FAQs
en
27
20.4 Cleaning the control knob
Notes
¡
Do not use a glass scraper.
¡
You cannot remove the knob for cleaning.
¡
Lemon and vinegar are not suitable for cleaning and
may create dull patches.
1.
Clean the control knob with warm soapy water and
a soft cloth.
2.
Do not use too much water when cleaning.
21 FAQs
This is where you can find an overview of the frequently asked questions regarding use, noises, cookware and clean-
ing.
21.1 Noises
Question
Answer
Why can I hear noises while I'm
cooking?
¡
Noises may be generated while using the hob depending on the base mater-
ial of the cookware. These noises are normal for induction technology. They
do not indicate that there is a fault.
Possible noises
¡
A deep humming noise similar to a transformer:
Occurs when cooking at a
high power level. This noise disappears or becomes quieter when you re-
duce the power level.
¡
A quiet whistling noise:
This can be heard when the cookware is empty.
This noise disappears when you add water or food to the cookware.
¡
Crackling:
This noise occurs when the cookware is made from different mul-
tilayer materials, or if you use cookware of different sizes and different materi-
als. The loudness of the noise can vary depending on the quantity of food be-
ing cooked or the cooking method.
¡
Fan noises:
The hob is equipped with a fan that switches on automatically at
high temperatures. The fan may also continue to run after you have switched
the hob off if the temperature measured is still too high.
¡
Loud whistling noises:
These may arise if you are operating two cooking
zones at the same time and at the maximum power level. These whistling
noises disappear or become quieter when you reduce the power level.
21.2 Cookware
Question
Answer
Which cookware is suitable for
the induction hob?
¡
You can find more information on which items of cookware are compatible
with induction cooking in
→
.
Why is the cooking zone not
heating up and why is the heat
setting flashing?
¡
The cookware is on a different cooking zone to the one that has been
switched on.
Ensure that you have switched on the correct cooking zone for the cookware.
¡
The cookware is too small for the cooking zone that is switched on or it is
not suitable for induction cooking. Ensure that the cookware is suitable for in-
duction cooking and that it is placed on the cooking zone which best corres-
ponds to its size.
You can find more information about this under
→
.
Why is it taking so long for the
cookware to heat up or why is it
not heating up sufficiently des-
pite being on a high power set-
ting?
¡
The cookware is too small for the cooking zone that is switched on or it is
not suitable for induction cooking. Ensure that the cookware is suitable for in-
duction cooking and that it is placed on the cooking zone which best corres-
ponds to its size.
You can find more information about this under
→
.
