 5 PAUSE button 6 FEED button 1 2 3 4 5 6 1 2 4 5 6 8 3 7 ...

Page 13: ...aper tearing edge 2 Front bezel Accessory assembly Cutter Peeler 1 2 1 DC Power Jack 2 USB interface 3 USB host For HID keyboard or scanner 4 RJ 45 Ethernet interface Optional 5 RS 232 interface Optional 6 External paper entrance 6 2 1 4 3 5 ...

Page 14: ... power outlet 2 Connect the printer to the computer with the provided USB cable 3 Turn the power switch on The is the ON position the is the OFF position NOTE Make sure the power switch is set to OFF position before plugging the power cord into the DC power jack The interface of printer shown in picture may have some differences from the model you purchased As for the actual interface please refer...

Page 15: ...ead the license agreement click I accept the terms in license agreement and click Next 2 Select a installation directory and click Next 3 Click Finish 4 Go to installation process please click Install Printer Driver and then click Next ...

Page 16: ...model name and click Next 7 Please use a USB cable to connect the printer to the computer Click the corresponding USB interface and click Next 8 Enter a name for this printer and click Next 9 Click Finish 10 The installation is completed please click ...

Page 17: ...Devices and Printers 12 Users can change printer interface through the following ways a In Windows 10 Windows Settings Printers and Scanners Devices select the corresponding printer model Management Printer Content Port to change different USB port COM port as per need b From Control Panel Devices and Printers select the corresponding printer model right click Printer Content Port to modify it ...

Page 18: ...en the ribbon holder 4 Insert the ribbon shaft into the empty ribbon core 5 Load the left side of ribbon shaft first then the right side 6 Pull out the ribbon and stick it on the empty roll Rotate it until the black area covers the print head smoothly 7 Put the ribbon holder back 8 Close the top cover of the printer carefully Press the cover until it clicks ...

Page 19: ...oading diagram 1 Pull the release latches towards you to lift and open the cover 2 Load print media into the printer adjust the paper guide to be the same width of print media 3 Pull out the print media till it pass gap sensor and cutter or peeler cutter and peeler are optional Paper guide Gap black mark sensor Print head ...

Page 20: ...printer 2 Feed the media through the rear external label entrance chute Then close the top cover carefully Note When using the Gainscha External Label holder the 1 core label spindle only supports a radius of 12 cm 2 core label spindle only supports a radius of 10 cm 3 core label spindle only supports a radius of 8 5 cm ...

Page 21: ... cover the printer automatically detects if a ribbon is used Direct thermal mode ready When Blue ONLINE is ON the printer is in the thermal transfer mode After closing the cover the printer automatically detects if there is no ribbon Open cover When opening the cover a beep sound will be made and Blue ONLINE Red ERROR and Green RIBBON will flash at the same time PAUSE Press the PAUSE button When t...

Page 22: ...R flash simultaneously Green RIBBON flashes alternately Printhead overheated When print head overheated a beep sound will be made and Blue ONLINE and Red ERROR alternately flash Other errors When other errors a beep sound will be made and Red ERROR and Green RIBBON alternately flash Ethernet mode When the RJ45 network cable is plugged in and the connection is normal the Orange COMM flash Wi Fi Mod...

Page 23: ...nting Print next When the button Demand function is activated the printer will wait for the user to press this button before printing the next label Pause button Print mode Pause When the printer is printing continuously pressing the PAUSE button will pause printing When the power indicator is blue flashing just press the button again then the print mode wil back to normal Pause button Error occur...

Page 24: ...ar on the computer Enter dump mode A Power off the printer B Make sure the printer is loaded with paper and the cover is closed C Press the PAUSE and FEED buttons for two seconds then turn on the printer Hold the buttons until the online Blue and the error Red are on at the same time After a beep the printer will print out NOW IN DUMP MODE Skip AUTO BAS A Power off the printer B Press the PAUSE an...

Page 25: ...er Utility 1 Please mouse over Printer Utility icon Printer Utility exe image Double click left mouse button 2 After opening the main screen you can see the following function items NOTE If you need more detailed information please refer to Gainscha official website http www gainscha com tw 1 Port Settings 2 Printer Information 3 Printer Configuration 4 Printer Function 5 Command Tool 6 Language 7...

Page 26: ...p to adjust the printer general settings 2 Click the Load Button to bring out all printer general setting information through the selected communication interface Click the Set button to write the setting value to the printer please execute the reading function before writing ...

Page 27: ...25 6 Communication Interfaces 1 USB A Type 2 USB B Type Pin No Pin Name 1 VBUS 2 D 3 D 4 GND Pin No Pin Name 1 VBUS 2 D 3 D 4 GND ...

Page 28: ...escription 1 2 TXD Transmit Data 3 RXD Receive Data 4 Connect to Pin6 Equipment to Judge 5 GND System Ground 6 Connect to Pin4 Equipment to Judge 7 CTS Clear to Send 8 RTS Request to Send 9 Reserve No output Pin No Pin Name 1 TX 2 TX 3 RX 4 5 6 RX 7 8 ...

Page 29: ...or installing the ribbon to reinstall Out of paper Out of paper the printer can t detect media in the print path Gap black mark sensor detection is incorrect Install new paper Follow the steps for installing the paper to reinstall Correct the label sensor Paper jam Gap black mark sensor detection is incorrect The label size is set incorrectly Label may be blocked inside the printer Recalibrate the...

Page 30: ... GAP Black mark sensor by blower The printing position of small label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size If using the software BarTender please set the vertical offset in the driver Missing printing on the left or right...

Page 31: ...er 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it Sensor Compressed air or vacuum Exterior Wipe it with water dampened cloth Interior Brush or vacuum NOTE Do not touch printer head by hand Once you touch it please use ethanol to clean it Please use 100...

Page 32: ...30 9 Revise History Date Version Content 2022 4 28 Ver 1 1 2 Modify chapter 6 add communication interfaces add Empower ...

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