Gainscha GI-2408T PLUS User Manual Download

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INTELLIGENT SERIES

GI-2408T PLUS / GI-3406T PLUS

4" Industrial Thermal Transfer Barcode Printer

USER’S

MANUAL

Ver.1.0.1

Summary of Contents for GI-2408T PLUS

Page 1: ...INTELLIGENT SERIES GI 2408T PLUS GI 3406T PLUS 4 Industrial Thermal Transfer Barcode Printer USER S MANUAL Ver 1 0 1 ...

Page 2: ...s and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense WARNING This is a Class A product In a dom...

Page 3: ...res 5 1 2 1 Printer Standard Features 5 1 2 2 Printer Optional Features 7 2 Operations Overview 8 2 1 Unpacking and Inspection 8 2 2 Printer Overview 9 2 2 1 Front View 9 2 2 2 Interior View 10 2 2 3 Front View 11 2 2 4 Rear view 15 3 Setup 16 3 1 Setting up the Printer 16 ...

Page 4: ...3 External Label Roll Mount Installation Option 23 4 Adjustment Knob 24 4 1 Print Head Pressure Adjustment Knob 24 4 2 Vertical position adjustment knob on the right side of the print head 24 4 3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 26 5 Button Functions 28 5 1 Regular Button Functions 28 5 2 Power on Utilities 29 6 Printer Utility 30 6 1 Start the Printer Utility 30 ...

Page 5: ...PLUS GI 3407T PLUS Series Empower 32 7 1 Enter the Menu 32 7 2 Menu Overview 33 8 Communication interfaces 36 1 USB A Type 36 2 USB B Type 36 3 Serial Port 37 4 Ethernet Port 37 9 Troubleshooting 38 9 1 Common Problems 38 10 Maintenance 40 11 Revise History 41 ...

Page 6: ...ls built in Ethernet 1 or 3 USB hosts for keyboard and scanner connections USB 2 0 serial interfaces optional internal Bluetooth module and WIFI module Fonts and bar codes can be printed in four directions This model has a built in high quality and efficient True Type Font engine With a flexible firmware design users can also download True Type Font from the computer to the printer s memory In add...

Page 7: ...016mm 40 2 286mm 90 1 016mm 40 CPU 600 MHZ 32 bits ARM9 Memory RAM 128 MB SDRAM 256 MB SDRAM Memory ROM 128 MB Flash Memory 256 MB Flash Memory Interface USB 2 0 High Speed 480Mbps USB Host 2 0 for scanner or PC keyboard RS 232 Internal Ethernet 10 100Mbps Internal Bluetooth 4 0 factory option Internal WiFi factory option I O port factory option Real Time Clock Standard Buzzer Standard Dealer opti...

Page 8: ...ssy PostCode Telepen 2D Barcode QR Code Micro QR Code PDF417 Micro PDF417 MaxiCode Aztec Code Data Matrix Rotation Font and barcode support 0 90 180 270 degree Printer language Compatible to TSPL EPL ZPL ZPL II DPL Ribbon 450 M long max OD 105 mm 1 core ink coated outside Ribbon width Max 110mm 4 3 Media type Continuous die cut black mark fan fold outside wound Media width 20 120 mm 0 78 4 72 Medi...

Page 9: ...t for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue Safety regulation FCC Class A Voltage specification is 110V 200V is not supported CE Class A CCC BIS CB Environment condition Operation 5 40 C 25 85 non condensing Storage 40 60 C 10 90 non condensing Environmental concern Comply with RoHS REACH WEEE Accessories Windows labeling software CD disk Quic...

Page 10: ...ging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One quick installation guide One power cord One Windows labeling software Windows driver CD disk One USB interface cable One pair of one core ribbon samples One core coated art paper roll If any parts are missing please contact the Customer Service Department ...

Page 11: ...LUS and GI 3406T PLUS Series Empower GI 2410T PLUS GI 3407T PLUS Series 1 Media view window 2 Printer cover handle 3 Paper exit chute 4 Front panel buttons and indicator 1 Media view window 2 Printer cover handle 3 Paper exit chute 4 LCD display 1 3 2 4 1 2 3 4 ...

Page 12: ... 4 Ribbon supply spindle 5 Label roll guard 6 Label supply spindle 7 Ribbon sensor 8 Ribbon guide bar 9 Damper 10 Backing paper rewind spindle 11 Vertical position adjustment knob on the right side of the print head 12 Print head 13 Front label guide 14 Platen roller 15 Black mark and Gap sensor 1 2 3 4 5 6 7 8 9 12 13 14 15 11 10 ...

Page 13: ... 2 2 3 Front View Standard GI 2408T PLUS and GI 3406T PLUS Series Contains LED indicator s function introduction LED Indicator Event Description 1 ONLINE 2 RIBBON 3 ERROR 4 Comm 5 PAUSE 6 FEED 1 3 5 4 6 2 ...

Page 14: ... label gap black can t be found a beep sound will be made and Red ERROR Blue ONLINE flash Cutter error When cutter can t be found a beep sound will be made and Blue ONLINE Red ERROR Both flash alternately flash with Green RIBBON Print head overheated When print head overheated a beep sound will be made and Blue ONLINE and Red ERROP alternately flash Other errors When other errors a beep sound will...

Page 15: ...ns LCD monitor operation introduction Printer status FE Ver printer firmware version Emulation Simulation instruction category ETH IP Ethernet IP address WIFI IP Wi Fi IP address time dat e Printer model 1 LED Indicator ONLINE 2 FEED or PAUSE BUTTON 1 2 ...

Page 16: ...he machine will spit a sheet of paper PAUSE button In the printing state press this button the machine will stop immediately Main page icons Indicated icon Indication Ethernet is connected USB HID is connected ex USB scanner USB keyboard Thermal transfer mode use ribbon function FEED PAUSE ...

Page 17: ...4 Rear view All series 1 2 3 4 5 6 7 1 Ethernet 10 100Mbps interface 2 RS 232 interface 3 USB interface 4 USB host For USB keyboard or scanner 5 Power switch 6 Power cord socket 7 External label entrance chute ...

Page 18: ...d USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet NOTE Please switch OFF printer power prior to plugging in the power cord to printer power jack The interface picture here is for reference only Please refer to the product specification for the interfaces availability ...

Page 19: ...GI 2408T PLUS GI 2410T PLUS 300 dpi please install GI 3406T PLUS GI 3407T PLUS 1 Read the license agreement click I accept the terms in license agreement and click Next 2 Select a installation directory and click Next 3 Click Finish 4 Go to installation process please click Install Printer Driver and then click Next ...

Page 20: ...t 6 Select printer model name click to install and click Next 7 Please use a USB cable to connect the printer to the computer click the corresponding USB interface and click Next 8 Change the printer name as per need and click Next ...

Page 21: ...rs b Check from Control Panel Devices and Printers 12 Users can change printer interface through the following ways a In Windows 10 Windows Settings Printers and Scanners Devices select the corresponding printer model Management Printer Content Port to change different USB port COM port as per need b From Control Panel Devices and Printers select the corresponding printer model right click Printer...

Page 22: ...ibbon supply spindle and ribbon rewind spindle 3 Pull the Print head release lever to open print head mechanism 4 Thread ribbon below the ribbon guide bar through ribbon sensor slot See the Ribbon Loading Path illustration below 5 Fix the smooth and wrinkled front end of the ribbon on the empty ribbon roll 6 Wind the ribbon rewind spindle clockwise roughly 3 5 circles until the ribbon is smooth pr...

Page 23: ...rizontally to the end of label spindle then flip down the label roll guard 2 Place the media roll on the label supply spindle and use label roll guard to fix it 3 Pull the Print head release lever to open print head mechanism 4 Install the label through the media guide bar damper media sensor and label guide to install the media See the Media Loading Path illustration below ...

Page 24: ...ix the media position 6 Close the print head mechanism on both sides and make sure the latches are engaged securely Set media sensor type and calibrate the selected sensor 3 4 2 Media loading path Model specifications accessories parts and programs are mainly based on the actual machine subject to change without prior notice Paper guide Print media Backing paper rewind spindle Ribbon Gap black mar...

Page 25: ...3 3 4 3 External Label Roll Mount Installation Option 1 Attach the external stent on the bottom of the printer 2 Insert a label spindle into a paper roll Then install it on the external paper roll mount ...

Page 26: ...nt knob inside the edge of the label as possible prevent the unnecessary friction between the print head and platen roller 4 2 Vertical position adjustment knob on the right side of the print head Because the printer s paper alignment is to the left side of mechanism different media widths require the different pressure to print the label correctly Therefore it may require to adjust the vertical p...

Page 27: ...just until the pressure on both sides are equal The left side of the label is unclear The right side of the label is unclear If the right side of label is unclear it means the pressure on the left side is higher than the right side Please follow the steps below First loose the thumbscrew and adjust the knob to the right side Then print a self test page Follow the steps to adjust until the pressure...

Page 28: ...ow the instructions below to adjust the printer parts Adjustabl e Printer Parts Print Head Pressure Adjustment Knob has 5 positions for adjustment The vertical position adjustment knob on the right side of the print head can adjust the pressure of the right print head position Vertical position adjustment knob on the right side of the print head Sympto m and 1 Wrinkle happens from label lower left...

Page 29: ...t the print head pressure adjustment knob per 1 level again to check if the wrinkle is gone If the wrinkle on the label starts from the lower right side to upper left side please do following adjustment 1 Please switch the vertical position adjustment knob on the right side of the print head per 1 level and print the label again to check if the wrinkle is gone 2 If the ribbon wrinkle still can t i...

Page 30: ...tton to print Print next When the button Demand function is activated the printer will stop after printing and wait for the user to press this button before printing the next label Pause button Print mode Pause When the printer is printing continuously pressing the PAUSE button will pause printing The power indicator is blue flashing Just press the button again and the print job returns to normal ...

Page 31: ...oaded with paper and close the printer cover C Press and hold the PAUSE and FEED buttons at the same time for two seconds then turn on the printer s power When the online Blue and the error Red are on at the same time release PAUSE and FEED buttons when you hear a beep the printer enters the dump mode and will print out NOW IN DUMP MODE Skip AUTO BAS A Power off the printer B Press and hold PAUSE ...

Page 32: ...er Utility 1 Please mouse over Printer Utility icon Printer Utility exe image Double click left mouse button 2 After opening the main screen you can see the following function items NOTE If you need more detailed information please refer to Gainscha official website http www gainscha com tw 1 Port Settings 2 Printer Information 3 Printer Configuration 4 Printer Function 5 Command Tool 6 Language 7...

Page 33: ...en and close the printer general settings screen 2 Click the Load Button to bring out all printer general setting information through the selected communication interface Click the Set button to write the setting value to the printer please execute the reading function before writing ...

Page 34: ...32 7 LCD Menu Function for GI 2410T PLUS GI 3407T PLUS Series Empower 7 1 Enter the Menu ...

Page 35: ...or the menu You can easy to set the settings of the printer without connecting the computer Please refer to below for more details Button icon function This Setting option can set the printer function This Device option can set the device function ...

Page 36: ...34 This Interface option can set the interface ...

Page 37: ...35 This System option can set the system parameters This Tools option can set the printer operation tool This Information option can inquire about the printer information ...

Page 38: ...36 8 Communication interfaces 1 USB A Type 2 USB B Type Pin No Pin Name 1 VBUS 2 D 3 D 4 GND Pin No Pin Name 1 VBUS 2 D 3 D 4 GND ...

Page 39: ...ame Description 1 2 TXD Transmit Data 3 RXD Receive Data 4 Connect to Pin6 Equipment to Judge 5 GND System Ground 6 Connect to Pin4 Equipment to Judge 7 CTS Clear to Send 8 RTS Request to Send 9 5VDC Output Pin No Pin Name 1 TX 2 TX 3 RX 4 5 6 RX 7 8 ...

Page 40: ...bbon to reinstall Out of paper Out of paper The paper installation path is incorrect Gap black mark sensor detection is incorrect Install new paper Follow the steps for installing the paper to reinstall Recalibrate the label sensor Paper jam Gap black mark sensor detection is incorrect The label size is set incorrectly Label may be blocked inside the printer Recalibrate the label sensor Set the co...

Page 41: ...rk sensor by blower The printing position of small label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size If using the software BarTender please set the vertical offset in the driver Missing printing on the left or right side of labe...

Page 42: ...ly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it Sensor Compressed air or vacuum Exterior Wipe it with water dampened cloth Interior Brush or vacuum NOTE Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer...

Page 43: ...41 11 Revise History Date Version Content 2022 7 21 Ver 1 0 1 Modify GI 2408T PLUS GI 3406T PLUS rename GI 2410T PLUS GI 3407T PLUS ...

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