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FAQ
FAQ
FAQ
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the hob depending on the characteristics of the base of the cookware. These
noises are normal for induction technology. They do not indicate a defect.
Possible noises:
A low humming noise of the kind a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs when the cookware is empty. The noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from layers of different material or when using cookware of different sizes and dif-
ferent materials at the same time.The volume of the noise may vary depending on the quantity of food being cooked
and the cooking method.
High-pitched whistling noises:
May occur if two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or
become quieter when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that automatically switches on at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
Cookware
Which types of cookware can be used with an induction hob?
You can find information on which types of cookware can be used with an induction hob in the section entitled
.
Why is the hotplate not heating up and why is the heat setting flashing?
The cookware is on a different hotplate to the one that has been switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to
its size. You can find information on the type, size and positioning of the cookware in the sections entitled
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat set-
ting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the hotplate that best corresponds to
its size. You can find information on the type, size and positioning of the cookware in the sections entitled
Cleaning
How do I clean the hob?
Optimal results can be achieved with cleaning products specifically for use on glass-ceramic surfaces. Do not use
harsh or abrasive cleaning products, dishwasher detergents (concentrates) or floorcloths.
You can find more information on cleaning and caring for your hob in the section entitled
